The Rank Group PLC
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Annual Report 2023
To excite
and to entertain
Overview
1
2023 highlights
6
Our business at a glance
Strategic report
12
Chair’s letter
14
Chief Executive’s review
22
Our business model
24
Our external environment
30
Our strategy
42
How we create long term value
50
Our key performance indicators
52
Our approach to ESG
72
CFO’s review
74
Alternative Performance Measures
80
Risk management
88
Compliance statements
Governance report
92
Chair’s introduction to governance
94
Governance at a glance
95
2018 Code Compliance Statement
96
How we are governed
98
Our Board
100 A year in review
102
Our culture and workforce engagement
103 Senior management
104 Nominations Committee Report
109 Audit Committee Report
117
ESG & Safer Gambling
Committee Report
121 Finance Committee Report
123 Remuneration Committee Report
126 Remuneration at a glance
128 Remuneration Policy
136 Annual Report on Remuneration
148 Directors’ Report
152 Directors’ Responsibilities
Financial statements
154 Independent auditor’s report
164 Group income statement
165
Group statement of comprehensive
(loss) income
166 Balance sheets
168 Statements of changes in equity
170
Statements of cash flow
171
Notes to the financial statements
218 Five-year review
219 Shareholder information
Who we are
Over the course of more than three-
quarters of a century, the Group has
entertained many millions of customers
in Britain and around the world.
The Group’s story is one of iconic
brands and talented people.
Our purpose
To deliver exciting and entertaining
experiences in safe, sustainable and
rewarding environments. We will achieve
this through reflecting the changing
needs and expectations of our customers,
communities and colleagues.
To excite and to entertain.
Contents
Business highlights
Financial and operational highlights
Group increased investment in colleague
pay during the year, raising average
pay by 10%, focused on lower salaried
colleagues. 2023/24 employment costs
are expected to will be circa 7% higher
than 2022/23.
Refinancing concluded with £100m
of committed revolving credit facilities
to November 2024, reducing to £75m
through to February 2025.
Our balance sheet strength enables
continued investment in both the digital
and venues businesses which positions
the Group well for future growth,
including from the UK Government’s
review of gambling legislation which
will deliver important reforms for
land-based bingo and casino venues.
Good progress being made in the Group’s
ESG strategy with a net zero plan now
in place and further improvements seen
in the protection of our customers, the
engagement of our colleagues and the
role we play within local communities.
Digital NGR grew 10% in the year following
the successful completion of the migration
of the Rank brands onto the proprietary
technology platform and the subsequent
transfer of development resource to the
delivery of enhancements to customer
journeys, services and products.
Successful completion of Gambling
Commission assessments in Mecca and
Grosvenor, and a Gibraltar Commissioner
assessment in the UK digital business.
In respect of the Grosvenor assessment,
the Gambling Commission has provided
an early indication that it has seen a
satisfactory outcome, and we are
awaiting the formal written outcome.
A strong transformation plan for each
of the Group’s businesses provides a
three-year programme of headline
growth initiatives centred on maximising
the opportunities afforded by the UK
Government’s planned legislative
reforms for land-based gambling and
growing our Digital business both
within the UK and internationally.
Jon Martin appointed Chief Operating
Officer in the year, taking responsibility for
the development and delivery of the Group’s
cross-channel customer experience;
Andrew Peat appointed UK Digital
Managing Director, joining H1 2023/24.
Following the year end, Mark Harper
has joined the Group as Grosvenor
Managing Director from 14 August 2023
and Keith Laslop has been appointed
Non-Executive Director with effect
from 1 September 2023.
Like-for-like (‘LFL’) underlying operating
profit for the full year was £20.3m, in line
with the upgraded guidance provided
in April 2023, but down on the prior year
of £42.5m.
H2 profit performance was stronger than
H1, with LFL underlying operating profit
of £16.1m, compared with just £4.2m in H1.
LFL underlying venues NGR grew 6%
on the prior year, with good momentum
continuing into Q1 2023/24.
Underlying digital NGR grew 10%
year-on-year with LFL underlying
operating profit growing 7% to £18.8m.
Despite revenue growth, underlying
venues operating profit of £40.9m was
down 27%, or £14.8m, on the prior year,
reflecting significant cost increases,
notably employment up £15.9m and
energy up £5.4m.
70% of the Group’s energy costs for
2023/24 are fixed and we anticipate total
energy costs for 2023/24 to be circa
£20m, down from £28.6m in 2022/23.
LFL underlying operating profit of
£20.3m declined 52% from £42.5m
in 2021/22 predominantly due to
underlying cost inflation.
Statutory Group operating loss of
£109.8m includes £118.9m of impairment
charges, due to lower than expected
performance in the year, and £7.7m
of closure costs relating to 16 venues
which were closed in the year.
Net debt pre IFRS 16 at 30 June 2023
was £3.9m.
Grosvenor venues LFL NGR grew 4%
in the year. An NGR decline of 5% in H1
was followed by a growth of 15% in H2,
as the business continued to improve
the quality of its safer gambling
measures and invest in its people,
products and facilities.
Grosvenor venues customer visits grew
7% on the prior year with customers
continuing to return to casinos following
the lockdowns of 2020 and 2021.
Mecca venues LFL NGR grew 7%,
with customer visit volumes up 4%,
continuing the slow recovery from the
impact of the pandemic, particularly on
the older cohort of bingo customers who
have been slowest to return.
Mecca estate now more profitable and
sustainable following the closure of
15 Mecca clubs in the year, taking the
Mecca estate to 56 venues.
Enracha venues delivered very strong LFL
NGR growth of 19%, on customer visit
volumes up 16% against the prior year.
Catch up with our latest news
and learn more about us on our
corporate website: rank.com
This report is
complemented by
our sustainability
report.
For more information, see Our
commitment to sustainability
rank.com/en/sustainability.html
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
1
2023 highlights
Mecca Dagenham
Continuous and
personalised
customer experience
across any device
and venue
With unified membership
across our online channels
and venues we can offer real
time communication and more
personalised content, as well
as easier cross selling and
improved onboarding to our
services. We are also live
streaming from our casinos
to online audiences and
providing an enhanced digital
live gaming experience.
Venue and digital
improvements
We are investing in our
in-venue offers and facilities,
and driving better
personalisation online
by introducing innovative
technology such as
artificial intelligence.
Innovative
cross-channel
app strategy
We are developing apps for each
brand that meet customer needs
for both online and in-venue
experiences, creating a
seamless customer experience.
Find out more on
pages 32 to 33.
The Rank Group Plc
Annual Report 2023
2
Enhancing
a seamless customer experience
Grosvenor Bayswater
Improving
our processes,
proposition,
facilities and sports
viewing areas
We have solid investment plans
for Grosvenor that address
what we need to improve to
continue leading the sector.
New processes will allow
us to fully focus on what our
customers need, while we
develop and refurbish the
estate, improve our non-
gaming lounges and introduce
new games and facilities at
our venues.
Find out more on
pages 36 to 37.
+
45
%
Through our investments in
Grosvenor, we are targeting
45% market share by 2027,
compared to our current
36% share and our pre-
COVID-19 position of 40%.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
3
Investing
in our Grosvenor offer
Better customer
experiences through
our RIDE platform
Using our RIDE technology
platform, we focus on
delivering customer journey
improvements from online
to our venues and vice versa,
as well as launching exciting
new games and game variants.
Significant
development
capability for
new products
Our RIDE platform has
unlocked cost synergies
relating to technology services,
cloud hosting, marketing and
player protection tools. It has
also given us the capability
to build on a significant
development roadmap that
will enable us to launch or
enhance a range of products
– including the online
streaming of live immersive
events at our Mecca venues.
Find out more on
pages 34 to 35.
The Rank Group Plc
Annual Report 2023
4
Expanding
our digital products
Ensuring the
wellbeing and
safety of our
colleagues
and customers
We have received a GamCare
Gold Level 2 accreditation for
our Mecca venues and UK
digital business. The
accreditation for Grosvenor
venues is underway. We have
delivered role appropriate
enhanced safer gambling
training to more than 1,200
colleagues, helping them to
develop the skills they need
to have more meaningful
safer gambling interactions
with, and build more
sustainable relationships
with our customers.
Find out more on
pages 40-41.
Improving
affordability
journeys
We continue to develop
and roll out additional safety
mechanisms to help customers
ensure they play within their
means, while improving
affordability journeys to reduce
unnecessary friction in the
onboarding process.
Providing safer
environments
We are making further
investments into our safer
gambling tools and measures,
and enhancing our monitoring
and player protection
capabilities, all while
delivering an excellent
customer experience.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
5
Ensuring
the fun stays fun
Our purpose
To excite
and to entertain
To deliver exciting and entertaining experiences in safe,
sustainable and rewarding environments.
We will achieve our
purpose through
reflecting the changing
needs and expectations
of our customers,
communities and
colleagues.
Strategic objectives
Read more
about our strategy
on pages 30 to 41.
Read more about
our ESG strategy
on pages 52 to 71.
Modernise our core
Remain relevant to our existing customers.
Rank’s complementary strengths
Strong brand strength.
Strategic pillars: 1, 2 and 3.
Proven transformation delivery.
Strategic pillars: 1, 2, 3, 4 and 5.
Extend our reach
Deliver distinctive experiences building
off our unique venues portfolio to attract
new customers.
Rank’s complementary strengths
Highly trusted by our customers
and partners.
Strategic pillars: 1, 2, 3, 4 and 5.
Proven cross-channel capability.
Strategic pillars: 1.
Expand our footprint
Diversify our Group revenues, increasing
the proportion of revenues that are digital
and/or international in nature.
Rank’s complementary strengths
In-house proprietary technology platforms
for both the UK and Spanish markets.
Strategic pillars: 1 and 2.
Experience of complex regulator
environments.
Strategic pillars: 2, 3 and 5.
Our strategy
Pillar 1:
Provide a seamless and
tailored experience for customers
across venues and online.
Pillar 2:
Drive digital growth
powered by our proprietary
technology and live play
credentials.
Pillar 3:
Continuously evolve our
venues estate with engaging
propositions that appeal to both
existing and new customers.
Pillar 4:
Be passionate about
the development and wellbeing
of our colleagues and the
contribution we make to our
communities.
Pillar 5:
Build sustainable
relationships with our customers
by providing them with safe
environments in which to play.
Embedding sustainability
Our sustainability objectives are fully
embedded in the Group’s strategy.
Pillar 4 and pillar 5 are dedicated to our
sustainability focus areas of customer,
colleagues, communities and the
environment.
The Rank Group Plc
Annual Report 2023
6
Our business at a glance
Our enablers
Rank in numbers
116
casino and bingo venues in Europe
+
3.1
m
active customers
120
+
digital brands in addition to
three household, heritage brands
in the UK and Spain
7,300
employees in eight countries
80
+
native games and nine
native apps
2
proprietary gaming platforms –
giving control over content
and speed to market
Rank has a long history in gambling and entertainment. Its unique
land-based portfolio, along with our digital growth channels means we
have the core capabilities to expand within the UK and internationally.
Key facts
Technology and data
Our proprietary technology and data
management is helping us drive growth
and meet customer needs.
Accurate, real time customer data
Scalable operations and platforms
Automation to improve efficiency
Unique products, customer
experience and content
Speed to market
Control over tech development
People and culture
We support the development of our
colleagues to help them provide great
customer experiences.
Strong leadership culture
An international growth mindset
Brilliant attention to detail
Engaging workplaces where
colleagues can do great work
Strong internal pipeline of talent
Agility and readiness for continuous
improvement and change
Market-leading rewards, benefits
and incentives
Efficiency and
effectiveness
We continuously evolve our
organisation, processes and technology
to deliver a more efficient organisation.
Organisational flexibility
Strategic unity and prioritisation
Customer centricity
Automation and process
improvement
Strong delivery
of risk management
Sustainability
We are committed to supporting
our customers, our people, our
communities and the environment.
Best-in-class approach
to safer gambling
A fair, safe and inspiring
working environment
Engaged workforce focused
on the customer
Contribute positively
to our communities
Minimise our
environmental impact
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
7
Mecca
Mecca is Rank’s community-gaming brand
for the British market. A national portfolio
of 56 venues offering bingo, slot machine
games, great value food and drink, and
live entertainment.
Key advantages:
High brand equity
Good market share position
A loyal, repeat customer base
Key areas of focus:
Reshaping of the estate to improve
its profitability
Continue to support the brand online
Investment in product and environment
Grosvenor Casinos
The UK’s largest multi-channel casino
operator with 51 venues. The brand offers
a range of casino table games, including
roulette, blackjack, baccarat and poker
as well as electronic roulette and slot
machine games.
Key advantages:
Market leader in UK casinos
Profitable estate
Cash generative
Key areas of focus:
Grow position as market leader
Improve management of customer risk
Crystallise the significant cross-channel
opportunity
Improve the customer proposition and
attract new customers through improved
product and offers facilitated by the
Gambling Act review
Enracha
Enracha is Rank’s community-gaming
business for the Spanish market.
Nine venues offering a range of
popular community games like bingo
as well as electronic casino and slot
games, great value food and drink,
and live entertainment.
Key advantages:
Flagship venues and well-
invested estate
Strong machine offering
Cash generative
Key areas of focus:
Continue to invest to retain
strong customer appeal
Review opportunities to expand
footprint in Spain
Our venues
Mecca Luton
Grosvenor Gloucester Road
Don Pelayo
Our aim
To provide a seamless, continuous,
and personalised experience
across any device or venue our
customers wish to visit.
The Rank Group Plc
Annual Report 2023
8
Our business at a glance
Continued
Mecca
Mecca’s complementary digital channel
offering a range of popular games like
bingo, a wide range of slot games and
table games.
Grosvenor
Grosvenor’s complementary digital
channel offering many popular games,
including its successful live casino,
in addition to a sports betting offer.
The Group also operates the market-
leading digital bingo brand, YoBingo,
to the Spanish market alongside its
digital casino offer, YoCasino.
In addition to its established brands,
the Group also operates multiple digital
brands using a combination of
proprietary and non-proprietary online
bingo, casino and slot gaming.
Key advantages:
Proprietary platform and strong
product capabilities
Leading bingo brands
Strong digital marketing capabilities
Proven cross-channel credentials
Key areas of focus:
Deepen the brand experience
and cross-channel offering
Extend proprietary product
development
Build out the scalability
of the RIDE platform
Split of LFL NGR – UK
Venues
£440.4m
Digital
£172.7m
Split of LFL NGR – International
Venues
£36.4m
Digital
£30.2m
Our markets
Our digital brands
Building a unique
blend of experiences,
branded venues
and digital channels
in the UK and Spain.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
9
The Rank Group Plc
Annual Report 2023
10
Strategic Report
In this section:
We describe why we are
confident that the improvements
we are continuing to make
to the customer proposition
and the investments in our
venues, alongside the gradually
reducing impact of the
pandemic, positions us well
for the year ahead.
We also look at how we have
strengthened our balance
sheet and our understanding
of what our customers want
from the business.
12
Chair’s letter
14
Chief Executive’s review
22
Our business model
24
Our external environment
30
Our strategy
42
How we create long-term value
50
Our key performance indicators
52
Our approach to ESG
72
CFO’s review
74
Alternative Performance Measures
80
Risk management
88
Compliance statements
Strategic report
Governance report
Financial statements
Overview
The Rank Group Plc
Annual Report 2023
11
We have delivered
a solid performance
in the year, despite
the challenges
faced by both our
customers and the
Group from the
current inflationary
environment.
Dear shareholders
Introduction
After a slow start in the first half of
the year, Rank has achieved a robust
performance in the second half.
The leadership team’s resolute focus
and disciplined execution have been
instrumental in achieving Rank’s significant
milestones. These milestones stand as
crucial factors that have contributed to
the enhanced performance seen across
the year and will support the generation
of sustainable long term value for both
shareholders and stakeholders.
The Group is off to a solid start in the
new financial year, bolstered by a strong
balance sheet, enhanced by securing
new bank debt facilities. We are pleased
to share that all our business units are
performing well, further solidifying our
confidence in the path ahead.
Our financial strength positions us
favourably to capitalise on opportunities
and navigate challenges effectively.
Furthermore, the improving performance
of all our business units underscores the
efficacy of our strategies and the
dedication of our teams.
Business updates
+
7
%
Underlying Group LFL
Net Gaming Revenue (‘NGR’)
up on prior year.
+
10
%
Underlying NGR for our
digital business driven by the
performance of our Grosvenor,
and Mecca brands.
+
6
%
Underlying NGR for our
venues businesses.
Strategy
The Group’s strategy is built upon five
fundamental pillars which are outlined
on pages 30 to 41, these are geared
towards enhancing the overall customer
experience while maintaining a strong
commitment to sustainability.
During the year, the Group developed
its strategy further by overlaying three
key objectives.
To modernise Rank’s core operations
whilst remaining relevant to it’s
existing customers.
To extend the reach of the Group’s
products and services by delivering
distinctive experiences building off
Rank’s unique venues portfolio.
To expand the Group’s footprint to
diversify revenues thus increasing the
proportion of revenues that are digital
and/or international in nature.
Performance
Underlying Group LFL NGR was up 7%
on the prior year.
Our venues continued to recover in the
year, with underlying LFL venues NGR
up 6% on the prior year. During the year
we completed a number of casino
refurbishments following the success
of the refurbishment undertaken at our
Glasgow Merchant City casino which was
completed at the start of the year.
Alex Thursby
Chair
The Rank Group Plc
Annual Report 2023
12
Chair’s letter
This milestone not only streamlines
our operations but also empowers us to
leverage the full potential of our advanced
platform, enabling us to innovate and
deliver even greater value to our customers.
Regulation and safer gambling
The Board and I are steadfast in our
commitment to sound regulatory practices,
whilst ensuring the safe and responsible
delivery of the Group’s products and
services to our customers.
In addition, open and transparent dialogue
between the Board and regulators is of
utmost importance and will continue to
be a key priority for the Board and the
executive team.
Dividend
Taking account of the continued
challenging trading environment and the
strong pipeline of investment opportunities
to drive revenue and profit growth, the
Board has not proposed a full year dividend
but expects to recommence dividend
payments as soon as circumstances permit.
Environmental management
On the environmental front, we have taken
a significant step towards sustainability
by establishing a net zero target.
This commitment is supported by a
comprehensive set of initiatives designed
to reduce our carbon footprint and promote
eco-friendly practices throughout our
As we look ahead, the coming year holds
significant importance in the development
of our UK venues’ proposition, particularly
within our Grosvenor venues. The UK
Government’s white paper on gambling
reform has presented us with an
opportunity to implement changes that
will shape the future of our offerings.
We are excited about the evolution of our
venues’ proposition and the potential to
attract new customers through enhanced
products and a more appealing in-venue
experience.
Our Digital business delivered strong
growth in the year, with underlying LFL
NGR up 10%. During the year, our UK
digital business achieved a significant
milestone in its strategic roadmap by
successfully completing the migration of
its last brand onto the Group’s proprietary
RIDE platform. This achievement marks
a pivotal moment in our digital
transformation journey.
With the completion of the tech migrations,
our UK digital business can now shift its
focus to enhancing the customer
experience. We are excited to channel our
efforts into developing better products,
services, and customer journeys, ensuring
that our valued customers enjoy a seamless
and engaging online experience.
operations. Our colleagues are integral to
this endeavour, and we are implementing
a robust engagement programme to foster
a culture of sustainability and responsibility
across the organisation.
Board changes
Having completed over six years on
the Board, Steven Esom, Non-Executive
Director and Chair of the Remuneration
Committee, stepped down from the Board
on 31 December 2022.
On behalf of Rank and the Board, I would
like to thank Steven for his valuable
contribution as a Director on the Board and
as Chair of the Remuneration Committee
for the past six years. Steven’s wealth of
experience in consumer-focused industries,
coupled with his long-standing strategic
and shareholder experience, has had a
strong influence on the Board and helped
lay the foundations for Rank’s future
growth. His experience has also been
crucial in broadening the scope of
our Remuneration policies.
Lucinda Charles-Jones succeeded
Steven Esom as Chair of the Remuneration
Committee and was appointed as the
designated Non-Executive Director for
workforce engagement from 1 January 2023.
On 16 August, Keith Laslop was appointed to
the Board as a Non-Executive Director and a
member of the Audit Committee, with effect
from 1 September 2023. Keith was Chief
Financial Officer of Gamesys Group Plc
and brings extensive financial and digital
gaming experience which will enhance
the effectiveness and skillset of our Board
and will support our growth strategy.
Colleagues
Our colleagues are pivotal to the Group’s
achievements, and in a competitive
landscape where exceptional individuals
are highly sought after, it’s crucial for us to
retain our valuable team members and also
draw new talent to support the execution of
our growth strategy. With this objective in
mind, we made a significant commitment
to invest in our colleagues through
improved benefit and reward packages.
So as we come to the close of another year,
I wanted to take a moment to express the
Board’s gratitude and appreciation for the
7,300 Rank colleagues.
Alex Thursby
Chair
16 August 2023
Strategic pillar 4
Learn more on
pages 38 to 39.
Improving the
engagement of
colleagues
Our colleagues are integral
to our success and we support
them every step of the way, not
just in their career progression
but also through our
engagement initiatives.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
13
We are investing
in our venues,
technology and
digital capabilities
to ensure that we can
offer the exciting new
and improved live
gaming experiences
our customers want.
John O’Reilly
Chief Executive
Mecca Luton
Improved customer
experiences
The performance of Mecca
Luton which reopened in
March 2022 continued to
improve during the year,
delivering many learnings
in terms of its attractiveness
to a broader customer base.
As a consequence, investments
have been made in the year
at nine Mecca venues.
During H1 2022/23, the Group undertook
a review of the Group’s central costs and
concluded it is appropriate that a proportion
of these costs should be allocated to each
of its operating business units.
Consequently, we have presented
operating profit pre and post the central
cost reallocation and, to aid comparisons,
2021/22 operating profit for each business
unit has been restated accordingly.
The year to 30 June 2023 saw the
continued recovery of our venues
businesses following the very heavy impact
of pandemic lockdowns and the subsequent
sharp rise in inflation, interest rates and
energy costs. In the UK, both Grosvenor
and Mecca venues saw accelerated revenue
recovery in the second half of the year with
profit conversion improving as energy costs
began to fall. In Spain, Enracha continued
its strong recovery and saw its annual
revenues back above pre-pandemic levels.
Our digital business maintained double
digit revenue growth and is making an
increasing contribution to the Group’s
overall profitability.
At a Group level, underlying like-for-like
(‘LFL’) NGR of £679.7m was up 7% against
the prior year. All businesses within the
Group were in LFL revenue growth in the
year with Grosvenor venues at +4%, Mecca
venues at +7%, Enracha venues at +19% and
Digital at +10%. With continued recovery
in the venues businesses, revenue in the
second half of the year grew 13% on the prior
year compared with the 2% year-on-year
growth posted in the first half.
The trading update issued in December
2022 reflected lower than expected
performance in the first half of the year and
rebased future performance expectations.
This was the main driver of the £118.9m
of impairment charges for the current year
and relates to a number of our Grosvenor,
Mecca and Enracha venues.
Despite the improving revenue position,
underlying LFL operating profit of £20.3m
was down 52% against the prior year
(£42.5m), reflecting the significant
increases in energy and employment costs
and the absence of Government furlough
payments and other pandemic related
support which continued to support the
Group in 2021/22.
Energy costs are expected to be circa £20m
for 2023/24, down from £28.6m in 2022/23.
Business performance
The Rank Group Plc
Annual Report 2023
14
Chief Executive’s review
Our digital business is
performing strongly, and
we have a strong pipeline
of customer-facing
developments in both our
UK and Spanish-facing
brands to drive revenue
and profit growth.”
NGR
2022/23
£m
2021/22
£m
Change
Grosvenor venues
306.3
293.9
4%
Mecca venues
134.1
124.8
7%
Enracha venues
36.4
30.7
19%
Digital
202.9
183.8
10%
Underlying LFL
1
679.7
633.2
7%
Impact of venues closures and FX
2
2.2
10.8
Underlying
681.9
644.0
6%
Operating profit
2022/23
£m
2021/22
£m
Change
Grosvenor venues
27.7
45.4
(39)%
Mecca venues
4.0
2.0
100%
Enracha venues
9.2
8.3
11%
Digital
18.8
17.5
7%
Central costs
(39.4)
(30.7)
28%
Underlying LFL
1
20.3
42.5
(52)%
Presentation post reallocation of central costs:
Grosvenor venues
16.3
36.5
(55)%
Mecca venues
(5.8)
(4.9)
(18)%
Enracha venues
9.1
8.2
11%
Digital
13.8
13.4
3%
Central costs
(13.1)
(10.7)
22%
Underlying LFL
1
20.3
42.5
(52)%
Impact of venues closures and FX
2
(1.2)
(4.0)
Underlying
19.1
38.5
(50)%
1.
Results are presented on a like-for-like (‘LFL’) basis which removes the impact of club closures, foreign
exchange movements and discontinued operations.
2.
A full analysis of these adjustments can be found in the Alternative Performance Measures (‘APM’) section.
Business updates
+
7
%
Underlying LFL Net Gaming Revenue
(‘NGR’) was up 7% compared to the
prior year.
+
13
%
Ended the year with average weekly NGR
of £12.9m in Q4, up 13% on the prior year.
£
20.3
m
Underlying LFL operating profit of
£20.3m, down 52% reflecting significant
cost increases.
£
17.4
m
Total capex spent on venues
refurbishments and new gaming product.
The Rank Group Plc
Annual Report 2023
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15
The largely fixed or semi-fixed cost base of
the Grosvenor business delivers significant
operating leverage as revenues grow. With
revenues slow to recover to pre-pandemic
levels, inflationary pressure on employment
and other costs resulted in LFL underlying
operating profit post-central cost recharges
of £16.3m in the year (down from £36.5m
in 2021/22). The key cost pressures on the
business have been seen in salaries and
wages +£12.2m, energy +£3.8m, and
property maintenance +£2.3m.
The Grosvenor team has continued to
focus on driving operating cost efficiencies
in the year including the further rollout
of a table operating system to ensure table
gaming is operating as efficiently as possible,
LED lighting and other energy saving
initiatives, reductions in trading hours in
selected venues and a rationalisation of the
food and beverage offering to reduce
wastage and improve operating margins.
The increase in salary and wage costs in
the Grosvenor business reflects the labour
market pressures since reopening
following lockdown in May 2021. The
absence of European croupiers coming
to the UK as a result of Brexit has added
to the broader job market pressures within
the hospitality sector. The investment the
business has made in colleague salaries
and wages has significantly eased these
employment pressures and supported
the ongoing improvement in colleague
engagement and eNPS scores across
the Grosvenor estate. The Grosvenor
management team has also been further
strengthened with the addition of two
further Regional Operations Managers
in the year and the build out of a new high
value customer team to better support
the needs of higher staking customers
particularly within the very competitive
London market.
Grosvenor venues
Grosvenor venues’ underlying LFL NGR
was up 4% compared to the prior year.
Recovery from the combined impact of
lockdowns during the pandemic and
tightened affordability restrictions has
been slower than expected. NGR declined
5% in the first half against the prior year
but grew 15% against H2 2021/22.
Average weekly NGR grew from £5.8m
in Q1 to £6.0m in Q2 and Q3 before falling
back to £5.8m in our traditionally softer Q4.
The respective year-on-year movements
were (5)%, (5)%, +15% and +16%.
Grosvenor’s London casino estate continues
to perform below the levels seen prior to the
pandemic. The rise of working from home
following the pandemic has impacted
visitor volumes in London but the most
material effect remains the slow return of
customers from the Middle East and from
East and South-East Asia. With fewer
international customers arriving in London,
competition amongst London’s casinos
is more intense than ever. Revenue in the
London estate was flat on the prior year.
The Grosvenor Russell Square casino was
permanently closed in the year reducing
the overall Grosvenor estate to 51 casinos,
representing 43% of the UK market’s
118 casinos.
Rest of the UK performance has been
recovering more quickly. NGR was up 6%
against the prior year on visits up 7%.
Key financial performance indicators
2022/23
£m
2021/22
£m
Change
LFL
1
NGR
306.3
293.9
4%
London
99.3
98.9
0%
Rest of the UK
207.0
195.0
6%
Total NGR
306.3
296.6
3%
Underlying
2
LFL
1
operating profit pre-central
cost reallocation
27.7
45.4
(39)%
Underlying
2
LFL
1
operating profit post-central
cost reallocation
16.3
36.5
(55)%
Total (loss)/profit
(35.4)
51.7
1.
Results are presented on a like-for-like (‘LFL’) basis which removes the impact of club openings, closures,
acquired businesses, foreign exchange movements and discontinued operations.
2. Before the impact of separately disclosed items.
Grosvenor Gloucester Road
The Rank Group Plc
Annual Report 2023
16
Chief Executive’s review
Continued
Successful
product launch
The first UK casino side bet
progressive with jackpots
launched in the year.
The Group has continued to invest in the
Grosvenor business both to improve the
quality of the customer proposition and
to prepare the estate for the impact of the
UK Government’s review of gambling
legislation for land-based casinos which,
following the publication of the white
paper in April 2023, is now expected
to be implemented during 2024/25.
£7.1m has been invested in property
refurbishments during 2022/23. Merchant
City, Glasgow, is a high footfall venue in
a very good location which has historically
performed strongly but had needed
updating. The venue has had a complete
overhaul with the introduction of new
brand standards which help to underline
the entertainment and excitement of the
Grosvenor customer proposition.
Grosvenor Merchant City now has a bar,
sports viewing area, restaurant and gaming
machines on the ground floor with a modern
and vibrant gaming and poker floor below.
It has been an important development in
broadening the appeal of casinos and the
brand identity and brand guidelines have
been gradually rolling out across the wider
Grosvenor estate.
In the London estate, Grosvenor Gloucester
Road has undergone a full refurbishment
to better meet the needs of its Kensington
customer base. The development includes
a wholly refurbished gaming floor and
a new restaurant and bar area. Grosvenor
Bayswater (formerly the Golden
Horseshoe) also now enjoys the benefit
of a new restaurant and bar area which
is proving very popular with its customers.
All development projects continue to be
designed for the implementation of up
to 80 gaming machines once the policy
decisions in the Government’s review
of gambling legislation are enacted.
£6.0m has been invested in new electronic
gaming terminals, gaming machines,
tables and wheels during the year.
New gaming machines are being trialled
for future implementation. Total capital
investment in the Grosvenor estate in
the year was £19.5m.
A new electronic roulette game has
also been rolled out across the Grosvenor
estate. Called Going for Gold, the game
is the first to offer UK casino customers
a side bet progressive with jackpots that
run to hundreds of thousands of pounds.
Another new initiative has been the roll
out of a new local marketing tool and
framework that enables casinos to identify,
review and contact cohorts of contactable
customers using SMS messaging; email
capability will very soon be added to
the functionality.
The Grosvenor business completed
a Gambling Commission compliance
assessment during 2022/23. There were
several changes to policies and to
practices to better protect our customers
that were identified during the assessment
process. Having implemented a new risk
model in the prior year, this has now been
rolled out on an app for colleagues to use
to assess customer risk, determine the
nature of the required customer
interaction and to record and evaluate
the outcomes. This provides a tighter
framework for managing customer risk
to ensure customers are playing within
their means. It also enables earlier and,
consequently, more positive interaction
with our customers.
During the year, Grosvenor recognised
an impairment charge of £53.3m relating
to 23 venues due to lower than expected
trading performance, and an impairment
reversal of £6.6m relating to another
seven venues.
Having implemented
a new risk model in the
prior year this has now
been rolled out on an app
for colleagues to use to
assess customer risk,
determine the nature
of the required customer
interaction and record
the outcomes.”
The Rank Group Plc
Annual Report 2023
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Overview
17
9% and food and beverage sales grew 6%.
Gaming machine NGR grew by just 2%
in the year, but with stronger momentum
in the second half of the year which saw
NGR grow by 7%. Much work is ongoing
across the Mecca estate to improve the
quality of the machine offering and we are
hopeful that the announced change in the
Government’s white paper to the makeup
of machines in bingo venues which
currently restricts Category B3 machines
to just 20% of the gaming machine offering,
will enable Mecca to better meet the needs
of today’s consumers.
With LFL NGR growing £9.3m in the year,
Mecca’s LFL underlying operating loss
post-central cost was £5.8m, down from
£4.9m in 2021/22. The key cost increases
in the year were energy +£1.3m and
property maintenance +£1.5m, offset by
reductions in duty and employment costs.
The performance of Mecca Luton which
reopened in March 2022, continued to
improve during the year, delivering many
learnings in terms of its attractiveness
to a broader customer base. Consequently,
investments have been made in the year
at nine Mecca venues, primarily focusing
on updating their external appearance
and improving the quality of the gaming
machine offering. Playsafe, a system
which supports the provision of real time
information for our colleagues on
individual customer machine play has been
successfully rolled out across the estate.
Total capital investment in the Mecca estate
in 2022/23 was £12.5m.
During the year Mecca recognised
an impairment charge of £61.5m relating
to 70 venues, including some which were
closed in the year, due to the lower than
previously expected performance.
Mecca Venues
2022/23 has been something of
a turnaround year for Mecca venues
following the severe downturn the
land-based bingo sector suffered as a result
of the pandemic lockdowns. The bingo
industry emerged from the pandemic
with a smaller customer base and with the
consequent lower revenues resulting in
weaker prize boards. Stronger bingo venues
in terms of prize fund liquidity have been
able to sustain strong businesses and have
attracted custom from weaker venues.
Across the sector, post-pandemic, there
has been too many bingo venues.
Mecca venues emerged from lockdown
with an estate of generally strong bingo
venues. Nevertheless, the downturn
in customer numbers and revenues
necessarily led to some closures. Bingo
venues are social amenities which play
a very important role within their local
communities and therefore the decision to
close a venue is not taken lightly. However,
having given the lower liquidity Mecca
venues every opportunity to recover and
to return to profitability, 15 venues were
permanently closed during 2022/23. This
has reduced the Mecca estate to 56 venues.
These 56 stronger venues have improved
their appeal to customers with LFL NGR
for the Mecca estate growing 7% against
the prior year.
With a strengthened leadership team in
place, Mecca venues ended the year with
strong momentum. In the first half of the
financial year NGR grew 4% on the prior
year on customer visit volumes also
growing by 4%. H2 2022/23 LFL NGR
grew 11% on visitor volumes up 4%, with
strong H2 performances from bingo and
machine gaming. The business continues
to see the return of customers following
the pandemic despite reopening two years
prior. However, the business continues
to attract high volumes of new customers
with circa 4% of customers every week
being new to Mecca. Over 50% of new
customers to Mecca are aged under 35.
Mecca’s customer net promoter score
(‘NPS’) further improved, rising from +61
last year to +78 in 2022/23. The increasing
momentum in the business also reflects in
our colleague eNPS scores which further
increased from +4 in 2021/22 to +25
in 2022/23.
Main stage bingo NGR grew 24% on the
prior year, driven by the success of strong
prize boards and the addition of a new
bingo variant. Interval bingo NGR grew
Key financial performance indicators
2022/23
£m
2021/22
£m
Change
LFL
1
NGR
134.1
124.8
7%
Total NGR
136.3
134.0
2%
Underlying
2
LFL
1
operating profit pre-central
costs reallocation
4.0
2.0
100%
Underlying
2
LFL
1
operating (loss) post-central
cost reallocation
(5.8)
(4.9)
(18)%
Total (loss)/profit
(74.1)
26.7
1.
Results are presented on a like-for-like (‘LFL’) basis which removes the impact of club openings, closures,
acquired businesses, foreign exchange movements and discontinued operations.
2. Before the impact of separately disclosed items.
The Rank Group Plc
Annual Report 2023
18
Chief Executive’s review
Continued
Capital investment in the year of £1.2m was
focused on completing the rollout of TiTo
(the ticket in ticket out customer payment
and withdrawal mechanism for gaming
machines), a trial of a loyalty programme
in selected venues, the rollout of a new
food and beverage electronic point of sale
(‘EPOS’) system, machine jackpot display
screens and the continued upgrade of the
gaming machine estate.
During the year Enracha venues recognised
an impairment charge of £4.1m relating to
two venues whose performance was lower
than anticipated.
Enracha venues
The Enracha estate of nine bingo, machine
gaming and sports betting venues in Spain
performed strongly with underlying LFL
NGR growing 19% over the prior year. LFL
NGR of £36.4m was the result of continued
strong growth in gaming machine NGR
(AWPs, electronic roulette and B3/B4 bingo
machines) which were up 25%, with main
stage bingo NGR up 10% on the prior year.
This improving NGR position for bingo
reflects the strength of bingo liquidity
and prize boards across the Enracha
venues estate.
Customer visits grew 16% in the year.
Enracha delivered a LFL underlying
operating profit post allocation of central
costs of £9.1m, up 11% on the £8.2m
operating profit in 2021/22. The key areas
of cost increase were seen in employment
costs which were up £3.0m and energy
costs which were up £0.4m on the prior
year. The reallocation of central costs only
marginally impacted LFL underlying profit
at £9.1m.
Key financial performance indicators
2022/23
£m
2021/22
£m
Change
LFL
1
NGR
36.4
30.7
19%
Total NGR
36.4
30.1
21%
Underlying
2
LFL
1
operating profit pre-central
cost reallocation
9.2
8.3
11%
Underlying
2
LFL
1
operating profit post-central
cost reallocation
9.1
8.2
11%
Total profit
4.9
15.0
(67)%
1.
Results are presented on a like-for-like (‘LFL’) basis which removes the impact of club openings, closures,
acquired businesses, foreign exchange movements and discontinued operations.
2. Before the impact of separately disclosed items.
A recovered
Enracha business
Enracha venues delivered 19%
year-on-year NGR growth.
Don Pelayo
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19
Digital
The digital business has performed
strongly in the year with LFL NGR growth
of 10% to £202.9m and underlying LFL
operating profit pre-allocation of central
costs growing 7% to £18.8m. After the
reallocation of £5.0m of costs previously
assigned as central costs, but now
appropriately charged to the digital
business, the full year underlying
operating profit was £13.8m.
LFL NGR, excluding Enracha/Yo, was up
10% on the prior year at £178.8m. Now fully
operating on the RIDE proprietary platform,
the Mecca and Grosvenor brands continued
to improve their performance with Mecca
growing NGR 9% and Grosvenor growing
14% year-on-year. Our other UK facing
brands saw NGR grow 8% in the year.
With the successful conclusion of the
project to ready the RIDE platform for
the migration of the Mecca and Grosvenor
online sites, the digital team is now focused
on further improving the products, services
and user journeys for our customers. Much
greater personalisation has been added
to the Mecca and Grosvenor sites during
the year so that the customer increasingly
receives an offering which more suitably
meets their preferences. New live gaming
tables have been added both from
Grosvenor venues and from a new live
dealer studio opened during the year. Safer
gambling player journeys continue to be
improved to reduce friction for customers
and a new markers of harm model has
been successfully introduced to further
help identify at risk play in real time.
The development effort in the software
engineering hub in Cape Town is centred
on the next phase of delivering a seamless
cross-channel experience to customers
including a unified customer membership
system, a single content management
system operating across all the digital
brands and further modernising the RIDE
platform to speed up the development time
and to increase both capacity and
reliability. Artificial Intelligence (‘AI’) is
being added to customer journeys and in
particular to customer support to improve
our responsiveness to customers. The
development of a single cross-channel
central engagement platform has also now
been successfully completed and is being
rolled out across key data driven processes
such as real time predictive models,
cross-channel single customer view and
real time business performance reporting.
Key financial performance indicators
2022/23
£m
2021/22
£m
Change
LFL
1
NGR
202.9
183.8
10%
Mecca
72.6
66.9
9%
Grosvenor
57.0
49.8
14%
Enracha/Yo
24.1
21.5
12%
Other including Stride legacy brands
49.2
45.6
8%
Total NGR
202.9
183.3
10%
Mecca
72.6
66.9
9%
Grosvenor
57.0
49.8
14%
Enracha/Yo
24.1
21.0
15%
Other brands including Stride legacy brands
49.2
45.6
8%
Underlying² LFL
1
operating profit pre-central cost
reallocation
18.8
17.5
7%
Underlying
2
LFL¹ operating profit
post-central cost reallocation
13.8
13.4
3%
Total profit/(loss)
4.7
(1.2)
1.
Results are presented on a like-for-like (‘LFL’) basis which removes the impact of club openings, closures,
acquired businesses, foreign exchange movements and discontinued operations.
2. Before the impact of separately disclosed items.
The business continues to build out
its operations hub in Mauritius which
provides a high-quality capability across
a number of key back office, marketing
and customer management functions.
In Spain, the Yo and Enracha brands grew
LFL NGR by 12% in the year. YoSports was
successfully launched prior to the FIFA
World Cup and the site has received a good
response from customers. The ability to
accelerate growth in the Spanish market is
constrained by the marketing restrictions
introduced by the Government in 2021.
However, the launch of YoSports has
supported customer acquisition and
revenue growth in the year and further
initiatives, including platform and site
enhancements and product developments
are in the pipeline to also further the
YoBingo, YoCasino and Enracha brands.
The application to the Portuguese
regulator for a licence to launch YoBingo
is ongoing, the timescale largely the result
of no other bingo brand having yet been
licensed in Portugal.
Passion Gaming, the online Indian rummy
business in which Rank holds a 51% share,
grew LFL NGR by 33% in the year following
the easing of regulatory restrictions in
certain states.
Current trading and outlook
The new financial year has started
strongly across all of the businesses with
overall underlying Group LFL NGR ahead
by 16% compared with the prior year.
Grosvenor venues NGR has grown 17%
in the first six weeks with visits up 13%.
Grosvenor venues trading performance
outside London is strong with NGR up 25%
and visits up 15%, but the performance in
London is softer with NGR up only 5% on
the same period last year.
Mecca venues had a very strong start
to the year with NGR up 17%. Similarly,
Enracha venues NGR is ahead of the prior
year by 12%.
Digital NGR is up 13% in the opening
six weeks, continuing to benefit from
new product and service enhancements
and greater levels of personalisation for
our customers.
Despite the generally challenging trading
conditions, with inflation still running
high and the increase in interest rates
impacting consumer discretionary
expenditure, we expect to see good levels
of revenue increase year-on-year and to
grow our profitability in 2023/24.
Group liquidity
The Group ended the year with total cash
and available facilities of £101.4m.
In May 2023, the Group made its
scheduled term loan repayment of £34.5m
in line with the agreed loan amortisation
profile reducing its term loan to £44.4m.
The Rank Group Plc
Annual Report 2023
20
Chief Executive’s review
Continued
In August 2023, the Group secured a
financing package which totalled £100m
of revolving credit facilities. £25m is
committed until November 2024 and
the remaining £75m is committed until
February 2025. The Group has subsequently
repaid the remaining term loan of £44.4m.
The Group will look to replace the £100m
of RCF with a longer-term financing
package in 2023/24 when it anticipates
securing better financing terms, driven
by additional consecutive months of
improved trading.
The Group expects to meet all future
financial covenants under its current
lending facilities.
Sustainability update
We are continuing to mature our approach
to ESG and have strengthened governance
of sustainability initiatives and
performance through the formation of new
working groups, comprising of individuals
across the business and supported by
external consultants.
In recognition of the importance of ESG on
our long-term business success, we have
also introduced eight key performance
indicators (KPIs) across our four focus areas
– Customers, Colleagues, Environment
and Communities. Four of these KPIs
are linked to executive compensation and
further embed the importance of ESG into
our core objectives and culture.
Refer to pages 52 to 71 for further detail on
the sustainability KPIs and progress made
in the year.
Regulatory update
The UK Government’s white paper,
published on 27 April, set out public
policy for reforms to land-based and online
gambling regulation and legislation. The
reforms to land-based casinos and bingo
are critical to ensuring that we can meet
the needs of today’s consumers.
The Government plans to enable casinos
to offer up to 80 gaming machines on a 5:1
machine to live gaming table ratio, subject
to the size of the venue and the available
non-gaming space. Casinos will also be
able to offer sports betting facilities and
enable electronic payments, rather than
just cash, on gaming machines. These
modest but essential reforms, which will
be delivered through secondary legislation,
will enable the UK’s casinos to better meet
the expectations of customers.
The white paper also supports enabling
credit to be offered to High Net Worth
international customers visiting the UK.
The extension of table games such as
blackjack on electronic terminals to enable
customers to play at lower staking levels
has been left as an open issue requiring
further review. Both of these reforms would
require primary legislation, something
which is unlikely to happen in the
foreseeable future.
In bingo, the Government has supported
reform to the current restriction that
requires no more than 20% of the gaming
machines to be category B3 (£2 maximum
stake and £500 maximum prize), with the
balance required to be category C and D
machines which are increasingly
unpopular with customers. Category B3
machines account for over 70% of machine
revenues in Mecca. Rather than removing
the rule, the Government has established
a new 50% rule, requiring half of the
available machines to be category C or D.
This reform, whilst not going quite as far
as we would wish, will enable us to go
a considerable way in modernising the
machine offering for Mecca’s customers.
The bingo reforms also include allowing
customers to make electronic, rather than
simply cash, payments.
The Government has outlined that it
expects these critical land-based reforms
to be implemented through secondary
legislation (positive statutory instruments)
by the summer of 2024.
In the digital sector, the Government
plans to consult on a maximum staking
limit for online slot games which would
subsequently be delivered through
secondary legislation. The other reforms
to online gaming, including changes to
game design, an opt in requirement for
cross-sell and financial risk assessments
(to provide a frictionless check on a
customer’s means), will be delivered by
changes to regulations (Licence Conditions
and Codes of Practice (LCCP)) following
consultations conducted by the Gambling
Commission. The Commission anticipates
that the full programme of reforms to
LCCP will take three years to deliver.
We do not expect these regulatory reforms
to have a material impact to our UK-facing
digital business which is already positioned
to ensure we provide very high levels of
protection to our customers.
Management changes
From 1 June 2023, Jon Martin took on
a newly created role of Chief Operating
Officer for the Group. Jon was previously
managing director for our UK digital
business, a role he has held since 2020.
Jon will continue to have accountability
for the strategy and performance of the UK
digital business, as well as taking overall
responsibility for the development and
delivery of Rank’s cross-channel customer
offer for the Mecca and Grosvenor brands.
Andrew Peat will join the Group later in
2023 as managing director of the Group’s
UK digital business.
In August, Mark Harper joined as
Grosvenor’s new Managing Director.
Mark joins us from Pears Partnership
Capital, part of the William Pears Group,
where he was the Operating Partner,
managing the leisure and hospitality
investment portfolio, a role he has been in
since 2021. Mark has broad experience in
the leisure industry and the 24/7 economy,
with ten years at Allied Domecq Leisure
across many of their divisions and more
recently in leadership roles at several
leading holiday park Groups.
John O’Reilly
Chief Executive
16 August 2023
Jon Martin
From 1 June 2023,
Jon Martin took on a
newly created role of
Chief Operating Officer
for the Group.”
Read more
about sustainability
on pages 52 to 71.
The Rank Group Plc
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Financial statements
Overview
21
Our business model
What we do
How we do it
We have been entertaining Britain since
1937, from our origins in motion pictures to
today’s gaming-based entertainment brands.
Our purpose is to work together to create
environments that reflect the changing
needs and expectations of our customers
and our colleagues, delivering stimulating
and entertaining experiences every time.
To excite and to entertain. This is how
we do it.
We are the only Group that offers
customers both venue and digital bingo
and casino experiences.
Venues
Largest venues casino operator in Great
Britain (51 venues).
Second-largest venues bingo operator
in Great Britain (56 venues).
Growing venues bingo presence in Spain
(9 venues).
Our venues businesses operate in mature
and well-established gambling markets.
Mecca and Enracha are bingo-led brands
which offer community-based gaming.
Grosvenor is a casino-led brand
principally focused on table and
machine gaming.
Our venues businesses operate through
a mainly leasehold estate.
Our venues are membership-based
and free to join.
A food and beverage offer is available
across all our venues.
Revenue is generated in our venues
when a customer bets against the house
(games of chance). Underlying profit
is generated once the cost of customer
incentives, sales and other operating
costs are deducted.
Digital
A diverse portfolio of over 120 digital
brands covering casino, bingo, slots
and sports betting.
Our Mecca and Grosvenor online
offers complement our established
venues brands.
All digital customers play with our
online brands through a brand wallet.
Revenue is generated online when
a customer bets against the house
(games of chance). Underlying profit
is generated once the cost of customer
incentives, sales and other operating
costs are deducted.
1
3
4
5
2
Evolving our
position as an
entertainment
brand
1
Customer insights/engagement
We use customer insights drawn from
customer research and data science
to better understand what our current
and potential customers want, enabling
us to provide relevant, exciting and
entertaining experiences.
2
Strong brand positioning
We have a portfolio of brands, including
our three well-established cross-channel
brands, Grosvenor, Mecca and Enracha,
which work alongside our 120 digital-only,
proprietary and non-proprietary brands.
3
Player protection
Using a three lines of defence model,
our front-line colleagues work with our
compliance team and our internal audit
team to ensure that we always take the
appropriate actions to protect our
customers and keep them safe.
4
Innovation and technology
We invest in proven technology and
exciting innovations that are designed
to support our strategic priorities and
will help us to offer seamless and instant
customer journeys across both our digital
and venue brands.
5
Inspiring people
As the face of our brands at our venues,
our people are our greatest asset. To
ensure every team member becomes an
expert at delivering brilliant, customer-
focused experiences, we provide regular
training and a dedicated support network.
Our shared STARS values are at the core
of all that we do and are vital in ensuring
we achieve our purpose and exceed our
strategic goals.
We work hard to maintain an inclusive
and sustainable culture, supported by
a comprehensive employee engagement
programme and a well-established
equality, inclusion and diversity strategy.
Supported by robust governance
Rank’s Board and Executives provide a broad mix of skills,
knowledge and experience to meet the Group’s needs,
ensuring it delivers on its strategy.
The Rank Group Plc
Annual Report 2023
22
Our customers
3,100
k
We create value for our 3,100k customers by
providing them with market-leading gaming
experiences through our venues, online,
or across both channels.
Our people
7,300
passionate and committed employees.
Our suppliers
1,500
+
Over 1,500 suppliers, who through meaningful
engagement and collaboration are key in
helping us deliver our strategic aims.
Our communities
£
283,000
charitable donations made to Carers Trust.
Governments
£
180.4
m
generated for tax authorities and
local governments.
Our shareholders
Through our disciplined approach to strategic
delivery and unwavering commitment to safe
and fairer gambling, we are focused on creating
sustainable value for our shareholders.
Stakeholder
value created
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Operating in a highly regulated
market, our focus is on providing
a distinctive gambling experience
that entertains and ensures that
we deliver value to all our
stakeholders.
Regulatory pressures, changing consumer
habits following COVID-19, and the
economic impact of inflation have all
had an impact on the industry, with the
potential for further market consolidation.
We believe Rank remains well positioned
to manage the risks arising from these
changes and will seek to benefit from
the opportunities they present.
Changing industry
landscape in the
UK and Spain
is central to our industry landscape, with
the changing interpretation of regulations
by the UK Gambling Commission and
the lack of definitive guidance putting
pressure on operators in the market.
Our wealth of industry experience means
we have better processes and proprietary
technology solutions in place to support
our business. We have a good working
relationship with the regulators and
welcome the publication of the
Government’s White Paper which sets
out upcoming public policy changes
(read more on pages 28 to 29).
Regulation of the
UK gambling sector
but venues continue to play a huge role
in differentiating our offer in the market.
Since the pandemic, we have seen a
lasting impact on some of our customers,
particularly in older customer segments in
our Mecca venues, but we still enjoy strong
customer loyalty and benefit from our
experience of operating in a competitive
environment. We are using customer
insights to understand how we can
deliver exciting and distinctive
experiences that are engaging, safe and
represent value for money. We continue
to develop new games and formats, build
our digital capability and scale, and
evolve the customer offer at our venues.
Gambling customer
habits are changing
with rising costs of operation (supplies,
utilities, wages) and declining customer
confidence among less affluent customer
segments. Smaller operators are
struggling to adapt, while we are able to
manage our input costs due to our large
scale, and to reallocate resources across
the estate to match supply with demand.
Economic pressures
are a key factor for
the industry
Macro trends
The Rank Group Plc
Annual Report 2023
24
Our external environment
The average Mecca customer age is 44,
while our most frequent customers are
females between 60 and 70 years old.
13% of customers are higher
frequency visitors, while 87% are
recreational players.
87% of customers only play at venues,
while 13% of our visitors also participate
across digital channels.
Grosvenor venues
The UK’s leading casino chain, Grosvenor
also offers customers great meals, live acts
and non-stop sporting action on larger-
than-life big screens.
A combination of enhanced Safer Gambling
protocols and the post COVID-19 fall in
visitors have resulted in a reduction in the
profitability of the casino sector.
8% of the UK adult population were regular
casino visitors in 2019, but a quarter of
these have lapsed since the pandemic,
with the market yet to fully recover.
The Gambling Act Review represents a
once in a generation opportunity to extend
the appeal of casinos and to modernise our
electronic offering. See pages 28 to 29
for more.
The average Grosvenor customer age
is 35. Customers that visit the most are
between 26 and 40 years and those who
spend the most are over 41.
A further 6% of adults would consider
visiting a casino if they felt that it would be
a fun, enjoyable, friendly and welcoming
experience while retaining the thrill and
excitement of playing in a casino.
The male to female split for Grosvenor’s
customers is 4:1.
Enracha venues
Through Enracha, our Spanish land-based
venues brand, we provide a predominantly
bingo-based gaming experience.
Pub gaming machines and bingo have
declined in Spain in recent years, with
the rise of slot arcades and growth in
sports betting.
On top of this, COVID-19 had a severe
impact on visits to bingo venues while
boosting online gambling channels
to record highs.
Since regulatory restrictions reduced
the size of available prizes customers
now prioritise customer service and
are looking for comfortable and modern
electronic gaming areas, offering games
with customised jackpots and loyalty
card functionality.
Enracha’s biggest customer group is in
the 18 to 25 age category – they make up
22% of our total customers, while only
generating 9% of our total visits.
People aged over 65 represent just 13% of
our customers, but generate 28% of visits.
The most loyal and frequent Enracha
customers are males over 65 years old,
with an average of 1.2 visits per month.
Our markets
Venues
Mecca venues
Highly trusted and community focused,
Mecca is our land-based brand known
for its friendly welcome and the
opportunity to win big.
With the bingo market in decline for a
number of years there is a need to evolve
and create more accessible, modern and
lively venues with exciting food and
beverage offers.
Since the pandemic we have seen a
recovery, but we do not expect the market
to reach pre-pandemic levels for at least
five years.
The sector has been further impacted by
rising cost pressures. It has become more
polarised, with strong venues doing well,
and others becoming unviable, which will
lead to further consolidation in the market.
Grosvenor Gloucester Road
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Overview
25
2018
2019
2020
2021
2022
2023
2024
2025
2026
2027
5,010
5,299
5,808
6,674
6,261
6,895
7,343
7,802
8,260
8,626
Digital
UK interactive/digital
The UK’s digital gambling market is fast
moving, competitive and subject to strict
regulation, but is still structurally attractive
in size with clear headroom for us to grow
our brands.
UK digital bingo market
Customers are looking for a safe, secure
and intuitive gaming experience, with
more chances to win and easy pay-outs
when they do. They want a reliable app and
more variety, from promotions that cater
for a wider range of budgets, to the games
and features available.
The experience needs to be more
interactive, offer free-to-play mechanics
that allows money to go further, and come
with safer gambling tools throughout the
customer journey.
Significant growth opportunity:
20% of the UK population have played
online bingo in the last 12 months.
Similar age demographic to venues:
the average online Mecca player is 43
years old, only slightly younger than
that for Mecca venues at 44 years.
UK digital casino market
Customers want exciting and entertaining
experiences, as well as great looking sites
that offer the latest games and strong
promotions. They prefer sites that provide
tools to help them control their spend and
reward loyalty.
They are looking for opportunities to
win big, with swift and seamless payment
of winnings.
Opportunities for growth, specifically
around slots and poker:
20% of the
UK population played online casino
in the last 12 months.
Younger age demographic to venues:
the average online Grosvenor casino
player is 40 years old, older than that
for Grosvenor venues at 35 years.
The digital and cross-channel
opportunity for Rank
The UK continues to be a large and
attractive digital gambling market – and
with around 3% market share, there is clear
headroom for us to grow. In Grosvenor and
Mecca, we have leading casino and bingo
brands, as well as proprietary technology
and strong digital marketing capabilities.
With our 116 venues, we are uniquely
placed to provide a cross-channel
experience for both bingo and casino
customers. Cross-channel customers tend
to have higher level of engagement and
loyalty than single channel customers.
And with only 6% of our in-person
customers playing with us both in venue
and online there is significant opportunity
to grow our cross-channel customer base.
We will also look to diversify the products
we offer – through sports betting, live
casino and new bingo games. And building
on our existing international operations,
we will explore opportunities for growth
beyond the UK. Over the next 18 months we
will work on the core platform, technology,
data and product developments we need
to unlock these opportunities, including
building the potential to integrate
international digital businesses through
partnerships and/or acquisitions.
Our markets continued
UK Digital Market – Revenue (£m)
+4%
The Rank Group Plc
Annual Report 2023
26
Our external environment
Continued
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
27
Q&A with
John O’Reilly on
the White Paper
Q. What are the key positive public
policies for Rank that have been
included in the White Paper?
A.
When the Gambling Act Review was first
published in late 2020 it sought to ensure
“that there is an equitable approach to the
regulation of the online and land-based
industries”. Reforms for land-based
gambling present the most significant
upside for the Group and we are pleased
that, to a large extent, the White Paper
addresses the key issues and opportunities.
We sought modest, but critical,
modernisations for both our casinos and
bingo venues. For casinos, the increase
to the number of gaming machines that
are permitted in 1968 Act casinos is clearly
positive. The commitment to a sliding
scale for gaming machine numbers, based
on the size of venue, ought to ensure that
the vast majority of our venues will benefit
from a greater variety of gaming machines
which will better meet the needs of the
customer. We welcome the policies which
will permit sports betting to be available
in all of our casinos; changes to the
provision of credit for international High
Net Worth customers in our casinos; the
review of electronic payment methods in
land-based venues; and, in bingo, changes
to the ‘80/20’ rule relating to the balance
between Category B3 and Category C
and D machines.
Q. What are the net impacts of the
tightening of regulation for the UK
digital business?
A.
We do not believe that the policy
relating to financial risk assessments for
players will have a material impact on the
Group, owing to the work we have already
undertaken to ensure that our customers
are playing at safe levels. Importantly, this
regulatory development will create a level
playing field, at least amongst UK licensed
online operators. The Government intends
consulting on a maximum stake for online
slot games and is considering options
ranging from £2 per spin to £15. This
will have a commercial impact on digital
revenues but we would hope that the
threat of driving online customers onto
unlicensed sites will ensure a sensible
outcome for UK consumers.
We are committed to operating in
compliance with all relevant legislation,
regulations and licensing requirements.
The Gambling Act Review
Having launched its review of gambling
legislation in December 2020, the UK
Government published a White Paper
in April 2023, setting out the public
policy changes that will impact the
regulation of the UK gambling sector.
The review has focused heavily on online
regulation but has also assessed the
appropriateness of land-based gambling
regulation, relative to online regulations.
In line with our commitment to offering
industry-leading player protection and
a high-quality experience to all our
customers, we support the Government’s
objective of striking the right balance
between consumer freedoms and choice,
and protection from harm.
2024 –
Expected delivery of
secondary legislation
relating to casino and
bingo modernisation
Later 2023/early 2024 –
UK Government responds
to DCMS and GC gambling
consultations
April 2023 –
publication of
White Paper.
2019 –
All UK political parties
commit to a review of
gambling legislation
in their 2019 General
Election manifestos
July 2023 –
first DCMS ad
GC consultations
are launched
December 2020 –
UK Government
publishes White Paper
Call for Evidence.
We work closely with our
regulators in all jurisdictions
to uphold and drive forward
the standards expected of our
industry in an ever-evolving
regulatory landscape.
The Rank Group Plc
Annual Report 2023
28
Our regulatory environment
Q. What will the impact of a
statutory Levy be on the Group?
A.
We are pleased to see that the
Government recognises the need to take
into account “the differing association of
different sectors with harm and/or their
differing fixed costs.” Land-based casinos
and bingo clubs have significant fixed
costs which will mean that any increase
to the current 0.1% of GGY rate that we
are forced to pay will disproportionately
impact them, relative to digital operations.
Through the BGC, we have proposed a
sliding scale for casinos which will see
levy payments increase to 0.4% of GGY
over a four-year period. We would hope
that the current 0.1% of GGY contribution
from land-based bingo will be maintained,
reflecting the limited risk of problem
gambling and the importance of these
social facilities within local communities
across the UK.
Q. How many more B1 machines
do you expect to see across
the Grosvenor estate as a result
of the public policy on gaming
machine numbers?
A.
We currently have 1,365 B1 machines
across the Group and expect that, once
fully implemented, we will have 2,614
machines in our venues, representing a
doubling of B1 gaming machine numbers.
Q. What will be the impact of
the public policy relating to the
reallocation of unused 2005 Act
casino licences?
A.
The Government intends to introduce
a process to ensure that the unused 2005
Act casino licences can be reallocated to
other local authority areas if an authority
awarded a 2005 licence opportunity no
longer wishes to use it. Many of the nine
unused 2005 Act casinos are in permitted
areas which would simply not be viable to
support a casino. There are relatively few
areas within the UK which could support
a new casino development but there are
opportunities, and we will be keen to
review them once the process for their
potential reallocation is understood.
Q. Does the policy relating to
providing credit for international
High Net Worth (‘HNW’) customers
in casinos make any difference
to Rank?
A.
Yes. We cater to international high net
worth customers in a number of venues,
primarily in London, who are captured by
this potential legislative change. Today the
international customer visiting the UK
typically provides a cheque to cover their
intended play at the start of their visit. The
casino holds the cheque and the customer
settles through the banking system when
they return home, or the casino processes
the cheque. Elsewhere around the world,
casinos provide a credit facility, but
this is not permitted under the 2005 Act.
Banks are phasing out cheques, and fewer
customers are carrying cheque books, both
of which are having the impact of making
the UK less competitive as a destination
for international casino customers. We are
pleased that the White Paper recognises
the important need for UK casinos to be
able to provide a short-term credit facility
to High Net Worth international customers.
This policy change does, however, require
the use of parliamentary time for primary
legislation to amend the 2005 Act and that
makes it more challenging for Government
to implement.
Q. To what extent can the public
policies which impact Rank be
delivered by secondary legislation
or via changes to Licence
Conditions and Codes of Practice
(‘LCCP’), rather than the need for
primary legislation?
A.
We purposefully pursued a series of
modernisations which could, in the main,
be delivered via secondary legislation.
The bulk of land-based modernisations
in the White Paper, namely changes
to the numbers of gaming machines in
our casinos, permitting sports betting in
casinos and amending the 80:20 rule to a
new 50:50 rule in our bingo clubs can all
be delivered by secondary legislation. Many
of the policies in the digital space which
amount to a tightening of regulation will
be made through changes to regulations
in LCCP following Gambling Commission
consultation, although the policy pertaining
to maximum limits for online slots will
require secondary legislation.
Q. What are the risks in the
White Paper?
A.
The critical issue now will be the timing
of implementation of the various public
policies. There will be some that are likely
to involve increased costs (establishment
of an Ombudsman, statutory Levy for
research, education and treatment,
potentially higher licensing fees), but we
believe the overall package of measures
will be net positive for the Group. It will
therefore be important that the positive
policies are implemented as swiftly as
possible in order to offset extra costs.
John O’Reilly
Chief Executive
The critical issue now
will be the timing of
implementation of the
various public policies.”
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Our strategy is focused on
generating long-term sustainable
shareholder value. We have made
considerable progress which
ensures significant opportunity
in the next phase of the plan.
To ensure we deliver on our purpose,
we have set out clear aspirational plans
that form our strategic intent. For now,
we are investing for growth to at least
return Grosvenor to its 2019 profitability
levels, and to right size our Mecca estate.
By improving talent and capability in
critical areas and implementing our new
RIDE platform, we will lay the foundations
for international expansion, as well as
improve our digital proposition.
In the medium term we will balance
investment and returns as we implement
the outcomes of the Gambling Act Review,
test international expansion concepts,
and increase the digital percentage of
our revenues. In the longer term, we will
seek to maximise returns by driving our
international revenues and progressively
building shareholder returns.
Our strategic intent
The Rank Group Plc
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30
Our strategy
Details on
associated risks
can be found on
pages 82 to 87.
Strategic
pillar 1
Strategic
pillar 2
Strategic
pillar 3
Provide a seamless
and tailored experience
for customers across
venues and online.
Drive digital growth
powered by our proprietary
technology and live play
credentials.
Continuously evolve
our venues estate with
engaging propositions
that appeal to both existing
and new customers.
How this is measured
Percentage of venues customers
that play with us online
Percentage of digital NGR from
cross-channel customers
How this is measured
Digital NGR
Digital customer numbers
How this is measured
Venues customer numbers
Venues strategic investment
Venues Net Promoter Score
Associated risks
2
3
4
5
7
8
9
10
12
Associated risks
1
2
4
5
7
8
9
10
11
12
Associated risks
1
2
4
5
6
7
8
9
10
11
12
Strategic
pillar 4
Strategic
pillar 5
Be passionate about the
development and well-
being of our colleagues and
the contribution we make
to our communities.
Build sustainable
relationships with our
customers by providing
them with safe
environments in which
to play.
How this is measured
Employee Net Promoter Score
% females in senior management
Emission intensity ratio
Total charitable funds raised
How this is measured
Safer gambling eNPS score
Customer feedback score
on safer gambling
% UK digital customers using
safer gambling tools
Associated risks
4
10
12
Associated risks
2
3
4
6
9
10
12
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Strategic
pillar 1
Provide a seamless
and tailored experience
for customers across
venues and online
In the markets in which we operate,
Rank is one of the few gaming companies
in a position to provide customers with
a genuine one-brand gaming experience
across both venues and online. Our key
assets are our 116 venues, our membership-
based models, our customer relationships
and the high levels of engagement that our
team members enjoy with our customers.
What we said
What we did
Further develop the app strategy
for each brand ensuring customer
needs are met for both online
and in-venue experiences,
removing the need for customers
to move across multiple mono
channel apps.
We have created our app strategy focused on delivering a deeper brand
experience. We have initiated a programme of work to consolidate and improve
our mobile apps over the next 12-18 months.
Launch live streaming from a
further four Grosvenor casinos to
our online audiences and deliver
improvements to the digital live
roulette experience.
We have launched our live streaming product ‘Live and Direct’ into our Glasgow,
Sheffield and Nottingham casinos. We have also launched variants of the games
taking our live streaming from venue portfolio from one to ten games.
Introduce artificial intelligence
to better drive personalisation for
our Grosvenor sports and gaming
customers showing offers, bets
and homepages tailored to
their behaviour.
We have introduced our ‘Graphyte’ personalisation engine which allows us to identify
customer traits and preferences and create and test insight-based campaigns across
marketing channels to optimise the customer experience.
Continue to deliver compelling
Mecca offers focused on
driving new customer acquisition
and retention.
Three key offers were launched in the year – ‘Mecca Perks’, a stamp card for venues
visits with digital rewards; ‘Mecca Bestie’, where customers win additional prizes
if their ‘bestie’ wins and the popular ‘Everyone’s a winner’ campaign.
We continue to develop further advanced cross-channel rewards programme
for our Mecca customer base.
Launch unified Mecca membership
across online and in venues that
will bring real time communication,
personalised content, cross sell
and improved onboarding.
We have launched our Mecca single sign-up journey which automatically creates
a venues membership for new and existing meccabingo.com customers, enabling
channel agnostic communication, content and tailored experiences.
Introduce a new Mecca loyalty card
embedded into our apps and single
membership journey aligned to our
single app strategy.
Mecca Perks, a brand led loyalty scheme with digital and in venue rewards, launched
in the year. Further development of our single membership and apps will unlock
enhanced Mecca loyalty and reward functionality.
The Rank Group Plc
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Our strategy
Continued
Focus for 2023/24:
Introduce via our proprietary technology
platform single unified membership for
Mecca online and venue customers.
Delivery of single apps for each brand
ensuring customer needs are met for
both online and in-venue experiences.
Delivering further venues content
online, allowing customers to virtually
tour our venues and bringing the
venues atmosphere online through
dynamic content.
Further development of our
personalisation capabilities, delivering
the right content, at the right time to
the customer.
Continue to deliver our cross-
channel live casino offering through
shared jackpots, game variants and
customer experiences.
Deliver gamification and personalisation
of rewards through retention and
product recommendations relevant
to the customer and reward players
for engaging at a brand level.
Relaunch our improved joint liquidity
bingo game ‘Fortune’, enabling
seamless play in venue or online
with community jackpots.
KPIs
Percentage of venues customers
that play with us online
5%
Grosvenor venues (0ppts)
9%
Mecca venues (0ppts)
0%
Enracha Venues (0ppts)
Percentage of digital NGR from
cross-channel customers
32%
Grosvenor venues (-2ppts)
20%
Mecca venues (-3ppts)
1%
Enracha Venues (+1ppts)
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33
Strategic
pillar 2
Drive digital growth
powered by our proprietary
technology and live play
credentials.
We have built strong positions in venues-
based gaming which we are seeking to
replicate across our digital channels. In
2022/23, our digital operations generated
30% of Group revenue. Across the UK as a
whole, digital channels represented around
65% of the gambling market (excluding the
National Lottery) pre-pandemic, presenting
a significant growth opportunity.
What we said
What we did
Migrate grosvenorcasinos.com
onto our RIDE platform.
We migrated Grosvenorcasinos.com to our RIDE proprietary platform in September
2022, completing our Group-wide migrations onto the Stride platform enabling us to
deliver a host of innovative customer-oriented improvements. Following the migration
we rebranded Grosvenorcasinos.com with a modern and vibrant look and feel which
is to be extended across our Sports and Poker offers.
Enhance Grosvenor’s Daily
Retention Game offering our
customers greater variety and
range of prizes.
We have launched a full suite of Daily Retention Games across all Rank brands,
offering a variety of mechanics and prizes including bespoke variants such as
Beat the Timer, Everyone’s a Winner, Winfall, Scratch and Win and Loose Woman.
Launch the streaming online of live
immersive events in our Mecca
venues to help drive cross-channel
acquisition.
We enhanced our Mecca TV proposition with celebrity presenters hosting
main event bingo games on Friday nights and streaming in venue events
such as Bonkers and Players Bingo.
Deliver the significant development
roadmap which follows the
migration of Grosvenor onto the
RIDE platform.
The Grosvenor migration to our RIDE proprietary platform unlocked cost synergies
relating to technology services, cloud hosting, marketing and player protection tools.
With the migrations completed, our in-house resource was able to switch focus on
delivering customer journey improvements such as greater personalisation, improved
customer journeys, launch of improved games and game variants (Live and Direct,
Loose Women Bingo), and delivering improvements to our safer gambling monitoring.
Launch a new Spanish sports
betting site YoSport.
YoSport was successfully launched in September 2022 and to provide sports betting
to the Spanish market.
Launch new apps for YoCasino
and YoSport in Spain.
Both android apps were launched in Q4 2022/23 and further work is underway
to enable promotion in Google Play.
Roll-out a cross-channel strategy
for Enracha.
A soft launch to selected customers will be launched towards the end of 2023/24.
Launch YoBingo in Portugal
to replicate the successful
YoBingo model.
Good progress is being made in the homologation of our YoBingo.pt site by SRIJ,
Portugal’s regulator and we hope to be now launching this new service in the
coming months.
Upgrade the proprietary
Yo technology platform.
The first phase of this development, a new bingo module, will be launched
in Q2 2023/24.
The Rank Group Plc
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Our strategy
Continued
KPIs
Digital NGR
£172.7m
UK (+10%)
£30.2m
International (+16%)
Digital customer numbers
1,153k
UK (+14%)
48k
International (+2%)
Focus for 2023/24:
Continue to build out our core RIDE
platform scalability and enhance
its resilience to support our
growth ambitions.
Enhance our sportsbook capabilities
through onsite content and bonusing
improvements so we become the
sportsbook of choice for our customers.
Scale marketing investment through
key channels to drive brand awareness
and customer consideration.
Further investment into our Safer
Gambling tools and measures.
Enhance our monitoring and player
protection capabilities whilst delivering
excellent customer experience.
Launch a daily live online bingo
experience at YoBingo.es.
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35
Strategic
pillar 3
Continuously evolve
our venues estate with
engaging propositions
that appeal to both existing
and new customers.
Our casino and bingo venues provide
entertainment for millions of customers
each year and generate the majority
of the Group’s revenue and profits.
By continuously evolving our venues
(in terms of product, environment and
service) and by creating new concepts, we
are constantly enhancing the experiences
that we offer our customers, whether they
be existing or new.
What we said
What we did
Launch of new rewards and
incentives programme for our
Grosvenor venues.
During the year we altered our marketing approach, by focusing on fewer larger
national campaigns, marketing activities to more local and personalised promotions
and rewards, ensuring they are more relevant for each casino’s customer base.
Continue the development and
refurbishment of the Grosvenor
estate with 12 venues listed for
refurbishment in 2022/23.
Three major refurbishments were completed in the year at our Merchant City casino
in Glasgow and at the Gloucester and Bayswater casinos in London, in addition to two
smaller refurbishments at our Southampton and Brighton casinos. We also upgraded
the ‘back of house’ team member areas in five of our Grosvenor casinos, with further
to be completed in 2023/24 and upgraded air conditioning across 15 of our casinos,
including delivering significant improvements in energy efficiency.
Launch of a new electronic roulette
jackpot game, Going for Gold,
across our Grosvenor estate.
Going for Gold was successfully rolled out across 900 terminals in the Grosvenor
estate and is proving to be very popular with our casino customers.
Focus on improving the slots
performance of our Mecca venues
through a better product mix and
presentation in venue.
Through the introduction of new machine suppliers, we have been able to broaden
the range of slot machines available to our Mecca customers. We have also optimised
the slot area layouts in a number of venues and commenced a programme of
refurbishments of the slots areas in a number of our Mecca venues.
Investigate opportunities to share
space in our Mecca venues through
complementary partnerships and
collaborations with third parties.
To date, we have been unable to secure a suitable party which complements
and enhances the experience for our Mecca customers. Further opportunities
are under review.
Continue the Enracha venues
investment programme in our
Andalucía and Sabadell venues.
We are currently at the planning approval stage to refurb our venues in Seville
and Sabadell. We hope to complete both projects in 2023/24.
Consider prospective opportunities
to continue growing in the Spanish
market through targeted
acquisitions.
We have reviewed a number of prospective acquisition targets in the year but
valuations are high and the Group’s priority has been to ensure we retain a strong
balance sheet position during this period of high costs of debt financing.
Deploy player tracking and new
jackpots in each Enracha venue
to improve customer experience.
Player tracking is live in seven venues. New jackpot displays are live in four venues.
Full deployment of our Enracha
venues loyalty card into all
permitted venues.
Live across the estate with the last permitted venue in the Enracha venues estate
deploying the loyalty card system in September 2023.
The Rank Group Plc
Annual Report 2023
36
Our strategy
Continued
Focus for 2023/24:
Continue to build on our strong Mecca
slots performance by refurbishing
an additional 20 slots areas in our
key venues.
Continuing with our external
redevelopment programme, with 16
Mecca venues to be upgraded by the
end of 2023/24.
Improving the visibility of our venues
online with more informative and
up to date venues related information.
Refurbish the external of 12 of our
Grosvenor venues in order to improve
kerb appeal and help drive consideration
from non-casino customers.
Complete major refurbishments at our
Leicester and Portsmouth casino and
begin a scheme at our flagship casino,
The Victoria in London.
Complete the detailed planning for the
implementation of the land-based bingo
and casino reforms contained within
the UK Government’s white paper.
Complete refurbishments in Enracha’s
Seville and Sabadell venues.
KPIs
Venues customer numbers
1,044k
Grosvenor venues (-1%)
637k
Mecca venues (0%)
270k
Enracha venues (+34%)
Venues strategic investment
£13.1m
Grosvenor venues (+11%)
£3.7m
Mecca venues (0%)
£0.6m
Enracha venues (+50%)
Venues Net Promoter Score
+57
Grosvenor venues (0)
+78
Mecca venues (+17)
+36
Enracha venues (-9)
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Strategic
pillar 4
Be passionate about the
development and well-
being of our colleagues and
the contribution we make
to our communities.
What we said
What we did
Launch refreshed three-year
ED&I strategy across the Group
focused on ensuring the Group
is recognised as an employer of
choice by attracting, developing
and retaining a truly diverse
pool of talent.
During the year, a simplified ED&I strategy was agreed. Further detail is available
in the sustainability section.
The Group also appointed a new Head of Learning, Engagement and Inclusion.
One of their key areas of focus is the development and implementation of the Group’s
ED&I strategy. Further progress is expected in 2023/24.
Expand the reach of the
Group’s ED&I colleague network
groups and launch the Group’s
first neurodiverse colleague
network group.
Numerous network group events were held during the year, maintaining the Group’s
focus on ED&I.
Further development of new network Group’s is planned for 2023/24.
Launch and embed the newly
developed Group-wide EVP
Work. Win. Grow.
During the year, key projects such as a full review of the Group’s people policies,
an overhaul and relaunch of the Group’s careers website and the implementation
of a new payroll system were delivered under the Work.Win.Grow. programme.
Continue the development of the
Group’s net zero plan and look to
set intermediate targets to lower
the Group’s carbon emissions and
use of other natural resources.
The Group has set an intermediate target of net zero for its global Scope 1, 2 and
selected Scope 3 emissions by 2035 supported by a robust action plan.
Rank aims to be net zero globally across all scopes by 2050.
We continue to build a high-performing
culture through the engagement and
development of colleagues who want to
put exciting and entertaining customers
at the heart of what they do. We strive for
a culture of ownership and transparency
that empowers our teams to achieve goals
they did not think possible and to be the
very best that they can be. We are also
acutely aware of the role our venues,
support offices and colleagues play in
the communities in which we operate and
together as a collective organisation we
strive to add value wherever possible.
The Rank Group Plc
Annual Report 2023
38
Our strategy
Continued
Focus for 2023/24:
Improve the delivery and content
of colleague development courses
and training across the Group.
Implementation of an improved
communication and engagement
strategy.
Ensure Group policies are modern and
global to better reflect the current and
future business needs.
Delivery of the further energy efficiency
programmes in line with the Group’s
net zero plan.
Roll out of a Group-wide engagement
programme centred on the Group’s
environmental ambitions.
KPIs
Employee Net Promoter Score
+14
(+12)
% females in senior management
35%
(+8ppts)
Emission intensity ratio
36.6
tCO
2
e per £m NGR
(-12%)
Total charitable funds raised
£0.3m
(0%)
The Rank Group Plc
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39
Strategic
pillar 5
Build sustainable
relationships with our
customers by providing
them with safe
environments in which
to play.
What we said
What we did
Continue to refine and improve
the holistic player protection
model in our Grosvenor venues.
Significant investment was made in the year in improving our player protection model,
with over 10,000 training modules delivered to Grosvenor colleagues.
Improve the tools available to
Grosvenor venues colleagues
to make decision-making more
efficient and effective.
A new risk app was launched that allows our colleagues easier access to information
for faster decision-making and customer interaction.
Review and improve our digital
customer onboarding journeys
to remove unnecessary friction
caused by ‘know your customer’
and player protection processes.
Significant further improvements have been delivered to improve customer
‘safer gambling’ journeys and improve customer response rates to requests
for affordability information.
Completion of role appropriate
enhanced safer gambling training
supported by GamCare to over 1,100
colleagues. The training is aimed
at developing the necessary skills
required to have more meaningful
safer gambling interactions with
our customers.
We have made further progress in the year, with 743 additional team members
completing the enhanced safer gambling training.
Continue to develop our markers of
harm model as part of a continuous
improvement and evaluation of
player protection risk models.
During the year, we developed automated marketing and bonusing suppression
technology delivered through our proprietary Hawkeye monitoring platform.
This new functionality allows us to suspend bonus offers and promotional marketing
where a customer is showing indication of potential harmful behaviour.
Work towards achieving GamCare
safer gambling accreditation
across our UK operations.
During the year, Rank was awarded Gamcare Level 2 accreditation for Mecca venues
and the UK digital business. The review of Grosvenor venues is ongoing.
Millions of customers regularly enjoy
the fun and excitement of gambling,
but we recognise that a small percentage
of customers can be at risk of problem
gambling and a smaller number of people
can suffer harm through excessive
gambling. We recognise the importance
of continuous innovation to refine our
approach to making gambling as safe
as possible thus ensuring we create and
maintain sustainable relationships with
all our customers.
The Rank Group Plc
Annual Report 2023
40
Our strategy
Continued
KPIs
Safer gambling eNPS score
+53
(+2ppts)
Customer feedback score
on safer gambling
82%
Grosvenor venues
83%
Mecca venues
73%
UK digital
Scores were not recorded prior to 2022/23.
Enracha venues and our Spanish digital
business will start to seek customer
feedback in 2023/24.
% UK digital customers using
safer gambling tools
43%
(+7ppts)
In our Grosvenor and Mecca venues,
safer gambling tools are available on
gaming machines, however we are unable
to track usage of these tools amongst our
customer base.
Focus for 2023/24:
Deliver changes outlined in the
Gambling Act review for the UK digital
business, specifically around
affordability, slots staking, game design
and marketing preferences.
Enrol in the GamProtect scheme,
introducing safer controls across
UK gambling operators.
Continue to progress Gamcare
accreditation for our Grosvenor venues.
Grosvenor Bayswater
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41
Act 2006. This was particularly relevant
in relation to its discussions and decision-
making on, (i) maintaining oversight of
the implementation of the Group’s strategy,
(ii) management of costs and liquidity,
and (iii) capital investments key to the
longer-term success of the Group,
each as described on pages 100 to 101.
The Board, with support of the Executive,
performed its duties by ensuring matters
reserved and discussed included:
review and consideration of the Group’s
strategy, particularly in view of the
uncertain trading conditions and
inflationary cost pressures. Please see
pages 14 to 21 for more information.
the focus and continued development to
embed ESG across the business, placing
ESG at the forefront of business led
decision-making. Please see pages 52
to 71, and 43 to 44 for more information.
assessing capital expenditure
opportunities presented by the business
against all stakeholder interest. Please
see pages 43 to 44 for more information.
review regularly the Group’s risk
management processes and controls
and ensured the key risk areas for the
business were considered, taking into
account the macroeconomic conditions.
Please see pages 80 to 87 and 109 to 116
for more information.
consideration of stakeholder interests
and engagements carried out through
the year, which included impact
of the wider economic conditions.
Please see pages 14 to 21 and 43 to 44
for more information.
kept informed of the regulatory
landscape impacting the Group,
particularly relevant in respect of
legislative changes announced by the
UK Government’s White Paper and as the
process moves to consultation. Please
see pages 28 to 29 for more information.
kept informed of colleague sentiment
and culture through our Designated
Non-Executive Director for workforce
engagement. See more on page 102.
Section 172 factors
S172 factor
Relevant disclosure
The likely consequences of
any decision in the long term.
Company purpose (see inside cover
and pages 96)
Our business model (pages 22 to 23)
Our strategy (pages 30 to 41)
Engagement with regulators and
legislators (page 48)
The interests of the Company’s
employees.
Colleagues (pages 55 to 56)
Inclusion and diversity (page 56)
Colleague engagement (page 46)
Non-financial reporting (page 89)
The need to foster the Company’s
relationships with suppliers,
customers and others.
Customer engagement (page 46)
Supplier engagement (page 49)
Engagement with regulators and
legislators (page 48)
Responsible payment practices (page 49)
Anti-bribery and corruption (page 52)
Modern slavery (page 49)
The impact of the Company’s
operations on the community
and the environment.
Community engagement (page 47)
Approach to ESG & Safer Gambling
(pages 52 to 71)
TCFD disclosures (page 61-70)
Rank Cares (pages 47 and 71)
The desirability of the Company
maintaining a reputation for high
standards of business conduct.
Brands (pages 8 to 9)
Culture and values (pages 38 to 39,
55 to 56, and 102 to 103)
Engagement with regulators and
legislators (page 48)
Whistleblowing (page 52)
Internal financial controls (page 112)
The need to act fairly between
members of the Company.
Shareholder engagement (page 49)
Annual General Meeting (page 93)
Rights attached to shares (page 150)
Voting rights (page 150)
Section 172 statement
In accordance with Section 172(1)
Companies Act 2006, the Company’s
Directors must act in a way that they
consider, in good faith, would be most likely
to promote the success of the Company for
the benefit of its members as a whole, and
in doing so have regard (amongst other
matters) to the range of factors set out in
section 172(1)(a) to (f) of the Companies Act,
including the interests of stakeholders.
Many of the Board’s principal decisions
were taken in direct response to the
continued uncertain trading conditions,
along with the turbulent impact of
inflationary pressures and the cost
of energy during the year. In taking
such decisions it carefully considered
stakeholders, the information it received
through colleague and customer
engagement, and how each such decision
would impact on the success of the Group,
with due regard to the other matters set out
in section 172(1)(a) to (f) of the Companies
The Rank Group Plc
Annual Report 2023
42
How we create long-term value
Principal decision:
Mecca estate management
Context
During the year, the Board and
management were focused on enhancing
the sustainability and profitability of the
Group following a slower than expected
start to the financial year and the impact
of inflationary cost pressures. One such
area of focus was the long-term shape and
sustainability of the Mecca venues estate.
The land-based bingo sector suffered
a severe downturn as a result of the
pandemic lockdowns and the industry
emerged with a smaller customer base and
consequently weaker prize boards, which
in turn impacts the ability to attract new
customers. Across the sector, there have
been too many bingo venues relative
to the customer demand and this was
impacting on the sustainability of the
Mecca venues business.
Decision-making process
Bingo venues are social amenities which
play a very important role within their
local communities and the decision to
close is not taken lightly.
Following the appointment of Andy Crump
as the Mecca Managing Director in May
2022, a full review of the Mecca venues
estate was undertaken to determine which
venues had a viable business model for the
long term. The review included a detailed
assessment of the growth levers available
in local markets to create long-term value
and ensure that the customer proposition
remained relevant into the future. Other
factors in the analysis included historical
profitability and expected future
profitability, remaining lease term, the
condition of the venue and associated
costs required to maintain and improve
the presentation of the venue to customers,
ability to retain existing staff and recruit
new team members to improve
performance, existing levels of customer
satisfaction and feedback from customers
on what they would like to see improved
in the venue.
In September 2022, Andy presented his
detailed plans to the Board and these were
subsequently revisited in March as part
of the strategy day. His plans included
proposals to close a number of venues
across the Mecca estate.
The Board challenged the Mecca
managing director and wider management
team to ensure that it had considered all
key stakeholders that would be impacted
by the decision to close the venues.
In particular, the role Bingo venues play
as social amenities in their local area was
of particular focus, along with the impact
on existing employees. The Board were
pleased to see that as a result of strong
collaboration across the business and
that there was a well-executed plan for
rationalisation, including the redeployment
of colleagues wherever possible, and
equally there was planned investment
in the remaining Mecca clubs to ensure
they had as bright a future as possible.
The Board recognised that the 15 venues
proposed for closure during the year had
been given every opportunity to recover
and return to profitability and that on
balance, closure was the only appropriate
course of action to ensure the long-term
viability of the business.
The Board, and through its delegated
authority to the Finance Committee,
reviewed and approved club closures
and investment expenditure for
operational clubs.
Key stakeholder considerations
The following key stakeholders were
considered and formed part of the
decision-making:
Our colleagues
– the Board and
management were sensitive to colleagues
as clubs closed, ensuring an appropriate
consultation process was followed.
Management aimed to retain and redeploy
existing colleagues wherever possible,
including in the Grosvenor venues estate
if possible.
Our customers
– visit numbers and
customer feedback was a key component in
the decision-making process. The business
has a targeted local plan to retain existing
customers and attract new visitors,
however, this was not sufficient to deliver
the required improvement in profitability.
A targeted marketing campaign was put
in place to transfer as many existing
customers as possible to nearby clubs and
the digital offering was also highlighted for
those customers that might alternatively
choose to play with Mecca online.
Our communities
– the Board was
mindful of the potential impact of the
closures on the local communities.
Regulators and legislators
management were very focused on
maintaining compliance and promoting
safer gambling within our venues.
Shareholders & Investors
– the Board
were focused on creating long-term
shareholder value and ensuring a
sustainable and profitable Mecca estate
is a key part of this.
Suppliers
– we worked collaboratively
with suppliers to ensure they understood
the impact of our estate rationalisation,
giving appropriate notice to ensure their
resources could be redeployed post the
closure of a venue.
Key ESG considerations
Colleagues
– maintained clear
communication and engagement during
the consultation and closure processes.
Responded to colleague feedback received,
particularly mindful of strategic changes
within clubs and which landed either
positively or negatively.
Customers
– engaged through surveys to
receive feedback and inform content and
messaging, including impact of closures.
Ongoing research which included
changing motivations and cost of living
crisis impact.
Environment
– working with landlords,
management of club exit strategy and
delivering against energy efficiency plans.
Suppliers
– negotiations with landlords
as part of club exits and where possible
re-negotiations on improved lease terms
to avoid closure.
Actions and outcomes
The Board and through its delegated
authority to the Finance Committee
approved:
each of the club closures, factoring
all stakeholder considerations.
key Group contracts in the year which
impact the Mecca estate, including
that of waste management and facilities
estate management. Contracts that
benefited Mecca also included food and
beverage and technology investment.
continued to keep oversight of the
Mecca health and safety audits.
broader investment in improving
the appeal of our Mecca venues.
Impact of these actions on the
long-term success of the Company
As a result of the actions taken in the year,
the Mecca business is better equipped
to focus its costs, people and investments
into its clubs across the estate and focus
on key investment decisions that will
benefit all its stakeholders. This will
improve the customer proposition, increase
the benefit within its wider community and
incentivise our colleagues, adding to the
long-term success of the Group.
The Rank Group Plc
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Overview
43
Principal decision:
Contract for Facilities
Management Services
Context
Since 2021, Rank has outsourced its
facilities management services for the UK
venues estate to an external third party.
This allows our venues management teams
to focus on exciting and entertaining their
customers and ensures all activities are
provided by a single professional provider.
After a thorough review of Rank’s facility
management requirements and the
performance of the incumbent supplier,
the management team proposed to
transition the facilities management
contract for the UK venues estate
to a new supplier.
A broad internal team were consulted as
part of the project to ensure the process
was well managed, delivered to plan and
all stakeholder views were considered.
Decision-making process
The decision to transition the facilities
management contract to a new supplier
was based on a broad range of factors:
Feedback from local management teams
identified that there were opportunities
for improvement in the way our venues
estate assets were managed.
Energy prices had seen significant
increases in a relatively short space
of time and management felt there was
more we could do to improve the energy
efficiency of our venues.
There was some feedback from
customers and colleagues that certain
venues were not being maintained to an
appropriate standard and that this was
impacting on the customer experience.
A number of factors were considered when
determining whether to remain with the
incumbent supplier or switch to an
alternative. They include:
Total cost of the services being
provided, including any transition costs
of moving to an alternative. Overall, the
aim was to secure best value for money,
including quality of service, rather than
lowest possible cost.
Capability of workflow management
systems to allow our venues
management teams to see the status
of all facilities management activities
in one place.
The asset management and energy
monitoring capability of the various
potential suppliers to ensure we manage
the company’s assets effectively over
the long term.
The requirement to ensure our venues
remain compliant with legislation and
regulation (e.g., health and safety)
at all times.
The relevant experience and track
record of the alternative suppliers
If we were to change suppliers, the need
to do so as part of an orderly transition
so the continuity of service and
customer proposition in our venues
was not affected.
When reviewing the proposal to move to an
alternative supplier, the Board challenged
the management team on a number of
factors including, but not limited to,
(i) the welfare of colleagues and customers,
(ii) the cost and quality of service that was
being provided, (iii) the environmental
opportunity that can be realised if our
venues estate was more energy efficient,
and (iv) the requirement for venues to
be compliant at all times.
Key stakeholder considerations
The following key stakeholders were
considered and formed part of the
decision making:
Customers
– colleague feedback was
critical to determining where we could
improve the provision of facilities
management services. Providing local
management teams access to systems that
enable them to review job status, authorise
access to venues and ensure work was
completed on time was a key consideration
in the decision-making process.
Our people
– the need to keep our customers
safe whilst in our venues and keeping
venues operational and pleasant locations
for customers to spend their leisure time.
Communities
– mindful of each venue’s
impact on the local environment.
Regulators and legislators
– ensuring
our venues estate remains compliant with
all legislation and regulations.
Shareholders & Investors
– execution
of strategic aims in the long-term by
improved condition of UK venues and
increase visibility of environmental impact
of our venues, with a view to reducing this
over time.
Suppliers
– ensure we work in sustainable
partnership with the new suppliers so that
venues get the best possible value for
money. Ensure there is an orderly transition
from the incumbent supplier and they have
sufficient notice to redeploy resources.
Key ESG considerations
Leveraging the asset management and
energy monitoring technology that can
support reduction of energy consumption
over time, without impacting on the
customer proposition.
Actions and outcomes
The Board approved the new facilities
management service provider and the
relationship formally commenced in the
second half of the financial year with the
following improvements:
40 venues have now rolled out 600
Prism energy monitoring devices
improved visibility of job status
and progress.
identification of long-term cost saving
opportunities as assets are better
maintained.
identification of energy efficiency
opportunities through the replacement
of aged appliances and equipment
developed colleague training on new
environmental technologies with roll out
in 2023/24.
40 venues now equipped to support
reporting on energy consumption with
the remaining venues to be rolled out
during 2023/24 and 2024/25.
Impact of these actions on the
long-term success of the Company
A fundamental step that enables the Group
to improve asset management and energy
efficiency across the UK venues estate.
The new contract supports the Group’s
pathway to net zero by 2050.
A fundamental step
that enables the Group
to improve asset
management and energy
efficiency across the UK
venues estate.”
The Rank Group Plc
Annual Report 2023
44
How we create long-term value
Continued
While the majority of engagement
with stakeholders takes place within the
business divisions and is led by divisional
management, the Board engages directly
with certain stakeholders. The Directors
are also kept regularly appraised of all
stakeholders’ views through divisional
reports to the Board, so that Directors are
able to have regard to such views in their
decision-making, as illustrated by
reference to various stakeholders’ interests
in our Section 172(1) statement on page 42
and the case studies on pages 43 and 44.
We also engaged with key stakeholders
in conducting the materiality assessment
that shaped and informed our ESG
strategy (For more information, see the
Sustainability Report 2023, www.rank.com
for more information).
Understanding and balancing the
respective needs and expectations of our
stakeholders over the past year has been
as important as ever and we remain
committed to doing so.
Stakeholder engagement
Our long-term success must take
account of what is important to our
key stakeholders. By our proactive
engagement, this will help us to
identify and focus on the issues that
matter most, and allow us to factor in
our stakeholders’ views into effective
decision-making.
Active stakeholder engagement
is a key part of how we effectively
manage risks and unlock
opportunities.
Strategic report
Governance report
Financial statements
Overview
45
The Rank Group Plc
Annual Report 2023
2022/2023 highlights
Sought local insights through intercept
interviews following our rebranded and
refurbished Grosvenor Merchant City
casino in Glasgow.
Simplified the delivery of customer
views and experiences to our Venues
teams, this ensured they were well
equipped with a holistic understanding
of our customer’s views to improve the
customer venue experience.
Participated in a leisure industry
study to measure the impact of the
‘cost of living’ pressures.
Conducted customer research to
determine motivations behind change
in customer behaviours.
Sought customer views through surveys
on our food and beverage offerings,
including price sensitivities.
Utilised our programmes to monitor
our cross-channel offers and journey
for venues to digital players.
2022/2023 highlights
Regular communication Group-wide by
way of our Get Connected programme,
which continued to evolve during
the year.
A review of communications and
engagement platform has also taken
place and new technology will be
implemented in 2023/24.
Social media forums for Grosvenor
and Mecca colleagues to express views
and share news.
Monthly Town Hall meetings with
Q&A sessions available to colleagues
in all jurisdictions to attend, and which
included a regular rotation of updates
from each of our businesses, of
regulatory news, along with people
& culture initiatives.
Employee Voice meetings attended
by elected representatives from the
business, the Chief Executive and
Chief People Officer.
Talking STARS and Leading STARS
forums held and attended by the
designated Non-Executive Director.
Conducted a full Employee Opinion
Survey in October 2022 and a ‘pulse
survey’ in May 2023 and implemented
action plans following a review of
results. Follow up sessions were held
to improve visibility of changes coming
out of the action plans.
Undertook a qualitative deep dive
amongst our digital customers to
determine Rank’s position amongst
our competitors.
Carried out a small quantative study
which sought to provide insights into
the range of our customer profile,
to better understand what they are
looking for in the Rank experience.
STARS values awards continued to
recognise individuals and/or teams for
demonstrating Rank’s values in their
work, nominated by their peers.
Continued to focus on our six ED&I
colleague network groups: Wellbeing;
Women; Racial Equality and Diversity;
LGBT+; Families; and general ED&I
(incorporating religious celebrations).
Introduced a range of activities and
initiatives to make sure that our
workplace is an enjoyable and
supportive place to work, such as
massages, yoga classes, providing
breakfasts and lunches and arranging
other social events.
Open and enhanced regular dialogue
with Trade Unions and local
representatives (London).
A programme of virtual and ‘in person’
colleague sessions held with the
Designated Non-Executive Director
for work force engagement (also the
Remuneration Committee Chair) who
kept the Board appraised of these
engagements. These reports provided
the Board with valuable insights
from colleagues.
Board Directors and Executives
conducted site visits to engage first-hand
with colleagues.
Ensuring our customers are at the heart
of our decision-making is crucial to our
strategy. Understanding their changing
needs, preferences and behaviours helps
us to ensure that our offering remains
safe, fair, current and appealing.
Key areas of consideration
Player protection
Customer experience
Relevance of offering
Health, safety and wellbeing
How we engage
We host, serve and engage with our
customers each and every day through
our engagement in venues and our digital
platforms. This includes discussing their
overall experience, safer gambling,
affordability and welfare. We also regularly
engage with our customers through
quantitative and qualitative research
to seek their views, opinions and insights
into how we can improve our products,
services and user journeys.
Our people are the heart and soul
of the business and a key enabler to its
success. We depend on their passion and
commitment to implement our strategy
and ensure our customers are served
in the best possible way.
Key areas of consideration
Opportunities for progression
Inclusion and diversity
Fair pay and reward
Opportunities to share ideas and make
a difference
Health, safety and wellbeing
How we engage
We seek an open dialogue culture and
host forums throughout the year to enable
the exchange of opinion between
colleagues and the sharing of views with
senior management and the Board. Other
engagement methods include, but are not
limited to, monthly Group and business
unit Town Halls, frequent updates and
corporate communications to share news
and developments, employee opinion
surveys, regular performance and
development reviews and venue visits by
Board members and senior management.
We also continue to offer a confidential
whistleblowing hotline to all colleagues.
Customers
Our colleagues
The Rank Group Plc
Annual Report 2023
46
How we create long-term value
Continued
We engage with the local community
through volunteering, charity work and
providing employment and work
experience opportunities.
We are particularly proud of our nine-year
partnership with Carers Trust.
2022/2023 highlights
Continued to support our communities
through a wide range of initiatives and
sponsorships, such as Blackpool’s Pride
event, preparing meals for the homeless
and held the KAV cup poker event to
raise funds for charity.
Supported the ‘Everyone Deserves
an Easter’ campaign by distribution
of hampers to local vulnerable and
isolated people.
Raised £283,018.91 during the 2022/23
financial year for Carers Trust, which
works to improve support, services and
recognition for anyone living with the
challenges of caring for a family member
or friend who is ill, frail, disabled or has
mental health or addiction problems.
Promoted Rank Cares Grants, a grant
programme for carers in the community.
The grants are offered under three
areas: (i) Carers Essentials Fund:
funding for vital equipment such as
washing machines, cookers, fridge
freezers or beds, (ii) Carers Take Time
Out Fund: funding to allow carers some
respite time, and (iii) Carers Skills Fund:
funding to enable carers to learn new
skills to further support their work
as carers.
Promoted local job vacancies, working
with local job centres and colleges
to ensure job seekers can find local
employment, and which has continued
to be a successful recruitment method.
Supported Carers Trust to raise
awareness of the charity, hosting
the Carers Trusts CEO on our Mecca
TV online channel and our social
media careers.
In March, we supported the Young
Carers Action Day which seeks to raise
awareness of young carers and young
adult carers.
Community links are as important to Rank
and its people as they are to our customers.
Our businesses are more likely to succeed
when they are part of healthy and supportive
communities and we are committed to
making a positive contribution to them.
Key areas of consideration
Charitable initiatives
Positive community impact
– Employment
– Reputation
How we engage
Our venues are community hubs in which
people spend leisure time and engage and
interact with other customers and with our
colleagues. The strength of our business
is in part due to the long-term trust and
relationships which exist between our
colleagues and customers, who very often
will have known each other for many
years. A key learning has also been how
integral the role of our venues and keeping
communities engaged has been particularly
during, and as a result of, the pandemic.
Communities
We engage with the
local community through
volunteering, charity
work and providing
employment and work
experience opportunities.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
47
and the Bingo Association. We strive
to establish strong working relationships
with the aim that our contributions are
valued in terms of delivering customer-
oriented laws and regulations.
From a compliance perspective, we
participate in regular meetings and
communications with the UK Gambling
Commission (‘Commission’), as well as
other regulatory bodies and authorities
by whom we are licensed. We have
ensured Rank remains a ‘strong voice’
as we navigate the consultation process
following the regulatory reforms.
2022/2023 highlights
Undertaken a programme of
engagement with MPs and media during
the year ahead of the anticipated UK
Government’s White Paper for gambling
reform and following its publication
in April.
Encouraged our local MPs to visit and
join our Mecca club events to celebrate
National Bingo Day in June.
Attended and hosted at the Conservative
party conference in Birmingham, and
the Labour conference in Liverpool.
Chair attended the Commission’s chairs
roundtables during the year.
Two of our Non-Executive Directors
(‘NEDs’) attended the Commission’s
NEDs roundtables held during the year,
along with NEDs from other industries,
new this year.
Chief Executive attended meetings held
at the BGC offices with the Commission’s
CEO and senior officials during the year,
with the Director of Public Affairs
deputising as needed.
Regular contact with officials in DCMS,
including the current and former
Gambling Ministers, as we sought to
articulate the case for legislative change
that supports Rank’s strategy.
Members of BGC, Bingo Association
and JDigital.
Responded to the Commission’s
proposed changes to the Annual
Assurance Statement.
Responded to the Commission’s
consultation on the proposed changes
to the Licence conditions and codes
of practices.
Regulators and legislators play a key role
in shaping the gambling landscape and an
ongoing open dialogue is essential to ensure
we better understand the expectations
underpinning regulation and that regulation
is founded in an understanding of the
customer. Regulators also monitor the
high standards by which we operate.
Key areas of consideration
Openness and transparency
Compliance with laws and regulations
Consumer fairness and player protection
Policy and the direction of future
gambling regulation
How we engage
Establishing and developing relationships
with elected parliamentarians, government
officials, industry peers and key
stakeholders (such as campaign groups
and media) was a key focus in the UK
during this year, particularly in light
of the gambling legislative reforms
and the publication of the White Paper.
Engagement was conducted both directly
and through industry bodies, such as
the Betting and Gaming Council (‘BGC’),
the Casino Chapter (within the BGC)
Regulators and legislators
We have ensured Rank
remains a ‘strong voice’ as
we navigate the consultation
process following the
regulatory reforms.
The Rank Group Plc
Annual Report 2023
48
How we create long-term value
Continued
2022/2023 highlights
23 meetings held with shareholders
during the year, in addition to quarterly
meetings held with the majority
shareholder.
Chief Executive, Chief Financial Officer
and Director of ESG & Investor Relations
took part in a scheduled programme of
major shareholder engagement to discuss
interim and final year preliminary results
and analysts following announcement
of final preliminary results.
Chief Executive and Chief Financial
Officer scheduled engagements with
major shareholders and analysts in
December 2022.
Chief Executive hosted a ‘fireside’ lunch
with our major investors and analysts
to discuss the implications of the White
Paper for Rank and the next phase into
the consultation process.
2022/2023 highlights
Continued to evolve our management
of contract life cycles, benefiting our
suppliers and internal efficiencies.
Implemented a refreshed supplier
relationship management framework
to support improved ways of working
whilst driving value creation for both
Rank and its partners.
Continued to work with our suppliers
following the transition to our
proprietary platform in June of last year.
Provided training to suppliers and
contractors as appropriate when visiting
our venues.
Continued to build strong working
relationships between Rank’s regular
suppliers and operators throughout
the year.
Considered supplier relationships
as we commenced a review to qualify
standards and expectations around
our supplier conduct.
Our Remuneration Committee chair,
on her appointment as the chair to
the committee in January wrote and
introduce herself to our major
shareholders and the proxy advisers.
This also provided an opportunity
for our major shareholders and proxy
advisors to raise any remuneration
matters, particularly in light of the
Remuneration Policy to be reviewed
in 2024.
Received votes from 92.55% of
shareholders for the 2022 Annual
General Meeting (‘AGM’).
Ensured our shareholders had an
opportunity to raise their questions
ahead of the 2022 AGM, and which were
responded to and published on our
corporate website www.rank.com.
Continued to work with our landlords
on all leasing matters through the year,
particularly as we sought to improve
terms and a mutual benefit to our
landlords through enhanced asset
investment value and in turn, providing
the business with greater certainty of
venue occupancy.
The Group’s 2022 Modern Slavery
Statement was reviewed and approved
by the Board. A copy of the statement
is available on the corporate website
www.rank.com.
We adopt an open and transparent
approach with our shareholders and
analysts to communicate our performance
and use their feedback to inform our
strategy and decision-making.
Key areas of consideration
Strategy, performance and outlook
Leadership capability
Executive remuneration
Corporate governance
Environmental, social and governance
(ESG) performance
How we engage
We adopt a proactive approach to investor
relations, conducting a comprehensive
programme of regular contact and
consultation throughout the year. Our
investor relations programme includes
regular updates, meetings, roadshows and
our Annual General Meeting. The other
key way in which we communicate with all
shareholders is via our corporate website,
www.rank.com.
We have relationships with circa 1,500
suppliers, ranging from small businesses
to large multinational companies. We aim
to operate to the highest professional
standards, treating our suppliers as key
business partners and operating in a fair
and reasonable manner, encouraging
supply chain transparency and promoting
fair working conditions.
Key areas of consideration
Robustness of our business
Long-term partnerships
Fair engagement and payment terms
Collaborative approach
How we engage
We have a dedicated procurement function
which engages with our suppliers with
the aim of optimising the way that we work
with them. We build relationships regionally
and locally to better understand the
markets from where we source products
and services. These relationships ensure
Rank maintains and creates a strong
relationship that is able to support Rank’s
long-term success.
Shareholders and investors
Suppliers
The Group’s Modern
Slavery Statement
can be found on
www.rank.com
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
49
Financial KPIs
KPI:
Financial KPIs
Strategic
pillar
Page
Digital NGR
2
35
Strategic investment
3
37
Our five strategic pillars:
1
Provide a seamless experience
2
Drive digital growth
3
Evolve our venues
4
Be passionate about our colleagues
5
Build sustainable relationships
Underlying
1
net gaming revenue (‘NGR’)
Underlying NGR is an indicator of the Group’s top-line growth. It is revenue retained
from the amounts staked after paying out customer winnings and deducting customer
incentives. Underlying NGR increased by 6% in the year with all business units in growth.
2023
£681.9m
£644.0m
£329.6m
2022
2021
Underlying
1
operating profit/(loss)
Underlying operating profit provides a picture of the underlying performance and is a key
indicator of the Group’s success in delivering top-line growth while controlling costs.
Underlying operating profit decreased to an operating profit of £19.1m.
2023
£19.1m
£38.5m
£(85.4)m
2022
2021
Net debt
Net debt is calculated as total borrowings less cash and short-term deposits. Net debt
increased in the year due to the £172.9m.
2023
£172.9m
£164.8m
£257.6m
2022
2021
Underlying
1
EBITDA
Underlying EBITDA is earnings before interest, tax, depreciation, amortisation
and separately disclosed items. It is calculated by taking underlying operating profit
before separately disclosed items and adding back depreciation and amortisation.
Underlying EBITDA for the year decreased to £77.1m.
2023
£77.1m
£105.9m
£(15.1)m
2022
2021
The Rank Group Plc
Annual Report 2023
50
Our key performance indicators
Earnings per share (‘EPS’)
EPS is a key indicator of the Group’s growth after allowing for all costs including
separately disclosed items. EPS decreased to a loss of 20.4p.
2023
(20.4)p
13.9p
(16.7)p
2022
2021
Underlying
1,2
EPS
Underlying EPS is a key indicator of the Group’s growth before allowing
for separately disclosed items. Underlying EPS decreased to 1.2p.
2023
1.3p
4.0p
(20.5)p
2022
2021
Dividend per share
Dividend per share is the sum of declared dividends issued by the Company for every
ordinary share outstanding.
Taking account of the continued challenging trading environment and the strong
pipeline of investment opportunities to drive revenue and profit growth, the Board has
not proposed a full year dividend but expects to recommence dividend payments as soon
as circumstances permit.
2023
0p
0p
0p
2022
2021
1.
Underlying measures exclude the impact of amortisation of acquired intangibles; profit or loss on disposal
of businesses; acquisition and disposal costs including changes to deferred or contingent consideration;
impairment charges; reversal of impairment charges; restructuring costs as part of an announced
programme and discontinued operations, should they occur in the period. Collectively these items
are referred to a separately disclosed items.
2. Before discontinued operations.
Stakeholder KPIs
KPI:
Stakeholder KPIs
Strategic
pillar
Page
Percentage of venues
customers that play
with us online
1
33
Percentage of digital
NGR from cross-
channel customers
1
33
Customer numbers
(digital)
2
35
Customer numbers
(venues)
3
37
Net promoter score
3
37
Employee net
promoter score
4
39
Females in senior
positions
4
39
Contributions
to good causes
4
39
Greenhouse gas
emissions intensity
4
39
Our five strategic pillars:
1
Provide a seamless experience
2
Drive digital growth
3
Evolve our venues
4
Be passionate about our colleagues
5
Build sustainable relationships
The Rank Group Plc
Annual Report 2023
Strategic report
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Financial statements
Overview
51
We have four key focus areas – Customers,
Colleagues, Environment, and Communities
– which are underpinned by robust ESG
governance practices and policies.
For in-depth ESG disclosure, see our full
Sustainability Report (available on our
website, www.rank.com). Our reporting
is aligned with international reporting
frameworks, the Global Reporting
Initiative (‘GRI’) and the Sustainability
Accounting Standards Board (‘SASB’).
We have included in both the Annual and
Sustainability Reports, our full disclosure
in line with the recommendations of the
Task Force on Climate-related Financial
Disclosures (‘TCFD’).
ESG governance
Governance framework
To support effective ESG management,
we have a robust governance framework
in place. Overall responsibility for setting
the Group’s ESG strategy sits with our
Board of Directors, supported by the
oversight and expertise of the ESG & Safer
Gambling Committee. Progress reports
are provided to the Board by the Chair
of the Committee, whilst the Group’s Risk
Committee keeps the Board appraised of
any new or emerging ESG-related risks.
This year, we have further strengthened
our governance structure at management
level. In order to drive our ESG agenda
and operationalise our strategy across the
Group, we set up an ESG Working Group
(‘ESG-WG’) with representatives from each
area of the business, which reports into
the ESG Steering Group (‘ESG-SG’) at
Executive Committee level. To provide
purposeful direction on decarbonisation,
our Net Zero Working Group, supported by
external consultants with environmental
management expertise, is developing a
strategy to reach net zero emissions in line
with our stated targets.
We established four key areas of focus
to provide structure and clarity in
our reporting: Customers, Colleagues,
Environment and Communities.
This structure is underpinned by
our understanding of the material ESG
risks and opportunities to the business,
informed by a study conducted with a
cross-section of our stakeholders and
our Group corporate objectives.
This year we have introduced Key
Performance Indicators in each of the four
areas, to support performance reporting.
We believe that the long-term success
of our business is dependent upon how
we manage non-financial matters, and a
figure will therefore be linked to executive
remuneration, sharpening our focus on
ESG-related performance.
Business ethics
Every employee at Rank is expected
to comply with the highest standards
of business ethics. Our guidelines for
professional behaviour are enshrined
in our Group policies, including but not
limited to our Code of Conduct, Anti-Money
Laundering (‘AML’), Anti-Corruption and
Bribery, Data Protection, and Health and
Safety policies. All employees must be
made aware of these standards and
complete mandatory refresher training
every year. Training is conducted through
our online platforms (Springboard, in the
UK, and Campus, in Spain) and employee
completion rate is monitored. Our
whistleblowing programme, Speaking Up,
enables employees to raise possible
improprieties in confidence.
Supply chain management
Operating in the highly regulated industry
of betting and gaming, we must ensure
that the third parties we work with are
compliant with industry regulation and
operate according to the same high
standards of ethics that we set as a Group.
Manufacturers of gambling equipment
and software in the UK are required to
have all their equipment and software
tested and certified by independent test
houses approved by the Gambling
Commission. We must only source from
those Gambling Commission-approved
suppliers for our UK-based venues and
online sites. If a company is not certified
we will not work with them. Though the
legislation around manufacturers of
gambling equipment and software is
different in Spain, we have the set the
same high standards for the third parties
we engage outside the UK.
The Group’s
management of
and performance
on Environmental,
Social and
Governance (‘ESG’)
related matters.
The Rank Group Plc
Annual Report 2023
52
Our approach to ESG
Customers
Providing an entertaining and exciting
experience for all our customers is a
central focus of our business. To achieve
this, we want to offer our customers fun
and entertainment, whilst ensuring that
they play within their means. Safer
gambling considerations are therefore at
the forefront of our consumer engagement
and embedded into everything we do. We
continue to develop our approach, utilising
new technology and deepening employee
awareness, to increase the sophistication
of our methods of detecting at-risk play.
Key Performance Indicators:
+
43
Customer Net Promoter Score (NPS)*
Grosvenor:
+
82
%
Mecca:
+
83
%
UK Digital:
+
73
%
Customer feedback scores
on safer gambling
+
53
Employee NPS on safer gambling
+
43
%
Percentage of UK Digital customers
using safer gambling tools
*
Customer NPS is calculated by averaging the
scores from each of the brands. For Grosvenor,
Mecca, Enracha, and UK Digital, each individual
score was the average for 12 months to 30 June
2023, whilst for International Digital this was the
score at 30 June 2023 as the customer survey was
only conducted once during FY 2023 for this part
of the business.
Safer Gambling
Safer gambling messaging
The focus on keeping our customers
safe underlines everything we do at Rank.
Safer gambling messaging is incorporated
into our operations and communications
across the Group, internally and externally
and across all the brands. The objective
of consistent safer gambling messaging
is to maintain a strong awareness amongst
customers, ensure that relevant support
is signposted and easily accessible, and
keep safer gambling central in the minds
of our employees.
In the UK, our standalone, dedicated
safer gambling website, Keep It Fun
(keepitfun.rank.com), provides a hub for
advice and information on safer gambling
tools available for customers gaming online
or in our venues, including ‘How to’
materials. The Keep It Fun messaging
appears on all our communications,
as standard.
We follow industry best practice on
safer gambling messaging. This year we
conducted a full audit of our messaging
against the GamCare Code of Conduct,
which has updated the requirements for
the visibility of safer gambling messaging
in UK land-based venues. We now have
’360’ messaging on safer gambling across
our locations.
In our Spanish venues, safer gambling
messaging can be found on all slot machines
and on posters in the venues. These signs
provide information on where players can
seek help, and there are resources and
links to gambling charities on the safer
gambling page of the Enracha website. For
the Rank Spanish digital business, all sites
have a links to a safer gambling resources
and support organisations.
Safer gambling tools for customers
To minimise the risk of gambling-related
harm we provide customers with the
right tools to help them remain in control
of their play. We continue to review our
existing measures, introduce new tools
or updates based on player behaviour,
and ensure that we are compliant with
industry requirements.
Customers can set deposit, loss or time
limits on machines in venues and on
games online to manage the amount they
spend or monitor the time spent playing.
All our channels offer the option to
self-exclude, which is an enforced break
from gambling. To support a customer
that has self-excluded, their status will
be updated automatically on our marketing
system which will suppress all
communications to that customer.
Detecting at risk customers
Even with the actions we take to inform
our customers about safer gambling and
the tools we provide to facilitate responsible
gaming, a very small proportion of
customers will exhibit problem gambling
behaviours. As such, it is critical that we
take every appropriate step to quickly
identify these individuals and provide
them with the support they require.
For the digital space we employ
technological solutions for detecting
at-risk customers including use of data
models. We are developing a Central
Engagement Platform (‘CEP’), with the
objective to create a single source of truth
for data in the business. Currently, the
CEP draws on 35 data sets from Mecca,
Grosvenor, and the digital brands in the
UK, and we are beginning to utilise
this information to enable data driven
decision-making across the Group.
As safer gambling is such a central focus
for Rank, we have already developed
models to improve efficiency in detecting
at-risk customers, including monitoring
play in our Grosvenor venues. Now, when
an individual exceeds a pre-determined
spend threshold, an alert is sent to the
management system of that casino,
triggering an interaction by a member
of the team with that customer regarding
their level of spend.
In our gambling venues our employees are
trained to monitor players and recognise
signs of harmful playing behaviour. Every
employee must complete mandatory safer
gambling instruction on an annual basis,
with progress being monitored through
our online platform. Additional training
is provided as required or according to a
particular role’s needs. Extensive training
was provided to circa 1,200 employees
across Mecca, Grosvenor and UK digital
business this year to embed and enhance
ownership of and accountability for
promoting safe gambling behaviour
amongst our customer-facing teams.
The response from participating
colleagues has been excellent, with
feedback reflecting a greater appreciation
for the importance of safer gambling and
a much greater understanding of how
to approach customers.
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Safeguarding
Preventing underage play
A constant consideration in our
marketing is ensuring that none of
our communications or advertising is
presented in a way that would appeal to
children or young people. We employ a
number of different methods in our venues
to prevent underage individuals gaining
admission, including IDScan technology,
CCTV and compulsory registration. In our
UK digital business, we use third-party
credit reference databases to check and
validate customer registration details; this
check is aimed at preventing under-18s
from qualifying for access to our sites.
In our Spanish digital business, the age
verification process is conducted in
conjunction with the regulator.
Protecting vulnerable customers
Our Markers of Harm model assists in
safeguarding the interests of vulnerable
customers by using demographic,
transactional and behavioural data, as
well as known markers of harm to assess
customers. Any individual that scores in
the high-risk category will not receive any
marketing communications from any of
our brands.
At Grosvenor we have taken a number of
significant steps in relation to vulnerability.
We have updated the safer gambling
policy to make it clearer. This includes
our approach to identifying potentially
vulnerable individuals and we have
provided complementary training for our
employees on how to manage a situation
like this, should it arise.
We recognise changes in customers’
circumstances when conducting interactions,
particularly life events, changes to financial
situation and any medical issues our
customers bring to our attention. Potential
or known vulnerabilities are recorded on
the customer’s account and taken into
consideration when assessing their play.
In Spain, we received specific guidance
from a safer gambling specialist on
dealing with vulnerable customers. There
is a particular focus on the approach to
customers in crisis, including those with
drug addiction issues or at risk of suicide.
Customer privacy and
data security
To ensure that our customers have
complete confidence in their playing
experience, it is critical that we protect
their privacy and keep their personal data
secure. As such, we maintain clear
principles of accountability for data
security. The Board of Directors has
ultimate responsibility for data security,
with clear reporting lines and delegated
responsibility through the Chief Executive
to the Chief Information Officer, Chief
Data Officer and Director of IT Security.
Our Spanish business aligns to the same
framework; an external local data
protection officer (DPO) puts in place
all data security protocols and monthly
reports are provided to the Group DPO.
Our data protection policies provide
direction on all data handling matters
including user rights, data retention,
data sharing and security. This year we
introduced a new process for reporting
of data breaches. The objectives were
to improve ease of reporting and to
encourage people to report near misses.
Reporting near miss data breach incidents
should reduce the number of actual
incidents, as people are more aware of the
risks and improvements to processes can
be identified before a breach occurs.
The protection measures we employ
are dependent upon the level and type
of security required. These include, but
are not limited to, password management
(complexity and frequency of change),
multi-factor authentication, firewalls,
encryption, role-based access controls,
end point protection, intrusion detection/
prevention, and employee education, and
are all aligned with industry best practice.
A managed service Security Operations
Centre is in place, monitoring data
interactions by users and devices across the
Rank estate. This then reports any activity
of concern into our Information Security
Team, ready for further investigation.
Product safety and quality
In accordance with regulations in the UK,
Rank must ensure that the equipment it
uses meets the conditions of its operating
licences, both venue-based and digital.
All the gambling equipment and software
we obtain comes via companies licensed
by the Gambling Commission. In Spain,
our Compliance Manager conducts audits
of the venues every three months to
ensure that the licences on slot machines
are valid. All gambling products installed
in our venues are certified and in
accordance with regional regulation.
Monitoring the safety performance of our
products is critical to delivering a seamless
player experience for our customers,
as well as ensuring that our games are
operating in accordance with regulatory
requirements. Across all our venue and
online brands we track performance of
the equipment so that we are alerted to any
potential issues as quickly as possible and
can take active steps to maintain target
performance levels.
Ethical marketing
Promoting our brands to consumers
requires a careful balance of effective
advertising and ensuring that we are only
doing so responsibly. In both the UK and
Spain there are clear regulations governing
the advertising of gambling products that
ensure consumer targeted communications
reach the intended audience and do not
promote it as a resolution for financial
difficulties or loneliness issues. Any new or
materially different materials are reviewed
by our Compliance Team before release to
assess the tone and intent and that they
are not contravening any regulations.
Our Markers of Harm
model assists in
safeguarding the interests
of vulnerable customers
by using demographic,
transactional and
behavioural data.”
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Our approach to ESG
Continued
Safer gambling is a critical consideration
in our advertising and we are committed
to providing consistent and effective safer
gambling messaging when we market
our products. In the UK, in compliance
with Betting and Gaming Council (‘BGC’)
commitments, and in addition to the safer
gambling messaging which must be
included in all advertisements, 20%
of our ‘above the line’ media expenditure
in the UK is reserved for safer gambling
messaging on campaigns. The Advertising
Standards Agency (‘ASA’) guidelines
were updated in October 2022, which
has sharpened focus on the imagery used
externally to make sure that it does not
appeal to children. As a member of the
BGC, Rank also follows the industry body’s
Code for Responsible Advertising.
For the venues business in Spain, there
is no obligation to display the ‘responsible
gambling’ message in our operating
locations of Catalonia, Madrid and
Andalusia, however, we always add the
message to our advertisements. For the
digital business in Spain, whilst we always
display the ‘responsible gambling’ message
when required, the obligation to do so is
dependent on the following: content and
type of communication, communication
channel, the targeted users/those
potentially impacted, and which company
is responsible for the communication.
Health and safety
As an operator of physical venues across
the UK and Spain, it is important we take all
necessary measures to ensure the physical
health and safety (‘H&S’) of our customers
and colleagues. We are committed to
achieving the highest standards in H&S
across the Group and continue to improve
and update our processes in line with the
local government guidance and approved
codes of practice. To improve efficiency
and oversight, we have introduced a
new safety management system for the
UK venues which amalgamates all our
previously disparate platforms into one
online portal. This has streamlined and
improved the data collection and
management process, creating a singular
dashboard with all relevant information.
Customer service
Interactions with our customers are
a key enabler to improving our service
and turning player engagement into a
competitive advantage. It is important
that customers have clear channels of
communication for them to feed back to
the business and that they are provided
with any support they require in a timely
and friendly manner. The customer service
team can be contacted via live chat, phone
or email. The findings from the feedback
gathered are shared with the relevant
teams internally in order to drive
continuous improvement.
Colleagues
Delivering a high quality of service for
our customers depends on our ability to
provide a positive working environment
for our colleagues. As such, driving
engagement, providing development
opportunities, and ensuring all employees
are treated fairly and given the support
they require, are all key commitments
for our business.
Key Performance Indicators:
+
14
Employee Net Promoter Score (‘eNPS’)
35
%
Percentage of women in senior roles
Training and development
Leadership capability
Sustainable growth is reliant upon the
direction of leadership. As such, it is critical
that we have effective leaders in place
equipped with the appropriate skills and
understanding to drive the business
forward. The skills of the Board of Directors
are reviewed annually to maintain the
necessary knowledge and experience
that is appropriate for the business.
Board members receive regular corporate
governance and industry updates and
bespoke coaching is offered to senior
management to enable further growth in
expertise. To support the development of
future leaders, in the UK digital business
this year, we have launched an Internal
Mentoring Programme specifically to
support those individuals identified
as high potential.
Development opportunities
Equipping people with the right tools
to fulfil the duties of their roles and the
mandatory training to operate according
to best practice is a focus for every
company. We have incorporated training
opportunities into our recruitment
strategy, including offering our six-week
intensive training programme, Gaming
Academies, for individuals that want to
learn dealing casino games. We recruit
people specifically for these courses,
providing skilled employment and free
training. The in-depth safer gambling
training provided in partnership with
GamCare this year has also resulted
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55
We are committed to
achieving the highest
standards in H&S across
the Group and continue
to improve and update
our processes in line with
the local government
guidance and approved
codes of practice.”
in positive outcomes for our employees,
with many reporting an improved ability to
carry out their roles and support customers.
To improve engagement, to motivate
people to excel, and to be seen as a great
place to work, offering career development
opportunities is crucial. Our e-learning
platform offers over 700 courses in
professional and personal skills
development and is available to all
employees. Apprenticeships are used
as a tool to upskill individuals within
and prepare them for more senior roles.
We have a formal process through which
colleagues can apply for support to
undertake external training such as
mini-MBAs and project management
courses. By providing these opportunities
we are proud to have continued seeing
colleagues progress through the business.
Equality, diversity and inclusion
We are committed to creating an equal,
diverse and inclusive working environment
where everyone’s needs are supported.
We have four stated aims against which
we have delivered a number of initiatives
in the past year.
1)
Deliver an inclusive and diverse
environment that contributes to us being
internally and externally recognised as
an admired employer.
In May, we introduced the Career
Accelerator Programme (‘CAP’), available
to all female colleagues currently in
or seeking to enter management roles.
The importance of ED&I must be
understood by every level of the business.
This year, we delivered 7,200 hours of
ED&I learning through a mixture of
events, webinars, online learning and
forums. Whilst we continue to educate
our colleagues, we also regularly review
our leaders and managers to ensure that
they are acting and leading inclusively.
2)
Create a colleague experience that
both attracts and retains talent regardless
of our location.
To ensure that the right support
structures are in place for all our
employees, we have begun an extensive
review of our family support policies, with
the aim to be equitable across different
locations, improve accessibility, and
ensure the values reflect our new EVP.
3)
Ensure we continue to educate, grow,
and develop our colleagues and that any
perceived/actual barriers to career
progression are removed.
To ensure there are no barriers
to progression for individuals from
under-represented groups, several
initiatives are in place to support
employees’ development. We create
personal development plans (‘PDP’),
which we review on a quarterly basis.
To support the development outlined
in the PDPs, we offer mentoring and
enable individuals to undertake
external courses.
4)
Make equity integral to how we
do business.
We have six ED&I colleague network
groups – Wellbeing; Women; Racial
Equality and Diversity; LGBT+; Families;
and general ED&I (incorporating religious
celebrations) – and host a calendar of
events to celebrate and align with national
and international events. This year, our
EOS results showed improved internal
perceptions on Rank’s ED&I performance,
with the score increasing from 8.1 to 8.3.
This was reinforced externally, where
we ranked in the top 25% of Gaming/
Gambling companies for ED&I through
the All Index Benchmarking survey.
Engagement, reward and wellbeing
Working in a dynamic industry such as
ours is truly exciting, and we want to make
sure that is reflected in every employee’s
experience. Engaging with our colleagues
on an ongoing basis helps us to monitor
employee satisfaction and provide a key
channel for feedback. Our Employee
Opinion Survey (‘EOS’) is a valuable tool
for assessing employee sentiment and
is a Key Performance Indicator for the
business. Our Executive Team are not
a remote body, but continually interact
with colleagues, listen to feedback,
and respond to concerns. Directors and
senior management lead our Town Halls,
in which all colleagues can participate.
In order to deliver the best possible
experience for our existing colleagues,
as well as continue to bring talented
individuals into the business, we have
been developing Work. Win. Grow., our
new Employee Value Proposition (‘EVP’).
The new EVP is underpinned by our
existing values but is focused on building
a comprehensive global understanding
of our business. Crucial to this has been
reviewing the policies we have in place
and compensation we offer, with the
objective to ensure the benefits offering
is equitable across our workforce.
By undertaking this project, we are
developing the culture of Rank to meet
employee expectations, improving talent
attraction, engagement, and retention.
Environment
Key Performance Indicators:
36.6
Carbon intensity ratio
Net zero pathway
Rank fully supports the international
decarbonisation goal, as set out in the Paris
Agreement. In order to meet the 1.5°C global
warming target, global carbon emissions
should reach net zero around mid-century.
Assessment and targeting
Rank’s long-term goal is to achieve
climate neutrality for its entire value
chain (Scopes 1,2 & 3) by 2050, or earlier
if possible. Meanwhile, an interim target
has been set to remove all greenhouse
gas (‘GHG’) emissions from an initial
boundary by 2035. This boundary extends
to all operations and includes Scope 1 and
2 and selected categories of Scope 3.
Technology tools are
being rolled out to
capture facility energy
usage data at source.”
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Our approach to ESG
Continued
FY June 2022
Baseline Carbon
Assessment
FY June 2023
Carbon
Reduction Plan
2023-35
Interim Target
2035-50
Longer-Term Goal:
Rank initial boundary covers
all operations for Scope 1 and 2
with selected Scope 3 categories.
Preparing a baseline and reduction
plan for Scope 3 emissions takes
between 6 and 12 months.
£57m investment and
£135m savings in the UK over
the last 12 years
– Board approved approach
to net zero plan development.
– Engage suppliers for carbon
reporting tool.
– Engage supplier for Scope 3
investigation.
– Mobilise culture and colleague
engagement.
– Apply net zero criteria in initiative
approvals.
– Complete PRISM energy capture
phase one roll-out.
Interim net zero
Rank’s interim target is to remove
all GHG emissions from an initial
boundary by 2035.
Climate Neutrality including
SBTi alignment
The SBTi’s Corporate net zero
Standard is the world’s leading
framework for target setting and
includes the criteria needed to set
science-based Net Zero targets
consistent with limiting global
temperature rise to 1.5°C.
It requires emission reductions
through direct action within
companies own boundaries or their
value chains. Offsets are only
considered to be an option to finance
additional emission reductions
beyond their science-based target.
Net zero pathway
Net zero business planning
Independent
oversight
Strategy
Implementation
Board
ESG Steering Group
ESG Working Group
ESG & Safer Gambling Committee
Net zero Working Group
Scope 1
2%
Scope 2
49%
Scope 3
49%
External actions
35%
Internal initiatives
30%
Consequential actions
35%
Value chain
Scope 1
Covers direct emissions from sources
owned or controlled by the company.
This includes emissions from
company-owned or operated facilities
and vehicles.
Scope 2
Covers emissions from the
generation of electricity purchased
by the company.
Actions
– Implement trial carbon reporting tool.
– Present updated net zero plan.
– Review progress and approach.
Emissions recognition
Scope 3
Despite being less directly related
to a company’s main activity, these
indirect emissions can make up a
significant portion of a company’s
impact on the climate.
There are two categories:
– Upstream emissions from activities
involved in the creation of a company’s
services or goods. This includes
emissions from employee travel and
commuting to work, and emissions
in the supply chain from the
production of purchased goods and
services the company uses or sells.
– Downstream emissions occur
from the distribution or use of
a company’s goods including
the disposal of products.
Energy reporting methods
Technology tools are being rolled out
to capture facility energy usage data
at source with additional systems
under review for:
– Capture of non-facility data,
e.g. vehicles, waste.
– Translation from usage into
a common carbon metric.
Internal and external actions
– Building rationalisation.
– Grid abatement.
– Offsets.
– PPA supply.
Implementation actions
Energy champions
Identify suitably motivated and
willing colleagues to advocate
climate-positive sentiment and
actions in their workplaces.
Communications
Establish a comms plan to provide
regular and relevant messaging to
internal and external communities
to inform, stimulate and motivate
positive behaviours.
Incentives & recognition
Fund and implement suitably oriented
schemes to recognise and reward
positive contributions and excellent
behaviours.
Sub-committee led by Non-Executive Director, Katie McAlister
Functional leadership team made up of relevant skills sets within
the organisation
Transformation | Procurement | HR | Information technology
| Sales & marketing | Compliance | Governance
Carbon reporting
To ensure a robust single source of truth
for decision-making, investment and
review of progress over time.
– Baseline carbon performance assessment
– Monitoring: Electricity, gas, fuel
– Reporting
Transformation
Methods to ensure that opportunities are
captured, assessed and, where appropriate,
executed with quality and pace.
– PMO: Business case, ownership, processes,
risk & issue
– Carbon reduction initiatives
– Project dashboard
People
Build an inclusive and progressive
culture to influence behaviours,
encourage participation and share plans
and achievements.
– Soft goals
– Team engagement communications
– Culture
Cross-functional group of internal and external personnel,
coordinated by Rank’s ESG Strategic Programme Lead
Senior executive team including CEO and members of the Executive Committee
Executive Committee
Business
Leadership and direction, aligning policies with business strategy, and ensuring governance is in place throughout
Business strategy | Policies, planning and governance | Performance
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Today
Portfolio Changes
Summer Ready Initiatives
Installed Equipment
(Electronic Gaming Machines)
Reporting/ smart metering
Lighting
PPA
Cultural Engagement
BMS/ Controls
Self Generation (PV)
Heating/ Cooling Systems
Hot Water
Refrigeration/ Kitchen
Grid
abatement
Carbon Offsets
100
-8.00
-0.43
-0.64
-1.52
-4.23
-7.77
-2.57
-5.56
-0.97
-11.74
-3.30
-0.67
-19.55
-33.06
Work completed to date includes the
preparation of an initial carbon baseline
for 2021/22 that calculated our existing
GHG emissions. The company has been
working with specialist third parties to
understand emissions, the options to
reduce, and the effects of initiatives as
they progress: Consultus – for guidance on
carbon reporting and reduction initiatives
Cloudfm – for detailed monitoring and
reporting of actual energy usage.
We have utilised the SECR (Streamlined
Energy and Carbon Reporting) report,
prepared by Consultus and delivered
in July 2022, as the basis for recognising
the baseline carbon emissions position of
our business. The total baseline position
calculated for 2021/22 is 26.8 kT of
CO
2
emitted.
Initial boundary
All operations, including those in Spain,
are encompassed in the scope of the
interim net zero 2035 target for Scope 1
and 2 emissions, plus selected voluntary
Scope 3 emissions.
The vast majority of these emissions come
from electricity and gas, used to operate
facilities, and assigned across Scopes 1
and 2. Consultus projections expect this to
grow by circa 4% in 2023. Further work will
be conducted in Q3/4 of 2023 to embrace the
wider extent of Scope 3 emissions – which
we expect to be significant – including the
preparation of a baseline assessment of
Scope 3 emissions.
Current and proposed pathways
Several initiatives and actions have been
identified to reduce the Group’s carbon
footprint. Some benefits will be felt as part
of pre-existing investment plans, such
as background improvements in carbon
efficiency through energy contracts, or
the considerations of continuing to operate
in certain venues. Others will come as a
result of internal initiatives planned and
implemented by the business.
Energy reporting
We are utilising technology tools to
capture facility energy usage data at
source. The Mindsett PRISM is an energy
management system which provides
planned and reactive facilities management
from Cloudfm (our energy consultants).
It will be implemented over the next three
years across Rank UK.
At the end of 2022/23, we began the
installation of smart-sensing devices at
our top 40 highest energy consuming sites
in the UK. The devices now capture data
from every asset that is plugged in at these
venues, from each individual slot machine
through to the heating, ventilation, and air
conditioning (‘HVAC’).
The data we are collecting is combined
with the metered gas data; this helps
us understand the full picture of energy
usage at each venue. This information
can be accessed through an energy usage
dashboard. The platform enables the
business to interrogate energy usage
across different parameters, such as which
equipment is most energy-intensive and
whether devices are not being switched
off overnight. By gaining a detailed
understanding of energy usage in our
venues, we can identify where behavioural
change can be encouraged to reduce
energy consumption. We can then apply
these learnings across the entire Group.
A key function of this technology is
in enabling predictive maintenance.
By continually monitoring the operation
of equipment, the platform can distinguish
between assets, even if they are the same
make and model. It will also be able to
create a profile on each asset, whether
that be a fridge or a PC.
Owing to the granularity of the
performance data captured per asset,
the system can predict potential faults.
This will allow the business to pivot from
reactive maintenance to preventative,
which in turn will mean more efficient
energy usage and greater uptime of
operational and revenue-producing assets.
Additional systems under review include
the capture of non-facility data, e.g. vehicles
and waste; translation from usage into
a common carbon metric; presentation
of a carbon dashboard.
Net zero waterfall
(%)
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Annual Report 2023
58
Our approach to ESG
Continued
Change management
By affecting behavioural change,
technology can be used to pursue our
decarbonisation objectives. Educating
everyone about our net zero ambitions
is therefore key and will complement our
decarbonisation workstreams. To support
the implementation of our plans, we are
mobilising the Group to develop positive
culture and processes, deliver practical
initiatives to reduce carbon emissions,
and introduce reporting mechanisms
to demonstrate progress in line with
the stated ambition. These include:
Environmental champions – motivated
and passionate colleagues to advocate
climate-positive sentiment and actions
in their workplaces.
Communications – we have established
a communications plan to inform
internal and external communities,
and to drive improved behaviours.
Incentives and recognition – funding
to recognise and reward positive
contributions and excellent behaviours.
Starting with the installation of the PRISM
technology in venues, we have established
a calendar of engagement for FY 2024.
This commenced with training sessions
for employees in Summer 2023 on the use
of the Mindsett platform. The aim of these
sessions was to familiarise colleagues with
both how to use the platform and the
information that it provides.
We will check in with our employees
throughout the year to continue embedding
awareness about energy reduction, gather
feedback on environmental initiatives, and
incentivise positive behavioural change.
Refining our approach
It is a strategic imperative for our business
to refine our decarbonisation strategy. As
we are now gaining greater understanding
of energy use across the business, we are
developing an investment strategy that is
informed by robust data and establish a
credible pathway to net zero.
The chart (above) maps our current
decarbonisation initiatives across the
business. With greater understanding of
our Scope 1 and 2 emissions, the waterfall
currently focuses on initiatives in these
areas. The initiatives include: measures
that we are already undertaking, such as
changes to our venues portfolio; measures
which have been identified during
site-specific audits, such as upgrading
a heating system; measures which can
be applied on a national level across similar
properties, such as improving internal
awareness of energy use; and, lastly,
green energy and offsets.
A number of initiatives that we are
undertaking will require a degree of
investment, however we have calculated a
far greater return in cost savings as a result
of their implementation.
Of the measures we have set out for
FY 2024, entering a renewable electricity
power purchase agreement (PPA)
represents a significant saving in tonnes
of CO
2
at the lowest investment cost.
Instrumental in reducing our carbon
footprint, however, will be measuring
and addressing Scope 3 emissions.
Supported by our carbon consultants,
we are assessing the 15 categories of
Scope 3 emissions to better understand
this footprint.
Our initial focus is on the areas of
greatest spend, with a view to establishing
more granular detail on the supply chain
in the future. In order to support this
process, we are looking into options
for a carbon accounting.
With operations in Spain, we recognise the
obligations of EU legislation. The Corporate
Sustainability Reporting Directive (‘CSRD’)
requires companies to report on their
Scope 3 emissions by 2025. We are
committed to meeting these legislative
requirements, but will not limit this
exercise to the Spanish business, rather
approach Scope 3 reporting from a
Group-wide perspective.
Task Force on Climate-related
Financial Disclosures (‘TCFD’)
Governance
Board oversight
For effective leadership on climate-related
issues, there must be awareness and
understanding of these matters from the
very top of the organisation. Our Board of
Directors are regularly kept appraised of
progress on climate-risk considerations,
specifically via the ESG Steering Group,
who assume executive ownership and
accountability for the sustainability
strategy. This year, updates given to the
Board have focused on specific energy
reduction assessments and initiatives
to address the decarbonisation agenda,
as well as progress against the Group’s
established non-financial KPIs.
(See page 57 for organogram.)
The Board has clear oversight of climate-
related matters through its committees
The ESG & Safer Gambling Committee
in particular is responsible for overseeing
the Company’s approach to climate risk,
defining strategies and proposed actions.
The ESG & Safer Gambling Committee met
four times during the year, with climate-
related matters raised at each meeting.
3.89
Amount of hazardous waste (tonnes)
1,149
Amount of non-recycled waste (tonnes)
1,053
Amount of recycled waste (tonnes)
206,498
Total water usage (m3)
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In the UK, the executive management
teams of the ESG Steering Group, Net Zero
Working Group and ESG Working Group
are supported by external advisors,
specifically relating to our climate-risk
reporting and net zero workstreams.
The consultants – Consultus, Cloudfm,
JustaEnergia and Buchanan – each have
unique but complementary skillsets.
These skillsets satisfy the multitude
of stakeholder requirements that drive
operational, financial and commercial
success. In Spain, we are in the process
of contracting a consultant to support on
the development of a country-level net zero
strategy. The business is informed by
environmental management consultants
and other corporate advisors. These
include broking, legal and accounting
professionals, with information delivered
via webinars, publications, one-to-one
training sessions, and ongoing internal
discussions regarding energy utilisation.
Considerations from multiple segments
of the business feed into our assessment
of climate-related risks and opportunities,
as these risks can impact the business
in many different ways. For the Group’s
balance sheet, climate-related risk has the
potential to impact financial performance
and cost base. Regarding investor relations,
it is material in the management of Rank’s
capital markets profile and awareness of
emerging risks and requirements. For our
Procurement Team, a key consideration is
indirect emissions management within the
downstream supply chain in order to meet
net zero expectations; and the management
of our land-based venues through
efficiencies in portfolio management with
decarbonisation of our property estate
material in reducing our direct emissions.
A holistic approach to decarbonisation can
only be achieved by considering climate
risk across all locations. The Managing
Director in Spain holds ultimate
responsibility for a net zero strategy for
our land-based Enracha venues, supported
by the Head of Transformation in Spain on
day-to-day operations. Aligning with the
overarching Group net zero strategy, the
business is developing a country-specific
net zero strategy for our Spanish
operations. This will be informed by the
energy assessment that we are conducting
for the these venues; a pilot programme
that is currently underway. To foster
awareness for this initiative, a country-wide
project was introduced to all employees at
the beginning of 2023/24, with involvement
from General Managers across all venues.
The Audit Committee is aware of climate
risk accounting considerations and the
potential impact of climate change on the
business. The Risk Committee considers
current and future climate-related
regulatory requirements and monitors
them on an ongoing basis, and climate
change is currently considered low risk on
the Risk Register. This Group Risk Register
is also informed by the risk registers held at
business unit level from Mecca, Grosvenor,
Rank Interactive and Rank International.
As well as receiving internal information,
the Board is given updates by our external
consultants and this year received a
presentation from ESG specialists on
TCFD reporting and net zero planning.
Climate-related issues factor into the
Board’s decision-making processes,
specifically around the strategic
management, operational implementation
and requirement for capital expenditure.
A significant component of the annual
budget is the continued investment into
our real estate; current considerations
include insulation, lighting, and heating,
ventilation and air conditioning control.
Climate-related issues will continue to
be a matter for the Board in reviewing
and guiding performance objectives,
monitoring and performance.
Management oversight
The approach taken to managing climate-
related risks and opportunities is not static
but reflects continuous monitoring and
assessment of these issues, their potential
impact upon the business, and the Group’s
impact on the environment. The Risk
Committee considers current and future
climate-related regulatory requirements
and monitors them on an ongoing basis.
Currently climate change, though an
emerging risk, is considered a low
physical risk to the Company across all
time horizons, and is therefore a low risk
on the Risk Register. This Group Risk
Register is also informed by the risk
registers held at business unit level from
Mecca, Grosvenor, Rank Interactive and
Rank International.
The Net Zero Working Group continues
to assess any vulnerabilities over various
time horizons. The key drivers for our
recognition of climate change as low
risk are principally transition risks.
We are mindful that there are also certain
physical risks that may impact some of our
operating sites. Consideration to address
all of these risks is being built into our
net zero investment strategy.
The responsibility for both establishing
the direction and implementation of our
approach to climate-related risk and
opportunities sits with our Executive
and Management Teams. This year,
we established an ESG Steering Group
(‘ESG-SG’), led by our Director of IR and
ESG. The ESG-SG plays a strategic role by
setting out the ESG-related objectives for
the Group, which includes climate-related
matters. Operationalisation of this strategy
is delegated to the ESG Working Group
(‘ESG-WG’), led by our ESG Strategic
Programme Lead.
We are in a much stronger position as it relates to
legislative requirements, particularly on environmental
regulation. Having received training from our ESG
consultants on reporting in this space, the Board
and ESG & Safer Gambling Committee have a more
complete understanding of what is required of the
business and have led in stepping up to meet those
requirements. We now have interim net zero targets
in place, supported by a carbon reduction plan.”
Katie McAlister
Chair of ESG & Safer Gambling Committee
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Our approach to ESG
Continued
Strategy
The Net Zero Working Group is defining
a comprehensive decarbonisation and
investment strategy across the UK
portfolio. These investments will support
the Group’s stated ambitions, and the
upfront capex should positively impact
the long-term opex requirement, with the
introduction of more energy-efficient and
cost-effective solutions. The inclusion of
climate assessment criteria into the project
approval process for all areas of the
business further integrates climate-risk
consideration into our operations.
As set out in our net zero pathway above,
Rank is to invest £57m in climate-related
and aligned initiatives over the next 12 years
within the UK. At present, the Board believes
that the £57m budget will be allocated in
approximately equal tranches over the next
12 years. However, as our understanding
of our portfolio improves over the next
few years, due to the use of the Mindsett
technology, the speed of investment may
alter. It’s important that this quantum
is allocated and communicated to our
stakeholders, but equally we believe
these investments should be informed
by reliable data. Key functions, such as
property, will be the most significant areas
for investment. The allocation of capital for
projects supporting our net zero targets
will undergo strategic and financial
review, inclusive of new PMO screening.
Rank takes into consideration the
useful life of the organisation’s assets
or infrastructure and the fact that
climate-related issues often manifest
themselves over the medium and longer
terms. In 2021/22, Rank’s accounting team
assessed climate-related matters that may
impact the Group’s financial statements.
The Net Zero Working
Group is defining a
comprehensive
decarbonisation and
investment strategy
across the UK portfolio.”
Findings of assessment of climate-related matters
on Group’s financial statements
Area of assessment
Potential impact
Intangible assets, property, plant
and equipment, leased assets
Climate-related risks may have a
substantive financial or strategic impact of
the Group’s business, affecting the useful
lives and residual values of intangible and
tangible assets. It could be determined
after assessment that useful lives may
need to be reduced and depreciation
and amortisation accelerated.
Impairment of assets
Impairment indicators will include any
significant changes in the technological,
market, economic or legal environment
that negatively impact the Group.
Increased awareness of the consequences
of environmental change is triggering
regulatory action, which is affecting
stakeholders’ perspectives.
Provisions
As the Group takes action to address the
consequences of climate change, these
actions may result in the recognition of
new liabilities or, where the criteria for
recognition are not met, new contingent
liabilities may have to be disclosed.
Fair value measurement
The Group will ensure that fair value
measurements appropriately consider the
relevant climate-related risk factors. Climate
change can have a tangible effect on
assets and liabilities now and in the future
(e.g. rising water levels, changing weather
patterns, increased pollution levels etc).
Summary findings
The Group constantly monitors the latest
government legislation in relation to
climate-related matters. As of the year end,
there is no legislation in place that will
financially impact the Group. Should a
change be required, key assumptions used
in value in use calculations and sensitivity
to change assumptions will be adjusted.
Management has are assessed that there
is no material impact to the financial
statements due to climate related matters.
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Climate-related risks
and opportunities
The Group has identified climate-related
risks that could have a material financial
impact on the business, assessing the
potential outcomes of each risk, describing
the mitigating activities undertaken, and
including the timeframe for impact. These
are consistent with the assessment in
FY 2022. We define the short, medium, and
long-term time horizons as the following:
short – present to 2030; medium – 2030
to 2040; and long – 2040. The financial
impact of differing levels of risk are defined
as follows: low – managed as part of
existing processes; medium – additional
mitigation or investment required; and
high – significant investment required and
considered material risk to the business.
Climate change presents some
opportunities also. Organisations that shift
their energy usage towards low-emission
energy sources can potentially reduce
their annual energy costs. Furthermore,
innovation and development of new
low-emission products and services may
improve competitive positioning and
capitalise on shifting consumer and
producer preferences.
Climate-related risks are not anticipated
to have a material financial impact on the
business. However, such issues do mean
an adjustment in the Group’s strategy to
accommodate greater recognition of
climate risk, as well as how this is
assessed, resourced and communicated
to stakeholders. The Board, Executive and
working groups will continue to monitor
all climate-related issues.
Transition Risks
Transitioning the business to meet the requirements of a lower-carbon economy may entail extensive policy, legal, technology and
market changes to address mitigation and adaptation requirements related to climate change.
Type
Risk description
Potential outcomes
Mitigating activities
Timeframe
Policy and
Legislation
That Rank is not
able to respond
to increasingly
stringent reporting
obligations to
the frequency or
quality required.
Legal and/or reputational issues, which in
turn drive compliance costs and potentially
impact cost of capital.
Financial impact: low
Monitor potential
legislative and regulatory
changes. Considering
ability to achieve net zero
by 2035 target. Working
to define net zero strategy
and set interim targets.
Short to
medium
That nation states
may introduce
carbon emission
levies, placing
an additional
fee upon energy
consumption costs.
This may increase Rank’s operating costs.
Financial impact: low to medium
Assess property portfolio
to determine investment
programmes that make
building more energy
efficient, less carbon
intensive. Seek to source
green energy.
Short
That new climate-
related laws
or regulations
for which Rank is
not prepared for.
Rank may be subject to an increase in accounting
provisions, not initially budgeted for. This may
impact profitability. Rank may be subject to
increased compliance costs.
Financial impact: low
Define decarbonisation
strategy to remain ahead
of regulation.
Short to
medium
Technology
Technology
advances
introducing more
environmentally-
friendly equipment
to replace existing
IT infrastructure.
Whilst Rank does not rely on carbon-intensive
assets for value generation it nevertheless uses IT
equipment to fulfil a variety of functions, including
online gaming platform IT infrastructure and
general business/operating IT infrastructure.
This infrastructure may suffer a reduction in
useful life driven by major advances in IT energy
efficiency, driving increase in depreciation and
amortisation costs.
Financial impact: low
We regularly invest
in our equipment.
As more energy efficient
machines are introduced
to the market, these
will naturally be
integrated into our
infrastructure through
our investment cycles.
Short to
medium
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Our approach to ESG
Continued
Transition Risks continued
Type
Risk description
Potential outcomes
Mitigating activities
Timeframe
Market
Climate induced
changes to customer
preferences
for leisure.
Changes in consumer preferences may encourage
more players to play online at home, rather than
incur possible transportation emissions and
continued utilisation of inefficient spaces.
Regarding temperature changes affecting
consumer preferences, we have noted different
behaviours in the UK and we are monitoring
this in Spain as well.
Financial impact: low
Formalise and
communicate clear
decarbonisation strategy.
Long
Supply chain
cost inflation.
Increased costs related to the use of new
environmentally friendly materials or processes
could result in contracts previously expecting
to be profitable becoming loss making.
Financial impact: low
Commencing Scope 3
assessment to better
understand Rank’s
exposure to high
emitting sections of
its value chain. In time,
will seek increased
information regarding
climate risk exposure
from key suppliers.
Medium
Reputational
Failure to meet
internal or external
stakeholder
climate-related
expectations,
impacting relations.
Perceived higher risk investment, increasing cost
of capital with investors, financial institutions and
insurers. Reduced revenues due to challenges in
attracting new talent and increased opex from
employee turnover.
Financial impact: low to medium
Define and communicate
our net zero ambitions.
Short
Physical Risks
Physical risks resulting from climate
change can be event-driven (acute)
or due to longer-term shifts (chronic)
in climate patterns.
During the year, the Group conducted
a desktop assessment to review the
perceived flood risks of our UK and
Spanish operations.
This research utilised data from the
UK Government, Scottish Environment
Protection Agency (‘SEPA’), and Natural
Resources Wales, and ThinkHazard!,
an online tool developed by the Global
Facility for Disaster Reduction and
Recovery (‘GFDRR’).
11 of the 107 venues in the UK were
identified as high risk from surface water,
river or coastal flooding. The Group
monitors these sites closely and we have
flood contingency plans in place for each
venue. Investment into potential flood
defences is based on a variety of
commercial and leasehold factors, which
the Group is presently working through.
Financial assessment is conducted on our
high-risk sites, but it is deemed not material
enough to influence future investment
decisions regarding if a site is retained.
This underscores the low risk of climate
change from a physical perspective,
impacting our future cash flows. This is our
current analysis on the physical risks posed
by climate change – whilst the physical risk
may change over time, we do not believe
financial materiality will.
Currently, we believe there is little to
no impact from the physical risk presented
in Spain on our financial performance.
The more management information we
gather through our energy assessments
in the UK and Spain, the better informed
we will be on the physical risks presented
by climate change.
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Physical Risks
Type
Risk description
Potential outcomes
Mitigating activities
Timeframe
Extreme
weather
events like
drought,
flooding
and storms
Damage to our
properties and
vehicles which will
incur increased
capex and
insurance costs.
Impacts of supply chain disruption from
increased severity of extreme weather events
may impact opex and capex, as well as impact
revenue if customer demands for online
entertainment cannot be met.
Financial impact: low to medium
Business continuity
and crisis management
plans in place
Short
to long
Changes
in average
climate
conditions
including
rising sea
levels, coastal
flooding and
increased
average
temperatures
Increased operating
costs driven by
the increased use
of climate control
systems across
our properties.
Increased maintenance and insurance costs.
Financial impact: low to medium
Investment into
property portfolio
Short
to long
Flood Risk assessment for UK and Spanish venues
UK venues
Surface water
Rivers
Coastal
High risk
8.5%
1.9%
0.9%
Medium risk
17.9%
3.8%
Spain venues
Surface water
Rivers
Coastal
Medium risk
11.1%
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Our approach to ESG
Continued
Scenario analysis
To evaluate the resiliency of the Group’s strategies to climate-related risks and opportunities, in FY 2022 we conducted an analysis
on two different possible scenarios: the rise in global temperature is limited to less than two degrees, or the global temperature rises
by more than two degrees. The risks and opportunities to the Group under each scenario are presented below against short, medium
and long-term time horizons.
<2°C scenario
Our less than 2°C scenario assumes that we act responsibly, improve the efficiency of our portfolio by working with our landlords,
and reducing our GHG emissions. This may include the introduction of carbon pricing by national governments. We consider transition
risks to pose the greater threat to our business under this scenario, with only a limited and manageable impact on our operations from
physical risks. We considered the IEA’s net zero scenario in developing this scenario.
Short term (to 2030)
Medium term (2030 to 2040)
Long term (beyond 2040)
Risks
Higher transition risks associated
with moving to a low-carbon economy
Compliance risk if we fail to meet
regulatory requirements, including
emissions reporting obligations.
Reputational risk with investors,
customers and employees, if we do not
adequately address climate change.
Increased cost of climate-related levies/
increased pricing of greenhouse gas
(GHG) emissions.
Risks
Continued transition risks
Continuing compliance risk if we
fail to meet regulatory requirements,
including emissions reporting
obligations.
Increasing reputational risk with
investors, customers and employees,
if we do not adequately address
climate change.
Increased cost of climate-related levies/
increased pricing of GHG emissions.
Changing customer behaviour.
Risks
Less significant increase in physical
risks Continued isolated extreme
weather events causing manageable
direct business disruptions to office
locations, and impacts to suppliers
in our moderate supply chain.
Higher summer temperatures and rapid
changes in temperature and humidity
causing challenges for venue cooling,
and increases in energy costs across
our venues and offices.
Opportunities
Define net zero strategy to meet increasing stakeholder expectations.
Potential to develop a zero-emissions online product, or facility that allows customers to offset.
As demand for more energy efficient infrastructure and equipment increases in the market, so demand will increase which is likely
to reduce costs. This will enable investment that will ultimately reduce energy costs.
>2°C scenario
This scenario assumes global climate policy is less effective and unabated GHG emissions cause climate change above that envisaged
by the Paris Agreement. Under this scenario, informed by the IEA’s SDS scenario, we would expect physical risks to become much
more apparent in the longer term, outweighing transitional risks.
Short term (to 2030)
Medium term (2030 to 2040)
Long term (beyond 2040)
Risks
Slight increase in transition and physical
risks in the short term
Isolated and manageable business
disruptions caused by extreme weather
events, such as flooding or drought.
Insurance costs rise in step with
increase in physical damage
to properties.
Ad hoc supply chain interruptions.
Risks
Increasing physical risks due to
a failure to adequately transition
to a low-carbon economy
Increase in energy costs as traditional
energy sources become more
constrained, whilst under-investment
into cleaner energy fails to bridge
energy demand gap.
Flooding at certain high-risk venues
due to increased sea level.
Risks
Increased physical risks due to
a failure to adequately transition
to a low-carbon economy
Increase in energy costs.
Flooding at certain high-risk
venues due to increased sea level.
Opportunities
Identify higher-risk properties within the portfolio to either invest in or to consider exiting to stave off future
reparation and increase in insurance costs.
Engage with supply chain to ensure availability of mission critical supplies.
Conclusion
Following our assessment, we believe that the business is resilient under either scenario. Whilst we consider transition risks to be of
greater threat to the business under the <2°C scenario, we believe that our ongoing efforts under our Pathway to Net Zero mean we are
mitigating risk in this area.
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Qualitative vs quantitative
scenario analysis
The TCFD recognises that a qualitative
assessment is a reasonable first step in
conducting scenario analyses of climate
risk, at different temperature pathways.
Underpinned by the gathering of
experiential information from different
Group functions (such as property and
finance). Management has gathered an
understanding of how climate change
could impact the business, whilst
identifying potential data points that
will require more robust monitoring
and analysis.
The ability to explore the implications
of non-quantifiable information makes
qualitative scenario analysis well-suited
to assessing transitional climate risks
(such as regulation or carbon costs).
As qualitative scenarios only give high
level views of physical climate risks (such
as increased precipitation), we will look
to quantify the future potential impacts,
such as flooding or extreme heat risk
on the business, however marginal the
scenario may be and the emerging nature
of the risk.
Risk management
In accordance with our assessment
of the risks posed by climate change
to our business, climate risk is included
as an emerging risk on the Company’s Risk
Register. Each business unit also manages
its own risk register, which feeds into the
overarching Group register, therefore
enabling a holistic view of risk for
the Company.
The potential size and scope of identified
climate-related risks is determined in
the same manner as any risk on the Risk
Register. We conduct an analysis which
weighs ‘Impact’ against ‘Likelihood’.
Decisions to mitigate, transfer, accept,
or control climate-related risks are made
in the same manner as any risk on the Risk
Register, as climate risk is included as a
standalone risk on our Risk Register and
is therefore integrated into the overall risk
management framework. Defining climate
as an emerging risk also means that the
Audit Committee has general oversight of
this issue. Additionally, through guidance
from the ESG & Safer Gambling Committee,
the Audit Committee is encouraged to
consider climate-related matters when
assessing the following Principal Risks:
taxation (should a carbon price be
introduced); business continuity planning
and disaster recovery (should any physical
climate-related risks impact the business
or its supply chain – flash flooding etc.);
and people (desire to work for an employer
that is committed to net zero etc.).
To determine the relative significance
of climate-related risks in relation to other
risks, we conducted a materiality
assessment, in 2021. This process,
engaging a range of stakeholders both
internal and external to the organisation,
placed climate risk as a low-risk matter,
relative to other ESG issues. We also
monitor the regulatory space in order to
be informed of any developments that could
impact the influence of climate-related
issues. Currently, some existing and
emerging regulatory requirements related
to climate change are considered a risk
by Rank.
To improve operational risk management,
Rank has established a Net Zero Working
Group (‘NZWG’), comprising a multi-
disciplinarian, cross-functional group
of internal and external personnel
(including ESG, climate-focused experts
and behavioural scientists to support the
rollout of each programme across the
Company). This group is focused upon
decarbonising Rank’s UK operations.
The NZWG comprises the Director of IR and
ESG, Director of Supply Chain, and Head
of Property and is coordinated by Rank’s
ESG Strategic Programme Lead.
Our real estate portfolio is the most
material carbon hotspot within the Scope 1
and 2 value chain. Consequently, this has
been designated the primary area of focus
for the NZWG, through the application of
technology within the top 40 most carbon
intensive sites (which comprise over 50%
of the Group’s carbon profile). It will assess
energy efficiency of all equipment,
identifying improvement opportunities
and supporting any investment case
through decision-useful information
provided through dashboards.
The NZWG convenes frequently to assess
progress against the plan in order to set a
robust Interim net zero target for Scope 1
and 2 for the Group by 2035, and an
SBTi-aligned net zero target by 2050. This
is in line with national and international
targets. The Company is exploring whether
this timeframe can be brought forward
through the ongoing net zero assessment,
and the Net Zero Working Group is in the
process of advancing its integration of risk
and opportunity assessment. This includes
adjustment of business strategy, policies,
planning and governance systems with
clear performance objectives. The
implementation of our net zero strategy
will be delivered through three interrelated
workstreams: carbon reporting,
transformation (PMO and designing
investment plan), and cultural and
behavioural change.
To align with the Group net zero target,
we are developing a specific net zero
strategy for the Spanish portfolio, and
have initiated an energy assessment of the
land-based venues. To account for seasonal
variation in energy consumption (use of
HVAC being much higher in the summer
months), the project was launched in
Spring 2023. We began by assessing
energy use in one venue, gathering data
before implementing basic changes to
make energy savings. The next stage will
be to roll out this assessment to the three
venues with the largest carbon footprints.
Gathering data from four venues across
multiple months will provide a more
comprehensive picture of energy
consumption in the Spanish portfolio,
and support the creation of a realistic
net zero strategy.
Beyond this specific net zero strategy,
climate change considerations are now
integrated into the rest of the business in
a more structured and formalised manner.
Each new project introduced in any part
of the Group is reviewed against climate
assessment criteria that is built into the
project approval process.
Metrics and targets
In line with our maturation of strategy
and risk management, we will be setting
time-bound targets for the business.
Our NZWG is conducting an assessment
of the most energy intensive venues in
the UK portfolio, which will enable the
development of an informed and realistic
plan for achieving net zero across the
entire venues estate. We intend on
disclosing an SBTi-aligned plan for
reaching net zero by 2050, or earlier if
possible. To ensure we are progressing in
step with our own expectations, as well as
those of our stakeholders, we have set an
interim net zero target for Scope 1 and 2
emissions and specific Scope 3 elements
in the Group for 2035. These are based
around clear initiatives that include
building rationalisation, grid abatement,
PPA supply and various other energy
reduction measures.
To improve operational
risk management,
Rank has established a
Net Zero Working Group
(‘NZWG’), comprising
a multi-disciplinarian,
cross-functional group
of internal and external
personnel.”
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Our approach to ESG
Continued
By integrating climate considerations into
the approval process for projects, we will
use GHG emissions and carbon intensity
metrics to support the assessment and
qualification of investments.
The metrics currently used by Rank
to assess climate-related risks and
opportunities in line with its strategy and
risk management process are Scope 1 and
2 emissions and a limited range of Scope 3
impacts. These are published as part of the
Group’s obligations to report in line with
Streamlined Energy & Carbon Reporting
(‘SECR’). A broader assessment is taking
place over the next reporting period, in
line with SBTi based methodologies.
SECR report
Objectives of this report
The Rank Group Plc are a quoted company
and are therefore required to report their
global greenhouse (GHG) emissions
through their annual reports. This report
has been prepared to support their
compliance with the Directors’ Report
under Part 15 of the Companies Act 2006
(Strategic Report and Directors’ Report),
requiring the disclosure of their energy
use and GHG emissions.
Scope boundaries
The Rank Group Plc have used an
operational control approach to define their
GHG emissions boundary, as they have full
authority to introduce and implement its
operating policies at their operations. Rank
are reporting at group level and therefore
must take into account not only their own
energy and carbon information, but also
the information of any subsidiaries
included in the consolidation which are
quoted companies, unquoted companies
or LLPs. The Group will therefore include
the following entities within the overall
emission calculated in this report:
Grosvenor Casino Limited; Grosvenor
Casinos (GC) Limited; Mecca Bingo
Limited; Enracha (Spain). The mandatory
reporting for The Rank Group Plc captures
emissions from their global operations,
which are UK and Spain, relating to
activities from stationary combustion
i.e. combustion of gas, mobile combustion
i.e. fuel used in transport for business
purposes, fugitive emissions
i.e. refrigerants used in air conditioning
and the purchase of electricity by the Group
for its own use, including for the purposes
of transport. In addition to reporting on
the mandatory scope, The Rank Group Plc
have chosen to also voluntarily report on
emissions resulting from electricity
transmission and distribution losses, air
travel and waste disposal. The Group has
taken guidance from the UK Government
Environmental Reporting Guidelines
(March 2019), the GHG Reporting Protocol
– Corporate Standard, and from the UK
Government GHG Conversion Factors for
Company Reporting document for calculating
carbon emissions. The information has
been collected and reported in line with
the methodology set out in the guidelines,
and the emissions have been calculated
using the 2022 UK Government GHG
conversion factors. This report covers the
reporting period July 2022 to June 2023,
which is in line with the Group’s financial
reporting period.
Supporting material
An emissions data file has been compiled
according to a specification agreed with
Rank that is in accordance with the
reporting guidelines. The supporting data,
as supplied by Rank and relevant third-party
suppliers as applicable, is held in an
evidence pack and supplementary
databases. This supporting data is held
by Consultus International Group and
can be made available on request.
Quantification and reporting
methodology
The Group has taken guidance from the
UK Government Environmental Reporting
Guidelines (March 2019), the GHG
Reporting Protocol – Corporate Standard,
and from the UK Government GHG
Conversion Factors for Company Reporting
document for calculating carbon emissions.
Energy usage information (gas and
electricity) has been obtained directly
from our energy suppliers and half-hourly
(HH) data, where applicable, for the HH
supplies. For supplies where there wasn’t
complete 12 month energy usage
available, flat profile estimation techniques
were used to complete the annual
consumption. Transport mileage and/or
fuel usage data was provided for their
company and employee owned vehicles.
For business travel in employee owned
vehicles where the employee is reimbursed
for the mileage travelled, there is limited
information available. We have therefore
had to use conversion factors for an
average vehicle with an unknown fuel
type. CO
2
e emissions were calculated
using the appropriate emission factors
from the UK Government GHG conversion
information with the exception of Spain
electric which is from Carbon Footprint.
For purposes of ongoing comparison,
it is required to express the GHG
emissions using a carbon intensity metric.
The intensity metric chosen is £m NGR.
Rank’s NGR for 2022/23 was £681.9m, with
a carbon intensity ratio of 36.6 tCO
2
e per
£m NGR (for 2021/22 it was 41.7).
Carbon intensity ratio
2022/23
tCO
2
e per
£m NGR
2021/22
tCO
2
e per
£m NGR
Greenhouse gas
emissions intensity
36.6
41.7*
*
The figure for 2021/22 has been restated.
By integrating climate
considerations into the
approval process for
projects, we will use GHG
emissions and carbon
intensity metrics to
support the assessment
and qualification of
investments.”
Don Pelayo
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
67
Overall Group Position kWh
Source
2022/23
kWh
2021/22
kWh
% of 2022/23
total
Change +/-
Gas
58,804,557
63,554,204
47%
-7%
Electricity
60,963,973
61,279,863
49%
-1%
Business Travel
4,849,493
3,993,358
4%
21%
Total
124,618,023
128,827,425
100%
-3%
UK Group Position
Source
2022/23
kWh
2021/22
kWh
% of 2022/23
total
Change +/-
Gas
58,242,616
63,110,578
49%
-8%
Electricity
57,009,987
57,120,020
47%
0%
Business Travel
4,849,493
3,993,358
4%
21%
Total
120,102,096
124,223,956
100%
-3%
*
Company travel 2021/22 includes all Scope 1 and Scope 3 data.
Spain Group Position
Source
2022/23
kWh
2021/22
kWh
% of 2022/23
total
Change +/-
Gas
561,940
443,626
12%
27%
Electricity
3,953,987
4,159,843
88%
-5%
Total
4,515,927
4,603,469
100%
-2%
GHG Emissions Summary
2022/23
2021/22
Source
tC0
2
e
%
tC0
2
e
Change +/-
Gas (Scope 1)
10,734
43.2%
11,641
-8%
Company transport (Scope 1)
142
0.6%
551
-74%
Employee transport (Scope 3)
599
2.4%
206
191%
F-Gases (Scope 1)
153
0.6%
145
6%
Electricity (Scope 2)
11,632
46.8%
12,897
-10%
Transmission & losses (Scope 3)
1,078
4.3%
1,089
-1%
Air travel (Scope 3)
433
1.7%
198
119%
Waste (Scope 3)
82
0.3%
112
-27%
Total
24,853
100%
26,840
196%
Source
2022/23
2021/22
Scope 1 (mandatory)
11,029
12,337
Scope 2 (mandatory)
11,631
12,897
Mandatory total
22,660
25,235
Scope 3 (compulsory)
2,193
1,605
Total
24,853
26,840
Emission By Country
Source
UK
Spain
Total (tCO
2
e)
Gas (Scope 1)
10,632
102
10,734
Company Transport (Scope 1)
142
142
Employee Transport (Scope 3)
599
599
F-Gases (Scope 1)
153
153
Electricity (Scope 2)
11,024
608
11,632
Transmission & losses (Scope 3)
1,009
69
1,078
Air Travel (Scope 3)
433
433
Waste (Scope 3)
82
82
Total
24,074
779
24,853
The Rank Group Plc
Annual Report 2023
68
Our approach to ESG
Continued
This is our second year of reporting against the recommendations of the TCFD, a requirement under Financial Conduct Authority
(‘FCA’) listing rules. In line with the intentions we set last year, we have strengthened our climate-related governance, strategy, risk
management, and metrics and targets. Our disclosures are not yet fully consistent with the TCFD recommendations, and in such cases
we have explained why and provided a description of the priority actions to be taken to close the gaps.
Pillar
Recommendation
Location
Consistency statement 2022/23
Governance
a.
Describe the Board’s oversight
of climate-related risks and
opportunities.
pages 59 to 60
Consistent
Continue to keep the
Board informed of climate-
related risks.
b.
Describe management’s role
in assessing and managing
climate-related risks and
opportunities.
page 60
Consistent
Continue to communicate
the progress of the net zero
strategy development up to
the Board.
Strategy
a.
Describe the climate-related
risks and opportunities the
organisation has identified
over the short, medium and
long term.
pages 62 to 64
Consistent
Develop the net zero strategy
with clear time horizons.
b.
Describe the impact of
climate-related risks and
opportunities on the
organisation’s businesses,
strategy and financial planning.
pages 61 to 65
Consistent
Utilise the results of the
energy assessment to develop
an informed investment
strategy for the decarbonisation
workstreams. Provide training
to colleagues to instigate
behavioural change within
the Group.
c.
Describe the resilience of
the organisation’s strategy,
taking into consideration
different climate-related
scenarios, including a 2°C
or lower scenario.
page 65
Consistent
Continue to monitor the
resilience of our strategy under
climate-related scenarios.
Risk management
a.
Describe the organisation’s
processes for identifying and
assessing climate-related risks.
page 66
Consistent
Implement energy use
dashboards to inform decision-
making and preventative
maintenance across portfolio.
b.
Describe the organisation’s
processes for managing
climate-related risks.
page 66
Consistent
Continue to evolve the NZWG
and embed it more firmly
within the organisation,
alongside the workstreams
for employee education
and engagement.
c.
Describe how processes
for identifying, assessing
and managing climate-related
risks are integrated into
the organisation’s overall
risk management.
page 66
Consistent
Complete the development
of risk and opportunity
assessment and implement
net zero strategy.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
69
Pillar
Recommendation
Location
Consistency statement 2022/23
Metrics and targets
a.
Disclose the metrics used
by the organisation to assess
climate-related risks and
opportunities in line
with its strategy and risk
management process.
pages 66 to 67
Partially consistent
To disclose opportunity metrics,
informed by the learnings of
the energy assessment.
b.
Disclose Scope 1, Scope 2
and, if appropriate Scope 3
greenhouse gas (‘GHG’)
emissions and the related risks.
pages 67 to 68
Consistent
Assess the 15 categories of
Scope 3 emissions to better
understand this footprint.
c.
Describe the targets used
by the organisation to manage
climate-related risks and
opportunities and performance
against targets.
pages 66 to 67
Partially consistent
To disclose an SBTi-aligned
plan for reaching net zero.
We have strengthened
our climate-related
governance, strategy,
risk management, and
metrics and targets.”
The Rank Group Plc
Annual Report 2023
70
Our approach to ESG
Continued
Community
Key Performance Indicators:
£
283
k
Total charitable funds raised
Local community impact
We know that we play a central role
in the communities in which we operate.
Our venues often serve as a social hub,
and our Mecca clubs in particular are a
key place for interaction amongst our older
cohort of customers. Having established
close ties with local residents, charities
and groups during the pandemic, it was
important to us that we maintained those
connections and utilised our position to
facilitate even more positive outcomes
for these communities.
At club level the nature of the charitable
activities undertaken is driven by local
need, from providing spaces in our venues
for groups to use as meeting places or for
events, to employees fundraising for
charitable causes that are close to their
hearts. This venue-based approach
resonates with our employees, creating
tangible impact in the communities which
they are often a part of themselves.
Highlights:
In Wrexham, the local MP used Mecca’s
venue to hold clinics, employees donated
for a Christmas Hamper campaign for
families and individuals in need, and
the club raised money to fund the
transport of products to Ukraine.
At our Swansea location, the club has
continued to support partnerships
established by their local MP, including
acting as a hub for donation of gifts as
part of the Everyone Deserves an Easter
campaign, and opening their venue
for a Feed the Homeless initiative.
In Blackpool, we sponsored the city’s
Pride event, prepared thousands of meals
for homeless people and held the KAV
Cup poker event raising funds for charity.
Group-wide partnership
As well as our localised initiatives,
we have a long-standing, Group-wide
partnership with Carers Trust in the UK,
and this year alone raised £283,000 for the
charity. We established Rank Cares Grants,
a grant programme to which carers can
apply to receive. The grants are offered
under three brackets: Carers Essentials
Fund, contributing to the cost of vital
equipment such as washing machines,
cookers, fridge freezers or beds; Carers
Take Time Out Fund, offering carers time
out from caring to relax, do something for
themselves and recharge their batteries;
and Carers Skills Fund, enabling carers
to learn new skills to help them with
caring or to return to work.
Our efforts were recognised at the
2023 European Casino Awards, where
we won the Corporate Community
Engagement Award.
As well as our localised
initiatives, we have
a long-standing,
Group-wide partnership
with Carers Trust in the
UK, and this year alone
raised £283,000 for
the charity.”
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
71
For the 12 months
ended 30 June 2023
NGR increased by 6%
to £681.9m following
an improved
NGR performance
across a majority
of the Group’s
business units.
Richard Harris
Chief Financial Officer
Within this section all prior year
comparatives are to the year ended
30 June 2022.
Reported net gaming revenue
(‘NGR’)
For the 12 months ended 30 June 2023
NGR increased by 6% to £681.9m following
an improved NGR performance across a
majority of the Group’s business units.
Operating profit
The Group delivered an operating loss
of £109.8m for the year, compared to an
operating profit of £80.8m, principally due
to higher impairment charges of £118.9m,
higher operating costs and a VAT refund in
the prior year.
Energy costs are a significant cost for
the Group and to provide the Group with
some certainty it has adopted an agreed
hedging policy. This allows the Group to
fix a portion of its future energy costs up
to two years in advance, near term energy
costs can be fixed up to 100%. Regarding
2023/24, 70% of the Group energy costs
have been fixed and at current market
prices we expect 2023/24 energy costs
to be approximately £20m.
Separately disclosed items (‘SDIs’)
SDIs are items that are infrequent in
nature and/or do not relate to Rank’s
underlying business performance.
Total SDIs for the year ended 30 June 2023
were £101.5m.
The key SDIs in the year were as follows:
A basing of expected future
performance at the end of H1 2022/23
has resulted in an impairment charge
of £118.9m relating to 23 Grosvenor
venues, 70 Mecca venues and two
Enracha venues, as well as an
impairment of £182.6m in the parent
company accounts;
A £6.6m reversal of previously impaired
assets following a better than anticipated
performance and improved outlook
regarding seven Grosvenor venues;
Closure costs of £7.7m relating to
the closure of a number of Grosvenor,
Mecca and Enracha venues; and
Amortisation of acquired intangible
assets of £8.6m relating to the
acquisition of Stride Gaming, YoBingo
and the remaining shares in Rialto
(previously Aspers Online).
Further details regarding the SDIs can be
found in note 4 of the financial statements.
The Rank Group Plc
Annual Report 2023
72
CFO’s review
Prior period restatement
During the year, the Group identified an
accumulated total of £2.2m of prior year
payment processing costs within the
Digital business which erroneously had
not been recognised in the prior year
financial statements. Of the total value,
£1.3m relates to 2021/22, with £0.6m
relating to H1 2021/22 and £0.7m to H2
2021/22. The remaining £0.9m relates
to pre 2021/22.
Net financing charge
The £12.3m underlying net financing
charge for the year ended 30 June 2023
was slightly lower than the prior year’s
charge of £13.4m principally due to lower
bank fee amortisation costs in the current
year. The underlying net financing charge
includes £6.5m of lease interest calculated
under IFRS 16.
Cash flow and net debt
As at 30 June 2023, net debt was £172.9m.
Debt comprised £44.4m in term loans,
£18.0m of drawn revolving credit facilities
and £169.0m in finance leases, offset by cash
at bank of £58.5m. In the period, the Group
repaid £34.5m of the term loan in line with
the loan’s agreed amortisation schedule.
The Group finished the year with net debt
for covenant purposes of £19.1m.
Taxation
The Group’s underlying effective
corporation tax rate in 2022/23 was 8.8%
(2021/22: 23.5%) based on a tax charge of
£0.6m (excluding impact of rate changes
on deferred tax) on underlying profit
before taxation. This is different to the
Group’s anticipated effective tax rate
of 16-18% for the year. This is mainly as
a result of lower than forecasted profits
in UK operations.
The underlying effective corporation tax
rate for 2023/24 is expected to be 20-22%,
being below the UK statutory tax rate. The
tax rate is driven by some overseas profits
being taxed at lower rates than the UK.
On a statutory basis, the Group had an
effective tax rate of 22.1% (2021/22: 22.7%)
based on a tax credit of £27.1m and total
loss of £122.7m. This is higher than the
effected tax rate on underlying profit
because of the significant level of
separately disclosed items which attract
a tax credit. Further details of the tax
charge are provided in note 6 of the
financial statements.
Earnings per share (‘EPS’)
Basic EPS declined to a loss of 20.4p from a
profit of 13.9p in the prior year. Underlying
EPS declined to 1.2p from 4.0p in the prior
year. For further details refer to note 9 of
the financial statements.
Cash tax rate
In the year ended 30 June 2023, the Group
had an effective cash tax rate of (2.6)%
on total profit before taxation (2021/22:
(13.3)%). The cash tax rate is lower than the
effective tax rate due to losses generated
by the UK operations during the period
resulting in no cash tax payable in the UK.
The Group is expected to have a cash tax
rate of approximately (14)-(16)% in the year
ended 30 June 2024. This is lower than the
effective tax rate due to the utilisation of
brought forward tax losses and refunds of
UK corporation tax expected from prior year
overpayments and loss carry back claims.
Richard Harris
Chief Financial Officer
16 August 2023
Cash flow
2022/23
£m
2021/22
1
£m
Operating profit from continuing operations
19.1
38.5
Depreciation and amortisation
60.1
67.4
Working capital
3.0
(6.2)
Other
2.5
(0.3)
Cash inflow from operations
84.7
99.4
Capital expenditure
(44.1)
(40.6)
Net interest and tax
(7.8)
(16.2)
Lease payments
(43.6)
(53.7)
Cash flows in relation to SDIs
(9.5)
70.6
Net free cash flow
(20.3)
59.5
Business acquisition and other
(0.5)
(0.7)
Business disposal
8.8
Total cash inflow
(20.8)
67.6
Opening net cash/(debt) pre IFRS 16
16.9
(50.7)
Closing net cash/(debt) pre IFRS 16
(3.9)
16.9
IFRS 16 lease liabilities
(169.0)
(181.7)
Closing net (debt) post IFRS 16
(172.9)
(164.8)
1. Restated.
Business updates
£
109.8
m
Operating loss driven by impairment
charges of £118.9m.
£
12.3
m
Net financing charge slightly lower
than the prior year.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
73
Alternative Performance Measures
When assessing, discussing and
measuring the Group’s financial
performance, management refer to
measures used for internal performance
management. These measures are not
defined or specified under UK adopted
International Financial Reporting
Standards (IFRS) and as such are
considered to be Alternative
Performance Measures (‘APMs’).
By their nature, APMs are not uniformly
applied by all preparers including other
operators in the gambling industry.
Accordingly, APMs used by the Group
may not be comparable to other companies
within the Group’s industry.
Purpose
APMs are used by management to
aid comparison and assess historical
performance against internal performance
benchmarks and across reporting periods.
These measures provide an ongoing
and consistent basis to assess
performance by excluding items that are
materially non-recurring, uncontrollable
or exceptional. These measures can
be classified in terms of their key
financial characteristics.
Profit measures allow management and
users of the financial statements to assess
and benchmark underlying business
performance during the year. They are
primarily used by operational management
to measure operating profit contribution
and are also used by the Board to assess
performance against business plan.
The following table explains the key APMs applied by the Group
and referred to in these statements:
APM
Purpose
Closest equivalent
IFRS measure
Adjustments to reconcile to primary
financial statements
Underlying
like-for-like
(‘LFL’) net
gaming revenue
(‘NGR’)
Revenue
measure
NGR
Separately disclosed items
Excludes contribution from
any venue openings, closures,
disposals, acquired businesses
and discontinued operations
Foreign exchange movements
Underlying
LFL operating
profit/(loss)
post-central
cost reallocation
Profit
measure
Operating
profit/(loss)
Separately disclosed items
Excludes contribution from
any venue openings, closures,
disposals, acquired businesses
and discontinued operations
Foreign exchange movements
Central cost reallocation
Underlying
LFL operating
profit/(loss)
pre-central
cost reallocation
Profit
measure
Operating
profit/(loss)
Separately disclosed items
Excludes contribution from
any venue openings, closures,
disposals, acquired businesses
and discontinued operations
Foreign exchange movements
Underlying
profit/(loss)
before taxation
Profit
measure
Profit/(loss)
before tax
Separately disclosed items
Underlying
(loss)/profit
after taxation
Profit
measure
Profit/(loss)
after tax
Separately disclosed items
Underlying
(loss)/earnings
per share
Profit
measure
Earnings/
(loss) per
share
Separately disclosed items
Free cash flow
Cash
measure
Net cash
generated
from
operating
activities
Lease principal repayments
Cash flow in relation to SDIs
Cash capital expenditure
Net interest and tax payments
The Rank Group Plc
Annual Report 2023
74
Rationale for adjustments
– Profit and debt measure
1. Separately disclosed items (‘SDIs’)
SDIs are items that bear no relation to the
Group’s underlying ongoing operating
performance. The adjustment helps users
of the accounts better assess the underlying
performance of the Group, helps align
to the measures used to run the business
and still maintains clarity to the statutory
reported numbers.
Further details of the SDIs can be found
in the Financial Review and note 4.
2. Contribution from any venue
openings, closures, disposals,
acquired businesses and
discontinued operations
In the current period (2022/23), the Group
closed one Grosvenor venue and 15 Mecca
venues. For the purpose of calculating
like-for-like (‘LFL’) measures its
contribution has been excluded from the
prior period numbers and current period
numbers, to ensure comparatives are
made to measures on the same basis.
3. Foreign exchange movements
During the year the exchange rates may
fluctuate, therefore by using an exchange
rate fixed throughout the year the impact
on overseas business performance can
be calculated and eliminated.
The tables below reconcile the underlying performance measures to the reported
measures of the continuing operations of the Group.
2022/23
£m
2021/22
£m
Underlying LFL net gaming revenue (NGR)
679.9
633.2
Open, closed and disposed venues
2.2
12.0
Foreign exchange (‘FX’)
(1.2)
Underlying NGR – continuing operations
681.9
644.0
Calculation of comparative underlying LFL NGR
2021/22
Reported underlying LFL NGR
644.0
2022/23 closed venues
(12.0)
2022/23 FX
1.2
Restated underlying LFL NGR
633.2
2022/23
£m
2021/22
£m
LFL underlying operating profit
20.3
42.5
Opened, closed and disposed venues
(1.2)
(3.8)
FX
(0.2)
Underlying operating profit – continuing operations
19.1
38.5
Separately disclosed items
(128.9)
42.3
Operating (loss)/profit – continuing operations
(109.8)
80.8
Calculation of comparative underlying LFL operating profit
2021/22
£m
Reported underlying LFL operating profit
40.4
2021/22 restatement relating to digital cash
(1.3)
2021/22 opened and closed venues
(0.6)
2022/23 closed venues
3.8
2022/23 FX
0.2
Underlying LFL operating profit
42.5
2022/23
£m
2021/22
£m
Underlying current tax (charge)
(0.6)
(9.6)
Tax on separately disclosed items
27.7
(10.5)
Deferred tax
3.2
Tax credit/(charge)
27.1
(16.9)
2022/23
Pence
2021/22
Pence
Underlying EPS
1.2
4.0
Separately disclosed items
(21.6)
9.9
Reported EPS
(20.4)
13.9
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
75
Comparison of 2022/23 LFL performance to CY2019
Whilst year-on-year comparisons are now free from the material impacts of the pandemic experienced in calendar years 2020 and
2021, the Group continues to review performance against the 12 months to 31 December 2019 (CY 2019), the last comparable period
which was unaffected by COVID-19 and the more recent inflationary pressures.
NGR/£m
2022/23
CY 2019
1
Change
Grosvenor venues
306.3
359.7
(15)%
London
99.3
134.3
(26)%
Rest of UK
207.0
225.4
(8)%
Mecca venues
134.1
164.5
(18)%
Enracha venues
36.4
32.4
12%
Digital
202.9
144.3
41%
Underlying LFL Group
679.7
700.9
(3)%
Impact of venues openings, closures and FX
2.2
33.1
Underlying Group
681.9
734.0
(7)%
Operating profit/£m
2022/23
CY 2019
Change
Grosvenor venues
27.7
74.3
(63)%
Mecca venues
4.0
30.9
(87)%
Enracha venues
9.2
7.7
19%
Digital
18.8
23.0
(18)%
Central costs
(39.4)
(34.6)
14%
Underlying LFL Group
20.3
101.3
(80)%
Impact of venues openings, closures and FX
1.2
3.5
Underlying Group
19.1
104.8
(82)%
1.
Stride was acquired in October 2019 and has been included on a pro forma basis.
The Rank Group Plc
Annual Report 2023
76
Alternative Performance Measures
Continued
Reallocation of central costs
During the year, the Group undertook a review of the Group’s central costs and has concluded that a proportion of them, which
are directly attributable to the relevant business units, should be allocated to those business units, better reflecting the underlying
profitability of each segment. This resulted in changes in the underlying profit (loss) of each segment in the prior year which has
been re-presented in the table below.
Year ended 30 June 2023
Digital
£m
Grosvenor
venues
£m
Mecca
venues
£m
Enracha
venues
£m
Central
costs
£m
Total
£m
Segment revenue
202.9
306.3
136.3
36.4
681.9
Other operating income
Operating profit (loss)
18.8
27.7
2.8
9.2
(39.4)
19.1
Separately disclosed items
(9.1)
(51.7)
(67.2)
(4.2)
3.2
(128.9)
Segment result
9.7
(24.0)
(64.3)
5.0
(36.2)
(109.8)
Central costs allocation
(5.0)
(11.4)
(9.8)
(0.1)
26.3
Segment result (post-central cost allocation)
4.7
(35.4)
(74.1)
4.9
(9.9)
(109.8)
Finance costs
(12.6)
Finance income
0.8
Other financial losses
(1.1)
Profit before taxation
(122.7)
Taxation
27.1
Profit for the period from continuing operations
(95.6)
Year ended 30 June 2022 (re-presented)
Digital
£m
Grosvenor
venues
£m
Mecca
venues
£m
Enracha
venues
£m
Central
costs
£m
Total
£m
Segment revenue
183.3
296.6
134.0
30.1
644.0
Other operating income
2.6
1.0
3.6
Operating profit (loss)
17.4
45.1
(0.8)
7.5
(30.7)
38.5
Separately disclosed items
(14.5)
15.5
34.4
7.6
(0.7)
42.3
Segment result
2.9
60.6
33.6
15.1
31.4
80.8
Central costs allocation
(4.1)
(8.9)
(6.9)
(0.1)
20.0
Segment result (post-central cost allocation)
(1.2)
51.7
26.7
15.0
(11.4)
80.8
Finance costs
(13.1)
Finance income
0.1
Other financial gains
5.2
Profit before taxation
73.0
Taxation
(16.9)
Profit for the period from continuing operations
56.1
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
77
Analysis of total costs by type and segment and how the central costs have been re-allocated:
Year ended 30 June 2023
Digital
£m
Grosvenor
venues
£m
Mecca
venues
£m
Enracha
venues
£m
Central
costs
£m
Total
£m
Employment and related costs
28.1
122.2
46.1
17.7
7.7
221.6
Taxes and duties
47.7
64.2
27.1
2.0
1.2
142.2
Direct costs
57.1
28.2
20.6
3.0
108.9
Property costs
0.8
11.6
6.5
0.6
0.5
20.0
Marketing
33.3
6.2
5.7
2.4
0.2
47.8
Depreciation and amortisation
14.3
28.8
10.9
1.5
2.5
58.0
Other
7.8
29.0
26.4
0.1
1.0
64.3
Total costs before SDI (post-central cost allocation)
189.1
290.0
143.3
27.3
13.1
662.8
Cost of sales
409.0
Operating costs
253.8
Total costs before SDI (post-central cost allocation)
662.8
Year ended 30 June 2023
Digital
£m
Grosvenor
venues
£m
Mecca
venues
£m
Enracha
venues
£m
Central
costs
£m
Total
£m
Employment and related costs
3.4
5.9
4.8
0.1
(14.2)
Taxes and duties
0.4
0.9
0.9
(2.2)
Direct costs
Property costs
Marketing
Depreciation and amortisation
0.1
1.0
0.9
(2.0)
Other
1.1
3.6
3.2
(7.9)
Central cost allocation
5.0
11.4
9.8
0.1
(26.3)
Cost of sales
Operating costs
Central cost allocation
Year ended 30 June 2023
Digital
£m
Grosvenor
venues
£m
Mecca
venues
£m
Enracha
venues
£m
Central
costs
£m
Total
£m
Employment and related costs
24.7
116.1
41.3
17.6
21.9
221.6
Taxes and duties
47.3
63.3
26.2
2.0
3.4
142.2
Direct costs
57.1
28.2
20.6
3.0
108.9
Property costs
0.8
11.6
6.5
0.6
0.5
20.0
Marketing
33.3
6.2
5.7
2.4
0.2
47.8
Depreciation and amortisation
14.2
27.8
10.0
1.5
4.5
58.0
Other
6.7
25.4
23.2
0.1
8.9
64.3
Total costs before SDI (pre-central cost allocation)
184.1
278.6
133.5
27.2
39.4
662.8
Cost of sales
409.0
Operating costs
253.8
Total costs before SDI (pre-central cost allocation)
662.8
The Rank Group Plc
Annual Report 2023
78
Alternative Performance Measures
Continued
Year ended 30 June 2022 (re-presented)
Digital
£m
Grosvenor
venues
£m
Mecca
venues
£m
Enracha
venues
£m
Central
costs
£m
Total
£m
Employment and related costs
27.8
109.0
47.3
14.7
6.9
205.7
Taxes and duties
40.7
61.0
25.6
1.6
0.2
129.1
Direct costs
49.4
23.6
19.9
2.4
95.3
Property costs
0.5
9.5
4.5
0.6
0.9
16.0
Marketing
33.2
5.9
5.8
1.7
0.1
46.7
Depreciation and amortisation
13.4
33.3
16.0
1.3
3.4
67.4
Other
5.0
20.7
23.6
0.4
(0.8)
48.9
Total costs before SDI (post-central cost allocation)
170.0
263.0
142.7
22.7
10.7
609.1
Cost of sales
386.5
Operating costs
222.6
Total costs before SDI (post-central cost allocation)
609.1
Year ended 30 June 2022 (re-presented)
Digital
£m
Grosvenor
venues
£m
Mecca
venues
£m
Enracha
venues
£m
Central
costs
£m
Total
£m
Employment and related costs
3.5
5.1
4.3
0.1
(13.0)
Taxes and duties
0.2
0.5
0.5
(1.2)
Direct costs
Property costs
0.8
(0.8)
Marketing
Depreciation and amortisation
0.2
0.9
0.9
(2.0)
Other
0.2
1.6
1.2
(3.0)
Central cost allocation
4.1
8.9
6.9
0.1
(20.0)
Cost of sales
Operating costs
Central cost allocation
Six months ended 31 December 2022 (unaudited and re-presented)
Digital
£m
Grosvenor
venues
£m
Mecca
venues
£m
Enracha
venues
£m
Central
costs
£m
Total
£m
Employment and related costs
24.3
103.9
43.0
14.6
19.9
205.7
Taxes and duties
40.5
60.5
25.1
1.6
1.4
129.1
Direct costs
49.4
23.6
19.9
2.4
95.3
Property costs
0.5
8.7
4.5
0.6
1.7
16.0
Marketing
33.2
5.9
5.8
1.7
0.1
46.7
Depreciation and amortisation
13.2
32.4
15.1
1.3
5.4
67.4
Other
4.8
19.1
22.4
0.4
2.2
48.9
Total costs before SDI (pre-central cost allocation)
165.9
254.1
135.8
22.6
30.7
609.1
Cost of sales
386.5
Operating costs
222.6
Total costs before SDI (pre-central cost allocation)
609.1
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
79
Risk management
Improving our ability
to identify, mitigate,
monitor and review
key risks.
How we manage risk
Understanding, accepting and managing
risk are fundamental to Rank’s strategy
and success. We have a Group enterprise-
wide risk management framework and
approach, which is integrated into our
organisational management structure
and responsibilities. The aim of this is to
provide oversight and governance of the
key risks we face, as well as monitoring
upcoming and emerging risks and
performing horizon scanning over
the medium to long term.
Key or material risks are identified and
monitored through risk registers at a
Group level and within business units,
ensuring both a top-down and bottom-up
approach to risk management.
Over the past year we have continued
to enhance our Group enterprise risk
management framework and improve our
ability to identify, mitigate, monitor and
review key risks. For each principal risk
identified, the Risk Committee assessed
the likelihood and consequence, and
confirmed a ‘risk owner’ who is a member
of the Executive Committee. The risk
owner is responsible for defining and
implementing mitigations which are
reviewed for appropriateness and
monitored regularly.
Risk appetite
Defining risk appetite is key in the process
of embedding the risk management system
into our organisational culture. Our risk
appetite approach is to minimise our
exposure to reputational, compliance and
excessive financial risk, whilst accepting
and encouraging more risk in pursuit of
our purpose and ambition. As part of the
establishment of risk appetite, the Board
will consider and monitor the level of
acceptable risk it is willing to take in
each of the principal risk areas.
We recognise that our appetite for
risk varies according to the activity
undertaken, and that our acceptance
of risk is subject always to ensuring
that potential benefits and risks are fully
understood before developments are
authorised, and that sensible measures
to mitigate risk are established.
Board
Role:
The Board has overall responsibility for
the risk management framework and for
establishing risk appetite, as well as
ensuring that the approach is embedded
into the operations of the business.
Specific activities:
Approves risk management framework
and processes. Sets risk appetite. Reviews
the Group’s risk profile.
Risk Committee
Role:
The Group Risk Committee is responsible
for implementing the risk management
framework and processes, assessing and
managing risk and assisting the Board
and Audit Committee in their oversight
of risk and mitigation.
Specific activities:
Reviews Group risk register. Carries out
‘deep dive’ risk register reviews of specific
business areas. Identifies and manages
risks as they arise. Provides forum to
ensure adequate and timely progress
of risk-mitigation actions. Considers
reports from compliance functions.
Audit Committee
Role:
The Audit Committee is responsible for
assessing the ongoing effectiveness of the
risk management framework and processes,
and for undertaking an independent review
of the mitigation plans for material risks.
Specific activities:
Oversees risk management framework,
controls and processes. Reviews action
plans to manage significant risks.
Reviews Group risk register.
Group internal audit
Role:
Group internal audit helps to manage risk
identification by conducting independent
audits of the risks to the business and
progress in mitigating action plans.
Specific activities:
Develops a risk-based internal audit
programme. Audits the risk processes
across the organisation. Receives and
provides assurance on the management
of risk. Reports on the efficiency and
effectiveness of internal controls.
Our risk management framework
Board
Group internal audit
Risk Committee
Audit Committee
Top-down
identification
Bottom-up
identification
Mitigate
Review
Monitor
Identify
The Rank Group Plc
Annual Report 2023
80
Principal risks and uncertainties
The Board has conducted a robust
assessment of the Company’s principal
and emerging risks. The risks outlined
in this section are the principal risks that
we have identified as material to the
Group. They represent a ‘point-in-time’
assessment, as the environment in which
the Group operates is constantly changing
and new risks may always arise.
Risks are considered in terms of likelihood
and impact and are based on residual risk
rating of: high, medium and low, i.e. after
taking into account controls already in
place and operating effectively. Mapping
risks in this way helps not only to prioritise
the risks and required actions but also to
direct the required resource to maintain
the effectiveness of controls already in
place and mitigate further where required.
The risks outlined in this section are not
set out in any order of priority, and do not
include all risks associated with the
Group’s activities.
Additional risks not presently known to
management, or currently deemed less
material, may also have an adverse effect
on the business. Risks such as these
are not raised as principal risks but are
nevertheless periodically monitored for
their impact on the Group.
Emerging risks
Our risk management processes include
consideration of emerging (including
opportunity) risks; horizon scanning
is performed with a view to enabling
management to take timely steps to
intervene as appropriate.
Our methodology used to identify emerging
risks includes reviews with both internal
and external subject matter experts,
reviews of consultation papers and
publications from within and outside the
industry and the use of key risk indicators.
Throughout the year some new risks have
emerged and developed which have been
monitored by management and action
taken when they started to crystallise.
The current economic pressures,
high rates of inflation and pressures on
disposable income are a cause for concern
for many consumers. The Executive
Directors continue to be vigilant of the
changing economic backdrop and the
impact on the Group.
Additionally, changes in the regulation of
the gaming market are monitored closely
and the Group continues to evolve
climate-related risks and opportunities.
However, climate risks are currently not
regarded as a principal risk and the risk
itself is currently considered low.
Principal risks and uncertainties
Summary Residual Risk
Yearly change
1
Uncertain trading
environment
2
Compliance with
gambling law and
regulations
3
Safe and sustainable
gambling
4
People
5
Strategic programmes
6
Health and safety
7
Data protection
and management
8
Cyber resilience
9
Business continuity
and Disaster Recovery
10
Dependency on third
parties and supply chain
11
Taxation
12
Liquidity and funding
In 2023
– One risk was removed: Pandemic
– One risk was introduced: Liquidity and funding
Impact
Likelihood
1
2
3
5
4
6
12
7
8
9
10
11
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
81
Principal risk: 1
Uncertain trading environment
Yearly change
Principal risk
Consumers’ discretionary expenditure continues to be impacted
by inflationary pressures, volatile energy markets and higher
interest rates. Such pressures influence customer behaviour and
can reduce spend on entertainment and leisure activities such as
those offered by the Group, as well as their propensity to visit our
venues. This could impact our financial performance and ability
to deliver on our strategic plans.
Moreover, various cost pressures are impacting the operating
margins of our venues businesses and this will be further
impacted if wage and other inflation remains high. Related risks
caused by current macroeconomic and geopolitical uncertainty
are energy availability and the increased cost of products and
services, all of which could impact our future performance.
Residual risk rating and change in risk impact
Considered high residual risk and stable.
With the current trading environment, inflationary pressures,
energy prices remaining above historic norms, increases in
interest rates and labour shortages impacting the leisure sector
in particular, the risk here is considered high.
Risk mitigation strategy
We are actively monitoring the situation and continue to put
contingency measures in place to manage these risks, including:
strategic plans have been prepared with current consumer
pressures in mind. We have adapted our approach to ensure
future plans are sufficiently robust to deal with the uncertain
trading conditions.
monitoring economic developments and undertake scenario
analysis where appropriate. In particular, the Group focuses
on impacts in the short and medium term that may result
from changes in customer behaviour.
ongoing review of operational plans to ensure that they are
robust and well managed.
undertaking regular insight and tracking work in relation to
our brands and continue to assess the relevance of our products
to our customers.
considering ways to manage the Group’s exposure in respect
of external conditions beyond its control, including forward
buying of energy and reviewing the extent of interest rate
risk exposure.
ensuring that our procurement team conducts tender processes
and leverages our scale to effectively control costs and ensure
pricing is competitive.
Governance and oversight of risk
Board.
Link to strategy
Pillars 2 and 3.
Principal risk: 2
Compliance with gambling laws
and regulations
Yearly change
Principal risk
Regulatory and legislative regimes for betting and gaming in key
markets are constantly under review and can change (including
as to their interpretation by regulators) at short notice. These
changes could benefit or have an adverse effect on the business
and additional costs might be incurred in order to comply. Failing
to comply leads to an increased risk of investigation(s) and
regulatory action and sanctions by way of licence conditions,
financial penalties and/or loss of an operating licence.
Residual risk rating and change in risk impact
Considered high residual risk and increasing.
There is ongoing increased regulatory focus on compliance
by regulators in the jurisdictions in which the Group operates.
The risk of potential non-compliance increases with the pace of
change in regulation, particularly when limited time is provided
to ensure compliance. Regulatory change in the UK is often
delivered through ad hoc Gambling Commission guidance which
is often open to interpretation; this further increases the risk of
a negative outcome from a regulatory compliance assessment.
Risk mitigation strategy
The Group ensures that:
it seeks ongoing and regular engagement with government,
key civil servants involved in determining gambling policy
and with regulators.
it monitors legislative and regulatory developments and
announcements in relation to prospective change.
it has defined policies and procedures in place, which are
periodically reviewed and updated as appropriate to take
account of regulatory changes and guidance.
it has a dedicated compliance team led by an experienced
Director of Compliance & Safer Gambling, which monitors
implementation of and compliance with such policies and
procedures and provides regular reports to the venues’ senior
management, as well as to the Compliance and Group Risk
Committees. The Director of Compliance & Safer Gambling
also provides bi-annual reports to the Audit Committee.
its Compliance Committee meets on a monthly basis, with
agenda items including data trends, monitoring programme
outputs, proposed changes to compliance models, tools and
processes and trade association updates.
all colleagues undertake annual mandatory compliance
training (including anti-bribery and corruption and money
laundering), with additional training being undertaken as
required/requested or as may be appropriate to a specific role.
it actively promotes a compliant environment and culture
in which customers can play safely.
it engages with regulators as appropriate and examines
the learnings from, and measures adopted by, other operators
and sectors of the gambling industry.
Governance and oversight of risk
ESG and Safer Gambling Committee.
Link to strategy
Pillars 1, 2, 3 and 5.
The Rank Group Plc
Annual Report 2023
82
Risk management
Continued
Principal risk: 3
Safe and sustainable gambling
Yearly change
Principal risk
Safe gambling underpins our strategy with one of our five
strategic pillars being that we will build sustainable relationships
with our customers by providing them with safe environments
in which to play. This minimises the potential for our customers
to suffer harm from their gambling and will assist the Group
in ensuring that it grows the business in a sustainable way.
We are committed to delivering the highest possible levels
of player safety and protection.
Failure to provide a safe gambling environment for our customers
could have regulatory implications, affect trust in our brands and
impact our ability to build a sustainable business.
Residual risk rating and change in risk impact
Considered medium residual risk and stable.
Our most material ESG issue is to ensure the highest possible
levels of player safety and protection.
Risk mitigation strategy
The Group ensures that:
it actively promotes a safer gambling culture.
it interacts and engages with its customers on a regular basis.
it makes available a range of tools on all brands across all
channels to support customers in managing their spend
and play.
it invests continuously in the development of its people,
processes and technology, including with the assistance
of expert third parties, to introduce new and ongoing
improvements to enable it to identify and effectively interact
with at-risk customers.
it continues to invest in data analytics to better identify
potentially at-risk play by consumers and in the resultant
processes which deliver the appropriate interactions with
those customers and the ongoing evaluation of the
effectiveness of those interactions.
all colleagues undertake annual mandatory safer gambling
training, with additional training (including provided
externally, for example by GamCare) as required/requested
or as may be appropriate to a specific role.
it invests significantly in improvements for tackling the
problem through donations to research, treatment and
education initiatives, as well as through driving collaboration
across the industry with other operators, charities and
regulatory bodies.
it has a dedicated and experienced first and second line safer
gambling teams.
Governance and oversight of risk
ESG and Safer Gambling Committee.
Link to strategy
Pillars 1 and 5.
Principal risk: 4
People
Yearly change
Principal risk
Pivotal to the success of the organisation and a failure to attract
or retain key individuals may impact the Group’s ability to deliver
on its strategic priorities.
A prerequisite to achieving all the strategic priorities is ensuring
the Group has the right people with the right skills, deployed
within the right area of the business.
Residual risk rating and change in risk impact
Considered medium residual risk and stable.
The availability of colleagues and competition for talent continues
to be a focus area, particularly for our UK venues business post
both the pandemic and the impact of Brexit on the broader
hospitality sector.
Risk mitigation strategy
The Group ensures that it:
regularly engages with colleagues and reviews its reward
propositions in order to retain existing talent and attract
the best candidates to roles.
conducts benchmarking exercises in relation to its
compensation packages.
provides training and induction programmes to new joiners
tailored as appropriate for those who are new to the sector.
monitors attrition and recruitment rates.
is focused is on developing diversity across the Group.
continues to develop its succession plans.
offers opportunities for colleagues to develop their skills
and progress in their careers.
continues to consider the development of its culture, including
how this is viewed by colleagues in employee opinion surveys
and the actions that can be taken in light of the output.
regularly engage with trade union bodies and maintain
an open dialogue on matters impacting our colleagues.
Governance and oversight of risk
Board, Nominations and Remuneration Committees.
Link to strategy
Pillars 1, 2, 3, 4 and 5.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
83
Principal risk: 5
Strategic programmes
Yearly change
Principal risk
Key projects and programmes could fail to deliver, resulting in
missed market opportunities for the Group, and/or take longer
to deliver, resulting in missed synergies and savings.
Residual risk rating and change in risk impact
Considered medium residual risk and stable.
Failure to deliver key strategic projects and programmes impacts
on customer loyalty and the strategic growth of the business and
therefore remains a medium residual risk but is also regarded
as stable.
Risk mitigation strategy
The Group ensures that programmes:
use a structured and disciplined delivery methodology to ensure
that they are robustly managed to achieve their outcome.
are subjected to detailed management oversight as well as
having sponsorship from a senior-level stakeholder.
follow a comprehensive risk management approach and are
managed by experienced project and programme managers.
Governance and oversight of risk
Board.
Link to strategy
Pillars 1, 2 and 3.
Principal risk: 6
Health and safety
Yearly change
Principal risk
Failure to meet the requirements of the various domestic
and international rules and regulations relating to the safety
of our employees and customers could expose the Group
(and individual Directors and employees) to material civil,
criminal and/or regulatory action with the associated financial
and reputational consequences.
Residual risk rating and change in risk impact
Considered medium residual risk and stable.
No significant changes in domestic and international
standards/regulations are anticipated in the short term.
Risk mitigation strategy
The Group ensures that:
it has defined policies and procedures in place, which are
periodically reviewed and updated as appropriate.
it has a dedicated health and safety team led by an experienced
Head of Health and Safety, which monitors implementation
of and compliance with such policies and procedures and
provides regular reports to the venues’ senior management,
as well as to the Health and Safety and Group Risk Committees.
The Head of Health and Safety also provides bi-annual reports
to the Audit Committee.
all colleagues undertake annual mandatory training, with
additional training being undertaken as required/requested
or as may be appropriate to a specific role.
Governance and oversight of risk
Audit Committee.
Link to strategy
Pillars 3 and 5.
The Rank Group Plc
Annual Report 2023
84
Risk management
Continued
Principal risk: 7
Data protection and management
Yearly change
Principal risk
The inability to adequately protect sensitive customer data
and other key data and information assets that could be leaked,
exposed, hacked or transmitted would result in customer
detriment, formal investigations and/or possible litigation
leading to prosecution, fines and/or damage to our brands.
Residual risk rating and change in risk impact
Considered medium residual risk and stable.
The Group continues to develop and enhance its control
environment in relation to customer data controls and
regulatory requirements.
Risk mitigation strategy
The Group has in place data protection policies in order to protect
the privacy rights of individuals in accordance with GDPR and
other relevant local data protection and privacy legislation
(as applicable). These are monitored by an experienced Data
Protection Officer (‘DPO’) to ensure that the business is aware of,
and adheres to, legal requirements and industry best practice.
The DPO provides regular reports to the Group Risk Committee
on relevant data and trends, monitoring programme outputs,
ongoing projects and any potential regulatory matters. The DPO
also provides bi-annual reports to the Audit Committee.
All colleagues undertake annual mandatory training, with
additional training being undertaken as required/requested
or as may be appropriate to a specific role.
Technology and IT security controls are in place to restrict access
to sensitive data and ensure individuals only have access to the
data they need to do their job. The Group also carries out periodic
penetration testing of security controls around data.
Governance and oversight of risk
Audit Committee.
Link to strategy
Pillars 1, 2 and 3.
Principal risk: 8
Cyber resilience
Yearly change
Principal risk
Cyber-attacks can disrupt and cause considerable financial
and reputational damage to the Group. If a cyber-attack were
to occur, the Group could lose assets, reputation and business,
and potentially face regulatory fines and/or litigation –
as well as the costs of remediation.
Operations are highly dependent on technology and advanced
information systems (such as the use of cloud computing)
and there is a risk that such technology or systems could fail,
or outages occur.
Residual risk rating and change in risk impact
Considered medium residual risk and increasing.
Due to the programme of work in place and ongoing monitoring
and response to new and emerging attack vectors, this is
considered an increasing risk for the Group.
Risk mitigation strategy
The Group:
has a Security Operations Centre (SOC) and Vulnerability
Management service tools(s) to provide increased visibility
of security events and enable vulnerabilities to be monitored/
quickly addressed.
has in place security policies and procedures and conducts
training for colleagues to ensure ongoing awareness.
employs a dedicated, specialist Group security team.
carries out periodic attack and penetration testing, with
actions arising followed-up, tracked and remediated by the
security team.
follows a rolling programme of work to continue to enhance
cybersecurity and resilience within the IT estate.
Governance and oversight of risk
Audit Committee.
Link to strategy
Pillars 1, 2 and 3.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
85
Risk management
Continued
Principal risk: 9
Business continuity
and disaster recovery
Yearly change
Principal risk
Planning and preparation of the organisation, to ensure it could
overcome serious incidents or disasters and resume normal
operations within a reasonably short period, is critical to ensure
that there is minimal impact to its operations, customers
and reputation.
Typical disasters might include: natural disasters such as
fires and floods, pandemics, accidents impacting key people,
insolvency of key suppliers, events that result in a loss or lack
of availability of data or IT systems, negative media campaigns
and market upheavals.
Residual risk rating and change in risk impact
Considered medium residual risk and stable.
The geographical nature of the operating environment
and key risk exposures are known and understood.
Risk mitigation strategy
The Group seeks to develop, embed and refine its approach to
incident and crisis management on an ongoing proactive basis.
Group business continuity plans are regularly reviewed for key
sites and business areas and this work includes reviewing the
resilience of and disaster recovery for IT systems.
Governance and oversight of risk
Audit Committee.
Link to strategy
Pillars 1, 2, 3 and 5.
Principal risk: 10
Dependency on third parties
and supply chain
Yearly change
Principal risk
The Group is dependent on a number of these for the operation
of its business. The withdrawal or removal from the market of one
or more of these third-party suppliers, failure of these suppliers
to comply with contractual obligations, or reputational issues
arising in connection with these suppliers could adversely affect
operations, especially where these suppliers are niche.
Residual risk rating and change in risk impact
Considered medium residual risk and stable.
The third-party operating environment and key risk exposures
have remained the same but the potential risk to supply chain
due to the current macroeconomic environment continues
to be monitored.
Risk mitigation strategy
The Group has a central procurement team that oversees the
process for acquisition of suppliers across the Group, utilising
a supplier risk management framework. Our policies and
procedures require due diligence to be carried out on suppliers.
We require that supplier contracts include, amongst other things,
appropriate clauses on compliance with applicable laws and
regulations, the prevention of modern slavery and anti-bribery.
We seek to work with suppliers who are actively managing
climate risks.
Business owners are responsible for communication with key
suppliers and are ultimately accountable for such relationships
and ensuring that contractual requirements are met.
Governance and oversight of risk
Audit Committee.
Link to strategy
Pillars 1, 2, 3, 4 and 5.
The Rank Group Plc
Annual Report 2023
86
Principal risk: 11
Taxation
Yearly change
Principal risk
Changes in fiscal regimes in domestic and international markets
can happen at short notice. These changes could benefit or have
an adverse impact with additional costs potentially incurred
in order to comply.
Residual risk rating and change in risk impact
Considered low residual risk and stable.
Tax changes in the immediate future are not anticipated
to be material in their impact on the Group.
Risk mitigation strategy
The Group’s tax strategy is approved annually by the Board.
Responsibility for its execution is delegated to the Chief Financial
Officer who reports the Group’s tax position to the Board on
a regular basis.
The Group ensures that it:
has an appropriately qualified and resourced tax team
to manage its tax affairs.
continues to monitor tax legislation and announcements
in relation to prospective change and, where appropriate,
participate in consultations over proposed legislation,
either directly or through industry bodies.
engages with regulators as appropriate.
performs analysis of the financial impact on the Group
arising from proposed changes to taxation rates.
seeks external advice and support as may be required.
develops organisational contingency plans as appropriate.
Governance and oversight of risk
Board and Audit Committee.
Link to strategy
Pillars 2 and 3.
Principal risk: 12
Liquidity and funding
Yearly change
Principal risk
The Group is reliant on committed debt facilities with four
lenders, all of which have specific obligations and covenants
that need to be met, and multiple banks for clearing
(transaction processing).
A loss of debt facilities and/or clearing facilities could result
in the Group being unable to meet its obligations as they
become due.
Residual risk rating and change in risk impact
Considered high residual risk and increasing.
The above is being maintained through open dialogue with
the banks.
Risk mitigation strategy
The Group ensures that it:
continues to review the Group’s capital structure to ensure we
have financing in place to support investment in the business.
has sufficient cash reserves to navigate through any short-term
reduction in available debt facilities.
ongoing monitoring of financial position with banks and
open dialogue around the provisions (accurate forecasting
processes and early engagement with lenders around
covenant requirements).
Treasury team involved in advance of any major business
decisions that could impact banks providing clearing facilities.
ensure no trading entity is solely reliant on one bank for
clearing services.
Governance and oversight of risk
Board and Finance Committee.
Link to strategy
Pillars 1, 2, 3, 4 and 5.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
87
Compliance statements
Assessment
In adopting the going concern basis
and viability statement for preparing the
financial information, the Directors have
considered the circumstances impacting
the Group during the year as detailed in
the operating review on pages 12 to 23,
including the budget for 2023/24
(‘the base case’), the long range forecast
approved by the Board, and recent trading
performance. The Directors have reviewed
the Group’s projected compliance with its
banking covenants and access to funding
options for the 12 months ending
31 August 2024 for the going concern
period, the six months beyond the end
of the going concern period for cliff edge
events affecting the going concern period
such as the availability of revolving credit
facilities or repayments of any term loans,
and for the 3 years ending August 2026
for the viability assessment.
The Directors recognise that there is
continued uncertainty at this time caused
by the slower than anticipated return
of customers to UK land-based leisure
entertainment venues, the impact of
macroeconomic factors on consumer
sentiment and disposable incomes,
continued inflationary pressures and
higher interest rates and their overall
impact on consumer demand and
discretionary spending. The Directors
note that this has had an impact on the
accuracy of budgeting and forecasting
for the current financial year, and this
has been considered by Management when
preparing their sensitivity review for the
going concern period.
The Directors have reviewed and
challenged management’s assumptions
for the Group’s base case view for the going
concern period. Key considerations are
the assumptions on the levels of customer
visits and their average spend in the
venues based businesses, and the number
of first time and returning depositors in
the digital businesses, and the average
level of spend per visit for each. The key
base assumptions on costs are as follows:
Payroll costs are adjusted for increases
in the National Minimum Wage and pay
rise awarded in April 2024.
Rent due during the 23/24 financial year
is paid on time.
All tax and duty are paid on time.
Capital expenditure is in line with
strategic plans.
Standard payment terms are assumed
for supplier payments.
The base case view contains certain
discretionary costs within management
control that could be reduced in the event
of a revenue downturn. These include
reductions to overheads, reduction to
marketing costs, reductions to the
venues’ operating costs and reductions
to capital expenditure.
Revolving credit facilities totalling £100m
are available to the Group through to
November 2024.
In November 2024, the facilities
available to the Group reduces to £75m,
maturing in February 2025. Based on
ongoing conversations with lenders and
the improving trading performance of
the Group, Management has a reasonable
expectation that there will be a successful
refinancing of the facilities beyond
February 2025.
At the date of approval of the financial
statements, £50m of the £100m RCF had
been drawn down in order to repay the
term loan.
In undertaking their assessment,
the Directors also reviewed compliance
with the banking covenants (‘Covenants’)
which are tested bi-annually at June and
December. The Group expects to meet the
Covenants throughout the going concern
period and as at December 2023 and
June 2024 and have the cash available
to meet its liabilities as they fall due.
Sensitivity analysis
The base case view reflects the Directors’
best estimate of the outcome for the going
concern period. A number of plausible but
severe downside risks, including
consideration of possible mitigating
actions, have been modelled with particular
focus on the potential impact to cash flows,
cash headroom and covenant compliance
throughout the going concern period.
The three downside scenarios modelled are:
(i) revenues in the Grosvenor business
fall by 23% and the Group experiences
additional inflationary costs compared to
the base case view, with management taking
only mitigating actions that have no effect
on the Group’s trading performance
(ii) revenues in Grosvenor fall by 20%
and Rank Interactive by 7% versus the
base case view, with management taking
a number of mitigating actions including
reduction in capital expenditure, reduction
in marketing and other overheads and the
removal of the Group planning contingency.
(iii) a reverse stress test, revenues in
Grosvenor fall by 36% in the initial year,
with management taking actions as for
scenario (ii) but with further mitigating
actions on employment costs and
extending creditor days.
Having modelled the downside scenarios,
the indication is that the Group would
continue to meet its covenant requirements
in all scenarios and have available cash
to meet liabilities in all three scenarios;
refer to note 20 for covenants.
Accordingly, the Directors have a
reasonable expectation that the Group
has adequate resources to continue in
operational existence for a period at least
through to 31 August 2024.
For these reasons, the Directors continue
to adopt the going concern basis for the
preparation of these consolidated and
Company financial statements, and in
preparing the consolidated and Company
financial statements, they do not include
any adjustments that would be required
to be made if they were prepared on a
basis other than going concern.
Going concern statement
Based on the Group’s cash flow forecasts
and business plan, the Directors believe
that the Group will generate sufficient cash
to meet its liabilities as they fall due for the
period up to 31 August 2024. In making
such statement, the Directors highlight
forecasting accuracy in relation to the
level of trading performance achieved
as the key sensitivity in the approved
base case.
The Directors have considered three
downside scenarios which reflects a
reduced trading performance, inflationary
impacts on the cost base and various
management-controlled cost mitigations.
In each of the three downside scenarios,
the Group will generate sufficient cash
to meet its liabilities as they fall due and
meet its covenant requirements for the
period to 31 August 2024 with scenarios
ii) and iii) requiring the implementation
and execution of mitigating cost actions
within the control of management.
Going concern and viability statement
The Rank Group Plc
Annual Report 2023
88
Viability statement
In accordance with provision 31 of the
2018 UK Corporate Governance Code,
the Directors confirm that they have
considered the current position of the
Group and assessed its prospects and
longer-term viability over the three-year
period to August 2026. Although longer
periods are used when making significant
strategic decisions, three years has been
used as it is considered the longest period
of time over which suitable certainty for
key assumptions in the current climate
can be made and is supported by the
Group’s business plan.
Having undertaken their assessment and
considered the overall circumstances of
the Group, the Directors confirm that they
have a reasonable expectation that the
Group will be able to continue in operation
and meet its liabilities as they fall due over
the three-year period to August 2026.
In making this statement, the Directors
have performed a robust assessment of
the principal risks facing the Group which
includes an assessment of both financial
and non-financial risks that may threaten
the business model, future performance,
liquidity and solvency of the Group.
The key assumptions made are that:
The Group performs in line with the
base case for FY24 used for the going
concern assessment, and the strategic
plan approved by the Board;
The Group continues to have access
to its existing banking revolving credit
facilities (‘RCF’), having maturity dates
in November 2024 and February 2025,
and that the Group is able to arrange new
RCF with its banking group at a level
required as existing facilities mature.
The Directors have also considered the
potential outcome from the Government’s
review of the Gambling Act 2005, for
which the White Paper was published on
the 27 April 2023; based on the information
available and their understanding at the
date of this statement, the White Paper is
anticipated to have a net positive impact
on the Group.
Our approach to risk management and
details of the principal risks facing Rank,
together with the impact of each risk, the
direction of travel and the actions taken
to mitigate such risks are set out on
pages 80 to 87. The risks considered
include (without limitation): uncertain
trading environment and macroeconomic
conditions, changes to regulation
(including gambling laws and regulations),
people, safer gambling, health and safety,
tax, liquidity and funding, and technology
risks (including data and cybersecurity).
The Group’s business plan is reviewed at
least annually. It considers current trading
trends, the impact of capital projects,
existing debt facilities and compliance with
covenants and expected changes to the
regulatory and competitive environment,
as well as expectations for consumer
disposable income. In carrying out the
assessment the Directors have reviewed
and challenged key assumptions within
the Group’s business plan. Details of the
assumptions included in the assessment and
the sensitivity analysis applied to the base
case plan as set out opposite on page 88.
Non-financial information statement
We aim to comply with the Non-Financial Reporting Directive requirements from sections 414CA and 414CB of the UK Companies
Act 2006. The table below sets out where relevant information is located in this Annual Report.
Reporting requirement
Some of our relevant policies
Where to find more in the Annual Report
Pages
Environmental matters
Environment and KPI
56 to 70
Employees
Health and safety policy
Whistleblowing policy
Code of conduct
Colleagues and KPI
Diversity & Inclusion
Equal opportunities
Customers
Stakeholder engagement
53 to 56, 46 to 49 and
102 to 103
Human Rights
Modern slavery statement
Human rights
49
Social Matters
Health and safety policy
Code of conduct
Whistleblowing policy
Customers and KPI
Colleagues and KPI
Communities and KPI
53 to 56, 71 and 46 to 49
Anti-corruption
and anti-bribery
Anti-corruption and bribery,
gifts and hospitality policy
Code of conduct
Whistleblowing policy
Anti-money laundering policy
Colleagues
Audit Committee
53 to 56 and 109 to 115
Business model
Our business model
22
Principal risks
and uncertainties
Description of risk processes,
risk management, risk
governance
80 to 87
Non-financial key
performance indicators
Our key performance indicators
Our strategy
Our ESG strategy
Our external environment
52 to 71, 30 to 41 and
24 to 27
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
89
The Rank Group Plc
Annual Report 2023
90
Governance Report
In this section:
We provide an overview of our
corporate governance structure,
policies and practices.
We also look at the key activities
undertaken during the year by
our Board and its Committees
in ensuring effective leadership,
oversight and application of
best practice principles at Rank.
92
Chair’s introduction to governance
94
Governance at a glance
95
2018 Code Compliance Statement
96
How we are governed
98
Our Board
100 A year in review
102 Our culture and workforce engagement
103 Senior management
104 Nominations Committee Report
109 Audit Committee Report
117
ESG & Safer Gambling
Committee Report
121 Finance Committee Report
123 Remuneration Committee Report
126 Remuneration at a glance
128 Remuneration Policy
136 Annual Report on Remuneration
148 Directors’ Report
152 Directors’ Responsibilities
Strategic report
Governance report
Financial statements
Overview
91
The Rank Group Plc
Annual Report 2023
We were pleased to see key ESG
performance measures established during
the year, which will provide a clear view
for the Board as we make progress towards
our ESG aims. I am particularly pleased
with how the Board committees have
worked to create a strong understanding
of their ESG focus areas, working together
to build the strong threads that support
our ESG strategy.
Safer gambling remains our primary
ESG focus area, and in light of the UK
Government’s White Paper on gambling
legislative reforms, we continue to focus
strongly on promoting a safer gambling
culture and our robust response to the risk
of gambling-related harm. While we are
in business to provide an exciting and
entertaining experience to our customers,
it is vital they maintain trust in our brands
and feel safe at all times. We are fully
engaged with ongoing regulatory
developments, and in particular the
publication of the much-anticipated
White Paper on gambling legislative
reforms in the UK, and we will maintain
the pace of delivery as we contribute to the
consultation process as the policy moves
to its next phase. You can read more about
the implications for Rank in the Chief
Executive’s review of the reforms
on page 28 to 29.
The Board is steadfast
in its commitment
to strong corporate
governance. We
firmly believe that
cultivating effective
governance practices
leads to stronger
value creation and,
in parallel, reducing
risk for all our
stakeholders.
Alex Thursby
Chair
Dear shareholders
On behalf of the Board, I am pleased
to present this year’s Directors’ and
Corporate Governance Report. The Board
is steadfast in its commitment to strong
corporate governance. We firmly believe
that cultivating effective governance
practices leads to stronger value creation
in the long term and reduces risk for all
our stakeholders. The Board has
maintained its focus on high standards
throughout the year, ensuring that our
governance framework meets the needs of
the business and is appropriately aligned
with best practice, while remaining aware
of the macroeconomic conditions, both
in the UK and globally.
ESG and safer gambling
We have continued to make very good
progress in the year on our commitment
to environmental, social, and governance
(ESG) matters, and we have further
embedded the Group purpose and
strategic pillars that were refreshed
in the prior year. We remain committed
to ensuring that sustainability is clearly
identified and at the core of what we do.
You can find more information in our
2023 Sustainability Report as we continue
to deliver against our ESG strategy.
The Board is convinced this will enable
us to create a more successful business.
Safer gambling remains
our primary ESG focus
area, and in light of the
UK Government’s White
Paper on gambling
legislative reforms, we
continue to focus strongly
on promoting a safer
gambling culture.”
The Rank Group Plc
Annual Report 2023
92
Chair’s introduction to governance
Developing our relationships
with stakeholders
Stakeholder engagement enables us to
better understand what matters most to
the people with an interest in our business,
consider all relevant factors and select the
best course of action for long-term business
success. Key matters of concern to
stakeholders during the year have included
building a stronger culture within Rank,
the Mecca estate rationalisation, and the
volatility of energy prices and wider cost
of living pressures. I remain confident in
the Board’s ability to effectively engage
with our key stakeholders and utilise that
engagement in its decision-making. Some
of the highlights of how the Board engaged
with key stakeholders during the year are:
Colleagues: visits to our venues and
offices to engage with colleagues
first-hand in their place of work; good
relationships with the Chief Product
Officer and Workforce Engagement
Director that are stimulating
discussions at Board level.
Regulators: corresponded and participated
in meetings with regulators specifically
focused toward Board Directors.
Shareholders: held 23 meetings
during the course of the year with
our shareholders.
More information about our stakeholder
engagement is set out on pages 45 to 49
of this report.
Culture
As part of our commitment to see the
strategic aims of the Group flourish, I was
pleased to see the ‘baton’ pass seamlessly
to Lucinda Charles-Jones as the Board’s
designated Non-Executive Director for
workforce engagement. She made a strong
start in her collaboration with Rank’s Chief
People Officer, which sets the pace we need
to strengthen our culture, a core enabler
to the long-term success of the Group.
More information on how the Board
monitors culture is set out on page 102.
Board changes
Steven Esom stepped down from the
Board and as Chair of the Remuneration
Committee on 31 December 2022, having
completed over six years’ service on the
Board. During his time with Rank, Steven
has been a valued contributor to Board
discussions, drawing on his wealth of
experience. During his time as Chair
of the Remuneration Committee, he was
instrumental in laying the foundations
for Rank’s future growth. Steven left with
the Board’s best wishes.
I was delighted to have Lucinda Charles-
Jones step into the role as Chair of the
Remuneration Committee, as well as
assuming Steven’s role as the designated
Non-Executive Director for workforce
engagement. Lucinda has brought a
wealth of her people, culture and reward
experience to the role.
Following Steven’s departure from
the Board, the Nominations Committee,
having considered the composition of
the Board and the desired skills to
complement the Board as a whole,
undertook a recruitment process for an
additional Independent Non-Executive
Director to join the Board. I am pleased
the process has resulted in the appointment
of Keith Laslop, who will join the Board on
1 September 2023. For more information
please see the Nominations Committee
report available on pages 104 to 105.
Board effectiveness and composition
In 2022, the Board undertook a two-
to-three-year commitment to review
its effectiveness by way of an external
facilitator, to check and assess whether
the Board was balanced in its composition,
focus and approach and aligned with the
Company’s overall strategic goals.
Lintstock Limited was engaged in 2022 to
run the longer two-to-three-year evaluation
process. The process commenced in 2022
with a questionnaire-led evaluation process
focused across all committees and the
Board. For 2023, the focus was primarily
on the Board while committee reviews
were a considered part of the process. The
focus on the Board allowed an opportunity
to review the effectiveness of the Board in
depth and has provided key insights for
the Directors to consider during the year
ahead. More details of the evaluation
process and outcomes can be found
on pages 106 to 107.
My focus will continue to be on
maintaining strong Board leadership
to drive further improvements where
possible and developing succession plans
to ensure that we are well-placed to
continue the business recovery plan.
The year ahead
The Board recognises the ongoing need
for good governance and I am confident
that our framework remains strong and
effective. However, as we continue to focus
on the strategic aims of the Group and look
to build the future assurance and success
of the business, resilience is key. I would
like to take this opportunity, on behalf of
the Board, to thank our senior leadership
team and our colleagues for their continued
drive and commitment, as well as my fellow
Directors for their valued contribution.
As we look ahead to the coming year,
the implications of the UK Government’s
White Paper for gambling reform will
drive changes for Rank and for the wider
industry, and we look forward to making
progress over the coming year as the
consultation process gains momentum.
We move forward with confidence in our
strategic plans and in the knowledge that
the Company is led by a highly competent
and professional team. I welcome the
valuable support of our shareholders
and indeed all our stakeholders, as the
business continues its recovery journey
and takes advantage of the opportunities
that lie ahead. With that in mind, I look
forward to engaging with you further at
this year’s Annual General Meeting on
Thursday 19 October 2023.
Alex Thursby
Chair
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
93
Board independence
Independent
Appointed
Chair
Alex Thursby
1
Yes
August 2017
Executive
John O’Reilly
No
May 2018
Richard Harris
No
May 2022
Non-Executive
Katie McAlister
Yes
April 2021
Chew Seong Aun
No
December 2020
Lucinda Charles-Jones
Yes
June 2022
Karen Whitworth
Yes
November 2019
1.
Alex Thursby was originally appointed to the Board on 1 August 2017
and became Non-Executive Chair with effect from 17 October 2019.
0-3 years
4
3-6 years
2
6-9 years
1
Board tenure
Male
4
Female
3
Board gender
About the Board
Ethnic diversity
FCA ethnic diversity reporting as at 30 June 2023
Number of
board
% of
board
Number of
senior
positions
on the board
(CEO, SID,
CFO or Chair)
Number of
executive
management
% of
executive
management
White British or other white (including minority white groups)
6
4
11
Mixed/Multiple ethnic groups
Asian/Asian British
1
Black/African/Caribbean/Black British
Other ethnic group, including Arab
Not specified/prefer not to say
The Rank Group Plc
Annual Report 2023
94
Governance at a glance
Skills of the Non-Executive Directors
Katie McAlister
Karen Whitworth
Lucinda Charles-Jones
Alex Thursby
Chew Seong Aun
1. Customer Centric/hospitality
2. Environment, Sustainability and Governance
3. Financial (accounting and/or finance)
4. Gaming
5. Marketing
6. People
7. Real estate & property
8. Risk & Compliance
9. Strategy
10. Technology/digital
Committee membership
Audit Committee
Finance Committee
Nominations
Committee
Remuneration
Committee
ESG & Safer Gambling
Committee
Alex Thursby
John O’Reilly
Richard Harris
Katie McAlister
Chew Seong Aun
Lucinda Charles-Jones
Karen Whitworth
Committee member
Committee Chair
2018 Code Compliance Statement
The Board remains committed to maintaining the highest
standards of corporate governance across the Group, recognising
that a strong governance framework is vital to underpin our
strategic objectives. For the year under review, we have
consistently applied the principles of good governance contained
in the 2018 UK Corporate Governance Code (the ‘2018 Code’)
and are in full compliance with its provisions, save in respect
of Provision 38. As reported last year, while pension contribution
rates for newly appointed Executive Directors will be aligned with
the wider workforce on appointment, the pension contribution
rate for John O’Reilly was aligned with the rate available to the
majority of the wider workforce (currently 3%) from 1 January 2023.
Further information is available on page 137.
How we comply with the
UK Corporate Governance Code 2018
More information on pages
1
Board leadership and
Company purpose
A
Effective and entrepreneurial
Board that promotes long-term
sustainable success
42 to 45 and 100 to 101
B
Purpose, strategy,
values and culture
Inside cover to 9,
22 to 23, 30 to 41 and
52 to 71
C
Governance framework
and Board resources
96 to 97 and 105
D
Stakeholder engagement
45 to 49
E
Workforce policies and practices
55 to 56
2
Division of responsibilities
F
Board roles
94 and 98 to 99
G
Independence
94
H
External commitments and
conflicts of interests
97 and 98 to 99
I
Board efficiency and key activities
100 to 101 and
106 to 107
3
Composition, succession
and evaluation
J
Appointments to the Board
98 to 99
K
Board skills, experience
and knowledge
94, 98 to 99 and 105
L
Annual Board evaluation
106 to 107
4
Audit, risk and internal control
M
Financial reporting
113 to 114
M
External auditors and internal audit
112 to 113
N
Fair, balanced and understandable
– 2023 Annual Report review
113
O
Internal financial controls
111 to 112
O
Risk management
80
5
Remuneration
P
Linking remuneration with
purpose and strategy (please see
comments above in regard to
pension contribution rates)
136 to 144 and
146 to 147
Q
Remuneration policy
128 to 135
R
Performance outcomes
136 to 144
The 2018 Code can be found on the Financial Reporting
Council’s website www.frc.org.uk.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
95
The Rank Group Plc Board
The Board is ultimately responsible for the direction, management and performance of the Company.
It meets formally on a regular basis, with additional ad hoc meetings scheduled in line with business needs.
The Directors view their meetings as an important mechanism through which they discharge their duties,
particularly under s.172 of the Companies Act 2006 (see pages 42 to 44 for more information).
Board leadership, Company purpose and governance structure
Executive Committee
The Executive Committee manages the day-to-day operations of the Group’s business within levels of authority delegated by the
Board. It comprises the Chief Executive, Chief Financial Officer, Managing Directors for each of Grosvenor Venues, Mecca Venues,
Rank Interactive and Rank International, Chief People Officer, Chief Information Officer, Chief Transformation Officer,
Group Transformation & Strategy Director, Director of Investor Relations & Communications and the Chief Operating Officer.
Two senior management committees, the Risk Committee and the Compliance Committee, report to the Audit Committee and
support it in ensuring that the appropriate internal controls for risk management are implemented and monitored. A further
committee, the ESG Steering Committee, comprising senior management from around the Group, reports to the ESG & Safer
Gambling Committee.
For more information about the Company’s approach to risk management, please see pages 80 to 81.
Board Committees
Nominations
Committee
Audit
Committee
Remuneration
Committee
ESG & Safer
Gambling
Committee
Finance
Committee
– Recommends
appointments
to the Board.
Oversees succession
planning for
Directors and
the process for
succession planning
for the senior
management team.
Ensures that there is
an appropriate mix of
skills and experience
on the Board.
Promotes diversity,
equality and
inclusion on the
Board and across
the Group.
Oversees the Group’s
financial reporting
and monitors the
independence of
our internal and
external audit.
Responsible for
internal controls
and monitors risk
management
including the
identification of
emerging risks.
Responsible for the
relationship with the
external auditor.
Responsible for
establishing a
Remuneration Policy
and setting the
remuneration for the
Chair of the Board,
Executive Directors
and senior
management.
– Oversees
remuneration policies
and practices across
the Group.
Responsible for the
alignment of reward,
incentives and culture,
and approves bonus
plans and long-term
incentive plans for
the Executive
Directors and senior
management.
Responsible for
assisting the Company
in the formulation
and monitoring of its
environmental, social
and governance
strategy.
Reflective of Rank’s
products and
services, has a
particular focus on
the Company’s safer
gambling strategy
and policy for the
prevention of
gambling-related
harm in each of the
jurisdictions and
channels in which
it operates.
Authorised by the
Board to approve
capital expenditure
and make finance
decisions for the
Group up to
authorised limits in
accordance with the
Group’s delegation
of authority.
Acts as the Board’s
disclosure committee
for the purposes of
the Market Abuse
Regulation.
Read more on
pages 104 to 108.
Read more on
pages 109 to 116.
Read more on
pages 123 to 147.
Read more on
pages 117 to 120.
Read more on
pages 121 to 122.
The Rank Group Plc
Annual Report 2023
96
How we are governed
Board purpose
The Board is responsible for the long-term
success of the Company and provides
leadership within a structure that ensures
effective controls are in place to assess
and manage risk. While the Board retains
ultimate responsibility for the exercise
of its powers and authorities, there is a
formal framework of Committees of the
Board to support it in discharging its
duties, as set out on page 96. Each
Committee operates under terms of
reference approved by the Board, which
are reviewed annually and can be found
on the Company’s corporate website,
www.rank.com.
Division of responsibilities
Chair and Chief Executive
Rank has established a clear division
between the respective responsibilities
of the Non-Executive Chair and the
Chief Executive.
The Chair
Responsible for the leadership and
effectiveness of the Board, including
setting its agenda, overseeing corporate
governance matters and undertaking
the evaluation of the Board, its
Committees and Directors.
Ensures that the Board as a whole
plays a full and constructive part in
the development and determination
of Rank’s strategy.
Oversees effective engagement with
the Company’s various stakeholders.
Ensures a culture of openness and
debate around the Board table.
Sets and manages the Board’s agenda
in consultation with Executive Directors
and the Company Secretary.
Ensures that Directors receive accurate,
timely and clear information and that they
are fully informed of relevant matters, to
promote effective and constructive debate
and support sound decision-making.
Ensures that adequate time is available
for discussion of the principal risks,
important matters and key decisions
affecting the Company.
The Chief Executive
Responsible for the day-to-day
operations of the business, while being
accountable to the Board for all aspects
of the performance and management
of the Group. This includes developing
business strategies for Board approval
and implementing them in a timely and
effective manner while managing risk.
Ensures effective communication with
all stakeholders.
Manages the Executive Committee
and is responsible for leading and
motivating a large workforce of people.
Promotes the strategy, values, ambition
and purpose of Rank and conducts
the Company’s affairs to the highest
standards of integrity, probity and
corporate governance.
Takes responsibility for Group health
and safety policies.
Responsible for the ESG strategy and
embedding a safer gambling culture
across the Group.
Non-Executive Directors and
Senior Independent Director
The Non-Executive Directors support
the Chair and provide objective and
constructive challenge to management.
Among their other duties, they are required
to oversee the delivery of the strategy
within the risk appetite set by the Board,
scrutinise the performance of management
in meeting agreed goals and objectives,
monitor the reporting of performance
and ensure compliance with regulatory
requirements. The Non-Executive Directors
participate in meetings held by the Chair
without the Executive Directors present.
The Senior Independent Director provides
a sounding board for the Chair and serves
as an intermediary for the Chief Executive
and other Directors when necessary.
She leads the process of evaluating the
Chair’s performance and is available to
shareholders if they have any concerns
that they have been unable to resolve
through the normal channels.
Company Secretary
The Company Secretary makes sure that
appropriate and timely information is
provided to the Board and its Committees
and is responsible for advising and
supporting the Chair and the Board on
all governance matters. All Directors have
access to the Company Secretary and may
take independent professional advice at
the Company’s expense in furtherance
of their duties.
Conflicts of interest
The Group believes it has effective
procedures in place to monitor and deal
with any potential conflicts of interest and
ensure that any related-party transactions
involving Directors, or their connected
parties, are conducted on an arm’s
length basis.
Directors are required to disclose any
conflicts of interest immediately as and
when they arise throughout the year. In
addition, we undertake a formal process
each year when all Directors confirm to the
Board details of any other directorships
that they hold. These are assessed by the
Nominations Committee, and then the
Board. No Director is counted as part of
the quorum in respect of the authorisation
of his or her own conflict.
Board re-election
In accordance with the Company’s
articles of association and the 2018 Code,
all continuing Directors will stand for
re-election at the 2023 Annual General
Meeting.
Insurance cover
The Company has arranged insurance
cover and indemnifies Directors in respect
of legal action against them to the extent
permitted by law. Neither the insurance
nor the indemnity applies in situations
where a Director has acted fraudulently
or dishonestly.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
97
Key strengths
– Broad financial and international
experience, having worked in
and across multiple markets and
product groups in the banking
sector for many years.
– Extensive leadership experience,
with a strong understanding of
governance and investor relations.
Previous experience
Alex was a non-executive director at
Barclays Bank Plc from 2018 to 2019.
He was chief executive officer at
National Bank of Dhabi from 2013
to 2016 and a non-executive director
at AMMB Holdings Berhad, a Bursa
Malaysia listed company and part
of the AM Bank Group, from 2008
to 2012. Alex was a member of the
executive committee at Australia and
New Zealand Banking Group (ANZ)
for five years, including CEO of the
International and Institutional
Banking Division (Corporate and
Investment bank). Prior to this, he
was with Standard Chartered Bank
for 21 years, where his roles included
global head of the wholesale
banking, client relations and
head of Northeast Asia.
Key external appointments
and commitments
Alex is chair of the Board of
Governors at Giggleswick School.
Committee membership
Finance Committee (Chair)
Nominations Committee (Chair)
ESG & Safer Gambling Committee
1.
Alex was originally appointed to
the Board on 1 August 2017 and
became the Non-Executive Chair
with effect from 17 October 2019.
Key strengths
– Significant and extensive
experience of the betting and
gaming industry.
– Proven business leadership with
a breadth of strategic, commercial
and operational experience. Strong
shareholder understanding.
Previous experience
John was a non-executive director
at William Hill Plc from 2017 to 2018,
non-executive director and chair
at Grand Parade 2015 to 2016 and
a non-executive director and chair
of the remuneration committee at
Telecity Group Plc from 2007 to 2016.
He was a senior executive at Gala
Coral Group from 2011 to 2015 and
prior to this, at Ladbrokes, where
he held several senior positions,
including managing director of
remote betting and gaming, and
subsequently, executive director
from 2006 to 2010.
Key external appointments
and commitments
John is a non-executive director and
chair of the audit and risk committee
at Weatherbys Limited and a trustee
of the New Bridge Foundation, the
prisoner befriending charity.
Committee membership
Finance Committee
ESG & Safer Gambling Committee
Key strengths
– Has held CFO and senior finance
roles in a number of consumer-
facing organisations, developing
a strong understanding of
corporate finance, commercial
finance, investor relations and
financial reporting.
– Extensive operational experience,
particularly in acquisitions, disposals
and business improvement.
Previous experience
Richard’s previous roles include
Chief Financial Officer at Foxtons
Group Plc from 2019 to 2022, Group
Financial Controller at Laird Plc
from 2016 to 2019, and over 11 years
at Marks and Spencer plc where he
held a number of senior financial
roles. He is a CIMA qualified
management accountant.
Key external appointments
and commitments
None.
Committee membership
Finance Committee
Key strengths
– Significant strategic, financial
and leadership experience gained
through a number of senior
commercial, operational and
governance roles.
– Extensive knowledge of consumer-
facing, multi-site retail, and
multi-channel businesses.
Previous experience
Karen has over 20 years of board
level experience in public and
private organisations. She was
previously a non-executive director
and chair of the audit committee
at Pets at Home Plc and was a
supervisory board member and
member of the audit committee at
GS1 UK Limited from 2015 to 2018.
Karen spent over 10 years at
J Sainsburys plc, latterly as director of
non-food grocery and new business.
Prior to joining J Sainsburys, she was
finance director at online
entertainment business BGS Holdings
Limited and held a number of senior
global roles at Intercontinental
Hotels Group plc. Her early career
was spent at Coopers & Lybrand
(now PwC), where she qualified
as a chartered accountant.
Key external appointments
and commitments
Karen is senior independent director
at Tritax Big Box REIT plc and
non-executive director at Tesco Plc,
as well as an advisor to Grow up
Farms Limited.
Committee membership
Audit Committee (Chair)
Remuneration Committee
Nominations Committee
ESG & Safer Gambling Committee
Executive Directors
Chair
Non-Executive Directors
Alex Thursby
Non-Executive Chair
Board independence:
Independent on appointment
Ethnicity/Nationality:
White/Australian
Gender:
Male
Appointed:
August 2017¹
Age:
63
John O’Reilly
Chief Executive
Board independence:
Non-independent
Ethnicity/Nationality:
White/British
Gender:
Male
Appointed:
May 2018
Age:
63
Richard Harris
Chief Financial Officer
Board independence:
Non-independent
Ethnicity/Nationality:
White/British
Gender:
Male
Appointed:
May 2022
Age:
40
Karen Whitworth
Senior Independent Director
Board independence:
Independent
Ethnicity/Nationality:
White/British
Gender:
Female
Appointed:
November 2019
Age:
54
The Rank Group Plc
Annual Report 2023
98
Our Board
Non-Executive Directors
continued
Key strengths
– Extensive remuneration and
people experience, both UK
and internationally.
– Experience in strategic
development of social and
environmental aspects of
corporate responsibility.
Previous experience
Lucinda has more than 25 years’
executive-level experience in human
resources roles. She was Chief
People & Corporate Responsibility
of AXA UK and Ireland, part of the
AXA SA Group, from 2015 to 2022
and group HR director for Towergate
partnership Co Ltd from 2011 to
2014. Prior to this, Lucinda was
group global HR director for Hays Plc
and has also previously held human
resources roles at RAC PLC,
consumer division and Vivendi SA.
Key external appointments
and commitments
Lucinda is a non-executive director
on the board of Trustees for Business
in the Community where she also
chairs the remuneration committee
and sits on the nomination committee.
Committee membership
Remuneration Committee (Chair)
ESG & Safer Gambling Committee
Audit Committee
Nominations Committee
Lucinda is also the Designated
Non-Executive Director for
workforce engagement.
Key strengths
– A breadth of strategic and
operational knowledge having
worked across a number of
companies in the Hong Leong Group.
– Extensive experience in finance
and banking.
Previous experience
Seong Aun has over 30 years’
experience in finance and banking
and has been with the Hong Leong
Group for more than 15 years. He was
the chief financial officer of Hong
Leong Financial Group Berhad, an
associated company of Guoco Group
Limited listed in Malaysia from 2006
to 2020. In his earlier career, Seong
Aun held various senior banking
positions in the Middle East and
Asia. He is an ICEAW qualified
chartered accountant (FCA) and
member of the Asian Institute
of Chartered Bankers Malaysia.
Key external appointments
and commitments
Seong Aun is the executive director
and the group chief financial officer
of Guoco Group Limited. He is also
a non-executive director of Lam Soon
(Hong Kong) Limited. Both companies
are listed in Hong Kong and are
members of the Hong Leong Group.
Committee membership
None
Key strengths
– Extensive digital and marketing
experience, both UK and
internationally.
– Responsible for several digital
transformation and business
change programmes and a strong
interest in environmental, social
and governance (ESG) initiatives.
Previous experience
Katie joined TUI in 1998 in the
commercial area of TUI UK and
Ireland with roles in trading,
product, and destination services.
She was chief marketing officer for
TUI Northern Region (UK, Ireland
and Nordic) until her more recent
move to Cunard, belonging to the
Carnival Plc group.
Key external appointments
and commitments
Katie is President of Cunard, part
of the Carnival plc group.
Committee membership
ESG & Safer Gambling Committee
(Chair)
Audit Committee
Remuneration Committee
Asha Magnus
Company Secretary
Appointed:
October 2022
Experience
Asha joined Rank in 2018 as
assistant company secretary and
promoted to the role of Company
Secretary in October 2022. She has
15 years of company secretarial
experience and most recently held
positions at GlaxoSmithkline,
Unipart and Hanson.
Company Secretary
Lucinda Charles-Jones
Non-Executive Director
Board independence:
Independent
Ethnicity/Nationality:
White/British
Gender:
Female
Appointed:
June 2022
Age:
57
Chew Seong Aun
Non-Executive Director
Board independence:
Non-independent
Ethnicity/Nationality:
Asian/Malaysian
Gender:
Male
Appointed:
December 2020
Age:
58
Katie McAlister
Non-Executive Director
Board independence:
Independent
Ethnicity/Nationality:
White/British
Gender:
Female
Appointed:
April 2021
Age:
47
Board meeting
attendance
Director
Lucinda Charles-Jones
1
8/8
Chew Seong Aun
8/8
Steven Esom
2
4/4
Richard Harris
8/8
Katie McAlister
8/8
John O’Reilly
8/8
Alex Thursby (Chair)
8/8
Karen Whitworth
8/8
1.
Lucinda Charles-Jones was
appointed as Remuneration
Committee chair on 1 January 2023.
2.
Steven Esom resigned from the
Board on 31 December 2022.
In addition to the scheduled meetings,
the Board held a further three
meetings during the year to discuss
performance. They also considered a
number of key arising matters outside
of these meetings as these arose.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
99
Strategy day
The Board met for its annual strategy
review in March 2023. This year, Board
members took the opportunity to meet in
Barcelona, allowing them to spend some
time with colleagues and visit the Enracha
venues. The meeting focused on how the
business is evolving against our strategic
pillars, refreshed in the prior year;
Although the Board’s priority was to
ensure the strategy remained clear and
customer driven, the meeting also provided
an opportunity to enable management to
think radically and take advantage of new
market opportunities.
The Board discussed our intention
to invest for growth now, improving
Grosvenor profitability, rationalising the
Mecca estate and improving the customer
proposition in Digital, for example by
implementing our NextGen RIDE platform.
Our aim is to lay the foundation for
international expansion and improve
talent and capability in critical areas.
Over a three-year timescale our strategic
intent is to balance our investment and
returns by testing international expansion
concepts, driving a greater percentage
of revenue through Digital channels, and
successfully implementing the measures
coming out of the Gambling Act Review.
Over a five-year timescale, we are looking
to drive a greater percentage of revenue
through our international operations and
progressively build shareholder returns.
An important aspect of our governance
is supporting and developing our
business strategy, ensuring we have
the right people and leadership to
deliver that strategy, while
maintaining the highest standards
of safety and transparency in a highly
regulated environment.
Time on Board activities
Business Reviews
23%
Financial
30%
Strategy
24%
Governance & Investor Relations
12%
Regulatory & Risk
11%
The Rank Group Plc
Annual Report 2023
100
A year in review
Overall, the Board was pleased with the
actions agreed at the strategy day and with
the detail of the roadmap of KPIs provided
and was confident that they presented a
clearer view and focus for the longer term,
while also facilitating value creation
opportunities. At subsequent meetings,
the Board discussed the cultural
complexities across the regions in which
Rank operates and the need to set a clear
and overarching people strategy to enable
us to retain key talent within the Group
and which is now firmly in place.
Investing for growth,
efficiency and lower risk
Technology and data, alongside people,
are key enablers for our growth ambitions.
We are investing in our technology and
innovations to enable us to interact with
more customers cross-channel, and
further grow the unique consumer
proposition we offer both at our venues
and digitally. During the year, the Board
has discussed how we are harnessing the
new RIDE platform through the Central
Engagement Platform and the NextGen
cloud-based solutions to accelerate the
advancement of our technology.
NextGen technology will enable greater
platform scalability and unlock our ability
to deliver internationally, deploying
developments at a faster pace while
ensuring we can meet the key requirements
from the Gambling Act Review as efficiently
as possible. During the year, the Board
also received detailed business updates
from each of our business areas, reporting
on performance and key developments
in respect of their technological based
initiatives. In particular, the Board has
challenged management on the potential
for process improvements and more
automation, and how investment can
help our people achieve this.
The Board also considered an investment
proposal during the year that would bring
in-house the development of the Group’s
mobile applications, a key opportunity that
will provide improvements to our customer’s
gaming experience. The Board welcomed
the mobile apps initiative and will be kept
informed of its progress during 2023/24.
Managing our costs
and liquidity
A significant amount of the Board’s time in
the year was spent assessing performance,
costs and related matters. Regular
discussions were held during the year on
our progress in each part of the business,
including additional meetings that were
held throughout December before our
trading update. The Board considered the
terms of our Revolving Credit Facility and
Term Loan maturity and were regularly
kept informed of progression made during
the year with the Group’s banking partners
as management sought to refinance the
maturing Term Loan and Revolving Credit
Facility and which was concluded in
August 2023.
During a deep-dive discussion on Mecca,
the Board considered key investment
initiatives that would help re-energise the
business and look to extending the Mecca
proposition to a younger generation of
potential customers. We also discussed
the size and sustainability of the Group’s
estate, with a particular focus on Mecca,
where 15 venues closed in the year
(approved during the year or in the prior
year). Such discussions focused on key
opportunities to partner with other leisure
operators, how developments in new
technology will drive efficiencies across
the business, as will improving lease terms
as they fall due. The Board recognised that
there have been and will be some difficult
decisions but are committed to ensuring
all stakeholder concerns are considered
carefully in these decisions.
Regulatory development
During the year, the Board considered the
much anticipated White Paper on gambling
legislation reforms and the impact for the
Group. The White Paper delivered
outcomes that overall were positive for
Rank and the Board noted that Grosvenor
casinos were likely to be a clear beneficiary,
with an upside for Mecca that would help
mitigate any impact from staking limits
and a statutory levy in Rank interactive.
For more information on the implications
of the White Paper, please read our Chief
Executive’s review on page 14.
The Board discussed the process of
implementation and consultations that
have and will continue to follow on from
the White Paper publication. It also looked
at the readiness of the business over the
next one to two years to leverage any
benefits when all measures are in place,
such as the supply of suitable electronic
machines, and ensuring we have a supply
chain ready to support them.
The Board also considered the impact from
changes to sports betting regulation and
how we can get the model right for Rank.
A significant amount of preparatory work
has already been done and the Board is
confident that we are well set up to
implement the outcomes of the White
Paper in the months ahead.
Developments in
new technology will
be key enablers in
reducing costs across
the business.”
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
101
Adapting Rank’s culture
as a key enabler…
Our colleagues sit firmly at the heart of
the Company’s strategy as a key enabler
for the long-term sustainable success of
the Group (for more information on Rank’s
strategy see pages 30 to 41). The Board
receives regular updates from the Chief
People Officer, as well as updates from
the designated Non-Executive Director
for Workforce Engagement. Through
these updates, the Board is able to keep
informed of prevailing trends, and in
particular the cultural sentiments through
the designated Non-Executive Director’s
workforce updates, enabling them to draw
on a holistic view of what it’s like to work
at Rank. See more about colleague
engagement on page 46.
During the year, the Board approved
the 2023/24 People & Culture Plan (‘Plan’)
which includes the transformation roadmap.
The Plan also includes our continued
commitment to Equality, Diversity
and Inclusion and our Colleagues
& Community agenda. A refreshed HR
dashboard will keep the Board informed
of the People & Culture progress against
the approved actions.
The People & Culture team, through the
Plan, has a clear purpose to help colleagues
Work, Win and Grow at Rank. Over the
next three to five years this purpose will
help the team deliver the Plan, focusing on
five key areas: 1) roll out of employer value
proposition and become an employer of
choice; 2) address our reward philosophy
and strategy; 3) embed a communications
and engagement strategy; 4) focus on
management development and succession;
and 5) deliver business unit people
transformation plans. In support of our
strategic KPIs, the Plan underpins how
the team will ensure a clear view on what
success looks like – one where we are able
to attract and retain the best talent from
around the world; we can develop and
grow our colleagues from within; we
continually engage, give and receive
feedback; we are able to foster a unified
culture of inclusivity and as a responsible
business, encourage diversity of thought
and promote good health and wellbeing
for all; and we create environments which
enable all colleagues to do great work for
our customers. With a strong relationship
between the Chief People Officer and the
designated Non-Executive Director for
Workforce Engagement, together with her
role as Remuneration Committee Chair,
the Board welcomes the progress made
in the year which will deliver a clear line
of sight that will enhance the People &
Culture Plan over the medium term as part
of building success towards achieving in
the longer-term vision.
Enhancing communication
to the Board…
With a change to the designated
Non-Executive Director for Workforce
Engagement during the year, Lucinda
Charles-Jones has been very effective in
the role, engaging with colleagues across
the Group. She undertook a programme to
meet and engage with colleagues, starting
in March when she met with Spanish
colleagues in Barcelona, taking questions
and listening to their thoughts and
feedback. In June she led a question-and-
answer session via the Group’s podcast
interviews (see below for more information
on the launch of the podcast initiative and
highlights below from her interview) and
met with Mecca colleagues (virtually and
at the Luton club), with several further
engagement sessions planned for the year
ahead. The programme of engagement
throughout 2023/24 will continue to provide
valuable opportunities for direct engagement
between the Board and our colleagues
without senior management present.
Our listening strategy in
action: podcast interview
Our designated Non-Executive Director for
workforce engagement was invited to Rank’s
internal podcast programme, available to
all employees, where Lucinda answered
questions from our colleagues.
Q. Can you give us some insight
into what the Board does?
A.
The role of the Board is quite different to
the roles of Executive Committee or Rank’s
management teams. The non-executive
directors don’t run the business, we
ensure the business is well run. We have
lots of responsibilities, but our primary one
is to promote the long-term sustainable
success of Rank for shareholders and
stakeholders. We are there to offer
constructive challenge, strategic guidance
and specialist advice where needed, and
we hold management to account.
Non-Execs are often described as the
critical friend to management, and it
is a privilege to be part of an exciting
customer-focused business.
Q. You mentioned that you are Chair
of the Remuneration Committee
(RemCom)– what is the role of
that Committee?
A.
The Board delegates a number of its
responsibilities to a series of committees,
for example there’s one on finance and
one on safer gambling and broader
environmental, social and governance
topics. One of the committees is the
RemCom which I am Chair of.
The main role of the RemCom is to set
the remuneration policy for Rank senior
executives to meet two main objectives.
First, to make sure management interests
are aligned to that of shareholders and
stakeholders and that we’re driving the
right business outcomes in our reward
strategies, and secondly that we’re also
fairly rewarding individuals for their
contribution and retaining and motivating
those senior managers through reward.
We determine the salaries and
compensation for Rank’s most senior
directors, making sure they are competitive,
fair, and appropriate, and they are
benchmarked externally.
We also have oversight of the
remuneration across Rank so that the pay
and compensation for senior management
is aligned to the broader workforce and
our culture.
Q. You are also the Non-Executive
Director for Workforce Engagement.
How would you describe that role
and why is it important to you ?
A.
I am thrilled to be leading this area
for the Board as part of ensuring there
is effective engagement with shareholders
and stakeholders. Given the people-centric
nature of our business, colleagues are at
the heart of all we do. It’s important that
The Rank Group Plc
Annual Report 2023
102
Our culture and
workforce engagement
John O’Reilly
Chief Executive
John joined Rank
in May 2018.
Jonathan Plumb
Chief Information
Officer
Jonathan joined Rank
in October 2018.
Enric Monton
Rank International
Managing Director
Enric joined Rank
in May 2022.
Richard Harris
Chief Financial
Officer
Richard joined Rank
in May 2022.
Sarah Powell
Director Of Investor
Relations and ESG
Sarah joined Rank
in January 2009.
Jim Marsh
Chief
Transformation
Officer
Jim joined Rank
in October 2018.
Jon Martin
Chief Operating
Officer
Jon joined Rank
in January 2019.
Andy Crump
Mecca Venues
Managing Director
Andy joined Rank
in May 2022.
Emma Morning
Group
Transformation &
Strategy Director
Emma joined Rank
in October 2019.
Hazel Boyle
Chief People Officer
Hazel joined Rank
in September 2022.
Mark Harper
Grosvenor Venues
Managing Director
Mark joined Rank
in August 2023.
the Board understands colleagues’ views
and we get this insight in various ways
including the results of employee opinion
surveys and other management led
employee sessions. One additional way
we want to hear colleagues’ views is for
me, as NED for Workforce Engagement,
to run a series of confidential and
anonymous listening sessions with
colleagues to understand what it’s like
to work at Rank as part of the Board
considering colleague feedback in our
discussions and decision-making.
Q. What is the purpose of the
Workforce Engagement sessions?
How will they run ?
A.
The purpose of the Workforce
Engagement sessions is to give our
colleagues from across the Group a chance
to talk to a Board member first hand and
for us (the Board) to hear how colleagues
feel about working at Rank (what do they
like or what could we do better) in a
confidential, anonymous, and informal
way. It’s also a chance to talk about the
work of the Board and the RemCom and
to give colleagues at a chance to ask me
questions directly. They are not action
planning sessions – action planning
is done in the business by local line
managers and leaders – they are listening
sessions and I am excited to hear what
colleagues think.
I have a schedule of sessions planned
over the year – some in person and some
virtually – and for each session there will
be around 15-20 people with a broad range
of representation from each area of the
business to ensure we get diverse views.
I have already held a successful face-to-face
session in Barcelona for our International
teams and two sessions for Mecca, one
virtual and one face-to-face at Mecca Luton.
I will report back to the Board twice a year
to highlight key themes from the sessions,
but this will be done at a thematic level so
colleagues know they are able to come and
express their views openly without the
presence of senior management in the room.
These sessions are another layer of input
from colleagues that will help the Board
in our discussions and decision-making.
I am delighted to have this role and
honoured to have the chance and remit to
get out and about in the business to meet
the great people who work hard to excite
and to entertain our customers every day.
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Senior management
We have made good progress
during the year with new leadership
colleagues embedding quickly into the
organisation. The Committee continues
to focus on succession planning and
development with a particular emphasis
on senior management, performance
and our equality, diversity and
inclusion strategy.”
Alex Thursby
Chair of the Nominations Committee
Role and responsibilities
The Committee leads the process for
appointments, ensures plans are in place
for orderly succession to the Board, the
Executive Committee and other senior
management positions, and oversees
the development of a diverse pipeline for
succession. Its key responsibilities are to:
Lead a rigorous and transparent
procedure for Board appointments.
Regularly review and refresh the Board’s
composition, taking into account the
length of service of the Board as a whole,
to ensure it remains effective and is
able to operate in the best interests
of shareholders.
Ensure plans are in place for orderly
succession to positions on the Board
and Executive Committee and oversee
succession planning for other
senior management.
Oversee the development of a diverse
pipeline for succession.
Work and liaise with other Board
Committees as appropriate, including
with the Remuneration Committee with
respect to any remuneration package
to be offered to new appointees to
the Board.
The formal terms of reference of the Committee
are available at www.rank.com or by written request
to the Company Secretary, who acts as secretary to
the Committee.
Key activities during
the year
Appointed Lucinda Charles-Jones as the
Chair to the Remuneration Committee
and as the designated Non-Executive
Director for workforce engagement.
Commenced a search for an additional
independent Non-Executive Director.
Continued to monitor diversity
initiatives under the Inclusion and
Diversity Strategy.
Reviewed succession plans for the Chair
and Chief Executive.
Reviewed talent and succession plans
for senior management.
Committee membership and attendance
Appointed to Committee
Attendance
Current members
Alex Thursby (Chair)
1
August 2017
4/4
Lucinda Charles-Jones
June 2022
4/4
Karen Whitworth
June 2022
4/4
Other members during the year
Steven Esom
2
July 2015
2/2
1.
Alex Thursby took over as Chair in October 2019.
2.
Steven Esom stepped down from the Committee in December 2022 following his resignation from the Board.
Meeting and attendees
All Committee members attended four scheduled meetings during the year
and considered the appointment of an additional Non-Executive Director outside
of the scheduled meetings.
The Company Secretary, the Chief People Officer and the Chief Executive
also attend meetings, except when matters that relate to them are discussed.
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Nominations Committee Report
Dear shareholders
I am pleased to present the Nominations
Committee Report covering the work of the
Committee during the 2022/23 financial
year. It was a busy year, with a number
of changes to the Board, its Committees
and to the Executive Committee. We have
made good progress this year as new
members embedded themselves quickly
with strong contributions from the outset.
We have continued to focus on the
important areas of succession planning
with a particular focus on senior
management and our inclusion and
diversity strategy. Following Steven Esom’s
resignation from the Board in December,
the Committee focused on a detailed
evaluation of the Board’s composition,
skills and experience, and I was delighted
to appoint Lucinda Charles-Jones as
Chair of the Remuneration Committee
on 1 January 2023, having joined the
Board in June 2022. She has brought
strong senior people, culture and reward
experience to both the Board and as a
member of the remuneration committee.
Board changes
Non-Executive Director appointment
Following Steven’s departure and as part
of a review of the Board’s composition
and skills, the recruitment process for
an additional independent Non-Executive
Director of the Board was commenced.
The search process has been led by the
Chair, assisted by the Chief People Officer
and an external agency, Spencer Stuart.
I am pleased to report this process has led
to the appointment of Keith Laslop, who
joins us on 1st September 2023. Keith
brings with him extensive financial and
digital gaming experience and as a result
will further enhance the effectiveness and
skillset of our Board.
Neither of the search agencies used
in connection with this appointment and
the appointment of Chief People Officer
(discussed below) has any other connection
with the Company or any of its Directors.
All new Board members receive an
induction following their appointment,
which is led by the Company Secretary and
comprises both a general and personalised
programme. The general induction
includes their duties and responsibilities
as a director of a listed company, while the
personalised induction is devised and
tailored to each new director’s
background, experience and role.
Executive Committee changes
Changes to the Executive Committee
during the year saw the departure of
David Balls, the Group’s Human Resources
Director. A renewed focus on talent
development, culture and people
transformation was agreed with the Board
and we created a new Chief People Officer
role. A formal search was commenced for
this role with Hazel Boyle joining the
Executive Committee in early September
2022. We created a new Chief Operating
Officer Role with a broader Group focus
and we are delighted to have Jon Martin
(previously Managing Director of Rank
Interactive) transition into the Chief
Operating Officer role on 1 July 2023.
Other changes in the year saw Eitan Boyd,
the Chief Innovation Officer and Luisa
Wright, General Counsel & Company
Secretary leaving the Group. The role of
Chief Innovation Officer was not replaced
and the role of General Counsel & Company
Secretary was divided into two roles.
More information about Hazel and Jon
can be found on the corporate website,
www.rank.com.
Composition
In line with the requirements of the
2018 UK Corporate Governance Code
and in light of director changes, we spent
considerable time this year looking at the
Board’s composition and skills matrix.
Whilst the Committee considered that
the Board had the necessary mix of skills,
knowledge and experience to fulfil its role
effectively, there was a desire to further
enhance the Board’s overall breadth,
knowledge and experience and to support
its continued succession planning on an
ongoing basis. To his end, the search for
an additional independent Non-Executive
Director began in the year, with a focus
on gaming and financial skills and I look
forward to concluding this process during
the year.
We also reviewed the composition and
chair-ship of the Board’s Committees
during the year. Following Steven Esom’s
resignation from the Board in December
2022, Lucinda Charles-Jones was
appointed as the Remuneration Committee
Chair and as the designated Non-Executive
Director for workforce engagement,
bringing her wealth of experience in the
area of remuneration and people and
culture to both roles.
During the year, the Committee considered
the other significant commitments of our
Non-Executive Directors and was satisfied
that each Director has sufficient time to
discharge their responsibilities effectively.
Outside of the Board, we considered the
composition of the Executive Committee
during the year. I can confirm that the
Committee is satisfied that the Board, its
Committees and the Executive Committee
are appropriately composed.
Learning, education and
continuous development
We regularly consider training
requirements for the Board with a view
to enhancing knowledge and skillsets
and to ensure appropriate account is taken
of changing business circumstances.
Directors are invited to identify to the
Company Secretary any additional
information, skills and knowledge
enhancements that they require.
Succession planning
Succession plans are maintained for the
Board, Executive Committee and other
senior leadership positions. These plans
were reviewed by the Committee and the
Board during the year. Specific matters
included succession planning for the
General Counsel & Company Secretary
and finalising the process commenced in
May 2022 for the new Chief People Officer.
The search for the
Chief People Officer
was initiated in
2022, led by the
Chief Executive.
The search focused
on candidates with
particular strengths
in talent
management and
development, as we
aimed to further
enhance the broader
skills of the Executive
Committee.
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The Committee also conducted its annual
review of succession planning for the
Chair and the Chief Executive and this
was refreshed in early January 2023.
Having considered the skills and depth of
experience desired in respect of talent and
development, the succession process for
the Chief People Officer was an example
of succession planning in action, turning
into a recruitment process. We would like
to take this opportunity to thank Ian
Marchant for stepping up in the interim
prior to Hazel Boyle’s appointment as
Chief People Officer.
The Committee welcomed further notable
examples of succession planning and
diversity in action in the promotion of
senior management, demonstrated by the
appointment of Becky Howells as General
Counsel and Asha Magnus as the
Company Secretary.
Non-Executive Directors’ evaluation
During the year, I held one-to-one
meetings with all Non-Executive Directors
to discuss their performance, drawing
on the results of the external evaluation
exercise and to identify whether they
continue to contribute effectively to the
Board and demonstrate commitment to
their role. I also met with and evaluated the
performance of the Chief Executive using
feedback from the exercise. To evaluate
my performance as Chair of the Board and
of this Committee, the Senior Independent
Director drew on this external evaluation
exercise as well as feedback from
separate discussions she held with the
Non-Executive Directors, Executive
Directors and the Company Secretary,
and discussed the results with me.
Scoping (March 2023)
The scope and objectives of the review were agreed following a briefing meeting
between the Company Secretary and Lintstock.
Tailoring (March – April 2023)
Lintstock collaborated with the Chair and the Company Secretary to design bespoke
surveys tailored to the business needs of Rank Group and to ensure that key action
points from the 2022 Board review were addressed.
As well as covering key governance enablers such as information, composition and
communication, the review considered people, strategy and risk areas relevant to the
performance of Rank. The review had a particular focus on the following areas:
– the role of the Board in ensuring value creation
– the integration of stakeholders in Board decision-making
– the evolution of Rank’s culture as the Company expands internationally
Completion (May 2023)
Board members completed surveys assessing the performance of the Board and each
of its committees, as well as the performance of the Chair. Each director also
completed a self-assessment questionnaire addressing their own performance.
Interviews (May 2023)
In-depth interviews with Board members were conducted by two Lintstock Partners.
The interviews were informed by the completed surveys and focused on exploring
key priorities and opportunities to increase Board effectiveness.
Observation (June 2023)
A Lintstock Partner observed the June Board and reviewed
the accompanying Board packs.
Analysis and Delivery of Reports (June 2023)
Lintstock analysed the findings from the process and delivered focused reports
that reflected the findings from the review, including recommendations
to increase Board effectiveness.
Board Discussion & Presentation (August 2023)
Lintstock’s findings were shared with the Chair and then presented to the Board
for discussion. Actions were agreed for implementation and monitoring.
These outcomes are detailed below.
Board effectiveness review
It is incumbent on the Committee to ensure that a formal and rigorous review of the
effectiveness of the Board, its Committees and each Director is conducted each year.
The process for the Board’s effectiveness review is set out below.
In 2022, Rank engaged Lintstock Limited (‘Lintstock’), an independent advisory firm
that specialises in Board reviews, to undertake a two-to-three-year externally facilitated
evaluation process. For 2022/23, Lintstock conducted an in-depth interview led evaluation
process, with a key focus on the Board. (More information on Rank’s 2021/22 evaluation
process can be found in the 2022 Annual Report, available on www.rank.com.
The process followed for the 2022/23 Board effectiveness review:
As part of the review, Lintstock also delivered a Board discussion document informed
by the Lintstock Governance Index, which put the Board’s performance into context
through a comparison of 36 Board performance metrics with peers.
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Nominations Committee Report
Continued
We continue to believe
that the Board provides
an appropriate blend
of executive and non-
executive skills to meet
the Group’s needs.”
Alex Thursby
Chair of the Nominations Committee
For more information
on our Board skills,
experience and
tenure, please see
pages 98 to 99.
Board progress against 2022/23 actions
During the year, the Board considered its delivery against the areas of particular focus
that had been identified under the 2022/23 evaluation exercise. Overall, it considered
that it had made good progress as follows:
Agreed action areas
Progress made in 2022/23
1. Strategy
The Board received detailed presentations during
the Strategy Day in March setting out the longer-term
horizon view of each business area and discussed the
strategic elements that will enable the plans. This
included technology and people, and where further
investment is required.
2.
Developing the
ESG Strategy
The Board were pleased to see the progress through
the ESG & Safer Gambling Committee, noting that
the business was starting to provide more focused
reporting with their respective timelines to advance
ESG and Safer Gambling across the business and
embed as part of operational considerations. The Board
members were also pleased to see the development of
the eight KPIs and look forward to receiving updates
during 2023/24. See pages 42 to 43 for more
information on how ESG considerations have formed
part of the Board’s decision-making during the year.
3.
Managing talent, generally
and more specifically from
a diversity and inclusion
and remuneration
perspective
The Board discussed and approved the Culture and
People Plan which detailed the transformational plan
for the Group. The Board welcomed the plans and look
forward to receiving progress updates during 2023/24
to reflect the Group’s commitment to drive the diversity,
equality and inclusion agenda. The Board was also
pleased to see the People & Culture plan starting to
embed itself as part these key considerations.
Outcomes from 2022/23 Board effectiveness review
The Board welcomed the effectiveness review process, and which identified the
strengths of the Board and opportunities to further increase its impact. For the
forthcoming year the Board agreed areas of focus that would greatly enhance the
current processes. See below the strengths identified and key areas in focus to enhance
the Board’s effectiveness in the year ahead.
Key strengths:
There was confidence in the Board’s oversight of key external developments, including
regulation of the sector and the wider economic climate.
The Board’s understanding and engagement with key stakeholders – including the
majority shareholder, employees, and regulators – was rated highly.
The Board’s strong focus on safer gambling, including when taking strategic decisions.
Key areas to enhance effectiveness for the year ahead:
To ensure Board meeting agendas address the key business priorities, and build
additional opportunities to meet informally between Board meetings.
Maintain continued strong focus and collaboration to ensure meetings are an effective
platform to address key business priorities.
Enhance the Board’s role in the development of the strategic plan and drive enablers
to address.
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Inclusivity and diversity at all levels
We recognise that to be a successful
Company and to achieve our strategic
goals, Rank must be both inclusive and
diverse. This must be reflected throughout
the organisation, including on the Board.
I am pleased to report that women comprise
more than a third of our Directors and the
Board meets the recommendations of the
Parker Report. We have one director from
an ethnic minority background and at
least one senior board position, the senior
independent director, held by a woman. In
addition to this, all of our board committee
chair positions are held by women.
2023
2022
Board
Female
42.86%
(37.50%)
Male
57.14%
(62.50%)
Executive
Female
36.36%
(30.77%)
Male
63.64%
(69.23%)
Senior
management*
Female
34.69%
(30.00%)
Male
65.31%
(70.00%)
*Direct reports to the Executive Committee.
The Committee is committed to
continuing to review its composition from
a diversity perspective, including working
towards meeting the 40% gender target of
women in senior leadership positions and
increasing the ethnic minority
representation in senior roles.
To ensure we have oversight of progress
made in this area across the Company, the
Committee considers performance against
the Company’s inclusion and diversity
strategy, which emphasises the desire
to achieve a diverse workforce across
all grades. The strategy is based on four
key aims, namely: (i) create an inclusive
environment which facilitates our
colleagues to develop, be creative and
deliver exceptional service; (ii) ensure
there is a diverse workforce across all
grades; (iii) make inclusion and diversity
integral to how we do business, and
(iv) demonstrate leadership on inclusion
and diversity, internally and externally,
positioning Rank as an ‘employer’ of
choice. The Committee considered and
welcomed the progress made during the
year against each of these four aims as set
out on page 56 and in more detail in our
2023 Sustainability Report.
During the year, the Committee also
considered the results of the Employee
Opinion Survey (Pulse in May 2022 and
full in September 2022) so far as questions
related to inclusion and diversity and was
pleased to see that the Group-wide
engagement score increased between
September and April and the inclusion and
diversity-related activities during the year
were well-received. The Committee also
received recruitment data to review and
challenge as it deemed appropriate to
ensure alignment with our policy to
recruit the best candidate having regard
to the skills and experience required, but
with a mind to diversity, including gender
and ethnicity.
Nominations Committee evaluation
It is incumbent on the Board to ensure
that a formal and rigorous review of
the effectiveness of the Committee
is conducted each year. During 2022/23,
Rank’s evaluation exercise focused at
Board level, facilitated externally by
Lintstock Limited. As part of the process,
the review commented on whether the
Committee was operating effectively and
it was concluded that this was the case.
The review has also helped to shape the
areas in focus for the year ahead.
The Committee’s progress against last
year’s actions are set out below, and focus
for 2023/24.
Progress on 2021/22 agreed focus
areas during the year.
1. Agreed action
To evaluate the success of previous
succession plans and focus, in particular
on planning for the Chair, Chief Executive
and Executive Committee.
Progress made during 2022/23
During the year there was a detailed
review of the succession plan for the Chair,
Chief Executive and Executive Committee.
Furthermore, a review of Board skillsets
with succession planning for the Board
in mind, led to a search process for an
independent Non-Executive Director.
2. Agreed action
To continue to ensure there is ongoing
challenge as to progress/achievements
against the inclusion and diversity
strategy, with a particular focus on ethnic
diversity and the pipeline for maintaining
progress in relation to gender diversity.
Progress made during 2022/23
The Committee assessed the progress
of inclusion and diversity initiatives
throughout the year following reports
received from the Chief People Officer.
The Committee was pleased to see the HR
dashboard through which we are looking
to improve and extend the level of data
captured and which will form Board level
updates as part of wider People and
Culture strategy improvements.
3. Agreed action
To conduct a more in-depth external
evaluation of the Board and its Committees,
involving Director interviews, once recent
changes to the Board’s composition
have settled.
Progress made during 2022/23
An in depth external evaluation was
conducted by Lintstock and was primarily
focused at the Board level. The process
included pre-questionnaires and
interviews, as well as observation of the
Board. The process included Committee-
focused questions, which the Committee
considered as part of setting focus areas
for the following year.
Focus for 2023/24
Following the outcomes of this year’s
Board effectiveness review and as part
of the Committee’s annual evaluation
and consideration of matters for the
forthcoming year, we agreed that our
focus for the year ahead should be:
1. To reflect and draw from the insights of
the Board effectiveness review and ensure
both the Board and senior management
reflect the skills required to deliver the
Company’s strategic aims, including
focused training.
2. To continue to focus and develop a robust
succession plan with a diverse talent
pipeline into senior management roles.
3. To provide development and support
to senior management to ensure they
have the right skills and display a growth
mindset necessary to continue to build
a high performing culture.
I look forward to meeting shareholders at
the forthcoming Annual General Meeting,
when I will be happy to answer any
questions on this report.
Alex Thursby
Chair of the Nominations Committee
The Rank Group Plc
Annual Report 2023
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Nominations Committee Report
Continued
Committee membership and attendance
Appointed to Committee
Attendance
Current members
Karen Whitworth (Chair)
November 2019
4/4
Lucinda Charles-Jones
2
June 2022
2/2
Katie McAlister
January 2022
4/4
Other members during the year
Steven Esom
1
July 2015
2/2
1.
Steven Esom stepped down from the Committee in December 2022 following his resignation from the Board.
2. Lucinda Charles-Jones was appointed to the Committee in January 2023.
Meeting and attendees
The Committee members attended four scheduled meetings and met separately during
the year to discuss matters without management present. The external auditor and the
Director of Internal Audit were also provided the opportunity at each meeting to discuss
matters without the presence of management.
The Committee Chair invites other regular attendees including the Chief Executive,
Chief Financial Officer, Chief Information Officer, Group Finance Director, Director
of Internal Audit, General Legal Counsel, and representatives of the external auditor.
The Company Secretary attended meetings to support the Committee.
The Committee provides independent
challenge and oversight of the
Group’s risk management systems,
internal control processes and
financial reporting.”
Karen Whitworth
Chair of the Audit Committee
Role and responsibilities
The role of the Committee is primarily to
support the Board in fulfilling its corporate
governance obligations so far as they
relate to the effectiveness of the Group’s
risk management systems, internal control
processes and financial reporting. Its key
responsibilities include:
Reviewing the integrity of the annual
and interim as well as any formal
announcements relating to the Group’s
financial performance.
Reviewing and challenging key
accounting judgements and narrative
disclosures within the financial
statements.
Reviewing and assessing the
effectiveness of internal control systems,
including financial and operational
controls, in addition to the framework
for risk management.
Performing a robust assessment of
the Company’s management processes,
including the identification and mitigation
of principal and emerging risks.
Reviewing the internal audit programme
and any significant findings, as well as
the effectiveness and independence
of the Internal Audit function.
Considers reports from the external
auditor and management’s response to
their recommendations. It assesses the
quality of the external auditor, considers
their appointment, terms of engagement
and their remuneration. It monitors the
independence of the auditor and the
provision of non-audit services.
The formal terms of reference of the Committee
are available at www.rank.com or by written request
to the Company Secretary, who acts as secretary to
the Committee.
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Audit Committee Report
Key activities during
the year
Considered and assessed all accounting
judgements made in the preparation of
the financial statements including items
of significant impact.
Continued to assess and monitor
the principal and emerging risks
for the Group, particularly in light
of the uncertain macroeconomic
conditions and lower than expected
business performance.
Assessed the Group’s plans to implement
improvements to its financial control
framework, which formally documents
the Group’s financial control processes,
risks and controls.
Assessed disclosure requirements and
assurance programme to support the
Group’s reporting against the Task Force
on Climate-related Financial Disclosures
(‘TCFD’) and considered the impact of
climate related matters on the key
financial judgements, concluding they
had immaterial impact at 30 June 2023.
Considered the BEIS consultation on
‘Restoring trust in Audit and Corporate
Governance’ and its potential impact
on the Group.
Considered the impact of compliance
and whistleblowing reports.
Considered the external quality
assessment of the Group’s Internal
Audit function.
Assessed the liquidity arrangements
for the Group, with a particular focus
on the maturity of the Group’s term loan
and revolving credit facilities, including
the refinancing process.
Rank’s 30 June 2022 external audit
was subject to the Financial Reporting
Council’s (‘FRC’s’) audit quality
inspections of auditors, as part of
the FRC’s normal cycle of review.
Dear shareholders
I am pleased to present the Audit
Committee Report for the 2022/23 financial
year. During the year, the Committee has
continued to carry out a key role within the
Group’s governance framework, supporting
the Board in monitoring and reviewing the
systems for risk management, internal
control and financial reporting.
Key activities
During the year the Committee’s core
duties remained largely unchanged and
the regular focus on financial reporting,
risk management and internal controls
remained in place.
Key matters that formed committee
discussions during the year included the
key accounting judgements made in the
preparation of the financial statements, the
identification and management of Group’s
principal and emerging risks, the Group’s
liquidity requirements as part of the
refinancing exercise, and the various
regulatory and disclosure requirements
that will impact the Group, particularly
requirements in respect to Task Force
on Climate-related Financial Disclosure
(TCFD) and Corporate Governance reform.
We received regular updates from the Risk
Committee and considered and assessed
the principal risks to the Group, both
existing and emerging, particularly
in light of the ongoing macroeconomic
conditions and the lower than expected
business performance. Following the
robust assessment of the principal risks as
reported last year, the committee concluded
the vast majority of risks remain unchanged,
however the addition of liquidity and
funding as a principal risk (as reported
in our interim statements January 2023)
reflects the updated liquidity and funding
requirements of the Group in the context
of more volatile debt markets.
The performance of the business and
associated risks again contributed to our
work on the long-term prospects of the
business. The Committee reviewed
management’s assessment of the going
concern assumption and the viability
statement. The review included
consideration of forecasted cash flows
aligned to the Group’s strategic plan,
downside scenarios and reverse stress test
scenarios to ensure there was appropriate
liquidity and covenant headroom.
For the purposes of the Going Concern
assessment, a 12-month forecast period
from the date of the approval of the
financial statements was considered,
including the results of the reverse stress
test scenario. A longer period of three
years was used for assessing viability,
which is consistent with the Group’s
strategic planning period. The Committee
confirmed that preparing the financial
statements on a Going Concern basis
continues to be appropriate and
recommended the approval of the viability
statement as set on pages 88 to 89.
The Committee reviewed managements’
impairment assessment, utilising the
same financial forecasts as the going
concern and viability statement, and is
satisfied that the carrying value of assets
is appropriate at 30 June 2023.
The Committee considered the presentation
and disclosure of the separately disclosed
items which were recognised in the period.
The Committee reviewed the nature of
these items, with reference to the Group’s
accounting policy, and concluded the
classification and disclosure of the items
was appropriate and the policy had been
consistently applied across financial years.
The Committee also assessed the
financial controls framework, including
management’s plans to improve the
Group’s financial control processes, risks
and mitigating controls. More information
can we found below under the Internal
Controls section of this report.
The Committee assessed and approved
the TCFD disclosures that formed part of
the Annual Report and Accounts 2023 and
ensured there was appropriate oversight of
climate related considerations aligned with
Group strategy and accounting processes.
During the year the Committee engaged
an external third-party, the Chartered
Institute of Internal Auditors (CIIA) to
perform an external quality assessment
of the Internal Audit function. The review
assessed Internal Audit against the
International Professional Practices
Framework and a detailed report was
prepared and presented to the Committee.
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Audit Committee Report
Continued
The Committee discussed the findings
from the assessment, recognising the
strengths of the internal audit department
and the recommendations made, which
sought to further improve its alignment
to the standards of the Institute Internal
Audit Code, as well as enhancements
to the operations of the internal audit
function. The Committee, recognising
the recommendations would enhance the
effectiveness of the internal audit function
requested these were implemented in the
forthcoming financial year.
The Committee reviewed the outcomes
and feedback received from various
Gambling Commission assessments
across the business during the year. The
Committee was pleased to see the positive
outcomes and management’s response,
which led to changes to policies and
practices to better protect customers.
During the year, the Committee received
and discussed fraud and whistleblowing
reports. We considered whether the
appropriate processes and levels of
accountability were in place to effectively
manage the reports received. The
Committee was comfortable that there was
and that improvements were being made.
Internal controls
The Board has overall responsibility
for the risk management framework,
as explained further on page 80.
It delegates responsibility for reviewing
the effectiveness of the Group’s systems
of internal control to the Committee.
This covers all material controls including
financial, operational and compliance
controls and risk management systems.
During the year, we received detailed
reports from each of the three lines of
defence so as to enable us to maintain
oversight and discuss the risks and
challenges to the Group. In particular,
the Committee reviewed the following:
Enterprise risk management:
We considered the manner in which
the risk management framework has
evolved and the overall appetite for risk.
We reviewed the risk management
methodology and confirmed that it
continues to be appropriate. We also
considered the Group risk register in
respect of both current and emerging
risks and challenged the Executive
Directors on such risks and the their
mitigating actions. The Group’s principal
and emerging risks are set out on
pages 81 to 87.
Legal and regulatory:
Reflective of the regulatory environment
in which Rank operates, we continued
to examine the effectiveness of the
Company’s framework of compliance
controls. This included internal audit
reviews, reports on anti-money
laundering from the Nominated Officer,
updates on material regulatory matters
from the director of compliance and
responsible gambling, taking account of
summarised reports from and guidance
issued by regulators (including following
compliance assessments), and reviews
of progress made on areas requiring
improvement. The Committee also
discussed the status of material litigation
and regulatory matters affecting the
Company, including any financial
impact and/or disclosure requirements.
Health and safety:
We considered during the year ongoing
health and safety projects for the venues
estate. We also received reports from
the Group’s Head of Health and Safety
on relevant data and trends, monitoring
programme outputs and any potential
regulatory matters, including reports
made under the Reporting of Injuries,
Diseases and Dangerous Occurrences
Regulations 2013 (RIDDOR).
Information security, data privacy
and disaster recovery:
We considered during the year progress
made in respect of information security
and data privacy controls. This included
a review of the specific key risk indicators
for these areas and updates on trends
relating to data compliance further
to the Group’s monitoring programme.
The Committee also received updates
on the Group’s approach to information
security and disaster recovery
respectively from the Director of IT
Security and the Chief Information
Officer. The updates provided an
overview of the Company’s critical
systems, areas of key risk (and mitigation,
as appropriate) and development
roadmaps. The Committee also received
reports from the Data Protection Officer
on relevant data and trends, monitoring
programme outputs, ongoing projects
and any potential regulatory matters.
The Committee reviewed
the outcomes and
feedback received from
various Gambling
Commission
assessments across the
business during the year.
The Committee was
pleased to see the
positive outcomes and
management’s response,
which led to changes
to policies and practices
to better protect
customers.”
Karen Whitworth
Chair of the Audit Committee
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
111
Code of conduct and whistleblowing:
We reconfirmed the ongoing
appropriateness of the Group-wide
whistleblowing policy and procedure,
which is operated by an external
third-party provider, Safecall. The service
provides a multilingual communication
channel, and enables employees and
other stakeholders to report in confidence
and, if they wish, anonymously, to
Safecall, which then submits reports
to the allocated appropriate individual
within the business for investigation
as necessary. Reports received during
the year were kept strictly confidential
and the concerns identified were
referred to appropriate managers
within the Group for investigation and
resolution. We received an analysis of
all reports submitted during the year.
The Company’s code of conduct is
available on www.rank.com.
Financial Controls Framework:
We reviewed the methodology, scope
and planned approach to strengthen
the Rank financial control environment,
through the delivery of a Group Financial
Control Framework, which will ensure
Rank have appropriate controls over
all aspects of the Group financial
statements. Progress is well underway
in this area and this is a key step in being
prepared for the expected Corporate
Governance reform that will emerge
in the coming years.
Internal audit
The Group’s internal audit function forms
the primary source of internal assurance
to the Committee via the delivery of the
internal audit plan, which is structured to
align with the Group’s strategic priorities
and key risks and is developed by internal
audit with input from management and
the Committee. Its role is to provide
independent, objective assurance and
consulting services designed to add and
protect value by improving the Group’s
operations. Internal audit assists the
Group in accomplishing its objectives
by bringing a systematic, disciplined
approach to evaluate and improve the
effectiveness of risk management, control
and governance processes. The internal
audit function is governed by its Group
Internal Audit Charter (‘GIAC’), which the
Committee reviews annually to ensure it
remains appropriate for the function and
organisation, and that the function can
discharge its responsibilities fully.
Each year, the Committee reviews
and approves the internal audit plan.
The plan is kept under review, depending
on operational or other business
requirements, with any changes being
discussed and agreed with the Committee.
The Director of Internal Audit submits
reports on completed audits to each
Committee meeting.
The findings are discussed by the
Committee, together with any implications
arising from such findings on the broader
control environment. Recommendations
arising from internal audit reviews are
discussed and agreed with the relevant
business area for implementation of
appropriate corrective measures and the
Committee monitors senior management’s
resolution of identified issues. During the
year, a number of control improvements
were observed and the Committee
challenged senior management to ensure
certain key changes were made to the
control environment.
The work undertaken by internal audit
during the year included: review of the
IT active directory, Rank Interactive
marketing compliance review, IT perimeter
security review, IT systems development
lifecycle, a payroll follow-up audit and a
review of high value customer controls in
Rank Interactive. A number of individual
venue audits were also completed during
the period, focusing on regulatory and
licencing compliance, cash management
and gaming controls. In addition to the
above, the internal audit team also assisted
with ad hoc controls improvement work
that arose during the year.
During the year the Committee reviewed
the skills and depth of the internal audit
team and approved the recruitment of
additional resources, including a
specialist IT auditor.
We reconfirmed the
ongoing appropriateness
of the Group-wide
whistleblowing policy
and procedure, which is
operated by an external
third-party provider,
Safecall. The service
provides a multilingual
communication channel,
and enables employees
and other stakeholders
to report in confidence
and, if they wish,
anonymously.”
Karen Whitworth
Chair of the Audit Committee
The Rank Group Plc
Annual Report 2023
112
Audit Committee Report
Continued
The planned external quality assessment
of the internal audit function was
performed during the year. The outcome
of that assessment was that the function
is fit-for-purpose and it is aligned to the
requirements of the standards of the
Institute Internal Audit.
External auditor
and the external audit
Ernst & Young LLP (‘EY’) has been the
Company’s external auditor since 2010.
Following an audit tender process
conducted by the Committee in accordance
with its regulatory requirements which
concluded in June 2019 (the process for
which was detailed in the 2019 Annual
Report), EY’s re-appointment as the auditor
of the Group was approved by shareholders
at the 2019 Annual General Meeting (and at
each subsequent Annual General Meeting).
There was a change of external audit
partner in 2019 following completion of
the 2018/19 external audit. There were no
contractual or similar obligations restricting
the Group’s choice of external auditor.
EY is engaged to express an opinion
on the financial statements. It reviews the
data contained in the financial statements
to the extent necessary to express its
opinion. It discusses with management
the reporting of operational results and
the financial position of the Group and
presents findings to the Committee. The
Directors in office at the date of this report
are not aware of any relevant information
that has not been made available to EY and
each Director has taken steps to be aware
of all such information and to ensure it
is available to EY. EY’s audit report is
published on pages 154 to 163.
During the year, Rank’s 30 June 2022
external audit was subject to the Financial
Reporting Council’s (‘FRC’s’) audit quality
inspection of auditors, as part of the FRCs
normal cycle of review. I am pleased to
report the outcome received a rating of
‘Good’, being the highest rating possible.
In order to assess the independence
and effectiveness of the external auditor
(including its objectivity, mindset and
level of professional scepticism), the
Committee carried out an assessment.
This was facilitated by use of a
questionnaire which posed questions in
relation to different aspects of the external
audit process, including the planning,
execution and quality of the audit.
Feedback was sought from members
of the Committee and senior management
of the business areas subject to the audit.
The feedback was considered, discussed
and summarised by management and
reported to the Committee and Board.
The Committee Chair also discussed the
feedback with the external audit partner.
Having conducted such review, and
reviewed overall performance, we have
concluded that EY has demonstrated
appropriate qualifications and expertise
throughout the period under review, and
that the audit process was effective.
Non-audit services
The Committee oversees the nature and
amount of any non-audit work undertaken
by the external auditor to ensure that
it remains independent. Consequently,
we are required to approve in advance
all non-audit services, with any non-audit
services below such amount being within
the delegated authority of the Chief
Financial Officer (although in practice
he would still notify these items to the
Committee). When seeking external
accountancy advice in relation to non-audit
matters, the Group’s policy is to invite
competitive tenders where appropriate.
It is also the Group’s policy to balance the
need to maintain audit independence with
the desirability of taking advice from the
leading firm in relation to the matter
concerned and being efficient.
The total non-audit fees paid to EY during
the period under review was €8,000
(2022: £35,314) (including interim fees).
Rank has used the services of other
accounting firms for non-audit work
during the period under review.
Fair, balanced and understandable
One of the key compliance requirements
in relation to a group’s annual report and
accounts is that, taken as a whole, they are
fair, balanced and understandable.
The coordination and review of Group-wide
contributions to Rank’s Annual Report and
Accounts follows a well-established
process, which is performed in parallel
with the formal process undertaken by the
external auditor. A summary of the process
is as follows:
A qualified and appropriately
experienced senior management team
lead the process, under the direction of
the CFO. The team primarily comprises
the Group Finance Director, Company
Secretary, and the Director of Investor
Relations and ESG.
A comprehensive review and verification
process assesses the factual content of the
Annual Report and Accounts and ensures
consistency across various sections.
A common understanding exists across
the senior management team which
ensures consistency and overall balance
of the report.
A transparent process to ensure
disclosure of all relevant information
to the external auditor.
A near-final draft of the report is reviewed
by the Committee.
Formal approval of the Annual Report and
Accounts is given by a committee of the
Board (usually the Finance Committee).
Taking this approach enabled the
Committee to recommend to the Board,
and then the Board itself, to confirm
that the Company’s 2023 Annual Report
taken as a whole is fair, balanced and
understandable and provides the
information necessary for shareholders
to assess the Company’s position and
performance, business model and strategy.
Key judgements and financial
reporting matters
The Committee assesses and challenges
whether during the year suitable
accounting policies have been adopted
and whether management has made
appropriate estimates and judgements.
Key accounting judgements considered,
conclusions reached and their financial
impacts during the year under review
are set out in the table on page 114.
We discussed with the external auditor
the significant issues addressed by the
Committee during the year and the
areas of particular focus, as described
in the independent auditor’s report
on pages 154 to 163.
The Rank Group Plc
Annual Report 2023
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Governance report
Financial statements
Overview
113
Key judgements and financial reporting matters 2022/23
Audit Committee review and conclusions
Going concern and viability statement
The Directors must determine that the business is a going
concern for the period up to 31 August 2024 from the date of
signing the accounts. Furthermore, the Directors are required
to make a statement in the Annual Report as to the longer-term
viability of the Group. This has been analysed in detail, including
the downside scenarios modelled in the viability statement in
light of trading performance during the year.
The Committee reviewed management’s assessment of the going
concern assumption and the viability statement. The review
included consideration of forecasted cash flows aligned to the
Group’s strategic plan, including downside scenarios and reverse
stress test scenarios, to ensure there was appropriate liquidity
and covenant headroom. Consideration was given to the maturity
profile of the Group’s revolving credit facilities, and the
Committee took time to understand and challenge, where
necessary, significant judgements and assumptions in the
modelling, the reverse stress test models and covenant and
liquidity headroom. Furthermore, the Committee evaluated
management’s work in conducting a robust assessment of the
Group’s longer-term viability, affirmed the reasonableness of the
assumptions and considered whether a viability period of three
financial years remained most appropriate considering the
debt maturity profile and the ability of the Group to refinance.
The Directors were able to confirm that it was appropriate to
prepare the financial statements on a going concern basis and
recommended the approval of the viability statement to the Board.
Further detail can be found on pages 88 and 89.
Impairment review
For goodwill and indefinite-life assets, the Group performs
an annual impairment review. In addition, the Group reviews
assets that are subject to amortisation or depreciation for events
or changes in circumstances that indicate that the carrying
amount of an asset or cash-generating unit may not be
recoverable. If an asset has previously been impaired the Group
considers whether there has been a change in circumstances
or event that may indicate the impairment is no longer required.
The Group considers each venue to be a cash-generating unit and
the review covers approximately 130 individual cash-generating
units (‘CGU’), with goodwill and indefinite life assets considered
at a group of CGU level.
The Committee reviewed management’s impairment review
process including, where applicable, the potential indicators
of impairment and/or reversal, cash flow projections aligned to
the strategic plan, growth rates and discount rates used to derive
a value in use (‘VIU’), multiples used in VIU, the sensitivity to
assumptions made, and used VIU for all CGUs consistent with
the prior year.
The Committee reviewed and agreed the value of impairment
charges and reversals recognised in 2022/23 and reviewed
the disclosures including the sensitivity disclosures of changes
in key assumptions. Further details are disclosed in note 13
on pages 192 to 195.
Treatment of separately disclosed items (‘SDIs’)
The Group separately discloses certain costs and income that
impair the visibility of the underlying performance and trends
between periods. The separately disclosed items are material and
infrequent in nature and/or do not relate to underlying business
performance. Judgement is required in determining whether
an item should be classified as an SDI or included within the
underlying results.
The Committee reviewed the presentation treatment of SDIs
and agreed that the items listed in note 4 are appropriate.
The Committee noted that from a quality of earnings perspective,
both accretive and dilutive impacts had been recorded in both
the current and prior years.
Compliance with laws and regulations
The Group operates in an evolving regulatory environment
with increasingly complex laws and regulations, particularly
gambling-related regulations.
The Committee reviewed management’s approach to complying
with laws and regulations including assessing the potential
financial impact, accounting and disclosure for any potential
non-compliance.
Taxation
The Group holds provisions for certain tax matters, in addition
to the normal provisions for corporation tax.
In assessing the appropriateness of indirect tax provisions, the
Group must estimate the likely outcome of uncertain tax positions
where judgement is subject to interpretation and remains to be
agreed with the relevant authority.
At both the half and the full year, the Committee considered the
Group’s approach to tax provisioning, in order to satisfy itself how
management came to its best estimate of the likely outcome.
The Committee received and considered an update paper covering
the Group’s ongoing direct and indirect tax matters. This covered
continuing operations where tax returns submitted have been,
or are likely to be, challenged by the relevant tax authority.
The Committee considered that management’s best estimate
of tax liabilities is appropriate.
The Rank Group Plc
Annual Report 2023
114
Audit Committee Report
Continued
Governance
All members of the Committee are
independent Non-Executive Directors
and the Board is satisfied that they have
significant knowledge and business
experience in financial reporting,
risk management, internal control
and strategic management. In addition,
I meet the requirement to bring recent
and relevant financial experience to the
Committee and further information about
my experience can be found on page 98.
I can confirm that the Board is satisfied
that the Committee has the resources and
expertise to fulfil its responsibilities and,
has competence relevant to the sector
in which the Company operates.
Audit Committee evaluation
It is incumbent on the Board to ensure
that a formal and rigorous review of the
effectiveness of the Committee is
conducted each year. During 2022/23,
Rank’s evaluation exercise focused at
Board level, facilitated externally by
Lintstock Limited. As part of the process,
the review commented on whether the
Committee was operating effectively
and concluded that this was case, having
received an overall rating of high from the
review. The Committee, in its broad role
and remit remains appropriate for the
current needs of the business,
The Committee’s progress against last
year’s actions are set out below, along with
focus areas for the year ahead.
Progress on 2021/22 agreed focus
areas during the year.
1. Agreed actions
Supporting a review of Group financial
controls following the arrival of Richard
Harris as Chief Financial Officer and as
the Group further considers the potential
impact of Corporate Governance reform
(including the proposed introduction of an
audit and assurance policy) and feedback
from the BEIS benchmarking work.
Progress made during 2022/23
The Committee received a detailed paper
outlining the financial controls framework
and which proposed some enhancements
to the framework. The Committee were
also kept informed of the changes within
the financial controls team, and which
saw further controls experience added
into the team. This allowed the Committee
to ensure it remains fit for purpose and
has the ability to manage the outcomes
of the FRC’s consultation in light of the
corporate reforms.
2. Agreed actions
Continuing to build on the relationship
and develop efficient ways of working with
the external auditor.
Progress made during 2022/23
The Committee Chair and the Chief
Financial Officer held regular meetings
with the external audit partner during the
year. A particular focus this year has been
the realignment of the audit planning
work for our interim and year end process.
The changes have been positive and has
enhanced the efficiencies in our
collaboration with our external auditor.
The relationship between the support
functions and the external auditors were
considered to have an excellent balance
between supportive and challenging.
3. Agreed actions
Ensuring there is clear prioritisation for
the Committee in relation to its work for
the forthcoming year, bearing in mind
in particular the current macroeconomic
conditions impacting the Group.
Progress made during 2022/23
The Committee Chair and the Chief
Financial Officer met regularly through
the year to discuss matters of priority
in advance of committee meetings.
This ensured we had a balanced agenda
and one that was managed efficiently
and allowing for adequate challenge
and discussion.
Focus for 2023/24 review
Following the outcomes of this year’s review,
we agreed that our focus for the year ahead
should be to further improve effectiveness
of the Committee and consideration is being
given to add another financially qualified
non-executive director to the Committee.
In concluding this report, I would like to
recognise and thank the senior management
and finance team, the internal audit team
and our auditors, EY for their commitment
and valuable contributions over the past
twelve months.
I look forward to meeting shareholders at
the forthcoming Annual General Meeting
when I will be happy to take questions on
this report and our work during the year.
Karen Whitworth
Chair of the Audit Committee
All members of the
Committee are
independent Non-
Executive Directors and
the Board believes that
Committee has the
resources and expertise
to fulfil its responsibilities
and effective oversight
required of the Group’s
risk management,
internal controls and
financial reporting.”
Karen Whitworth
Chair of the Audit Committee
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
115
2022/23 activity
Area of focus
Matters discussed
Frequency
Financial reporting
Reviewed the integrity of all draft financial statements (including narrative).
P
Reviewed accounting developments and their impacts and significant accounting issues.
P
Reviewed and recommended approval of interim and preliminary results announcements.
B
Reviewed Group accounting policies and reporting practices.
P
Considered approval process for confirming and recommending to the Board that
the 2022 Annual Report is fair, balanced and understandable.
A
Reviewed and recommended approval of the 2022 Annual Report, as required
by the Board.
A
Reviewed appropriateness of accounting policies and going concern assumptions.
A
Reviewed and recommended inclusion of the viability and going concern statements
in the Annual Report.
A
Reviewed TCFD disclosures and compliance with ESEF/XBRL requirements.
A
Reviewed Director and officer expenses.
A
Internal audit
Monitored the effectiveness of the internal audit function.
P
Reviewed major audit findings and approved remediation plans.
Q
Reviewed the 2022/23 annual audit plan.
B
Reviewed the scope of audit coverage and approved planned work for 2023/24.
A
External audit
Considered the external auditor’s reports and views.
Q
Reviewed the objectivity, independence and expertise of the external auditor.
A
Considered the Auditor’s Report on the 2021/22 annual results.
A
Assessed the effectiveness of the 2021/22 external audit.
A
Reviewed and approved the 2022/23 annual external audit plan and fee proposal.
A
Considered the initial results of the 2022/23 external audit.
A
Reviewed audit and non-audit fees incurred during 2022/23.
A
Risk and internal control
Oversaw the implementation of changes to internal processes as a result of matters
reported as key events to regulatory bodies, and guidance published by regulatory
bodies as learnings for the gaming industry.
P
Reviewed risk management reports and Risk Committee updates.
Q
Reviewed and assessed the corporate risk register (including emerging risks).
Q
Reviewed and monitored developments in relation to health and safety, information
security and data protection.
B
Reviewed anti-money-laundering matters and matters relating to source of funds
and enhanced due diligence.
B
Reviewed the risk management framework across the Group and the internal governance
structure (further detail on Rank’s approach to the management of risk, its principal
risks and uncertainties and the controls in place to mitigate them can be found on
pages 80 to 87).
A
Governance and other
Received corporate governance updates.
P
Considered and approved tax strategy and reviewed tax matters.
A&P
Met privately with the Director of Internal Audit and the external auditors.
Q
Reviewed notifications made under the Group-wide whistleblowing policy and procedure,
ensuring that appropriate actions were taken following investigation of notifications,
and reviewed notifications made in relation to the code of conduct, acknowledging
the ongoing need for a review of the same.
B
Considered material litigation and regulatory matters.
B&P
Reviewed the Committee’s terms of reference and confirmed adherence during 2022/23.
A
Reviewed feedback and recommendations following Committee evaluation.
A
Reviewed internal financial controls.
A
Key
A Annual
B Biannual
Q Quarterly
P Periodically
The Rank Group Plc
Annual Report 2023
116
Audit Committee Report
Continued
The Committee is focused on
embedding ESG across the business
and support the long-term success
and sustainability of Rank in the
interests of all Rank’s stakeholders.”
Katie McAlister
Chair of the ESG & Safer Gambling Committee
Committee membership and attendance
Appointed to Committee
Attendance
Current members
Katie McAlister (Chair)
1
April 2021
4/4
Lucinda Charles-Jones
June 2022
4/4
John O’Reilly
May 2018
4/4
Alex Thursby
October 2019
4/4
Karen Whitworth
November 2019
4/4
Other members during the year
Steven Esom²
March 2016
2/2
1.
Katie McAlister was appointed Chair with effect 1 February 2022.
2.
Steven Esom stepped down from the Committee in December 2022 following his resignation from the Board.
Meeting and attendees
All Committee members attended four scheduled meetings during the year.
The Company Secretary, the Director of Investor Relations and ESG, the Director of
Compliance & Responsible Gambling, the Director of Public Affairs and the Managing
Directors for Grosvenor, Mecca, Rank Interactive and International are regular attendees.
Role and responsibilities
The Committee is responsible for assisting
the Company in the formulation and
monitoring of its ESG strategy. The
Committee also has a particular focus on
the Company’s approach to safer gambling.
Its responsibilities include:
Approving the Company’s ESG and safer
gambling strategy.
Reviewing the Company’s performance
against the strategy, the effectiveness of
the strategy and the governance in place
to ensure successful delivery.
Reviewing the effectiveness of Rank’s
systems for identifying and interacting
with customers who are at risk of
becoming problem gamblers.
Reviewing the results of research projects.
Reviewing how the strategy is received
and regarded by the Company’s
stakeholders and other interested parties.
Approving all ESG reporting.
Approving the appointment of any
external third party for assurance testing
in relation to work undertaken in
connection with the strategy.
The formal terms of reference of the Committee
are available at www.rank.com or by written request
to the Company Secretary, who acts as secretary to
the Committee.
Key activities during
the year
Monitored and challenged the business
in respect of progress against measures
published in the Sustainability Report
2022, which was approved in August 2022.
Considered feedback from stakeholders
of the Sustainability Report 2022.
Oversaw the continued development
and implementation of the governance
structure in support of the strategy,
including establishing key performance
indicators to measure meaningful
progress.
Considered initiatives to mitigate the
‘cost of living’ impact on colleagues,
customers and communities.
Discussed and further developed further
management’s approach to Task Force
on Climate-related Disclosures (‘TCFD’)
reporting framework.
Reviewed and monitored delivery of
safer gambling initiatives in each area
of the business.
Considered the outcomes of the UK
Government’s publication of its White
Paper on gambling legislative reforms.
Discussed Rank’s contribution to
developments across the industry,
including consultation responses,
working with trade associations and
discussions with Government’s review
of gambling legislation.
The Rank Group Plc
Annual Report 2023
Strategic report
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Financial statements
Overview
117
ESG and Safer Gambling
Committee Report
Dear shareholders
I am pleased to provide a summary of the
work undertaken by the Committee over
the past 12 months and present the evolution
of our ESG strategy, progress against our
objectives and detail on our plan to reach
net zero by 2050.
The Group is committed to ensuring the
sustainability of its operations continues
to build a more resilient and responsible
business. How we identify and consider
ESG risk and opportunity is critical to the
success of our business and meeting our
stakeholders expectations for transparency
and disclosure.
I was pleased with the good progress made
during the year following the publication
of our full 2022 Sustainability Report in
September 2022, alongside the 2022
Annual Report and Accounts. This provided
the foundations to accelerate Rank’s ESG
strategy during 2022/23 and I am delighted
to publish our 2023 Sustainability Report
alongside this report and made available
on Rank’s website, www.rank.com.
Key activities
In 2021 the Committee determined that
it would provide rigour, support and
challenge to the business as it developed
and implemented its new ESG strategy.
During 2022/23, we have continued to
embed and strengthen our ESG focus into
each of the business areas, drawing on
the outcomes of the materiality assessment
carried out in 2021. During the year, the
Committee also approved eight baseline
key performance indicators (‘KPIs’) across
the four key ESG focus areas that underpin
the strategy as follows:
1.
Customer experience – providing a
safe, secure environment and personal
experience, creating and maintaining
good gambling behaviours and
protecting vulnerable customers.
KPIs – Customer Net Promoter Scores;
Customer responses to Safer Gambling
questions; Employee responses to safer
gambling questions; and Percentage of
customers using safer gambling tools.
2.
Colleague experience – educating our
people to enable and encourage positive
gaming behaviours whilst creating a
fair, inclusive and inspiring working
environment.
KPIs – Employee Net Promoter Score;
and Percentage of women in senior
leadership team.
3.
Environmental management – ensuring
that our operations minimise any
negative impacts that Rank may have
on the environment and reducing our
carbon emissions wherever possible.
KPI – Energy use as an intensity ratio
(tCO
2
per £m Net Gaming Revenue).
4.
Community engagement – providing
an essential social outlet for customers,
generating lasting community spirit,
driving community action and
developing a genuine social legacy.
KPI – Total charitable contributions.
Each focus area has a supporting
performance measure as well as the
primary KPIs shown above.
ESG initiatives
The Committee received business
updates during the year to assess how the
Company’s ESG objectives aligned with
the corporate and strategic objectives, see
pages 30 to 41 for more information on the
Group’s strategic intents. The Committee
is comfortable that Rank is progressing its
development of ESG initiatives in support
of the corporate strategy, and that this
will enable the business to be managed
in a sustainable and responsible way.
The Committee expects continued
development in each of the business areas
and to drive ESG considerations across all
business decision-making.
Working with each of the business
managing directors, the Committee
has sought to further encourage ESG
considerations across internal reporting.
Such focus has embedded the necessity
for each business area to ensure ESG
alignment with the corporate strategic
objectives and drive the effective delivery
of the strategy and of initiatives that
underpin it.
In continuing to develop its approach
during the year, the business has ensured
that the set four focus areas (Customers,
Colleagues, Environment and
Communities) were measurable and
challenged the business to determine
the appropriate KPIs. Reporting progress
against eight principle KPIs to the
Committee will provide a greater
understanding of the Company’s ability
to track and evaluate progress, and allow
Board-level oversight of performance
against strategy, in line with global
best practice.
It was pleasing to see the initiatives
in each business area and the Committee
is assured that the underpinning People
& Culture strategy is developing within
each business area, particularly the
focus on more diverse leadership teams.
Also pleasing was the immediate impact
on colleague engagement following the
appointment of the Chief People Officer
in September 2022, as well as improving
our diversity at the executive level. See
page 46 and 102 for more information on
insights into Rank’s culture and colleague
engagement in the year. The charitable
work in all of Rank’s areas of business for
its local communities, across all of Rank’s
jurisdictional locations was also positive
to see, with strong partnerships, making
important differences to Rank’s local
communities, see page 47 for more on this.
The Committee oversaw executive
management’s carbon management
work through the newly formed Net Zero
Working Group (‘NZWG’) and the progress
made to develop its reporting framework
in line with the Task Force on Climate-
related Financial Disclosures (‘TCFD’).
The Committee considered the
recommendations made to set Rank
on a net zero pathway, which sets out a
measured approach, and the establishment
of an interim emissions reduction target
to be achieved by 2035, alongside the
longer-term target of achieving net zero by
2050. The Committee has worked with the
Audit Committee in determining the TCFD
aligned disclosures set out in this Annual
Report, along with the Remuneration
Committee to link sustainability
performance to executive remuneration
that further embeds the imperative of
responsible operating practices into
Rank’s core culture.
Safer gambling initiatives
Safer gambling remains the Group’s
primary focus area. The Committee has
ensured that the importance of safer
gambling within Rank’s wider ESG
framework is not diminished. We are
comfortable that this has not happened.
During the year the Committee welcomed
reports from the managing directors of each
business area to provide updates on safer
gambling initiatives. These initiatives take
a ‘customer-first’ approach to increasing
protection, as the Group continues to evolve
its user journeys and deliver targeted
improvements for those players who need
our support. The Committee has considered
new initiatives presented by management
as well as those introduced further to the
Company’s own monitoring work or as
required by our regulators.
The Rank Group Plc
Annual Report 2023
118
ESG and Safer Gambling Committee Report
Continued
We have also considered changes resulting
from new regulatory requirements and
industry commitments.
In addition, the Committee welcomed
further proposals to strengthen a safer
gambling culture throughout the Group.
The aim of this work is to instil a consistent
approach to the processes and behaviours
our colleagues employ to achieve Rank’s
purpose, and deliver exciting and
entertaining experiences within a safe
environment. To best equip our colleagues
with the skills and understanding to
recognise problem gambling, we have
conducted extensive employee training.
Every employee must complete mandatory
safer gambling training on an annual basis,
with progress being monitored through
our online platform. Additional training
is provided as required or according to
a particular role’s needs. We have engaged
GamCare to provide bespoke safer
gambling training on an ongoing basis
to all customer-facing colleagues.
During the year, GamCare conducted an
assessment of our approach against their
Safer Gambling Standard for all Rank’s
UK facing businesses. Mecca and Rank
Interactive received confirmation that they
have been awarded Advanced Level 2
accreditation. Grosvenor’s accreditation
is ongoing and likely to be determined
during the first quarter of 2023/24.
It was pleasing to see this year’s successful
regulatory compliance assessments, and
management’s positive response to these
assessments with changes made in the
year to policies and practices to better
protect our customers.
Safer gambling horizon scanning
and industry collaboration
The Committee regards safer gambling
as a high priority topic of the Company’s
stakeholders and an important part of
its work is to consider their views on the
Company’s approach. The Committee
recognises that the Company cannot
simply look at the initiatives it has in-train
as a reaction to regulation, but must also
proactively consider customer, regulator,
colleague, shareholder, political and wider
public sentiment in its plans. The
Committee receives regular reports from
the Director of Public Affairs to ensure
that it remains up-to-date on external
sentiment, influences, developments
and political change. It challenges the
business to ensure that it considers such
views in all projects and initiatives across
all workstreams.
During the year, the Director of Public
Affairs presented regular updates to the
Committee on Rank’s ongoing contribution
to the Government’s review of gambling
legislation in the UK. Following the
long-awaited publication of the
Government’s White Paper on gambling
legislative reforms in late April, he kept the
Committee informed of the consultation
process as regulator’s consider the
implementation of the legislative reforms
(see the Chief Executive’s summary for more
information on page 28). The Committee
will continue to consider stakeholder views
and those of the industry and media
during this next phase of consultation.
Rank’s contributions to the Government’s
review have also extended to shaping
responses from the Casino Chapter within
the Betting and Gaming Council (‘BGC’),
the BGC itself and also the Bingo
Association, both of which are important
voices in respect of regulatory change.
We continue to have representation on the
Bingo Association and BGC’s committees
and their working groups, including
all those specific to land-based gaming.
We recognise the importance of our
contributions aligning with our industry
peers and where appropriate, we are
working hard to ensure that Rank’s
proposals and arguments are in tune
with our peers and operators.
Research, education, treatment
(‘RET’)
The proportion of our RET contributions
during the year was maintained at the
same level as the previous year. As well
as contributing to GambleAware, such
contributions included payments to YGAM
and GamCare as part of Rank’s four-year
commitment to industry Safer Gambling
Commitments. We are committed to
maintaining the same proportion of RET
contributions in respect of the forthcoming
year, although the Committee is aware that
the approach to RET payments is being
considered within the Government’s
review of gambling legislation.
Rank’s contributions to
the Government’s review
have also extended to
shaping responses
from the Casino Chapter
within the Betting and
Gaming Council (‘BGC’),
the BGC itself and also the
Bingo Association, both
of which are important
voices in respect of
regulatory change.”
Katie McAlister
Chair of the ESG & Safer
Gambling Committee
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
119
Climate change, net zero planning
and Task Force on Climate-related
Financial Disclosures
There has been increasing interest from
the investment community on how climate
change will impact companies. We
recognise that there are both internal and
external expectations on us to establish
a clear emissions reduction strategy in
line with international climate change
targets and we are working with
consultant partners in order to set Rank
on a credible carbon net zero pathway.
More detail on this is set out in the 2023
Sustainability Report.
The Committee is also cognisant of
the new requirements under Listing Rule
9.8.6R, which the Group is required to
adopt this year, to include a statement
in this Annual Report setting out whether
our climate-related financial disclosures
are consistent with the recommendations
of the TCFD. Our disclosures can be found
on pages 62 to 70 with the compliance
statement found on pages 69 to 70 of this
Annual Report. The Committee has
worked alongside the Audit Committee
to ensure the integrity of the Committee’s
climate-related risk process, as well as
reviewing the recognition, measurement,
presentation and disclosure of climate-
related matters (including impact
on the Group).
ESG & Safer Gambling
Committee evaluation
It is incumbent on the Board to ensure
that a formal and rigorous review of
the effectiveness of the Committee is
conducted each year. This year, Rank’s
evaluation exercise focused at Board level,
facilitated externally by Lintstock Limited.
As part of the process, commentary
included whether the Committee was
operating effectively. I am pleased to report
the Committee is performing effectively
and as a result, our ESG objectives are
becoming increasingly clearer. The
Committee will continue to work with
management to maintain and improve
the focus on ESG across all areas of the
business, whilst ensuring safer gambling
initiatives remain the primary focus.
The Committee’s progress against last
year’s actions and focus for the year ahead
are set out below.
Progress on 2021/22 agreed focus
areas during the year.
1. Agreed actions
To develop the Committee’s meeting
agendas further in-line with the newly
developed focus areas of Customer
Experience, Colleague Experience,
Environmental Management and
Community Engagement and their
associated KPIs.
Progress made during 2022/23
The Committee ensured all business
reporting was focused on the key priorities
and developments against that of the
customer experience, colleague experience,
environmental management and
community engagement.
2. Agreed actions
To ensure clear accountability for reporting
under the new KPIs, delivery of actions
and tracking of progress.
Progress made during 2021/22
The Committee approved eight baseline
KPIs across the four key priorities (as set
out above) which underpin the strategy.
Also approved were four KPIs for
remuneration target measures – see the
Remuneration Report for details on how
this was implemented in the year on
page 137.
Focus areas for 2023/24
Whilst there were no particular outcomes
for the Committee evaluation this year,
we continue to focus on the development
and monitoring of management’s ESG
initiatives, and measure achievement
through appropriate KPIs. The Committee
concluded the focus for the year ahead
should continue to keep management
accountable for all areas of ESG and
ensure Remuneration and Audit
Committee KPI’s align.
1.
To maintain the focus and continued
development of ESG reporting on the
four focused areas of customer
experience, colleague experience,
environmental management and
community engagement.
2.
To continue to evolve and measure
management’s delivery of ESG
initiatives under the four KPIs.
3. To assess and monitor the development
of the net zero plan.
In conclusion
Rank recognises the importance of
continuing to strengthen ESG across
all Rank’s operations and to ensure a
sustainable and resilient business which
operates in the interests of all our
stakeholders. By working closely with
our Board colleagues and all of Rank’s
Committees, the Committee is looking
to thread ESG into all areas of the business.
The increased clarity to measure progress
through the KPI measures will be critical
to aid the Committee in ensuring Rank
remains aligned to its strategy and one
that protects shareholder value, creates
opportunities for growth and innovation
and sets Rank’s long-term success.
We remain committed to providing a
safe gambling environment for customers
to enjoy the services that we offer. We aim
to work constructively with regulators,
particularly in light of the White Paper,
to ensure ongoing compliance with
regulatory requirements and our
alignment with our industry peers
and continue to develop a collaborative
approach to safer gambling matters such
as improving the identification of
vulnerable customers. As Rank continues
to focus and strengthen its cultural values
throughout the organisation this will
ensure that safer gambling underpins
all aspects of our decision-making.
On behalf of the Committee, I look forward
to reporting on the further progress and
continued development that will be made
over the forthcoming year that will support
our ESG strategy and agenda. I will be happy
to an answer any questions on this report
at the forthcoming Annual General Meeting.
Katie McAlister
Chair of the ESG & Safer Gambling
Committee
The Rank Group Plc
Annual Report 2023
120
ESG and Safer Gambling Committee Report
Continued
Alongside providing oversight for
material projects, estate management
and other approvals, the Committee has
reviewed the policy for managing energy
costs in the context of an unprecedented
market backdrop.”
Alex Thursby
Chair of the Nominations Committee
Committee membership and attendance
Appointed to Committee
Attendance
Current members
Alex Thursby (Chair)
October 2019
9/9
Richard Harris
May 2022
9/9
John O’Reilly
May 2018
9/9
Meeting and attendees
All Committee members attended nine scheduled meetings and two additional
meetings convened during the year. The Company Secretary also attended
all Committee meetings.
Role and responsibilities
The Finance Committee is authorised by
the Board to approve capital expenditure,
make financing decisions and approve
contractual commitments for the Group up
to authorised limits. It also approves all of
the Group’s insurance cover and reviews
Non-Executive Director fees. The
Committee acts as the Board’s disclosure
committee for the purposes of the Market
Abuse Regulation which came into force
on 3 July 2016 and considers the materiality
of information and determines disclosure
obligations on a timely basis of all such
information to regulatory authorities
including the London Stock Exchange.
The formal terms of reference of the Committee
are available at www.rank.com or by written request
to the Company Secretary, who acts as secretary to
the Committee.
Key activities during
the year
Approved regulatory news statements
(on authority delegated from the Board).
Reviewed matters relating to key
contracts and spend proposals for
projects such as LED lighting rollout
in our UK venues businesses.
Reviewed and approved estate
management proposals including lease
renewals and the appointment of a new
management provider that will support
better asset management across our
estate, including improvements in
energy efficiency.
Reviewed share administration proposals.
Reviewed and approved proposals for
Group insurance renewal.
Reviewed Non-Executive Director fees
and, following careful consideration,
approved increases. See the Remuneration
report on page 147 for more information).
Reviewed the Committee’s terms
of reference.
Provided oversight of subsidiary board
composition, reviewed directorships,
worked to ensure compliance
requirements for board composition
were met locally.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
121
Finance Committee Report
Dear shareholders
During the year, the Committee continued
to provide an important level of oversight
for material contracts and business projects,
estate management and other approvals
in accordance with its delegated level
of authority, considering all critical issues
ahead of their presentation to the Board.
Estate management
and capital investment
During the year under review, the
Committee focused in particular on
supporting executive proposals relating
to estate management, including the
regearing of leases to improve terms
during the year and difficult but necessary
decisions made on club closures in line
with the Group’s strategic plan.
Capital investment
and material contracts
During the year we took the decision
to change our facilities management
provider. The new provider will support
improved asset management across the
estate, provide improved preventative
maintenance, identify equipment that
needs replacing and ensure our venues
are operating in an energy efficient way.
The Committee discussed and considered
key agreements and investment proposals,
cognisant of the need to ensure alignment
against strategic aims. Approved capital
investments in the year sought to leverage
against investments already made, such
as the proprietary digital platform.
Utilities and environmental impact
The Committee reviewed the policy for
managing energy costs in the context
of an unprecedented market backdrop.
It considered the options available to the
Company in seeking to mitigate that impact
and management’s preferred approach,
including Rank’s energy buying policy,
the signing of a power purchase agreement
and the switch to using renewable
electricity sources. The Committee referred
these matters to the Board and provided
updates to the Board as appropriate.
Finance Committee evaluation
It is incumbent on the Board to ensure
that a formal and rigorous review of the
effectiveness of the Committee is
conducted each year.
This year, Rank’s evaluation exercise
focused at Board level, facilitated externally
by Lintstock Limited. As part of the process,
commentary included whether the
Committee was operating effectively. It was
concluded the Committee is performing
effectively and in particular, allowing for
early consideration and groundwork on
matters ahead of Board discussions.
The Committee’s progress against last
year’s actions are set out below.
Progress on 2021/22 agreed focus
areas during the year.
Agreed action
To continue to evaluate its role over the
course of the year to ensure that its place
within the Company’s governance structure
remains appropriate and effective.
Progress made during 2022/23
The Committee allowed for early
discussion of key business proposals and,
as a result, was able to make informed
recommendations to the Board for further
discussion and decision-making. By taking
this approach, the Committee demonstrated
a proactive approach in handling business
matters and allowed the Board to have
well-considered options.
Focus areas for 2023/24
Whilst there were no specific areas
identified for the Committee to focus on,
it should continue to evaluate its role and
relevance in the governance structure.
In particular, whether taking a proactive
approach on handling business matters
ahead of Board discussions, it continues
to add value and support well-considered
Board decisions.
I would of course be happy to answer any
questions about the role of the Committee
and its activities during the year under
review at the forthcoming Annual
General Meeting.
Alex Thursby
Chair of the Finance Committee
The Rank Group Plc
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122
Finance Committee Report
Continued
The Committee’s decision-making
on remuneration outcomes has been
shaped by the overall financial
performance and the delivery of our
Environmental, Social and Governance
strategy over the financial year.”
Lucinda Charles-Jones
Chair of the Remuneration Committee
Committee membership and attendance
Appointed to Committee
Attendance
Current members
Lucinda Charles-Jones (Chair)
1
June 2022
4/4
Karen Whitworth
November 2019
4/4
Katie McAlister
April 2021
4/4
Other members during the year
Steven Esom²
March 2016
2/2
1.
Lucinda Charles-Jones was appointed Chair of the Committee in January 2023.
2.
Steven Esom stepped down from the Committee in December 2022 following his resignation from the Board.
Meeting and attendees
All Committee members attended four scheduled meetings and one additional meeting
that was convened during the year to discuss executive salaries and ESG targets. The
Committee also discussed matters outside of meetings to approve remuneration for new
appointments and adjustments which had already been discussed at meetings in respect
of salaries and discretionary bonuses. The Committee also met separately to discuss
matters without the presence of management.
The Company Secretary, Chair and Chief Executive attend meetings of the Committee,
except for matters that relate to their remuneration. Also, in regular attendance are the
Chief People Officer, the Reward Director, and Alvarez & Marsal as external advisors
to the Committee.
Role and responsibilities
The role of the Committee is primarily to
assist the Board in setting the remuneration
packages for the Company’s Executive
Directors and other Executive Committee
members. Its key responsibilities are to:
Set the Remuneration Policy.
Ensure that the Remuneration Policy
operates to align the interests of
management with those of shareholders.
Within the terms of the Remuneration
Policy (as applicable) and in consultation
with the Chair and/or Chief Executive
as appropriate, determine the total
individual remuneration package of each
Executive Director and other Executive
Committee members.
Approve the design of, and determine
targets for, any performance-related
pay and share incentive schemes for
approval by the Board and shareholders
(as appropriate) and the total annual
payments made under such schemes.
Review pay and conditions across the
Group and the alignment of incentives
and rewards with culture.
The formal terms of reference of the Committee
are available at www.rank.com or by written request
to the Company Secretary, who acts as secretary to
the Committee.
Key activities during
the year
Determined operation of the 2022/23
annual bonus and the 2022/23
LTIP award.
Confirmed the final vesting of the
2017/18 four-year block award and 2021
LTIP award.
Continued to keep the wider workforce
remuneration arrangements under review.
Approved remuneration for new
members of the Executive Committee.
Determined four ESG KPI measures
to align ESG with remuneration.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
123
Remuneration Committee Report
Dear shareholders
On behalf of the Board, I am pleased to
present Rank’s Remuneration Committee
Report for the year ended 30 June 2023,
my first as Chair of the Committee.
The Report has been prepared in
accordance with the Large and Medium-
sized Companies and Groups (Accounts
and Reports) (Amendment) Regulations
2013 (as amended) (the ‘2013
Regulations’). It comprises my annual
statement, our Directors’ Remuneration
Policy, which was approved at the Annual
General Meeting held on 14 October 2021
(‘Policy’) and our Annual Report on
Remuneration, which is presented in line
with the Policy. This statement and the
Annual Report on Remuneration are
subject to an advisory vote at the 2023
Annual General Meeting.
Overview of 2022/23
As mentioned earlier in this Annual
Report, it has been a challenging year,
in particular for our UK venues businesses.
The Group’s underlying operating profit
of £20.3m reflected lower than expected
performance, particularly in the first half
of the year. UK consumers’ discretionary
expenditure continued to be impacted
by inflationary pressures, volatile energy
markets and higher interest rates. In
addition, there has been a slow return of
overseas customers to our London casinos
and the Group has faced significant cost
pressures. The Committee’s decision-
making on the remuneration outcomes
for Executive Directors has been shaped
by the overall financial performance for
the full financial year.
While we saw a number of changes at an
Executive Director and senior management
level in the prior year, this year we
welcomed our new Chief People Officer.
We recognise the key challenges and
opportunities for our business and we
continue to ensure that the Executive
Directors, and the senior management team,
remain appropriately incentivised to achieve
our strategic goals. More information on
how we aligned our approach to Executive
remuneration with the wider workforce
is outlined on page 147.
Alignment with strategy
The Committee has taken the opportunity
to further align bonus and long-term
incentive opportunities with both our
strategic plan, our purpose and values,
and shareholder experience.
This has included a revision to both the
bonus and long-term incentive performance
conditions for 2023/24, taking a more
quantative approach to the assessment
of ESG outcomes, the inclusion of a Net
Gaming Revenue (‘NGR’) measure in the
bonus plan and the inclusion of a broader
FTSE index relative total shareholder
return (‘TSR’) measure in the long-term
incentive plan.
Alignment with our wider workforce
In shaping remuneration decision-making
and outcomes, the Committee has sought
to achieve remuneration practices which
align with the wider workforce.
Base salaries
The Committee reviewed Executive
Director, Executive Committee and other
senior management salaries during the
year and the overall increase for the wider
workforce pay review, mindful of current
cost pressures and challenges experienced
throughout the year, in particular around
talent retention.
The Committee determined to increase
the Chief Executive’s salary by 4%, which
is below the overall average increase of
7.5% awarded to the wider workforce.
For the Chief Financial Officer, in his first
full year since his appointment in May 2022,
the Committee determined to increase
his salary by 5% reflecting the positioning
of his salary against market, this increase
is in line with the increase for the wider
management team and lower than the
average increase for the wider workforce.
All increases were applied with effect
from 1 April 2023.
Pension
With effect from 1 January 2023,
the Chief Executive’s payments in lieu of
pension were reduced from 10% of salary
(less the lower earnings limit), a level that
was agreed under his service agreement
when he joined Rank, to the rate currently
available to the majority of our UK
employees of 3% of salary (less the lower
earnings limit) and below the up to 10%
of salary contribution offered to
management. The Chief Financial Officer’s
payments in lieu of pension were agreed
at 3% (less the lower earnings limit) when
he joined the Company in May 2022.
2022/23 annual bonus scheme
Considering both financial performance
and progress against our Environmental,
Social and Governance (‘ESG’) key
performance indicators, the Committee
proposed to pay a bonus equivalent to
8.9% of maximum opportunity to the
Executive Directors.
Whilst the stretching financial
performance targets were not met,
the Group has made strong progress in
delivering across the ESG key performance
indicators, in particular both employee
engagement and certain safer gambling
measures. Based on the targets that were
set, the Committee has therefore
determined to pay bonus at 59% of the
maximum opportunity for the proportion
of bonus subject to ESG improvements.
Further details of measures and outcomes
are disclosed on page 137 of this report.
This would have resulted in a bonus
of £71,553 to John O’Reilly and £39,544
to Richard Harris.
However, notwithstanding the importance
of ESG as a strong foundation in the
business and the strong performance
against the targets set for 2022/23,
having discussed this with the Executive
Directors, both John O’Reilly and Richard
Harris have elected to accept only 50%
of the proposed award. This is on the basis
that the 2022/23 bonus schemes for senior
management are primarily determined by
performance against the financial targets
set for the Executive Directors, with any
resulting payments relating to 2022/23
performance only being made on a
discretionary basis to recognise
exceptional individual contribution
and for the retention of key talent.
This therefore results in a bonus
of £35,777 to John O’Reilly and £19,772
to Richard Harris.
Further details on the measures and
outcomes are disclosed on page 137
of the report.
2023/24 bonus scheme
Further to the inclusion of an ESG measure
last year, an additional financial measure
of Net Gaming Revenue will be included
in the bonus scheme for 2023/24 and will
represent 10% of the bonus opportunity.
75% will be subject to achievement of our
adjusted earnings before interest and tax.
The remaining 15% of the maximum bonus
opportunity will continue to be based on
ESG targets and as part of the evolution and
embedding of the ESG strategy, these will
now be quantitative measures. This remains
a key area of focus for the Committee as
we are keen to ensure that ESG measures
applied to bonus opportunities are robust,
are clearly linked to implementation of the
Company’s strategy and are reflective of the
industry in which we operate. With this
in mind, an overarching safer gambling
assessment will continue to apply in
considering bonus outcomes.
The Rank Group Plc
Annual Report 2023
124
Remuneration Committee Report
Continued
2020 LTIP award
Based on the challenging targets set and
subsequent performance of the Group in
2022/23, the first award made under the
2020 LTIP award granted to John O’Reilly
in December 2020 will lapse in full. Full
details of the measures and outcomes are
disclosed on page 138.
Proposed LTIP grant under
the 2020 LTIP during 2023/24
It is intended that an annual LTIP award
will be made to Executive Directors in
2023/24. This is the fourth award under
the 2020 LTIP.
The structure of the award remains
unchanged from the previous three awards,
with 40% of the award conditional on
relative total shareholder return, 30%
on underlying earnings per share and
30% based on strategic measures including
NGR growth in venues and digital, as well
as profitability improvements.
To better align outcomes with shareholder
experience, vesting of the TSR performance
condition will be subject to relative
performance to both our industry peer
group and the companies comprising
the broader FTSE 250 index (excluding
investment trusts).
In line with our policy, the Chief Executive
will receive an award at 200% of salary
and the Chief Financial Officer will receive
an award at 150% of salary, with such
awards to be made within six weeks of
the date on which the results for 2022/23
are announced.
The performance conditions will be based
on performance in the 2025/26 financial
year. Further details can be found on
page 147. The awards will vest, subject
to meeting the performance targets
and continued employment, on the third
anniversary of grant, and will be subject
to a two-year post-vesting holding period.
Board change
Steven Esom resigned as a Non-Executive
Director on 31 December 2022. He did not
receive any payment in lieu of notice or
any payment for loss of office in accordance
with the Policy.
Workforce engagement
As well as being appointed Chair of this
Committee, I was also appointed as the
Non-Executive Director with designated
responsibility for workforce engagement
in place of Steven Esom. This subject is
covered in more detail on page 102 of this
Report. When attending the workforce
engagement forums I ensured that I
was available to discuss executive
remuneration with colleagues and was
able to report back to the Committee and
Board as appropriate, having taken the
opportunities to engage in person this
year both in the UK and Spain with our
colleagues and without senior management
present. As part of engaging with our
colleagues on remuneration, I also recorded
a podcast on the role of the Remuneration
Committee and how it operates which was
available to all our colleagues across the
business. The Chief Executive also
responded to questions from colleagues in
relation to executive remuneration and the
approach being taken to wider Company pay
as part of his regular Town Hall sessions.
We continue to consider ways to improve
further the level of engagement in this
regard in the coming year.
Looking ahead
Over the course of the next financial year
the Committee will be reviewing the
Remuneration Policy and will engage with
shareholders and wider stakeholders on
any key changes before this is presented
to the Annual General Meeting in 2024
for shareholder approval.
Our current Remuneration Policy is
designed to be simple and transparent and
to promote effective stewardship that is
vital to the delivery of the Group’s objectives
in line with its purpose. The Committee
will continue to provide clarity on how pay
and performance is reported at Rank and
how decisions made by the Committee
support the strategic direction of the Group.
We remain mindful of investor views on
remuneration, and strive to ensure that
management is appropriately incentivised
to achieve our strategic goals.
I look forward to receiving your support
at our 2023 Annual General Meeting,
where I will be available to respond to any
questions shareholders may have on this
report or in relation to any of the
Committee’s activities. Equally, if you
would like to discuss any aspect of our
Remuneration Policy at any time, please
feel free to contact me through the
Company Secretary.
Lucinda Charles-Jones
Chair of the Remuneration Committee
Inclusion of Net Gaming
Revenue in our annual
bonus plan further aligns
incentives with our short-
and long-term strategy to
deliver profitable growth.”
Lucinda Charles-Jones
Chair of the Remuneration Committee
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
125
Net gaming revenue
£
681.9
m
Underlying Operating Profit
£
19.1
m
Earnings per share
-
20.4
p
Employee engagement
score increased to
+
14
Safer gambling
+
53
Key financial
and strategic highlights
Aligning incentives with strategy
Plan
Measures for FY23
Strategic Pillars
Bonus
Adjusted EBIT
and ESG KPIs.
1, 2, 3, 4, 5
Long-term incentives
Earnings per share,
Relative Total Shareholder
Return and Strategic
objectives (Digital NGR,
Venues NGR, EBIT %).
1, 2, 3, 5
Aligning outcomes with the wider workforce
Executive Directors
Management
All employees
Salary
4% increase in salary
for the Chief Executive.
5% increase in
salary for the Chief
Financial Officer.
The average increase
in salary applied in
2023 across the Group
was 5%.
The average increase
in salary applied in
2023 across the Group
was 7.5%.
Bonus
Bonus aligned to
adjusted EBIT and ESG
outcomes, with a safer
gambling underpin.
Bonus focus on
adjusted EBIT and
personal contribution
for management,
with a safer gambling
underpin.
Adjusted EBIT and
scorecard measures,
including employee
engagement and
safer gambling.
LTIP
0% vesting based
on the outcomes of the
rTSR, EPS and strategic
objectives targets.
0% vesting based
on the outcomes of
the for rTSR, EPS and
strategic objectives
targets for eligible
senior leadership.
Not applicable.
The Rank Group Plc
Annual Report 2023
126
Remuneration at a glance
2023 Outcomes
Plan
Outcome
Bonus
8.9%
1
of maximum awarded to the Chief Executive and Chief Financial Officer.
Long term incentives
0% vesting of the Chief Executive award
2
.
1. Both the Chief Executive and Chief Financial Officer have elected to accept only 50% of the proposed award, resulting in 4.5% of maximum payable.
2. The Chief Financial Officer did not have an award to vest.
2023 Pay scenarios and outcome
Fixed pay
Annual bonus
Long-term incentives (‘LTIP’)
Chief Executive
Minimum
100%
£585
£1,501
39%
26%
£2,418
24%
35%
33%
43%
£2,993
20%
27%
53%
Target
Maximum
£620
94%
6%
Outcome
Maximum
¹
0
1,000
2,000
3,000
£000s
Minimum:
comprises the value of fixed pay of base salary, allowances and value of benefits.
Target:
Minimum plus assumes half of the bonus is earned and the LTIP vests at 50%.
Maximum:
Minimum plus assumes full bonus is earned and the LTIP vests in full.
Maximum with 50% share price growth:
maximum pay and the impact of an assumed 50% share price growth on the LTIP.
Chief Financial Officer
Minimum
100%
£386
£608
63%
37%
£830
47%
53%
£405
95%
5%
Target
Maximum
Outcome
0
£000s
1,000
2,000
3,000
Minimum:
comprises the value of fixed pay of base salary, allowances and value of benefits.
Target:
Minimum plus assumes half of the bonus is earned.
Maximum:
Minimum plus assumes full bonus is earned.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
127
Introduction to
Remuneration Policy
This report sets out the Policy for
the Company, which was prepared in
accordance with the 2013 Regulations.
The Policy was approved by shareholders
at the Company’s Annual General Meeting
on 14 October 2021 receiving a 90.52%
vote in favour and took effect on that date.
The Policy has been reproduced below
for information purposes and updated to
reflect the passage of time, such as change
in tense and page references and the
Executive Directors’ current remuneration
packages for the purposes of the charts
illustrating the application of the Policy
in the coming year.
The Committee reviews the Group’s
overall remuneration philosophy and
structure each year to ensure that the
framework remains effective in supporting
the Group’s strategic objectives and fairly
rewards individuals for the contribution
that they make to the business, having
regard to the size and complexity of the
Group’s operations and the need to
motivate our employees. It recognises
that the performance of the Company is
dependent upon the quality of its Directors,
senior executives and employees and that
the Group therefore seeks to attract, retain
and motivate skilled Directors and senior
executives of the highest calibre. In order
to attract such individuals, the Committee
needs to ensure that the remuneration
packages properly reflect an individual’s
duties and responsibilities, are appropriate
and competitive (not paying more than
is necessary), sensitive to pay elsewhere
within the Group and directly linked
to performance.
As part of its review of the Remuneration
Policy, the Committee has considered the
factors set out in provision 40 of the 2018
UK Corporate Governance Code. In our
view, the Policy addresses those factors
as set out below:
Clarity
Our Policy is clearly disclosed each year
in the Annual Report and engagement
is sought from shareholders. Our Policy
is well understood by our Executive
Directors and the Committee receives
regular updates on workforce pay and
benefits during the year from management.
The Committee and Board as a whole also
receive updates from the non-executive
director responsible for workforce
engagement (who is also the chair of
the Committee) to ensure transparency
and effective engagement.
Simplicity
A key objective of the Committee is to
ensure that our executive remuneration
policies and practices are easily understood
and straightforward to communicate and
operate. Our remuneration structure is
comprised of fixed and variable
remuneration, with the performance
conditions for variable elements clearly
communicated to, and understood by,
participants. The move to annual awards
under the 2020 LTIP removed one of the
more previously complex elements.
Risk
The Committee is mindful of the need
to ensure that risks arising in connection
with remuneration arrangements are
identified and mitigated. Our Policy has
been designed with this in mind, to ensure
that inappropriate risk-taking is
discouraged and will not be rewarded.
It does so by means of: (i) the balanced use
of both short- and long-term incentives;
(ii) the emphasis on equity in our incentive
plans, together with deferral of part of the
annual bonus, the two-year post-vesting
Alignment with Provision 40
holding period in the 2020 LTIP and
in-employment and post-cessation
shareholding guidelines; and (iii) malus/
clawback provisions, which specifically
include reference to failure in risk
management. The Committee also has
overriding discretion to reduce awards
where outturns are not a fair and accurate
reflection of business performance.
Predictability
Our incentive plans are subject to
individual caps, with our share plans also
subject to market-standard dilution limits.
Please see page 132 for more information
on potential reward possibilities for
different levels of performance. Where
discretion may be exercised, this is clearly
stated in the Policy.
Proportionality
The Committee is mindful of the need
to ensure that outcomes do not reward
poor performance and the Policy enables
meaningful and appropriate targets to be
set with a significant proportion linked to
long-term shareholder value. Discretions
available to the Committee ensure that
awards can be reduced if necessary to
ensure that outcomes represent a fair and
accurate reflection of business performance.
Alignment to culture
The Committee ensures that measures
used in our incentive structure are aligned
with Rank’s business strategy and values,
for example the inclusion of ESG targets
and a safer gambling measure in bonus
objectives, an underpin when considering
Executive outcomes.
The Rank Group Plc
Annual Report 2023
128
Remuneration Policy
Remuneration Policy table
The key components of Executive Directors’ remuneration
are summarised below:
Base salary and benefits
Base salary
Component and link to business strategy
To attract and retain skilled, high-calibre individuals to deliver
the Group’s strategy.
Operation
Base salaries are typically reviewed annually, with any change
normally effective from 1 April. Any increases take into account:
The role’s scope, responsibility and accountabilities;
Market positioning, including pay levels at other gaming operators;
General rates of increase across the Group; and
The performance and effectiveness of the individual
and the Group.
Performance metrics
Not applicable, although the individual’s performance will be
taken into account when determining the level of increase, if any.
Maximum opportunity
While there is no maximum annual increase, ordinarily any
increases in Executive Directors’ base salaries will be limited,
in percentage of base salary terms, to those received by the wider
workforce during the year.
Where the Committee considers it necessary or appropriate,
larger increases may be awarded in individual circumstances,
such as a change in scope or responsibility or alignment to
market levels.
For new Executive Director hires, the Committee has the
flexibility to set the salary at a below-market level initially
and to realign it over the following years as the individual
gains experience in the role. In exceptional circumstances,
the Committee may agree to pay above-market levels to secure
or retain an individual who is considered by the Committee to
possess significant and relevant experience which is critical
to the delivery of the Group’s strategy.
Insured and other benefits
Component and link to business strategy
Insured and other benefits are offered to Executive Directors
as part of a competitive remuneration package.
Operation
Insured benefits may comprise private healthcare insurance
for Executive Directors and dependants, life assurance and
permanent health insurance.
Other benefits comprise a cash car allowance and the fuel cost
of all mileage (private and business). The amount of the cash car
allowance is reviewed periodically by the Committee in the light
of market conditions.
Other benefits, in line with the provision to other employees,
may be offered as appropriate and travel and related expenses
may be reimbursed.
The Committee retains the discretion to offer relocation
assistance in the form of an allowance or otherwise to support
the movement of executive talent across the business. If provided,
the Committee aims to ensure payments are not excessive and
support business needs. As such, relocation assistance will be
reviewed on a case-by-case basis taking into account factors such
as the individual’s circumstances and the geographies involved,
meaning that there is no prescribed formula for calculating the
level or structure of payments. Tax equalisation and overseas
tax advisory fees may be payable.
Executive Directors may participate in HMRC-approved
all-employee schemes up to HMRC limits.
Performance metrics
Not applicable.
Maximum opportunity
It is anticipated that the provision of insured and other benefits
will not form a significant part of the package in financial terms.
The cost of the benefits provided may change in accordance
with market conditions or in the event of the payment of
relocation assistance.
Retirement provisions
Component and link to business strategy
Rewards sustained contribution and encourages retention
of Executive Directors.
Operation
Executive Directors are offered membership of the Rank Group
Retirement Savings Plan (the ‘Pension Plan’) or a cash allowance
of equivalent value to the employer’s contribution to the Pension
Plan. An Executive Director may be automatically enrolled in
The Rank Group NEST Workplace Pension Scheme (the ‘Pension
Scheme’) in accordance with the Company’s obligations under
the Pensions Act 2008.
Performance metrics
Not applicable.
Maximum opportunity
For all Executive Director appointments, the maximum pension
contribution (defined contribution or cash allowance) will be
aligned with the majority of the wider workforce (which is currently
3% of base salary) and less the pensions lower earnings limit.
The Chief Executive’s pension allowance was aligned with the
majority of the wider workforce with effect from 1 January 2023.
The Rank Group Plc
Annual Report 2023
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Overview
129
Annual bonus and performance shares
Annual bonus
Component and link to business strategy
Motivates the achievement of annual strategic, financial and
personal performance. Rewards individual contribution to the
success of the Group.
Operation
Rank operates an annual bonus scheme in which Executive
Directors participate.
The bonus is based on stretching targets set annually. Bonus
payouts are determined by the Committee after the year end
following the Committee’s assessment of performance relative
to the targets set.
Any cash bonuses earned by the Executive Directors will be
subject to a six-month deferral period and will be paid in the
December following the 30 June financial year end. Any bonus
earned by the Chief Executive above 100% of base salary, and
80% of base salary for other Executive Directors, will be deferred
into shares under the Rank Group 2020 Deferred Bonus Plan
(‘the DBP’) for a period of two years and will normally be settled
in shares, but may be settled in cash in accordance with the
rules of the DBP.
The Committee retains the discretion to override formulaic
bonus outcomes, both upward and downward, where necessary,
to take account of overall or underlying Company performance
and to allow the Committee to assess the quality of earnings over
the year. The Committee will consult with major shareholders
prior to the exercise of any upward discretion.
Recovery and withholding provisions apply up to the end of the
second financial year following the year in respect of which the
award was granted in the event of a material misstatement, an act
of gross misconduct, an error in the assessment of performance
targets, a material financial loss to the Group or a material
deterioration in Group profits which is inconsistent with
the financial performance of the gaming industry, serious
reputational damage, failure in risk management or
corporate failure.
Dividend equivalents may be paid in respect of a vested
DBP award (normally in shares, but may be settled in cash in
accordance with the rules of the DBP) by reference to dividends
with record dates arising during the awards vesting period.
Performance metrics
The bonus will be based at least 50% on the achievement of
financial performance targets and may, from time to time as
considered appropriate by the Committee, include non-financial
measures and strategic and/or personal objectives.
Performance below threshold will result in zero payment.
Up to 25% of the maximum opportunity may be payable for
achieving a threshold level of performance. A full description
of the performance measures in place and performance against
them will be provided in the annual remuneration report on
a retrospective basis, to the extent they are not considered
to be commercially sensitive.
Maximum opportunity
Chief Executive: 150% of base salary.
Other Executive Directors: 120% of base salary.
Performance shares
Long-term Incentive Plan
Component and link to business strategy
The long-term incentive plan is intended to align the interests
of the Executive Directors and shareholders through the creation
of shareholder value over the long term.
Operation
Awards are normally granted annually.
Vesting is usually on the third anniversary of the date of grant,
dependent on the achievement of stretching performance
conditions measured over a period of three financial years and
will normally be settled in shares, but may be settled in cash
in accordance with the rules of the LTIP.
Executive Directors are required to retain vested LTIP shares,
net of tax, for a further period of two years. During this two-year
period, awards would lapse/shares would be forfeited if the
Executive Director (i) was determined to be in breach of their
service agreement or (ii) is engaged by a competitor in an
executive capacity, unless the Committee exercised its discretion
to allow the Executive Director to retain the award/shares.
The Committee retains the discretion to override formulaic
vesting outcomes, both upward and downward, where necessary,
to take account of overall or underlying Company performance.
The Committee will consult with major shareholders prior to the
exercise of any upward discretion.
Recovery and withholding provisions apply up to the third
anniversary of the awards vesting in the event of a material
misstatement, an act of gross misconduct, an error in the
assessment of performance targets, a material financial loss
to the Group or a material deterioration in Group profits which
is inconsistent with the financial performance of the gaming
industry, serious reputational damage, failure in risk
management or corporate failure.
Performance metrics
Performance targets may relate to both financial and non-financial
measures linked to the Group’s long-term business strategy,
including but not limited to:
Group or business unit profit;
Group or business unit revenue;
Return on capital; and
Strategic objectives of the Group.
The Committee may choose different measures and weightings
between them, if it deems it appropriate, taking into account the
strategic objectives of the Company. At least 50% of the award
will be subject to financial targets and/or relative TSR.
For each performance metric, a threshold and stretch level
of performance is set. At threshold, no more than 25% of the
relevant element vests, rising on a straight-line basis to 100%
for performance between threshold and maximum.
At the end of the applicable performance period, the Committee
will have absolute discretion to determine the extent to which the
relevant awards will vest, if at all, taking account of underlying
Group, individual and share price performance.
Maximum opportunity
The Chief Executive may receive an annual grant of up to 200%
of base salary and other Executive Directors may receive an
annual grant of up to 150% of base salary.
The Rank Group Plc
Annual Report 2023
130
Remuneration Policy
Continued
Recovery Incentive Scheme
Component and link to business strategy
To align the interests of the Executive Directors and shareholders
through the creation of mid-term shareholder value post-
COVID-19 impact.
Operation
The RIS is a one-off plan with awards granted shortly after the
2021 Annual General Meeting.
Vesting will be:
50% on the first anniversary of the date of grant; and
50% on the second anniversary of the date of grant,
dependent on the achievement of performance conditions
measured over the 2021/22 financial year. Vesting will normally
be settled in shares but may be settled in cash in accordance with
the rules of the RIS.
Executive Directors are required to retain vested RIS shares,
net of tax, until the later of six months following the vesting of the
relevant award and the announcement of results for the six-month
period commencing immediately prior to the relevant vesting
date. During this holding period, awards would lapse/shares
would be forfeited if the Executive Director (i) was determined
to be in breach of their service agreement or (ii) is engaged
by a competitor in an executive capacity, unless the Committee
exercised its discretion to allow the Executive Director to retain
the award/shares.
The Committee retains the discretion to override formulaic
vesting outcomes, both upward and downward, where necessary,
to take account of overall or underlying Company performance.
The Committee will consult with major shareholders prior to
the exercise of any upward discretion.
Recovery and withholding provisions apply in the event of
a material misstatement, an act of gross misconduct, an error
in the assessment of performance targets, a material financial
loss to the Group or a material deterioration in Group profits
which is inconsistent with the financial performance of the
gaming industry, serious reputational damage, failure in risk
management or corporate failure.
Performance metrics
Performance targets will be set by reference to:
net gaming revenue; and
profits after tax, with both targets needed to be met for vesting
to occur.
At the end of the applicable performance period, the Committee
will have absolute discretion to determine the extent to which the
relevant awards will vest, if at all, taking account of underlying
Group, individual, ESG (Environmental, Social and Governance)
and share price performance.
Maximum opportunity
The Chief Executive and Chief Financial Officer may receive a
one-off grant of up to 100% of base salary in financial year 2021/22.
In-employment and post-employment
shareholding requirement
In-employment shareholding requirement
Component and link to business strategy
To create greater alignment between Executive Directors
and shareholders.
Operation
Subject to there being sufficient free float, Executive Directors
are required to build a shareholding of 200% of base salary
within five years of appointment. Shares subject to unvested
deferred bonus awards and vested but unexercised deferred
bonus awards, RIS and LTIP awards may be included on a
net-of-tax basis.
Performance metrics
Not applicable.
Maximum opportunity
Not applicable.
Post-employment shareholding requirement
Component and link to business strategy
To ensure continued alignment of the long-term interests
of Executive Directors and shareholders post-cessation.
Operation
Subject to there being sufficient free float, Executive Directors
are required to maintain a shareholding equivalent to the
in-employment shareholding requirement immediately prior to
departure (or the actual share- and award-holding on departure,
if lower) for two years post-cessation. Shares subject to unvested
deferred bonus awards and vested but unexercised deferred
bonus awards, LTIP and RIS awards may be included on a
net-of-tax basis.
The requirement will apply to shares vesting under deferred
bonus, LTIP and RIS awards made from 11 November 2020.
There are appropriate arrangements in place to ensure
enforceability.
Performance metrics
Not applicable.
Maximum opportunity
Not applicable.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
131
2024 Scenario Chart
Chief Executive Officer
Minimum
100%
38%
£583
£1,520
39%
26%
£2,457
24%
35%
33%
43%
£2,993
20%
27%
53%
Target
Maximum
Maximum with 50% share
price growth for LTIP
0
£000s
1,000
2,000
3,000
Chief Financial Officer
Minimum
100%
38%
24%
£402
£901
45%
25%
£1,401
29%
30%
32%
39%
£1,679
24%
26%
50%
Target
Maximum
Maximum with 50% share
price growth for LTIP
0
£000s
1,000
2,000
3,000
Fixed pay
Annual bonus
Long-term incentives
Minimum:
comprises the value of fixed pay of base salary, allowances and value of benefits.
Target:
Minimum plus assumes half of the bonus is earned and the LTIP vests at 50%.
Maximum:
Minimum plus assumes full bonus is earned and the LTIP vests in full.
Maximum with 50% share price growth:
maximum pay and the impact of an assumed 50% share price
growth on the LTIP.
Committee’s approach to setting
pay, performance measures
and targets
The Committee intends that the base
salary and total remuneration of Executive
Directors should be competitive against
other similar gaming peers and companies
of a broadly similar size. Remuneration is
benchmarked against rewards available
for equivalent roles in suitable comparator
companies, with the aim of paying neither
significantly above nor below market levels
for each element of remuneration at target
performance levels.
The Committee also considers general
pay and the employment conditions of
all employees within the Group and is
sensitive to these, to prevailing market and
economic conditions and to governance
trends when assessing the level of salaries
and remuneration packages of Executive
Directors and other members of the
Executive Committee.
Committee discretion in operation
of variable pay schemes
The Committee operates under the
powers it has been delegated by the Board.
In addition, it complies with rules that are
either subject to shareholder approval
(the LTIP and the RIS) or approval from the
Board (the annual bonus scheme). These
rules provide the Committee with certain
discretions which serve to ensure that the
implementation of the Policy is fair, both
to the individual Executive Director and
to shareholders. The Committee also has
discretion to set components of
remuneration within a range, from time
to time. The extent of such discretion is
set out in the relevant rules, the maximum
opportunity or the performance metrics
section of the Policy. To ensure the
efficient administration of the variable
incentive plans outlined above, the
Committee will apply certain operational
discretions. These include, but are not
limited to, the following:
Selecting the participants in the plans;
Determining the timing of grants
of awards and/or payments;
Determining the quantum of awards
and/or payments (within the limits
set out in the Policy);
Determining the choice of (and
adjustment of) performance measures
and targets for each incentive plan in
accordance with the Policy and the rules
of each plan;
Determining the extent of vesting based
on the assessment of performance and
discretion relating to measurement of
performance in certain events such as
a change of control or reconstruction;
Determining if awards need to be
cash-settled in exceptional
circumstances, such as for tax or
regulatory reasons or where there
is insufficient free float or where the
amount required to be withheld for
tax purposes is to be cash-settled;
Overriding formulaic annual bonus
outcomes, RIS and LTIP vesting
outcomes, taking account of overall
or underlying Company performance;
Whether malus and clawback shall
be applied to any award in the relevant
circumstances and, if so, the extent to
which they shall be applied;
Making appropriate adjustments
required in certain circumstances, for
instance for changes in capital structure;
Determining ‘good leaver’ status for
incentive plan purposes and applying
the appropriate treatment; and
Undertaking the annual review of
weighting of performance measures
and setting targets for the annual bonus
plan and LTIP award, where applicable,
from year to year.
The Committee will set targets for the
different components of performance-
related remuneration so that they are both
appropriate and sufficiently demanding in
the context of the business environment
and the challenges facing the Group. It
reviews and selects performance measures
at the beginning of each award cycle under
both the annual bonus plan and the LTIP,
being informed by the short- and long-term
priorities of the Group at the time.
The Committee considers the Group’s
key performance indicators and strategic
business plan when selecting measures
and calibrating targets. The Committee
is aware that targets for both financial
and non-financial measures should be
appropriately stretching yet achievable.
Details of these are included in the
Annual Report each year (other than
where they are considered by the Board
to be commercially sensitive in which case
they will be disclosed following vesting).
Factors that the Committee may consider
include the strategic plan, the annual
budget, economic conditions, individuals’
areas of responsibility, the Committee’s
expectations over the relevant period and
input from the majority shareholder.
The Rank Group Plc
Annual Report 2023
132
Remuneration Policy
Continued
If an event occurs which results in the
annual bonus plan, RIS or LTIP performance
conditions and/or targets being deemed
no longer appropriate (e.g. material
acquisition or divestment or an unforeseen
material change in gaming regulation
or taxation which was unforeseen at the
time the measures and targets were set),
the Committee will have the ability to adjust
appropriately the measures and/or targets
and alter weightings, provided that the
revised conditions are not materially less
challenging than the original conditions.
Any use of the above discretion would,
where relevant, be explained in the annual
report on remuneration and may, as
appropriate, be the subject of consultation
with the Company’s major shareholders.
Legacy arrangements
The Committee may approve payments
to satisfy commitments agreed prior to
the approval of this Policy. This includes
previous incentive awards that are
currently outstanding. The Committee may
also approve payments outside of the Policy
in order to satisfy legacy arrangements
made to an employee prior to (and not in
contemplation of) promotion to the Board.
All historic awards that were granted but
remain outstanding are eligible to vest,
based on their original award terms.
Differences in the Policy for
Executive Directors relative to the
broader employee population
The Policy in place for the Executive
Directors is informed by the structure
operated for the broader employee
population. Pay levels and components
vary by organisational level but the broad
themes and philosophy remain consistent
across the Group:
Salaries are reviewed annually with
regard to the same factors as those set
out in the Policy table for Executive
Directors;
Members of the Executive Committee
participate in an annual bonus plan
aligned with that offered to the Executive
Directors. Other members of senior
management participate in the same
plan, dependent on performance of the
Group and/or performance of business
division, according to their role and level;
Members of the senior management team
can be considered for awards under the
LTIP. These are intended to encourage
share ownership in the Company and
align the management team with the
strategic business plan; and
Eligibility for and provision of benefits
and allowances varies by level and local
market practice. It is standard for senior
management to receive a Company car
allowance. Pension provision is overall
at lower contribution rates, with the
majority of the Group’s eligible
employees now being automatically
enrolled into the NEST Workplace
Pension Scheme with contributions
in line with legislative requirements.
The rate applicable to the Chief Executive
will be brought into line with effect from
1 January 2023. It should be noted that
a significant proportion of employees
remain in the Group’s Retirement
Savings Plan, with contribution levels
higher than mandatorily required.
Remuneration for new appointments
The Committee will apply the Policy to
new Executive Directors in respect of all
components of remuneration. Base salary
and benefits will be set in accordance with
the Policy and relocation assistance may
be provided for both internal and external
appointments, if necessary. In addition,
the maximum level of annual bonus which
may be earned is 150% of base salary for
the Chief Executive and 120% of base
salary for other Executive Directors.
New Executive Directors may participate
in the LTIP and receive an annual award of
up to 200% of base salary. The Committee
may also make an additional award of cash
or shares on the appointment of a new
Executive Director in order to compensate
for the forfeiture of remuneration from
a previous employer. Such awards would
be made to the extent practicable on a
comparable basis, taking account of
performance, the proportion of the
performance period remaining and the
type of award. The Committee will set
appropriate performance conditions and
vesting would be on broadly the same time
horizon as the forfeited award.
New Non-Executive Directors will be
appointed with the same remuneration
elements as the existing Non-Executive
Directors. It is not intended that variable
pay, day rates or benefits in kind be offered.
Approach to termination
payments/leavers
The Group does not believe in reward for
failure. The circumstances of an Executive
Director’s termination (including the
Director’s performance) and an
individual’s duty to mitigate losses are
taken into account in every case. Rank’s
policy is to stop or reduce compensatory
payments to former Executive Directors to
the extent that they receive remuneration
from other employment during the
compensation period.
Compensatory payments are limited to
an amount equal to base salary, cash car
allowance, and pension contributions
(or cash allowance) payable under
applicable notice provisions (which shall
not in any event be more than an amount
equal to twelve months of such payments).
In addition, the Company may pay
reasonable outplacement and legal fees
where considered appropriate and may
provide a leaving gift and/or leaving event
for an Executive Director (including
payment of any tax thereon) where the
Committee feels it is appropriate to
do so, up to a maximum cost of £1,000.
The Company may also pay any statutory
entitlements or settle or compromise
claims in connection with a termination
of employment, where considered in the
best interests of the Company.
Annual bonus awards will normally lapse
in their entirety in the event an individual
is no longer employed or serving their
notice period at the time of payout. For
certain good leaver reasons, a bonus may
become payable at the discretion of the
Committee. Where the bonus is payable,
the Committee retains discretion as to
whether it is all payable in cash or whether
part of it is deferred either in cash or as
deferred bonus awards.
Deferred bonus awards held by leavers will
ordinarily be forfeited, except where the
participant is a ‘good leaver’ (due to death,
ill-health, injury, redundancy, business
transfer or other reasons at the discretion
of the Committee) in which case the
deferred bonus awards ordinarily vest on
the normal timetable. The Committee can
permit early vesting at its discretion.
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133
LTIP or RIS awards (each as applicable)
held by leavers (which in the case of the
RIS includes the participant being under
notice) will ordinarily be forfeited, except
where the participant is a ‘good leaver’
(due to death, ill-health, injury,
redundancy, business transfer or other
reasons at the discretion of the Committee),
in which case their LTIP or RIS award
will ordinarily vest on normal timetable.
The extent to which an LTIP or RIS award
will vest in these situations will depend
upon two factors: (i) the extent to which
the performance conditions (if any) have,
in the opinion of the Committee, been
satisfied over the original performance
measurement period; and (ii) pro-rating
Provision
Detailed terms
Remuneration
Base salary
– Pension
Cash car allowance
Private health insurance for Director and dependants
Life assurance
Permanent health insurance
Participation in annual bonus plan, subject to plan rules
Participation in other incentive plans, subject to plan rules
25 days’ paid annual leave, increasing to 30 days with length of service
Notice period
Six months’ notice from both the Company and the Director
Termination payment
Payment in lieu of notice equal to:
Six months’ base salary
Cash car allowance
Pension supplement
All of the above would be paid in monthly instalments, subject to an obligation on the part of the
Director to mitigate his/her loss such that payments would either reduce, or cease completely,
in the event that the Director gained new employment
Restrictive covenants
During employment and for six months after leaving
Copies of the Executive Directors’ service contracts are available for inspection at the Company’s registered office.
Service agreements outline the components of remuneration paid to the individual Executive Director but do not prescribe how
remuneration levels may be adjusted from year to year.
Length of service (as at 30 June 2023) for Executive Directors who served on the Board during the year, together with the date of their
respective service agreements, is as follows:
Position
Name
Date of contract/Commencement date
Length of Board service
Chief Executive
John O’Reilly
30 April 2018/
7 May 2018
5 years 2 months
Chief Financial Officer
Richard Harris
20 December 2021/
1 May 2022
1 year 2 months
of the award to reflect the proportion of
the normal vesting period spent in service.
The Committee can decide to pro-rate an
LTIP or RIS award to a lesser extent
(including as to nil) if it regards it as
appropriate to do so in the circumstances.
In addition, awards/shares will ordinarily
be forfeited during the approximately
six-month holding period for the RIS
awards and the two-year holding period for
the LTIP awards if the Executive Director
(i) was determined to be in breach of their
service agreement or (ii) is engaged by a
competitor in an executive capacity, unless
the Committee exercised its discretion
to allow the Executive Director to retain
the award/shares.
Change of control
In the event of a change of control, the
Committee has absolute discretion as to
whether and on what basis awards should
vest under the LTIP and/or the RIS. The
Committee would normally allow awards
to vest upon a change of control subject
to satisfaction of performance criteria and
reduction on a time-apportioned basis.
Policy for Executive Directors’
service agreements
It is the Group’s policy that Executive
Directors have rolling service agreements.
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134
Remuneration Policy
Continued
Policy for Non-Executive Directors (including Chair)
Component
Purpose and link
to business strategy
Mechanics operation and
performance framework
Maximum
Fees
To attract and retain skilled,
high-calibre individuals to
approve and challenge the
Group’s strategy.
Fees are reviewed in the first
quarter of each calendar year
to reflect appropriate market
conditions.
Fee increases, if applicable,
are effective from 1 April
(unless otherwise agreed).
The base fee includes
membership of all Board
Committees. Non-Executive
Directors are not entitled to
any benefits in kind and are
not eligible for pension
scheme membership, bonus
or incentive arrangements.
Aggregate annual fees
limited to £750,000 by the
Company’s Articles of
Association.
Current fee levels are set out
in the annual report
on remuneration.
All Non-Executive Directors have letters of engagement setting out their duties and the time commitment expected. They are
appointed for an initial period of three years, after which the appointment is renewable by mutual consent at intervals of not more than
three years. Non-Executive Directors’ appointments are terminable without compensation. The Chair’s appointment is terminable on
three months’ notice.
In accordance with the Corporate Governance Code 2018, all Directors offer themselves for annual re-election by shareholders.
The date of appointment of each Non-Executive Director who served during the year is set out in the table below.
Non-Executive Director
Original date of
appointment to Board
Date of letter of engagement
Total length of service
Lucinda Charles-Jones
22 June 2022
22 June 2022
1 year
Chew Seong Aun
10 December 2020
9 December 2020
2 years 6 months
Steven Esom
2
1 March 2016
24 February 2016
7 years 9 months
Katie McAlister
28 April 2021
26 April 2021
2 years 2 months
Alex Thursby
1 August 2017
21 August 2019
1
5 years 11 months
Karen Whitworth
4 November 2019
4 November 2019
3 years 7 months
1.
Alex Thursby has a letter of engagement dated 21 August 2019, which is effective from 17 October 2019 and replaced his original non-executive letter
of engagement dated 21 June 2017.
2.
Steven Esom stepped down from the Board on 31 December 2022.
External appointments
The Committee recognises that Executive
Directors may be invited to become
non-executive directors in other companies
and that these appointments can enhance
their knowledge and experience to the
benefit of the Company. Subject to
pre-agreed conditions, and with the prior
approval of the Board, each Executive
Director is permitted to accept one
appointment as a non-executive director
in another listed company. The Executive
Director is permitted to retain any fees
paid for such service.
Shareholder engagement
In designing the Policy, the Chair wrote
to the Company’s major shareholders,
ISS, Glass Lewis and the Investment
Association and the Committee took
shareholders’ feedback into account
when finalising the Policy. The Committee
informs major shareholders in advance
of any material changes to the way that
the Policy is implemented and will offer
a meeting to discuss these details, as
appropriate and/or required.
Statement of consideration of
employment conditions elsewhere
in the Group
As described in the notes to the Policy
table on page 132, the overarching themes
of the Policy in place for Executive
Directors are broadly consistent with
those applied to the wider employee
population. The Committee is informed of
pay and conditions in the wider employee
population and takes this into account
when setting senior executive pay.
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135
Annual Report on Remuneration
The Directors’ Remuneration Report has been prepared on behalf of the Board by the Committee, under the chair-ship of Lucinda
Charles-Jones.
The Committee has applied the principles of good governance set out in the FRC’s 2018 UK Corporate Governance Code and,
in preparing this report, has complied with the requirements of the 2013, 2018 and 2019 Regulations.
The Company’s external auditor is required to report to shareholders on the audited information contained in this report and to state
whether, in its opinion, it has been prepared in accordance with the 2013 Regulations.
Executive Directors’ single remuneration figure (Audited)
The table below presents a single remuneration figure for each Executive Director determined in accordance with the 2013
Regulations for the years ended 30 June 2023 and 30 June 2022 in respect of performance during the years ended on those dates.
Both tables also include pro forma figures for the Chief Executive to reflect the vesting schedule of the 2017/18 LTIP, please see footnotes
to the tables for further information:
2022/23
Fixed pay (£)
Performance pay (£)
2022/23 total
remuneration
(£)
Salary/fees
Benefits
1
Pension
Total fixed
Cash bonus
Deferred
bonus
LTIP award
vesting
Total
variable
John O’Reilly
520,150
31,337
33,224
584,711
35,777
0
0
35,777
620,488
John O’Reilly (pro forma)
2
520,150
31,337
33,224
584,711
35,777
0
29,695
65,472
650,183
Richard Harris
357,250
18,069
10,530
385,849
19,772
0
0
3
19,772
405,621
1.
Taxable benefits comprise car allowance, fuel benefit (other than for Richard Harris), and life, long-term disability and private medical insurances.
2.
Unaudited note: The performance period for the 2017/18 block award ended on 30 June 2021. The performance was assessed as at 30 June 2021 and full details
of the assessment can be found on pages 124 and 125 of our 2021 Annual Report and Accounts. The award vests, subject to continued employment, in three equal
tranches from 1 October 2021. The second tranche of the award vested on 1 October 2022 and was included in last year’s Report on a pro forma basis and in the table.
The pro forma figure shown is the third tranche and final tranche of the 2018 block award of 32,419 shares which will vest 1 October 2023, stated using the average
share price of 91.6p for the three months to 30 June 2023. This will be reinstated next year using the actual share price when award vests.
3.
Richard Harris received 93,318 shares on 13 May 2023 as a result of vesting of the first tranche of his award in lieu of shares forfeited from his previous employer.
There was no gain in value since the award date.
2021/22
Fixed pay (£)
Performance pay (£)
2021/22 total
remuneration
(£)
6
Salary/fees
Benefits
1
Pension
Total fixed
Cash bonus
Deferred
bonus
LTIP award
vesting
Total
variable
John O’Reilly
503,750
31,259
49,751
584,760
0
0
0
0
584,760
John O’Reilly (pro forma)
2
503,750
31,259
49,751
584,760
0
0
22,693
22,693
607,453
Bill Floydd
3
175,000
11,845
17,188
204,033
0
0
0
0
204,033
Richard Harris
4
58,833
3,129
1,734
63,696
0
0
0
212,862
5
276,558
1.
Taxable benefits comprise car allowance, fuel benefit (other than for Richard Harris), and life, long-term disability and private medical insurances.
2.
Unaudited note: The 2017/18 LTIP award was a ‘block award’ with vesting in three equal tranches subject to continued employment. Based on the actual share
price applicable at vesting of the second tranche of the award of 70p for the Chief Executive the value of that first tranche was £22,693 for the Chief Executive
(32,419 shares) which would have resulted in total remuneration (restated on a pro forma basis) of £607,453 for the Chief Executive as stated in the above table.
3.
Bill Floydd stepped down from the Board on 31 December 2021. The second tranche and third tranche of his 2017/18 block award lapsed in full on departure.
4.
Richard Harris was appointed to the Board on 1 May 2022.
5.
Richard Harris received buyout awards comprising a cash award of £12,862 in June 2022 in lieu of a bonus forfeited and a share award of £200,000 in May 2022
in lieu of share awards forfeited from his previous employer.
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136
Annual Report on Remuneration
Base salary (Audited)
The Committee reviewed the Executive Director base salaries during the year. During the year under review, the Committee
determined to increase John O’Reilly’s salary by 4% with effect from 1 April 2023, below the general overall increases awarded
to the wider workforce.
Richard Harris’s salary was increased by 5% with effect from 1 April 2023 to reflect the position of his salary against the market which
is in line with the increases to the management team, and below general increases to the wider workforce.
30 June 2023
1 April 2023
1 April 2022
% change
John O’Reilly
£535,600
£535,600
£515,000
4%
Richard Harris
£370,000
£370,000
£353,000
5%
Taxable benefits (Audited)
Taxable benefits comprise car allowance, fuel benefit (other than for Richard Harris), and life, long-term disability and private
medical insurances.
Other than related premiums, no changes were made to benefits during the year.
Pension (Audited)
John O’Reilly’s payments in lieu of pension was reduced from 10% of salary (less the lower earnings limit) (such 10% having
been agreed under his service agreement when he joined Rank) to the rate currently available to the majority of the UK employees
(currently 3% less the lower earnings limit) with effect from 1 January 2023.
Richard Harris’s payments in lieu of pension was agreed at the rate currently available to the majority of the UK employees when
he joined the Company in May 2022, of 3% of salary (less the lower earnings limit).
Annual bonus plan (Audited)
The maximum annual bonus opportunity for the Executive Directors in 2022/23 was 150% and 120% for the CEO and CFO
respectively. Target bonus was 50% of the maximum opportunity. The 2022/23 annual bonus was based on adjusted Group earnings
before interest and tax (adj. EBIT) and an Environmental, Social and Governance (ESG) measure.
The table below shows the outcome for each measure:
Performance targets
Measure
Weighting
Threshold
Target
Maximum
Actual performance
Bonus outcome1
(% of Max)
Adj. EBIT
85%
£61.75m
£64.0m
£68.25m
£19.1m
0%
ESG measures
15%
Committee assessment
2
59% of maximum
8.9%
Total
8.9%
1.
Bonus payout on a straight-line basis between threshold to target and target to maximum.
2.
The 15% of the maximum bonus opportunity was based on specific Environmental, Social and Governance (ESG) targets. As the Company’s approach to ESG
is developing, for 2022/23 a mix of quantative and qualitative approach applied. The Committee determined that a bonus equivalent to 59% of the maximum bonus
for the ESG measure was payable considering the improvement across four ESG key performance indicators:
– An increase in the employee engagement net promoter score (NPS) from +2 to +14 versus a target range of +8 to +10.
– Progress against the delivery of a net zero emissions plan.
– An increase in the Employee NPS score on Rank’s approach to Safer Gambling from +46 to +53 versus a target range of +50 to +55.
– Progress in the delivery of a consistent customer feedback measurement mechanic for Safer Gambling across the Group.
Full details of our approach to ESG can be found on pages 52 to 71.
Performance against the measures above would result in a bonus for the Executive Directors as follows:
Maximum
opportunity
(% of salary)
Maximum
opportunity
(£)
% of
maximum
payable
Total bonus
John O’Reilly
150%
£ 803,400
8.9%
£71,553
Richard Harris
120%
£ 444,000
8.9%
£39,544
An underpin is in place of a safer gambling assessment which could negatively impact the size of any bonus award based upon
weaknesses in control systems, lack of progress against key initiatives in the year or as a consequence of enforcement action
by the Gambling Commission.
Prior to approving the 2022/23 bonus outcome, the Committee discussed whether or not the outcome to be fair and reasonable in the
context of the Company’s overall business performance, relativity to bonuses across the Group and Safer Gambling assessment over
the year. Following discussion, it was satisfied that the bonus was appropriate.
Both John O’Reilly and Richard Harris have elected to accept only 50% of the proposed award, resulting in a bonus payable of £35,777
to John O’Reilly and £19,772 to Richard Harris.
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137
Long-term incentives and outcomes (Audited)
There are currently two different long-term incentive schemes in place for the Executive Directors and other senior management,
namely the legacy four-year block award granted in 2017/18 and awards granted annually under the 2020 long-term incentive plan.
2017/18 LTIP (block award)
As reported last year, a single LTIP award was granted on 28 June 2018 to John O’Reilly based on performance over a four-year period
ending 30 June 2021. The award made covered four years of annual grants. The performance of the award was assessed as at 30 June
2021. Full details of the performance assessment and vesting outcome can be found on pages 124 and 125 of our 2021 Annual Report
and Accounts. The award vests in three equal tranches starting 1 October 2021. The second tranche of 32,419 vested on 1 October 2022
and the third tranche of 32,418 will vest on 1 October 2023, in each case subject to continued employment.
2020 LTIP award
The table below summarises the performance relative to the 2020 LTIP targets awarded on 16 December 2020 and the outcome for the
Chief Executive:
Performance targets
Measure
Weighting
Threshold
Maximum
Outcome
% of award vesting
Relative Total Shareholder Return1
40%
Median
Outperform
median by 25%
Below median
0%
Earnings per share
30%
13.5p
23.1p
-20.4p
0%
Strategic measures
30%
Group EBIT Margin %
10%
14%
18%
3%
0%
Venues Net Gaming Revenue £m
10%
620
662
479
0%
Digital Net Gaming Revenue £m
10%
225
338
203
0%
Vesting based on performance
0%
Share price underpin
240p
91.6p
2
Total
0%
1.
The Relative TSR is measured against a comparator group of six companies (888, Flutter Entertainment, Entain (formerly known as GVC), Betsson, Kindred
and Playtech).
2.
Based on an average adjusted close price over a three-month period ending on the last day of the performance period.
In addition, the share price underpin was not achieved, therefore the award will lapse in full:
Number of
shares awarded
% vesting
Number of
shares vesting
John O’Reilly
715,922
0%
nil
2022/23 LTIP granted during the year (annual award)
An LTIP award was granted on 29 September 2022 to John O’Reilly and Richard Harris, based on performance over a three-year
period ending 30 June 2025. The performance measures and targets for such award were set by the Committee in August 2022,
prior to the grant.
Director
John O’Reilly (Chief Executive)
Plan
2020 LTIP
Date of grant
29 September 2022
Face value at grant (% of salary)
200%
Face value at grant (£)
£1,030,000
Share price at grant
75.64p
Number of shares comprised in award
1,361,713
Performance period
1 July 2022 to 30 June 2025
Earliest vest date
29 September 2025
Director
Richard Harris (Chief Financial Officer)
Plan
2020 LTIP
Date of grant
29 September 2022
Face value at grant (% of salary)
150%
Face value at grant (£)
£529,600
Share price at grant
75.64p
Number of shares comprised in award
700,026
Performance period
1 July 2022 to 30 June 2025
Earliest vest date
29 September 2025
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Annual Report 2023
138
Annual Report on Remuneration
Continued
Vesting of the award is conditional based on the following performance measures:
40% of the award vests by reference to relative total shareholder return (‘rTSR’), measured against a comparator group consisting
of six companies; 888, Flutter Entertainment, Entain, Betsson, Kindred and Playtech.
30% vests by reference to underlying earnings per share growth.
30% vests by reference to strategic measures.
Straight-line vesting applies for all metrics between threshold and stretch. The level of vesting agreed by the Committee will take into
consideration any current or impending safer gambling sanction and Rank’s suitability to operate.
The strategic targets are deemed commercially sensitive and will be disclosed at the time of vesting.
Weighting
Threshold target
Stretch target
Threshold vesting
(% of max)
TSR
40%
Median
Outperform
median by 25%
10%
Underlying EPS
30%
11.8p
18.3p
7.5%
Strategic Measures
10%
Group adj. EBIT Margin (%)
2.5%
10%
Digital NGR (£m)
2.5%
10%
Venues NGR (£m)
2.5%
Total
100%
25%
Replacement award to Richard Harris at recruitment
Richard Harris was appointed as Chief Financial Officer and to the Board on 1 May 2022. His remuneration package was approved by
the Committee and in line with the Policy. It included an award over 186,636 shares on 6 May 2022, to replace awards granted by his
previous employer which were forfeited on joining the Company. Such award was granted outside the Company’s LTIP but, save as
expressly stated otherwise in the deed of grant for such award, is subject to the rules of the LTIP. It was made in accordance with the
exemption contained in Rule 9.4.2(2) of the UK Listing Rules and the Policy.
Vesting is subject to continued employment but not subject to any performance conditions and is in two equal tranches, with the
vesting date for each such tranche being 13 May 2023 and 16 March 2024 respectively.
Richard Harris’s first tranche of 93,318 shares vested on 13 May 2023, with a value of £94,874.97.
Non-Executive Directors’ single remuneration figure
The table below presents a single remuneration figure for each Non-Executive Director determined in accordance with the 2013
Regulations for the years ended 30 June 2023 and 30 June 2022 in respect of performance during the years ended on those dates.
2022/23
fees
2021/22
fees
Chew Seong Aun
1
nil
nil
Lucinda Charles-Jones
2
53,750
1,346
Steven Esom
3
28,750
57,500
Katie McAlister
53,500
51,458
Alex Thursby
160,000
160,000
Karen Whitworth
61,500
60,141
1.
Chew Seong Aun does not receive any payment for his role as a Non-Executive Director.
2.
Lucinda Charles-Jones was appointed to the Board on 22 June 2022 and appointed as Chair of Remuneration Committee on 1 January 2023.
3.
Steven Esom stepped down from the Board on 31 December 2022.
Non-Executive Directors are entitled to receive fees and reasonable expenses only. Details of fees received are provided on page 147.
These amounts are within the maximum annual aggregate amount of £750,000 currently permitted by the Company’s Articles
of Association.
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139
Historic Chief Executive pay and total shareholder return chart (unaudited)
The tables below show former and current Chief Executive total remuneration over the last ten years and their achieved annual
variable and long-term incentive pay awards as a percentage of the plan maximum. As with the single remuneration figure table above,
the first table includes full vesting of the 2017/18 LTIP in 2020/21 (notwithstanding that it is only accessible to the Chief Executive in
accordance with a three-year vesting schedule) and we have also included pro forma figures in the table which reflect the actual vesting
in tranches – please see footnotes to the table for further information). The same approach has been taken in the second table below in
respect of the former chief executive and the vesting of the 2014/15 LTIP:
John O’Reilly (from 7 May 2018)
Single figure
of total
remuneration¹
Annual cash
bonus: actual
payout vs.
maximum
opportunity
LTIP vesting
rates against
maximum
opportunity
2022/23
(12 months)
620,488
4.5%
0%
2022/23 (pro forma)³
(12 months)
650,183
4
4.5%
2.0%
2021/22
(12 months)
584,760
0%
0%
2021/22 (pro forma)³
(12 months)
607,453
5
0%
2.0%
2020/21
(12 months)
743,329
2
0%
6.1%
2020/21 (pro forma)³
(12 months)
621,628
6
0%
2.0%
2019/20
(12 months)
552,238
0%
n/a
2018/19
(12 months)
580,328
0%
n/a
1.
Along with the other Executive and Non-Executive Directors, John O’Reilly volunteered a 20% reduction in salary with effect from 1 April 2020 until 15 August
2020. His contracted salary continued to be used for the purposes of insured benefits.
2.
The figure has been restated in this table to include the actual value of the first tranche at vesting on 1 October 2021 and two-thirds of the full value of the 2017/18
block award LTIP vesting by reference to 30 June 2021.
3.
Unaudited note: The 2017/18 LTIP award was a ‘block award’ with vesting in three equal tranches in October 2021, October 2022 and October 2023, subject
to continued employment and a post-vesting holding period. Pro forma figures have been included in the table to reflect the actual vesting in tranches.
4.
Unaudited note: The figure includes the third tranche of the 2018 block award vesting on 1 October 2023, subject to continued employment, using the average share
price to 30 June 2023.
5.
Unaudited note: The figure includes the second tranche of the 2017/18 block award LTIP vesting on 1 October 2022, restated to use the actual share price applicable
at vesting of 70p.
6.
Unaudited note: The figure includes the first tranche of the 2017/18 block award LTIP vesting on 1 October 2021, subject to continued employment, using the actual
share price applicable at vesting of 176.8p.
Henry Birch (from 6 May 2014 until 7 May 2018)
Single figure
of total
remuneration¹
Annual cash
bonus: actual
payout vs.
maximum
opportunity
LTIP vesting
rates against
maximum
opportunity
2017/18
(10 months)
£487,006
0.00%
n/a
2016/17
(12 months)
£2,054,662
63.15%
37.50%
2016/17 (pro forma)¹
(12 months)
£1,275,650
63.15%
12.5%
2015/16
(12 months)
£932,639
80.00%
n/a
2014/15
(12 months)
£916,010
87.20%
n/a
2013/14
(2 months)
£81,850
0.00%
n/a
1. Unaudited note: The pro forma disclosure sets out the single figure if only one-third of the 2014/15 LTIP block award is included.
Ian Burke (until 16 May 2014)
Single figure
of total
remuneration¹
Annual cash
bonus: actual
payout vs.
maximum
opportunity
LTIP vesting
rates against
maximum
opportunity
2013/14
(10.5 months)
£663,804
0.00%
0.00%
2012/13
(12 months)
£1,267,489
0.00%
96.25%
2011/12
(18 months)
£3,254,000
40.00%
100.00%
1.
This included an exceptional discretionary bonus equal to 100% of base salary to reward exceptional efforts of the then Chief Executive in creating additional
sustainable long-term shareholder value via the transformation of the Company’s balance sheet, that was paid by three equal instalments in September 2012,
April 2013 and December 2013.
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Annual Report 2023
140
Annual Report on Remuneration
Continued
Total shareholder return
(Source: Datastream)
250
200
30/06/2013
30/06/2014
30/06/2015
30/06/2016
30/06/2017
30/06/2018
30/06/2019
30/06/2020
30/06/2021
30/06/2022
30/06/2023
150
100
50
0
Value (£) (rebased)
The Rank Group Plc
FTSE 250 (excluding investment trusts)
This graph shows the value, by 30 June 2023, of £100 invested in The Rank Group Plc on 30 June 2013, compared with the value of £100 invested in the FTSE 250
excluding Investment Trusts on the same date.
Leaving arrangements (Audited)
Steven Esom stepped down from the Board on 31 December 2022. He did not receive any payment in lieu of notice or any payment
for loss of office in accordance with the Policy.
Executive Director external appointments (Unaudited)
John O’Reilly is a non-executive director of Weatherbys Limited and a member of the board of trustees of the prisoner befriending
charity New Bridge Foundation.
Share ownership guidelines and Directors’ interests in shares (Audited)
Increased share ownership guidelines of 200% of salary for all Executive Directors were approved at the 2018 General Meeting,
subject to there being sufficient free float. Executive Directors have five years to build up shareholdings.
Shareholdings of Directors of the Company and its subsidiaries are not considered to be in public hands for the purposes of
determining the sufficiency of the percentage of shares in public hands (the ‘free float’) in the context of qualification for a listing on
the UK premium market. Up until December 2021, the free float requirement was 25% and, in view of the low level of the Company’s
free float following the completion of Guoco Group Limited’s general offer for Rank in July 2011, the shareholding guidelines for
Executive Directors were suspended. The suspension was lifted on 2 March 2015 when free float was comfortably in excess of 25% but
the guidelines were re-suspended on 22 June 2016. Following amendment to the UK Listing Rules on 3 December 2021 so as to reduce
the free float requirement level to 10%, the Committee determined to lift the suspension and re-apply the share ownership guidelines
with effect from 1 July 2022.
Directors’ shareholdings and details of unvested share awards as at 30 June 2022 and 30 June 2023 are set out in the table below.
All awards were made as conditional awards:
Ordinary
shares as at
30 June 2022
Ordinary
shares as at
30 June 2023
Unvested share
awards subject
to performance
conditions as at
30 June 2022
Unvested share
awards subject
to continued
employment
only as at
30 June 2022
Unvested share
awards subject
to performance
conditions as at
30 June 2023
Unvested share
awards subject
to continued
employment
only as at
30 June 2023
Lucinda Charles-Jones
0
20,000
n/a
n/a
n/a
n/a
Chew Seong Aun
n/a
0
n/a
n/a
n/a
n/a
Steven Esom
1
90,000
90,000
n/a
n/a
n/a
n/a
Katie McAlister
n/a
0
n/a
n/a
n/a
n/a
Alex Thursby
25,000
68,000
n/a
n/a
n/a
n/a
Karen Whitworth
20,000
20,000
n/a
n/a
n/a
n/a
Richard Harris
n/a
124,459
n/a
n/a
700,026
93,313
John O’Reilly
319,899
336,677
1,362,832
0
2,659,707
32,418
1.
Position as at 31 December 2022 when Steven Esom stepped down from the Board.
John O’Reilly and Richard Harris are subject to shareholding guidelines of 200% of salary in shares held. As at 30 June 2023, based
on an average share price of 91.6p for the three months prior to the 30 June 2023, John O’Reilly holds shares equivalent to 58% of salary
and Richard Harris holds shares equivalent to 31% of salary.
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Annual Report 2023
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Financial statements
Overview
141
Dilution limits (Unaudited)
The DBP, LTIP and RIS, being the Company’s only equity-based incentive plans at present, incorporate the current Investment
Association guidelines on headroom which provide that overall dilution under all plans should not exceed 10% over a ten-year period
in relation to the Company’s issued share capital, with a further limitation of 5% in any ten-year period for executive plans. The award
made to Richard Harris on 6 May 2022 was granted outside of the Company’s LTIP (as allowed for in Rule 9.4.2(2) of the UK Listing
Rules) and will be satisfied by market-purchased shares.
The Committee monitors the position and prior to the making of any award considers the effect of potential vesting of awards to ensure
that the Company remains within these limits. Any awards which are required to be satisfied by market-purchased shares are excluded
from the calculations. No treasury shares were held or utilised in the year ended 30 June 2023.
The current level of dilution, based on the maximum number of shares that could vest as at 30 June 2023, and on the basis that no
shares under the Company’s current equity-based incentive plans are currently required to be satisfied by market-purchased shares
(it being noted that the Committee has not yet made a decision in relation to the same although the current expectation is that awards
would be satisfied with market-purchased shares) is set out below:
Total awards under
discretionary schemes as at
30 June 2023
Percentage of issued
share capital as at
30 June 2023
Maximum number of shares needed to satisfy existing
unvested awards as at 30 June 2023
5,354,244
1.14%
Total number of shares issued in respect of awards
granted after 30 June 2013
Nil
0%
Total
5,354,244
1.14%
Relative importance of spend on pay (Unaudited)
The table below shows the expenditure and percentage change in overall spend on employee remuneration and distributions paid
to shareholders through the dividend paid and share buybacks in the year (and previous year).
2022/23
2021/22
Percentage change
Overall expenditure on pay
£206.9m
£189.9m
8.95%
Dividend paid in the year
nil
nil
n/a
Share buyback
nil
nil
n/a
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Annual Report 2023
142
Annual Report on Remuneration
Continued
Statement of change in pay of all Directors compared with other employees (Unaudited)
The table below sets out the percentage change in each Director’s base salary/fee, benefits and annual bonus amounts for the year
ended 30 June 2023 versus previous year, alongside the average change in gross earnings for all UK employees across the Group.
The ‘salary’ and ‘benefits’ column reflects that the Directors volunteered a reduction in their respective salary/fee for the period
from 1 April 2020 until 15 August 2020, with the majority of such reduction applying to the 2019/20 financial year versus the
2020/21 financial year (please see footnotes to the table for further information):
Directors
Year¹
Salary²
Benefits²
Bonus
Chief Executive
2022/23 vs 2021/22
3.3%
0.2%
n/a
2021/22 vs 2020/21
3.5%
4.2%
n/a
2020/21 vs 2019/20
2.4%
-1.8%
n/a
2019/20 vs 2018/19
-5.0%
-3.8%
n/a
Chief Financial Officer
3
2022/23 vs 2021/23
52.8%
20.7%
53.7%
2021/22 vs 2020/21
-21.4%
-31.0%
n/a
2020/21 vs 2019/20
4.4%
11.9%
n/a
2019/20 vs 2018/19
470.0%
496.6%
n/a
Lucinda Charles-Jones
4
2022/23 vs 2021/22
3,893%
n/a
n/a
2021/22 vs 2020/21
n/a
n/a
n/a
Steven Esom
5
2022/23 vs 2021/22
-50.0%
n/a
n/a
2021/22 vs 2020/21
2.7%
n/a
n/a
2020/21 vs 2019/20
2.5%
n/a
n/a
2019/20 vs 2018/19
-5.0%
n/a
n/a
Katie McAlister
2022/23 vs 2021/22
4.0%
n/a
n/a
2021/22 vs 2020/21
477.5%
n/a
n/a
2020/21 vs 2019/20
n/a
n/a
n/a
2019/20 vs 2018/19
n/a
n/a
n/a
Alex Thursby
2022/23 vs 2021/22
0%
n/a
n/a
2021/22 vs 2020/21
2.8%
n/a
n/a
2020/21 vs 2019/20
27.2%
n/a
n/a
2019/20 vs 2018/19
107.8%
n/a
n/a
Karen Whitworth
2022/23 vs 2021/22
2.3%
n/a
n/a
2021/22 vs 2020/21
4.7%
n/a
n/a
2020/21 vs 2019/20
61.7%
n/a
n/a
2019/20 vs 2018/19
n/a
n/a
n/a
Chew Seong Aun
6
2022/23 vs 2021/22
n/a
n/a
n/a
2021/22 vs 2020/21
n/a
n/a
n/a
2020/21 vs 2019/20
n/a
n/a
n/a
2019/20 vs 2018/19
n/a
n/a
n/a
Average employees
7
2022/23 vs 2021/22
9.7%
9.6%
491%
2021/22 vs 2020/21
8.6%
9.3%
-44.0%
2020/21 vs 2019/20
7.4%
-7.7%
1.6%
1.
Excludes any Non-Executive Directors appointed during 2022/23.
2.
The Executive and Non-Executive Directors volunteered a 20% reduction in salary with effect from 1 April 2020 until 15 August 2020. The table above reflects such
voluntary reduction. Contracted salaries continued to be used for the purposes of insured benefits.
3.
The figures for the Chief Financial Officer are the sums of salaries, benefits and bonuses received by the former and current CFOs.
4. Lucinda Charles-Jones was appointed as Chair of the Remuneration Committee on 1 January 2023.
5.
Steven Esom resigned from the Board on 31 December 2022.
6.
Chew Seong Aun does not receive any fees in respect of his role on the Board.
7.
Calculated on basis of all UK employees, including the Chief Executive, which was determined to provide the most meaningful comparison, as no employees are
employed by The Rank Group Plc. For 2018/19, individual compensation elements are not readily available to compare separately as previously disclosed on page
123 of the 2020 Annual Report and Accounts.
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Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
143
CEO pay ratio (Unaudited)
The Committee considered the appropriate calculation approaches for the CEO pay ratio as set out in the 2013 Regulations.
Consistent with the approach taken since 2021, for this year it has chosen Option C, as it believes this to be the most appropriate due
to the challenges of calculating full-time-equivalent pay for UK employees. Option C enables the Company to use data other than, or in
addition to, gender pay gap information to identify the three UK employees as the best equivalents of the 25th, 50th and 75th percentiles.
Having identified these colleagues based on pay and benefits as at 5 April 2023, the total remuneration is calculated on a similar basis
as the Chief Executive single total figure of remuneration. This requires:
Starting with colleague pay that was calculated based on actual base pay, benefits, allowances, bonus and long-term incentives
for the 12 monthly and 13 four-weekly payrolls within the full financial year. Earnings for part-time colleagues are annualised
on a full-time-equivalent basis to allow equal comparisons;
Adding in the employer pension contribution;
Future years’ ratios will be disclosed building incrementally to show the ratios over a ten-year period; and
To ensure the data accurately reflects individuals at each quartile, the single figure values for individuals immediately above
and below the identified employee at each quartile were also reviewed.
The table below shows the ratio of Chief Executive pay in 2022/23, using the single total figure remuneration as disclosed on page 136
to the comparable, indicative, full-time-equivalent total reward of those colleagues whose pay is ranked at the 25th, 50th and 75th
percentiles in our UK workforce.
Year
25th
percentile ratio
50th
percentile ratio
75th
percentile ratio
2023 figures
(Option C)
28:1
26:1
21:1
2023 figures (pro forma)
1,4
(Option C)
29:1
28:1
22:1
2022 figures
(Option C)
30:1
28:1
23:1
2022 figures (pro forma)
1,2
(Option C)
32:1
29:1
25:1
2021 figures¹
,
²
(Option C)
39:1
38:1
30:1
2021 figures (pro forma)
1,3
(Option C)
34:1
32:1
25:1
2022/23 Salary
2022/23 Total
pay and benefits
CEO
£520,150
£620,488
25th percentile
£22,152
£22,204
50th percentile
£23,192
£23,942
75th percentile
£28,912
£29,847
1.
The 2013 Regulations require the full value of the 2017/18 LTIP Block award to be included in the 2021 figures. The 2021 and 2022 figures have been restated
to include the actual value of the first and second tranche at vesting and one-third of the full value of the 2017/18 block LTIP vesting by reference to 30 June 2021.
2.
The 2021 pro forma figures have been restated to reflect the actual vesting value of the first tranche of the 2017/18 block award on 1 October 2021.
3.
The 2022 pro forma figures have been restated to reflect the actual vesting value of the second tranche of the 2017/18 block award on 1 October 2022.
4.
The 2023 pro forma figures includes the vesting of the third tranche of the 2017/18 block award on 1 October 2023, based on an average share price three months
to 30 June 2023.
Gender pay gap (Unaudited)
The Committee reviewed and approved Rank’s Gender Pay Gap Report, which can be found at www.rank.com. The report, in line with
regulations provides gender pay gap calculations as at 5 April 2022.
The published results show across all UK-based employees, our median Gender Pay Gap for April 2022 is 11.6%. This is a decrease of
18.3% year-on-year. However, the Committee does not believe the results for the year on year comparison are truly representative of
the situation, with 93% of colleagues being furloughed in April 2021 and excluded from the calculation on a year-on-year comparison.
Our mean Gender Pay Gap also reduced, from 30.3% to 23.5%, a change of 6.8%.
Our median Gender Bonus Gap analysis has seen a decrease of 60.8% year on year. This has been influenced by a combination of lower
overall payout of annual bonuses and the introduction of new, smaller value initiatives run across our venues. The greater number of
payments has resulted in a (55.6)% bonus gap at median as women earned more through these initiatives than men. The mean Gender
Bonus Gap increased to 61.8%, a change of 42% which was influenced by a small number of bonus payments made to leaders, of which
a higher proportion are male.
The Committee remains committed to doing everything that it can to reduce any gender pay and bonus gaps and address the balance
of men and women employed in roles across the various job levels within the Group.
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Annual Report 2023
144
Annual Report on Remuneration
Continued
Committee activity during the year (Unaudited)
Matters discussed by the Committee during the year include the following:
Analysis of shareholder voting at the 2022 Annual General Meeting and annual remuneration report;
April 2023 fixed pay review;
2021/22 and 2022/23 annual bonus outcomes;
2023/24 annual bonus plan structure (including ESG);
2022/23 LTIP grant performance measures and targets;
2017/18 block award, Recovery Incentive Scheme and 2020/21 LTIP grant performance;
Review and approval of remuneration of the Chair, Executive Directors, Executive Committee and other senior management;
Alignment of the Executive Directors remuneration with the wider force;
Corporate governance and regulatory matters;
Executive Director shareholding guidelines and the Company’s free float position;
Review and approval of the annual remuneration report 2022;
Review and approval of the Company’s Gender Pay Gap Report 2022; and
Reviewing the Committee’s effectiveness.
Advisers to the Committee (Unaudited)
The Committee has access to external information and research on market data and trends from independent consultants. The
Committee was advised by the UK Executive Compensation practice of Alvarez & Marsal (‘A&M’) as external remuneration advisers
to the Committee. A&M are signatories to the Remuneration Consultants’ Code of Conduct, which requires their advice to be impartial,
and they have confirmed their compliance with the Code to the Committee.
During the year, the Committee requested A&M to advise on all aspects of remuneration practice, including but not limited to the
provision of benchmarking data, guidance on forthcoming changes to and application of remuneration related regulations and insight
on market practices. A&M fees totalled £65,860 for services provided to the Committee during the year (fees are based on hours spent).
A&M did not provide any services other than advice in relation to remuneration practice to the Group during the period under review
and thereafter the Committee is satisfied that the advice provided was independent.
Committee evaluation (Unaudited)
It is incumbent on the Board to ensure that a formal and rigorous review of the effectiveness of the Committee is conducted each year.
The Committee’s progress against last year’s actions are set out below. During 2022/23, Rank’s evaluation exercise focused at Board
level, facilitated externally by Lintstock Limited. As part of the process, the review commented on whether the Committee was
operating effectively. It was concluded that the Committee was operating effectively.
Progress on 2021/22 agreed focus areas during the year.
Agreed actions
Progress made during 2022/23
1. Reviewing alignment of management incentives with strategy,
particularly in light of the refresh of the Company’s strategic
pillars in 2021/22.
During the year, the Committee discussed the appropriate
approach to align management incentives to the Company’s
strategic aims. It was agreed to introduce a net gaming revenue
(‘NGR’) metric for 2023/24.
2. Reviewing approach to stakeholder engagement from
a remuneration perspective.
During the year, and following the change in the Committee’s
chair, a letter of introduction was sent to our major shareholders.
Our engagement with shareholders continues to be an area in
focus for 2023/24 as we consider the remuneration policy ahead
of shareholder approval in 2024.
Good progress was made in the year with our colleagues which
sought to provide greater insights on the Committee’s role and
responsibilities. The chair of the Committee also having the role
of designated Non-Executive Director for workforce engagement
has allowed for this to evolve during the year and has provided
the opportunities to engage directly with the wider workforce.
3. Considering ways in which to further embed ESG metrics
in reward.
Four ESG KPIs were introduced as ESG targets for Executive
Director reward for 2022/23 outcomes.
In addition to the above, a further area of focus in the year was ensuring its decision-making was considerate of information
on benchmarking and best practices as it considered its decisions in the year.
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Governance report
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Overview
145
Focus for 2023/24
Following the outcomes of this year’s Board effectiveness review and as part of the Committee’s annual evaluation exercise
and consideration of matters for the forthcoming year, we agreed that our focus for the year ahead should be:
1.
Engage with our major shareholders ahead of the remuneration policy renewal in 2024.
2. Continue to embed ESG metrics and assess ESG targets for the wider Executive Committee.
3. Keep in focus external insights on remuneration trends and best practices.
Statement of shareholder voting (Unaudited)
The table below shows the voting outcome of the 2021/22 Directors’ Remuneration Report at the October 2022 Annual General
Meeting. Votes are shown both including and excluding the Company’s majority shareholder:
October 2022 – 2022 Annual Report on Directors’ Remuneration
No. of votes
‘For’ and
‘Discretionary’
% of
votes cast
No. of votes
‘Against’
% of
votes cast
Total no. of
votes cast
% of total
shareholders
eligible to vote
No. of votes
‘Withheld’¹
Including majority shareholder
432,970,860
99.87
550,696
0.13
433,521,556
92.55
19,681
Excluding majority shareholder²
168,856,777
99.67
550,696
0.33
168,856,777
82.87
19,681
1.
A vote ‘withheld’ is not a vote in law.
2.
Total ordinary shares in issue at the date of the meeting were 468,429,541. Total ordinary shares held by shareholders excluding the controlling shareholder
at the date of the meeting were 203,764,762.
Implementation of policy in 2023/24 (Unaudited)
Salaries and Benefits
Salaries will be reviewed during the year in line with the wider workforce with the expectation that any changes agreed
by the Committee will be effective 1 April 2024. Current base salaries are as follows:
John O’Reilly – £535,600
Richard Harris – £370,000
There are no planned changes to any benefits or allowances.
Pension policy
Following the reduction in allowance for John O’Reilly effective from 1 January 2023, there will be no change to current pension
arrangements, both receiving allowances in lieu of pension contributions:
John O’Reilly – 3% of contracted salary (less lower earnings limit)
Richard Harris – 3% of contracted salary (less lower earnings limit)
Annual bonus
The maximum bonus potential for John O’Reilly is 150% of salary, and 120% of salary for Richard Harris. 85% of the maximum bonus
opportunity will remain based on financial measures, split between the following performance measures:
75% based on adjusted Earnings Before Interest and Tax
10% based on Net Gaming Revenue (new measure for 2023/24)
The remaining 15% of bonus opportunity will be based on a quantitative assessment against Environmental, Social and Governance
(‘ESG’) targets, including:
Improvement in our colleague engagement score;
An improvement in colleague net promoter score on Safer Gambling measures;
A reduction in our carbon intensity metric; and
Customer engagement with Safer Gambling measures.
This is in addition to the continued application of a safer gambling assessment which could negatively impact the size of any bonus
award based upon weaknesses in control systems, lack of progress against key initiatives in the year or as a consequence of
enforcement action by the Gambling Commission.
Disclosure of the financial targets is considered commercially sensitive and therefore will be disclosed retrospectively in next year’s
report.
Any bonus payable in excess of 100% of salary for John O’Reilly and 80% of salary for Richard Harris will be deferred into shares under
the deferred bonus plan for two years. The remainder will be payable in cash.
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Annual Report 2023
146
Annual Report on Remuneration
Continued
Long-term incentives
It is anticipated that an annual award will be made to Executive Directors in 2023/24. 40% of the award will vest by reference to
relative total shareholder return (with 20% by reference to performance against an industry peer group and 20% by reference to
performance against companies comprising the FTSE 250 (excluding investment trusts)), 30% of the award will vest by reference
to underlying earnings per share and 30% of the award will vest by reference to strategic measures. It is intended that John O’Reilly
will receive an award at 200% of salary and that Richard Harris will receive an award at 150% of salary, with such awards to be made
within six weeks of the date of this report.
The performance conditions will be based on performance in the 2025/26 financial year. The award will vest, subject to meeting the
performance targets and continued employment, on the third anniversary of grant. Vesting will take into consideration any current
or impending safer gambling sanction and Rank’s suitability to operate.
The strategic targets are deemed commercially sensitive and will be disclosed at the time of vesting.
Weighting
Threshold target
Stretch target
Threshold vesting
(% of max)
TSR
1
40%
Median
Outperform
median by 25%
10%
Underlying EPS
30%
7.3p
10.9p
7.5%
Strategic Measures
10%
Underlying Group EBIT Margin (%)
2.5%
10%
Digital NGR (£m)
2.5%
10%
Venues NGR (£m)
2.5%
Total
100%
25%
1.
Vesting of TSR measures will be subject to relative performance of both a gaming comparator group and FTSE 250 (excluding investment trusts), equally weighted.
Alignment with the wider workforce
In applying the Remuneration Policy for 2022/23, the Committee considers and where possible, aligns practices across the Group:
Executive Directors
All employees
Salary
A 4% increase in salary for the Chief Executive and
a 5% increase in salary for the Chief Financial Officer.
The average increase in salary across the Group was 7.5%,
including an average increase of 5% for Management
and Leadership.
Pension
A pension allowance equal to 3% of salary
(minus the lower earnings limit).
Outside of statutory pension provisions, a company contribution
of between 3% and 10% is offered based on seniority and location.
Bonus
Bonus aligned to adj. EBIT, NGR and ESG outcomes.
Award levels vary by seniority. For 2023/24, leadership bonuses
globally align with the structure applied to the Executive
Directors. Below leadership we operate a number of different
bonus and incentive plans based on the contribution expected
by the employee.
LTIP
2024 LTIP award subject to rTSR, EPS and strategic
objectives. Two-year holding requirement post vesting.
We apply the same performance conditions to awards offered to
senior leadership roles across the Group, however, award levels
vary by seniority with no two year holding requirement post vesting.
Non-Executive Director fees
Non-Executive Director annual base and additional fees effective 1 July 2023 comprise:
Fee
Board Chair
£175,000
Base Non-Executive annual fee
£52,000
Audit Committee Chair
£9,000
Remuneration Committee Chair
£9,000
ESG and Safer Gambling Committee Chair
£9,000
Senior Independent Director
£6,000
The fees had been unchanged for more than six years (other than the fee for Chair of the ESG & Safer Gambling Committee which has itself been unchanged since
the Committee was established in 2018). Application of increases to independent Non-Executive Director fees approved by the Company’s Finance Committee to apply
from 1 April 2020 were not implemented due to COVID-19.
Following a review, the fees were increased with effect from 1 July 2023 to the above fees from: (i) Chair: £160,000 (9%), (ii) Base Non-Executive annual fee: £50,000 (4%),
(iii) Remuneration Committee Chair: £7,500 (20%), (v) ESG and Safer Gambling Committee Chair: £3,500 (157%), and (vi) Senior Independent Director: £2,500 (140%).
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Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
147
The Directors present their report together with the audited consolidated financial statements for the year ended 30 June 2023.
The Companies Act 2006 (‘CA 2006’), the Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008,
the Companies (Disclosure of Auditor Remuneration and Liability Limitation Agreements) Regulations 2008, the Financial Reporting
Council’s UK Corporate Governance Code (July 2018), the Financial Conduct Authority’s (‘FCA’) Listing Rules (‘LR’) and the FCA’s
Disclosure Rules and Transparency Rules (‘DTR’) contain mandatory disclosure requirements in relation to this Annual Report in
respect of the year ended 30 June 2023.
The Directors’ Report should be read in conjunction with the Strategic Report.
Strategic Report disclosures – Information that the Board considers to be of strategic importance which would otherwise need
to be disclosed in the Directors’ Report has been included in the Strategic Report as permitted by section 414C(11) of the CA 2006.
References to where that information can be found are provided in the index below.
Information required in the Directors’ Report
which has been disclosed within the Strategic Report
Location in Strategic Report
Page number
Business description
Our business
Inside cover
and 6 to 9
Business objectives, strategies and likely future developments
Our strategy
6 to 9 and
30 to 41
Corporate responsibility: employees and community
(including hiring, continuing employment and training,
career development and promotion of disabled persons)
Our approach to ESG
52 to 71
Diversity
Colleagues
55 to 56
Dividends
Chair’s letter
12 to 13
Stakeholder engagement
Stakeholder engagement
45 to 49
Going concern and viability statement
Compliance statements
88 to 89
Greenhouse gas emissions
Environment
67 to 68
Particulars of important events affecting the Company and
its subsidiary undertakings occurring after the year end
Chair’s letter and Chief Executive’s review
12 to 13 and
14 to 21
Principal risks and uncertainties
Risk management
80 to 87
Profits
CFO’s review
72 to 73
Research and development
Our strategy
Customers and customer insights
Stakeholder engagement
30 to 41,
46 to 49 and
53 to 55
Disclosures required under LR 9.8.4 R
For the purposes of LR 9.8.4C R, details of the existence of the controlling shareholder relationship agreement, required to be disclosed
in accordance with LR 9.8.4 R, can be found on page 149. There are no other disclosures required under this Listing Rule.
Directors
The Directors who served during the period under review are:
Name
Position
Notes
Lucinda Charles-Jones
Non-Executive Director
Chew Seong Aun
Non-Executive Director
Steven Esom
Non-Executive Director
Stepped down from the Board on 31 December 2022
Richard Harris
Chief Financial Officer
Katie McAlister
Non-Executive Director
John O’Reilly
Chief Executive
Alex Thursby
Chair
Karen Whitworth
Senior Independent Director
The Rank Group Plc
Annual Report 2023
148
Directors’ Report
Incorporation and registered office
The Rank Group Plc is incorporated in England and Wales under company registration number 03140769. Its registered office is at TOR,
Saint-Cloud Way, Maidenhead SL6 8BN.
Stock market listing
The ordinary shares of the Company have been listed on the Official List and traded on the main market of the London Stock Exchange
for listed securities since 7 October 1996 (Share Code: RNK and ISIN: GB00B1L5QH97). This is classified as a premium listing. The
share registrar is Equiniti Limited.
Share capital
The Company’s authorised share capital as at 30 June 2023 was £180m (£180m as at 30 June 2022), divided into 1,296,000,000
ordinary shares of 13
8
/
9
p each. The ordinary shares are listed on the London Stock Exchange and can be held in certificated or
uncertificated form. There were 468,429,541 shares in issue at the period end (468,429,541 as at 30 June 2022), which were held by
9,081 registered shareholders (9,296 as at 30 June 2022). Details of movements in issued share capital can be found in Note 24 of the
Financial Statements.
Range
Total no. of
registered
shareholders
% of holders
Total no. of
shares
% of issued
share capital
1 – 1,000
7,854
86.49
1,376,351
0.29
1,001 – 5,000
907
9.99
1,833,662
0.39
5,001 – 10,000
94
1.04
649,533
0.14
10,001 – 100,000
133
1.46
4,306,759
0.92
100,001 – 1,000,000
64
0.70
21,360,983
4.56
1,000,001 and above
29
0.32 438,902,253
93.70
Totals
9,081
100.00%
468,429,541
100.00%
Significant shareholders
GuoLine Capital Assets Limited
(‘GuoLine’), the ultimate parent company
of Guoco Group Limited (‘Guoco’), has a
controlling interest in Rank consequent
upon the general offer made by its
Hong-Kong-listed subsidiary company,
Guoco, via its wholly-owned subsidiary,
Rank Assets Limited (then known as All
Global Investments Limited), and which
completed on 15 July 2011.
GuoLine became the ultimate parent
company of Guoco (in place of Hong Leong
Company (Malaysia) Berhad (‘Hong Leong’),
which was previously its parent company)
on 16 April 2021 as a result of an internal
restructure of the majority shareholder
(the ‘Restructure’). GuoLine is based in
Jersey and, together with its subsidiaries,
is engaged in the businesses of banking
and financial services, manufacturing and
distribution, property development and
investments and hospitality and leisure.
Guoco is an investment holding company.
The principal activities of its subsidiaries
and associated companies include
investment, property development,
financial services and hospitality and
leisure. Further information on the
Guoco group of companies can be found
at www.guoco.com. Following the
Restructure, Hong Leong held a residual
195,000 shares (0.04%) in Rank via its
wholly-owned subsidiary Hong Leong
Management Co. Sdn Berhad, which were
transferred to GuoLine Overseas Limited
(Guoco’s immediate parent company)
on 27 May 2021. On 19 June 2023, GuoLine
Overseas Limited transferred its 195,000
shares (0.04%) in Rank to another GuoLine
wholly-owned subsidiary, GuoLine
(Singapore) Ptd Ltd.
As at 30 June 2023 and as at the date of this
report, GuoLine’s interest is held as follows:
53.34% – Rank Assets Limited, a
wholly-owned subsidiary of Guoco;
4.09% – GuoLine (Singapore) Pte Ltd,
a wholly-owned subsidiary of GuoLine.
On 10 November 2014, Rank entered into
an agreement with Hong Leong and Guoco
in accordance with the requirements of
LR 9.2.2A R(2)(a) (the ‘Relationship
Agreement’). Further to the Restructure,
Hong Leong, Guoco and Rank agreed to
novate the Relationship Agreement such
that with effect from 16 April 2021, the
parties to the Relationship Agreement are
Rank, Guoco and GuoLine. The terms of the
Relationship Agreement remain unchanged.
During the period under review Rank
has complied with the independence
provisions included in the Relationship
Agreement. So far as Rank is aware,
the independence provisions included
in the Relationship Agreement have been
complied with during the period under
review by Hong Leong, GuoLine, Guoco
and associates. So far as Rank is aware,
the procurement obligations included
in the Relationship Agreement have been
complied with during the period under
review by the Hong Leong, GuoLine,
Guoco and associates.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
149
Interests of 3% or more
As at 30 June 2023 and 31 July 2023 the following interests of 3% or more of the total voting rights attached to ordinary shares have
been disclosed in response to Section 793 of the Companies Act 2006 (‘CA 2006’) notices issued by the Company.
As at 30 June 2023
As at 31 July 2023
Shareholder
% held
Voting rights
% held
Voting rights
GuoLine Capital Assets Limited
57.43
269,025,106
57.43
262,025,106
Ameriprise Financial, Inc. and its group of companies
(Threadneedle Retail Funds – Linked Strategies)
9.32
43,636,413
9.31
43,618,754
Aberforth Partners
6.78
31,781,501
6.97
32,640,001
abrdn
3.47
16,275,625
3.47
16,275,625
The following interests of 3% or more of the total voting rights attached to ordinary shares have been notified to the Company in
accordance with the UK Financial Conduct Authority’s (‘FCA’) Disclosure Guidance and Transparency Rules (‘DTR’), Rule 5. Due to the
fact that the DTRs only require notification where the percentage voting rights reach, exceed or fall below 3% and each 1% threshold
above 3%, there is a difference between disclosures made pursuant to the DTRs and those disclosed in response to Section 793 of the
CA 2006 notices issued by the Company as set out above.
As per FCA DTRs disclosures
as at 16 August 2023
Shareholder
Date last notified under DTR
% held
Voting rights
GuoLine Capital Assets Limited
21 June 2023
57.43%
269,025,106
Ameriprise Financial, Inc. and its group of companies
10 December 2015
7.65%
29,870,389
Artemis Investment Management LLP
31 May 2017
4.94%
19,287,793
Aberforth Partners
11 May 2022
5.13%
24,032,891
M&G Plc
18 May 2022
4.94%
23,169,044
Under the FCA’s Listing Rule 6.1.14 3R,
shares held by persons who have an
interest in 5% or more of a listed
company’s share capital are not regarded
as being in public hands (the ‘free float’).
Under this rule, the shares held by
GuoLine, Ameriprise Financial
and Aberforth Partners are not regarded
as being in public hands. The Company’s
free float position (according to responses
to Section 793 notices) as at 30 June 2023
was 26% (28.50% as at 30 June 2022).
Rights and restrictions attaching
to shares
Voting rights
Each ordinary share carries the right to one
vote at general meetings of the Company.
Meeting rights
Registered holders of ordinary shares
are entitled to attend and speak at general
meetings and to appoint proxies.
Information rights
Holders of ordinary shares are entitled
to receive the Company’s Annual Report
and Financial Statements.
Share transfer restrictions
There are no specific restrictions on
the transfer of shares contained in the
Company’s Articles of Association.
The Company is not aware of any
agreements between the holders of Rank
shares that may result in restrictions on
the transfer of shares or that may result
in restrictions on voting rights.
Variation of rights
Subject to applicable legislation, the rights
attached to Rank’s ordinary shares may
be varied with the written consent of the
holders of at least three-quarters in
nominal value of those shares, or by a
special resolution passed at a general
meeting of the ordinary shareholders.
The Rank Group Plc
Annual Report 2023
150
Directors’ Report
Continued
Directors’ powers in relation to shares
Allotment and issue of shares
Subject to the provisions of the CA 2006,
and subject to any resolution passed by
the Company pursuant to the CA 2006
and other shareholder rights, shares
in Rank may be issued with such rights
and restrictions as the Company may by
ordinary resolution decide. If there is no
such resolution or so far as the Company
does not make specific provision, they
may be issued as Rank’s Board may
decide. Subject to the Company’s Articles
of Association, the CA 2006 and other
shareholder rights, unissued shares
are at the disposal of the Board.
The Company currently has no shareholder
authority to allot and grant rights over any
proportion of the Company’s unissued
share capital, nor does it have shareholders’
authority to allot and grant rights over
ordinary shares without first making
a pro rata offer to all existing ordinary
shareholders. Neither of these authorities is
required for the purpose of allotting shares
pursuant to employee share schemes.
Market purchases of own shares
The Company currently has no shareholder
authority to make market purchases of its
own shares. As the Board has no present
intention of making a market share
purchase of its own shares, this
shareholder approval will not be sought at
the forthcoming Annual General Meeting.
Directors’ other powers
Subject to legislation, the Directors may
exercise all the powers permitted by the
Company’s Memorandum and Articles
of Association. A copy of these can be
obtained by writing to the Company
Secretary, or from Companies House.
Change of control
The Company’s principal term loan
and credit facility agreements contain
provisions that, on a change of control
of Rank, immediate repayment can be
demanded of all advances and any
accrued interest.
The provisions of the Company’s share
schemes and incentive plans may cause
options and awards granted to employees
to vest in the event of a takeover.
A change of control may also affect
licences to operate, as specified in the
provisions of the Gambling Act 2005,
Alderney eGambling Regulations 2009
(as amended), Gibraltar Gambling Act
2005 and the Spanish Gaming Act 2011.
Political donations
No political donations were made during
the period under review.
It has been Rank’s long-standing practice
not to make cash payments to political
parties and the Board intends that this
will remain the case. However, the CA 2006
is very broadly drafted and could catch
activities such as funding seminars and
other functions to which politicians are
invited, supporting certain bodies involved
in policy review and law reform and
matching employees’ donations to certain
charities. Accordingly, as in previous years,
the Directors will be seeking shareholders’
authority for political donations and
political expenditure at the forthcoming
Annual General Meeting in case any of
Rank’s activities are inadvertently caught
by the legislation.
Disclosure of information to auditor
Each of the Directors of the Company
at the date of this report confirms that:
so far as the Director is aware, there is
no information needed by the Company’s
auditor in connection with preparing
their report of which the Company’s
auditor is unaware; and
he/she has taken all the steps that
he/she ought to have taken as a Director
in order to make himself/herself aware
of any information needed by the
Company’s auditor in connection with
preparing their report and to establish
that the Company’s auditor is aware
of that information.
By order of the Board
Asha Magnus
Company Secretary
16 August 2023
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
151
Annual Report and Financial
Statements
The Directors are responsible for
preparing the Annual Report (including
the Directors’ Report, the Strategic Report,
the Directors’ Remuneration Report and
the Corporate Governance Statement) and
the Financial Statements of the Group and
the Company, in accordance with applicable
United Kingdom law and regulations.
Company law requires the Directors
to prepare Group and Company financial
statements for each financial year. Under
that law, the Directors have elected to
prepare Group and Company financial
statements in accordance with UK-adopted
International Accounting Standards and in
accordance with the Companies Act 2006
(‘CA 2006’). Under company law the
Directors must not approve the Group and
Company financial statements unless they
are satisfied that they give a true and fair
view of the state of affairs of the Group
and Company and of the profit or loss
of the Group for that period.
In preparing the Group and Company
financial statements, the Directors are
required to:
select suitable accounting policies
in accordance with IAS 8 Accounting
Policies, Changes in Accounting
Estimates and Errors and then apply
them consistently;
present information, including
accounting policies, in a manner that
provides relevant, reliable, comparable
and understandable information;
make judgements and accounting
estimates that are reasonable
and prudent;
provide additional disclosures when
compliance with the specific requirements
in UK-adopted International Accounting
Standards is insufficient to enable users
to understand the impact of particular
transactions, other events and conditions
on the Group and Company’s financial
position and final performance;
state whether the Group and Company
financial statements have been prepared
in accordance with CA 2006 and
UK-adopted International Accounting
Standards, subject to any material
departures disclosed and explained
in the financial statements; and
prepare the Financial Statements
on the going concern basis unless it is
appropriate to presume that the Group and
Company will not continue in business.
Accounting records
The Directors are responsible for keeping
adequate accounting records that are
sufficient to show and explain the Group
and Company’s transactions and disclose
with reasonable accuracy, at any time, the
financial position of the Group and the
Company and ensure that the Group and
Company financial statements comply with
the Companies Act 2006.
Safeguarding assets
The Directors are also accountable
for safeguarding the assets of the Group
and the Company and hence for taking
reasonable steps for the prevention and
detection of fraud and other irregularities.
Corporate website
The maintenance and integrity of Rank’s
corporate website, www.rank.com, on
which this Annual Report and Financial
Statements are published, is the Board’s
responsibility. We would draw attention
to the fact that legislation in the United
Kingdom on the preparation and
publication of financial statements may
differ from that in other jurisdictions.
Statement of Directors’
responsibilities
The Annual Report and Financial Statements
are the responsibility of, and have been
approved by, the Directors.
Each of the Directors named on pages 98
to 99 confirms that to the best of his/her
knowledge:
the Annual Report and Financial
Statements, taken as a whole, are fair,
balanced and understandable and
provide the information necessary
for shareholders to assess the Group’s
performance, business model
and strategy;
the Group and Company Financial
Statements, prepared in accordance with
UK-adopted International Accounting
Standards and in accordance with the
Companies Act 2006, give a true and fair
view of the assets, liabilities, financial
position and profit of the Company and
the undertakings included in the
consolidation taken as a whole; and
the Strategic Report includes a review of
the development and performance of the
business and the position of the Group
and Company and the undertakings
included in the consolidation taken as a
whole, together with a description of the
risks and uncertainties that they face.
On behalf of the Board
John O’Reilly
Chief Executive
Richard Harris
Chief Financial Officer
16 August 2023
The Rank Group Plc
Annual Report 2023
152
Directors’ Responsibilities
In this section:
We have set out our financial
statements for the year ended
30 June 2023, together with
the notes to such statements
and our five-year review.
This section also includes our
independent auditor’s report,
which includes its formal audit
opinion in respect of the year
ended 30 June 2023.
Shareholder information
can be found on page 219.
154 Independent auditor’s report
164 Group income statement
165
Group statement of comprehensive (loss) income
166 Balance sheets
168 Statements of changes in equity
170
Statements of cash flow
171
Notes to the financial statements
218 Five-year review
219 Shareholder information
Strategic report
Governance report
Financial statements
Overview
The Rank Group Plc
Annual Report 2023
153
Financial statements
Opinion
In our opinion:
The Rank Group Plc’s group financial
statements and Parent company
financial statements (the ‘financial
statements’) give a true and fair view of
the state of the group’s and of the parent
company’s affairs as at 30 June 2023
and of the group’s profit for the year
then ended;
the group financial statements have
been properly prepared in accordance
with UK adopted international
accounting standards;
the parent company financial statements
have been properly prepared in
accordance with UK adopted
international accounting standards as
applied in accordance with section 408
of the Companies Act 2006; and
the financial statements have been
prepared in accordance with the
requirements of the Companies Act 2006.
We have audited the financial statements of
The Rank Group Plc (the ‘Parent company’)
and its subsidiaries (the ‘Group’) for the
year ended 30 June 2023 which comprise:
Group
Parent company
Consolidated
balance sheet as
at 30 June 2023
Balance sheet as
at 30 June 2023
Consolidated
income statement
for the year then
ended
Statement of
changes in equity
for the year then
ended
Consolidated
statement of
comprehensive
income for the year
then ended
Related notes 1 to
35 to the financial
statements
including a
summary of
significant
accounting policies
Consolidated
statement of
changes in equity
for the year then
ended
Consolidated
statement of cash
flows for the year
then ended
Related notes 1 to
35 to the financial
statements,
including a
summary of
significant
accounting policies
The financial reporting framework that
has been applied in their preparation
is applicable law and UK adopted
international accounting standards and
as regards the parent company financial
statements, as applied in accordance with
section 408 of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance
with International Standards on Auditing
(UK) (ISAs (UK)) and applicable law.
Our responsibilities under those standards
are further described in the Auditor’s
responsibilities for the audit of the
financial statements section of our report.
We believe that the audit evidence we have
obtained is sufficient and appropriate to
provide a basis for our opinion
Independence
We are independent of the group and
parent in accordance with the ethical
requirements that are relevant to our
audit of the financial statements in the
UK, including the FRC’s Ethical Standard
as applied to listed public interest entities,
and we have fulfilled our other ethical
responsibilities in accordance with
these requirements.
The non-audit services prohibited by the
FRC’s Ethical Standard were not provided
to the group or the parent company and we
remain independent of the group and the
parent company in conducting the audit.
Conclusions relating
to going concern
In auditing the financial statements, we
have concluded that the directors’ use of
the going concern basis of accounting in
the preparation of the financial statements
is appropriate. Our evaluation of the
directors’ assessment of the group and
parent company’s ability to continue to
adopt the going concern basis of
accounting included:
In conjunction with our walkthrough
of the Group’s financial statement close
process, we confirmed our
understanding of Rank’s going concern
assessment process as well as the
review controls in place in relation to the
going concern model and management’s
Board memoranda.
We have obtained an understanding of
management’s rationale for the use of
the going concern basis of accounting.
To challenge the completeness of the
assessment, we have independently
identified factors that may indicate
events or conditions that may cast doubt
over the entity’s ability to continue as
a going concern.
We have performed the following
procedures.
Managements’ assessment
and assumptions
We confirmed our understanding
of Rank’s going concern assessment
process, including how principal and
emerging risks were considered.
We obtained the cash flow forecast
models prepared by management
to 31 August 2024 used by the Board
in its assessment, checking their
arithmetical accuracy and agreed
the forecasts to the Board approved
budgets.
We evaluated the appropriateness
of the duration of the going concern
assessment period to 31 August 2024
and considered the existence of any
significant events or conditions
beyond this period based on our
enquiries of management, Group’s five
year plan and knowledge arising from
other areas of the audit.
We obtained the cash flow, covenant
forecasts and sensitivities for the
going concern period prepared by
management to 31 August 2024 used
by the Board in its assessment and
tested for arithmetical accuracy of the
models and agreed the forecasts to the
Board approved budgets. We assessed
the reasonableness of the cashflow
forecast by analysis of management’s
historical forecasting accuracy and
understanding how any anticipated
impact of rising inflation on consumer
spending, surge in living costs and
energy prices have been modelled.
We evaluated the key assumptions
used by management in preparing the
modelling and corroborated those to
evidence from external sources where
available, and considered contrary
evidence by considering industry data
and forecasts and analyst expectations.
We performed independent reverse
stress testing to understand how
severe the downside scenarios would
need to be to result in negative
liquidity or a covenant breach. The
assessment reflects all maturing debt
to 31 August 2024.
The audit procedures performed in
evaluating the director’s assessment
were performed by the Group audit
team, however, we also considered the
financial and non-financial
information communicated to us from
our component teams as sources of
potential contrary indicators which
may cast doubt over the Going
Concern assessment.
We considered whether the Group’s
forecasts in the going concern
assessment were consistent with other
forecasts used by the Group in its
accounting estimates, including
non-current asset impairment and
deferred tax asset recognition.
Independent auditor’s report
To the members of The Rank Group Plc
The Rank Group Plc
Annual Report 2023
154
Refinancing and bank covenant
compliance
We obtained all the group’s existing
borrowing facility agreements and
performed a detailed examination
of all agreements, to assess their
continued availability to the Group
throughout the going concern period
and to ensure completeness of
covenants identified by management.
We engaged our internal debt specialist
in understanding the covenant
compliance relating to the agreements
in place.
We assessed the accuracy of
management’s covenant forecast
model on the base case, verifying
inputs to board approved forecasts
and facility agreement terms.
We obtained the signed extensions to
the Revolving Credit Facility dated 07
August 2023 and understood the
revised terms including maturity and
arrangement fees and the impact on
covenant and liquidity compliance
in the going concern period.
We evaluated the compliance of
the Group with debt covenants in
the forecast period by reperforming
calculations of the covenant tests.
We further assessed the impact of the
downside risk scenarios on covenant
compliance and applied sensitivity
analysis.
Stress testing and evaluation
of management’s plans for
future actions
We considered management’s
downside scenarios of the Group’s
cash flow forecast models and their
impact on forecast liquidity and
forecast covenant compliance.
Specifically, we considered whether
the downside risks were reasonably
possible, but not unrealistic and
further considered whether the
adverse effects could arise
individually and collectively.
We considered the reverse stress test
to understand what it would take to
breach available liquidity and exhaust
covenant headroom.
We considered the likelihood of
management’s ability to execute
feasible mitigating actions available
to respond to the downside risk
scenarios based on our understanding
of the Group and the sector,
including considering whether those
mitigating actions were controllable
by management.
Disclosures
We considered whether management’s
disclosures in the financial statements
sufficiently and appropriately reflect
the going concern assessment
including key judgements made and
outcomes underpinning Group’s
ability to continue as a going concern
for the period up to the 31 August 2024.
Our key observations
The directors’ assessment forecasts
that the Group will maintain sufficient
liquidity and covenant compliance
throughout the going concern
assessment period. Management’s
assessment was supported by two
downside scenarios with severe but
plausible declines in revenue and
increased inflationary impact, living
costs and energy prices. Management’s
assessment was also supported by a
reverse stress test (extreme scenario)
with more severe decline in revenue
which was concluded to be implausible.
The downside scenarios assumed full
repayment of scheduled debt
repayments over the going concern
period as well as a material decrease in
forecasted revenue offset by mitigating
actions within managements control.
Management considers such scenarios
to be highly unlikely, however, in such
unlikely event management consider
that the impact can be mitigated by
further cash and cost saving measures
which are within their control, during
the going concern period.
We note that management has
performed an assessment to consider
whether any events outside of the going
concern period beyond 31 August 2024
need to be considered in the context of
management’s conclusion. Management
assessed that the revised maturity of
the revolving credit facilities at the end
of February 2025, being six and a half
months beyond the end of the going
concern period (31 August 2024)
does not constitute a significant event
or condition that may cast doubt over
the entity’s ability to continue as a
going concern.
Going Concern Conclusion
Based on the work we have performed,
we have not identified any material
uncertainties relating to events or conditions
that, individually or collectively, may cast
significant doubt on the Group and Parent
company’s ability to continue as a going
concern for a period to 31 August 2024.
In relation to the Group and Parent
company’s reporting on how they have
applied the UK Corporate Governance
Code, we have nothing material to add
or draw attention to in relation to the
directors’ statement in the financial
statements about whether the directors
considered it appropriate to adopt the
going concern basis of accounting.
Our responsibilities and the responsibilities
of the directors with respect to going
concern are described in the relevant
sections of this report. However, because
not all future events or conditions can
be predicted, this statement is not a
guarantee as to the Group’s ability to
continue as a going concern.
Overview of our audit approach
Audit
scope
We performed an audit
of the complete financial
information of five
components and audit
procedures on specific
balances for a further
twenty-one components.
The components where we
performed full or specific
audit procedures
accounted for 99% of
Revenue, 99% of Profit
before tax, and 90%
of Total assets.
Key audit
matters
Impairment and
impairment reversal
of tangible and
intangible assets.
Compliance with laws
and regulations.
Revenue recognition
including the risk of
management override.
Materiality
Overall group materiality
of £3.5m which represents
0.5% of revenue.
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155
An overview of the scope of the
parent company and group
Tailoring the scope
Our assessment of audit risk, our
evaluation of materiality and our allocation
of performance materiality determine our
audit scope for each company within the
Group. Taken together, this enables us
to form an opinion on the consolidated
financial statements. We take into account
size, risk profile, the organisation of the
group and effectiveness of group-wide
controls, changes in the business
environment, the potential impact of
climate change and other factors such
as recent Internal audit results when
assessing the level of work to be
performed at each company.
In assessing the risk of material
misstatement to the Group financial
statements, and to ensure we had adequate
quantitative coverage of significant
accounts in the financial statements, of
the forty-two reporting components of the
Group, we selected twenty-six components
covering entities within United Kingdom,
Alderney, Malta, Spain, Gibraltar and
Mauritius, which represent the principal
business units within the Group.
Of the twenty-six components selected,
we performed an audit of the complete
financial information of five components
(‘full scope components’) which were
selected based on their size or risk
characteristics. For the remaining
twenty-one components (‘specific scope
components’), we performed audit
procedures on specific accounts within
that component that we considered had
the potential for the greatest impact on
the significant accounts in the financial
statements either because of the size
of these accounts or their risk profile.
The reporting components where we
performed audit procedures accounted for
99% (2022: 99%) of the Group’s revenue,
99% (2022: 87%) of the Group’s profit
before tax and 90% (2022: 95%) of the
Group’s Total assets.
For the current year, the full scope
components contributed 85% (2022: 86%)
of the Group’s revenue, 74% (2022: 64%)
of the Group’s profit before tax and 65%
(2022: 70%) of the Group’s Total assets.
The specific scope component contributed
14% (2022: 13%) of the Group’s revenue,
25% (2022: 23%) of the Group’s profit
before tax and 25% (2022: 27%) of the
Group’s Total assets.
The audit scope of these components may
not have included testing of all significant
accounts of the component but will have
contributed to the coverage of significant
accounts tested for the Group.
The Primary team perform specified
procedures over certain aspects of cash
and overhead expenses, for ten components,
this includes independent confirmation
of cash and vouching expenses to invoice
and analytical reviews. For five of these
components the Primary Team also
performed specified procedures over
certain aspects of revenue, as described
in the Risk section above.
Of the remaining sixteen components
that together represent 1% of the Group’s
revenue, none are individually greater
than 0.5% of the Group’s revenue. For
these components, we performed other
procedures, including analytical review,
testing of consolidation journals,
intercompany eliminations and foreign
currency translations to respond to any
potential risks of material misstatement
to the Group financial statements.
The charts to the right illustrate the
coverage obtained from the work
performed by our audit teams.
Changes from the prior year
The number of full scope entities has
declined from six in the prior year to five
in the current year due to the transfer
of trade and assets of two full scope
components to a single component during
the year. Further, two components which
were designated as specific scope in the
prior year were designated as review scope
in the current year to lower levels of
activity within these components.
Revenue
Total assets
Profit before tax
Full scope components
85%
Specific scope components
14%
Other procedures
1%
Full scope components
65%
Specific scope components
25%
Other procedures
10%
Full scope components
74%
Specific scope components
25%
Other procedures
1%
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Independent auditor’s report
Continued
Involvement with component teams
In establishing our overall approach to the
Group audit, we determined the type of
work that needed to be undertaken at each
of the components by us, as the primary
audit engagement team, or by component
auditors from other EY global network
firms operating under our instruction.
For the five full scope components and
eleven specific scope components, audit
procedures were performed directly by
the primary audit team. For the ten
specific scope components, where the
work was performed by component
auditors, we determined the appropriate
level of involvement to enable us to
determine that sufficient audit evidence
had been obtained as a basis for our
opinion on the Group as a whole.
The Group audit team continued to follow
a programme of planned visits that has
been designed to ensure that the Senior
Statutory Auditor visits and a senior team
members visit one of the two specific
scope locations each year. During the
current year’s audit cycle, visits were
undertaken by the primary audit team to
Mauritius. The visit involved direct testing
of on relevant Group risk areas including
revenue and compliance matters and
meeting with local management. The
primary team interacted regularly with the
component teams where appropriate during
various stages of the audit, reviewed
relevant working papers and were
responsible for the scope and direction of
the audit process. This, together with the
additional procedures performed at Group
level, gave us appropriate evidence for our
opinion on the Group financial statements.
Climate change
Stakeholders are increasingly interested in
how climate change will impact the Group.
The Group has determined that the most
significant future impacts from climate
change on their operations will be from
increased cost of energy. These are
explained on pages 59 to 70 in the
required Task Force for Climate related
Financial Disclosures and on page 81
in the principal risks and uncertainties.
They have also explained their climate
commitments on pages 56 to 58. All of
these disclosures form part of the ‘Other
information’, rather than the audited
financial statements. Our procedures
on these unaudited disclosures therefore
consisted solely of considering whether
they are materially inconsistent with the
financial statements or our knowledge
obtained in the course of the audit or
otherwise appear to be materially
misstated, in line with our responsibilities
on ‘Other information’.
In planning and performing our audit we
assessed the potential impacts of climate
change on the Group’s business and any
consequential material impact on its
financial statements.
As explained in note 1, the basis of
preparation, consideration of climate
change impact on the judgements in the
accounts is not considered to have a
material impact at this time. Governmental
and societal responses to climate change
risks are still developing, and are
interdependent upon each other, and
consequently financial statements cannot
capture all possible future outcomes as
these are not yet known. The degree of
certainty of these changes may also mean
that they cannot be taken into account
when determining asset and liability
valuations and the timing of future cash
flows under the requirements of UK-
adopted International Accounting
Standards (‘IFRS’).
Our audit effort in considering climate
change was focused on evaluating
management’s assessment of the impact of
climate risk and the costs of energy being
appropriately reflected in the assessment
of the carrying value of assets, impairment
of assets, reduction of economic useful lives
of tangible and intangible assets, provisions
and fair value measurement and associated
disclosures where values are determined
through modelling future cash flows,
being the impairment tests of tangible and
intangible assets and related disclosures.
We also challenged the Directors’
considerations of climate change risk in
their assessment of going concern and
viability and associated disclosures.
Based on our work we have not identified
the impact of climate change on the
financial statements to be a key audit
matter or to impact a key audit matter.
Key audit matters
Key audit matters are those matters that,
in our professional judgment, were of most
significance in our audit of the financial
statements of the current period and
include the most significant assessed risks
of material misstatement (whether or not
due to fraud) that we identified. These
matters included those which had the
greatest effect on: the overall audit strategy,
the allocation of resources in the audit;
and directing the efforts of the engagement
team. These matters were addressed in
the context of our audit of the financial
statements as a whole, and in our opinion
thereon, and we do not provide a separate
opinion on these matters.
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Risk
Our response to the risk
Key observations communicated
to the Audit Committee
Impairment and impairment
reversal of tangible and
intangible assets could
be materially misstated.
Impairment charge of
£118.9m (2022:£47.8m)
and impairment reversal
of £6.6m (2022: 22.0m)
Refer to the Audit Committee
Report (page 109); Accounting
policies (page 171); and note 13
of the Consolidated Financial
Statements (page 192)
At 30 June 2023 the carrying
value of tangible and
intangible assets was £618.4m
(2022: £708.3m), £411.4m
(2022: £438.9m) of which relate
to indefinite life intangible
assets (primarily casino
and other gaming licences)
and goodwill.
This is an area of focus due to
the significance of the carrying
value of the assets being
assessed and the level of
management judgement
required in the assumptions
impacting the impairment
assessment.
The related risk is considered
to be increased as post
pandemic recovery of venues
has been negatively affected
by the cost-of-living crisis and
inflationary pressures in the
markets where the Group
operates and the uncertainty
this causes when forecasting,
creating indicators of
impairment.
The risk is heightened as a
result of the profit expectation
downgrade in December 22,
together with a positive update
to profit guidance in April 23.
There are also indicators
of impairment reversals
for strong individual Cash
Generating Unit performance.
The below procedures were performed by the Primary team
for all components.
We gained an understanding of the controls through a walkthrough
of the process management has in place to assess impairment and
reversal of impairment.
We validated that, the methodology of the impairment exercise
continues to be consistent with the requirements of IAS 36
Impairment of Assets, including appropriate identification
of cash generating units for value in use calculations.
Below we summarise the procedures performed in relation to
the key assumptions for the tangible (including Right of Use Assets)
and intangible assets impairment review.
We analysed managements’ long term forecasts underlying the
impairment review against past and current performance and
future economic forecasts, and comparison of forecasts to pre
Covid-19 trading, as well as macro-economic pressures in the
territories the Group operates and corroborated them to budgets
approved by the Board.
We reperformed calculations in the models to check
mathematical accuracy.
Critically challenged management’s ability to forecast accurately
through comparing actual performance against forecast
performance and corroborating the reasons for deviations.
Ensured cash flow forecasts used in the impairment analysis
agreed to the final board approved forecasts and that they were
consistent with forecasts used on the going concern base case
assessment.
We performed sensitivity analysis on earnings multiples and
weekly Net Gaming Revenue (NGR) for all cash generating units
(CGUs) and growth rates applied to cash flows for certain CGUs
to determine the parameters that – should they arise – may give
a different conclusion as to the carrying values of assets assessed.
The sensitivities performed were based on reasonable possible
changes to key assumptions determined by management being
revenue growth, short-term growth rates, discount rate, EBITDA
multiple and long-term growth rates. We have corroborated that
the assumptions applied are reasonable by comparing to external
data such as economic and industry forecasts. We re-performed
the models to ensure that they were correctly calculated.
We have assessed assumed future costs to third party projections
on inflation, cost of energy and wages.
For partially impaired assets we considered the sensitivity
of changes in forecasts against current and budgeted trading
and the sensitivity of either further impairments or impairment
reversals and where material, ensured that the impact of this
consideration was adequately disclosed in the sensitivities.
Assessed the headroom on the recoverable amount between
the calculated value in use and carrying value of the CGUs to
ensure disclosures of the impact of reasonably possible changes
in assumptions and the impact on the carrying value of assets
was adequate.
For the right-of-use assets, we tested that the assets had been
appropriately allocated to the correct cash generating unit and
that a value in use calculation was performed in line with IAS 36.
Additionally, we validated that material changes to the right-of-use
asset in the period were appropriate.
We reviewed and challenged the appropriateness of disclosures
in the Annual Report and Accounts by comparing the disclosures
against the requirements under International Financial
Reporting Standards.
Based on our audit
procedures we have
concluded the impairment
charge of £118.9m and the
impairment reversal of
£6.6m was recognised
appropriately.
We highlighted that a
reasonably possible change
in certain key assumptions,
including short term growth
rates, change in discount
rate, changes in costs,
long term growth and the
earnings multiples that
are used to determine the
terminal value for certain
CGUs, could lead to further
impairment charges.
We have concluded
appropriate disclosures
have been included in
the financial statements
as required under the
accounting standards.
Impairment over parent
company carrying
value of investment
in subsidiaries
Based on our audit
procedures we have
concluded the impairment
charge of £182.6m was
recognised appropriately.
We have concluded
appropriate disclosures
have been included in
the financial statements
as required under the
accounting standards.
The Rank Group Plc
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Independent auditor’s report
Continued
Risk
Our response to the risk
Key observations communicated
to the Audit Committee
Impairment over parent
company carrying value of
investment in subsidiaries.
Impairment charge of
£182.6m (2022: nil)
Within the parent company,
there is a heightened risk
of impairment as a result of
the risk of impairment across
the cash generating units
in the group.
In addition, we worked with our EY internal valuation
specialists to:
Independently validate and corroborate the discount rates applied
by management to supporting evidence and benchmarked the
discount rates to industry averages/trends.
Impairment over parent company carrying value of investment
in subsidiaries
We reviewed the arithmetical accuracy of managements
calculations of value in use of the investments to the carrying
value of the parent company investment subsidiaries and the
resulting impairment.
Agreed consistency in the forecasts used in the assessment of
carrying value of the parent company investments, to the cash
flow used in the underlying Cash Generating Units.
We reviewed and challenged the appropriateness of disclosures
in the Annual Report and Accounts by comparing the disclosures
against the requirements under International Financial
Reporting Standards.
Compliance with laws
and regulations
Refer to the Audit Committee
Report (page 109); Accounting
policies (page 171); and note 32
of the Consolidated Financial
Statements (page 215)
The legal and licensing
framework for gaming
remains an area of focus for
the Gambling Commissions
in the UK and Spain.
The evolving environment,
with territory specific
regulations, makes compliance
an increasingly complex area
with the potential for fines
and or licence withdrawal for
non-compliance. Operators
are further required to meet
anti-money laundering
obligations.
Judgement is applied in
estimating amounts payable
to regulatory authorities,
or customers, in certain
jurisdictions. This gives
rise to a risk over the accuracy
of accruals, provisions and
disclosure of contingent
liabilities and the related
income statement effect.
We performed the following procedures:
We understood the Group’s process and related controls over the
identification and mitigation of regulatory and legal risks and the
related accounting and disclosure.
We read regulatory correspondence and enquiries made through
the year, management’s response thereto and their assessment
of potential exposure as at 30 June 2023.
We inquired of management and the Group’s internal head of
compliance and legal counsel regarding any instances of material
breaches in regulatory or licence compliance that needed to be
disclosed or required potential provisions to be recorded.
For matters open in previous years, we have inquired of
management for progress and obtained supporting documents.
Reviewed litigation reports and correspondence with regulator
and tested the Group’s legal expenses in coordination with the
discussions with management and Group’s legal advisers.
Discussed with management its interpretation and application
of relevant laws and regulations as well as analysis of the risks
in respect of the Group’s operations in unregulated markets.
Tested management’s procedures over anti-money laundering
regulations and enhanced due diligence procedures, for a sample
of players for both venues and digital in the UK and Spain:
obtained and read know your customer (KYC) documentation
to ensure that it was in line with the requirements of the
Group’s policies.
where any changes to limits had been granted in the year,
for a sample of customers we obtained the account transaction
history and procedures and verified that these were in line
with the relevant policies and laws and regulations.
we analysed the list of Self-excluded users for the year to verify
that the number of days of exclusion requested by the user has
passed before access was granted to the user.
For any provisions and contingent liabilities recognised, we have
obtained supporting calculation and challenged the
appropriateness of assumptions and estimates applied. We have
performed this with reference to previous or ongoing inquiries
with the Group or its competitors.
Assessed appropriateness of disclosures in the Annual Report and
Accounts by comparing the disclosures against the requirements
under International Financial Reporting Standards.
In addition, we worked with our EY specialists to:
Assist us in understanding the risks in respect of gaming duties
in jurisdictions where the appropriate tax treatment is uncertain.
Based on our audit
procedures performed, we
concluded that management
have appropriately assessed
and accounted for the
financial implications for
non-compliance with laws
and regulations and that
disclosures in the financial
statements are appropriate.
The Rank Group Plc
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Overview
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Risk
Our response to the risk
Key observations communicated
to the Audit Committee
Revenue recognition
including the risk of
management override
£681.9m (2022: £644.0m)
Refer to the Audit Committee
Report (page 109); Accounting
policies (page 176); and note 2
of the Consolidated Financial
Statements (page 182)
Our assessment is that
the majority of revenue
transactions, for both the
venues and digital businesses,
are non-complex, with no
judgement applied over the
amount recorded.
We consider there is a potential
for management override to
achieve revenue targets via
topside manual journal entries
posted to revenue.
Our procedures were designed to test our assessment that revenue
should be correlated closely to cash banked (for the Retail business),
and to customer balances and cash (for the Digital business),
and to identify the manual adjustments that are made to revenue
for further testing.
We updated our understanding of the revenue processes and
tested certain key financial and IT controls over the recognition
and measurement of revenue the areas most susceptible to
management override.
For revenue in each full and specific scope audit location:
We performed walkthroughs of significant classes of revenue
transactions to understand significant processes and identify
and assess the design effectiveness of key controls.
For 99% of revenue we used data analytics tools to perform a
correlation analysis to identify those revenue journals for which
the corresponding entry was not to cash (for Retail) and cash or
customer balances (for Digital). These identified entries included
VAT, customer incentives, bingo duty and jackpot provisions
and we obtained corroborating evidence for such entries.
For a sample forty-four of material customer incentives we
obtained evidence that the expense was correctly netted off
against revenue.
We verified the recognition and measurement of revenue by
tracing a sample of transactions, selected at random throughout
the year, to cash banked to verify the accuracy of reported revenue.
For venues, we attended and re-performed cash counts at a sample
of forty-five casino and bingo venues, selected using a risk-based
approach and also included a random sample, at year end to verify
the appropriate cut-off of revenue.
For the Spanish venues, we attended and re-performed cash counts
at a sample of six venues, selected using a risk-based approach
and also included a random sample, at year end to verify the
appropriate cut-off of revenue.
Digital segment specific procedures:
We applied data analytics tools to reperform the monthly
reconciliation between revenue, cash and customer balances.
For each brand, using test accounts in the live gaming
environment, we tested the interface between gaming servers,
data warehouse and the accounting system.
Based on our audit
procedures we concluded
that revenue, and
adjustments to revenue, are
appropriately recognised
and recorded.
The Rank Group Plc
Annual Report 2023
160
Independent auditor’s report
Continued
Our application of materiality
We apply the concept of materiality
in planning and performing the audit,
in evaluating the effect of identified
misstatements on the audit and in forming
our audit opinion.
Materiality
The magnitude of an omission or
misstatement that, individually or in the
aggregate, could reasonably be expected
to influence the economic decisions of
the users of the financial statements.
Materiality provides a basis for
determining the nature and extent
of our audit procedures.
We determined materiality for the Group
to be £3.5 million (2022: £3.5 million),
which is 0.5% (2022: 0.5%) of revenue.
We believe that revenue provides us with
an appropriate measure given the volatility
of the Group’s profitability which is yet to
recover to a level representative of the
scale of the business following the
impact of Covid-19 pandemic enforced
trading restrictions.
We determined materiality for the
Parent Company to be £7.7 million (2022:
£7.7 million), which is 1% (2022: 1%)
of equity. The Parent Company is a
non-trading entity and as such, equity is the
most relevant measure to the stakeholders
of the entity.
Performance materiality
The application of materiality at the
individual account or balance level. It is set
at an amount to reduce to an appropriately
low level the probability that the aggregate
of uncorrected and undetected
misstatements exceeds materiality.
On the basis of our risk assessments,
together with our assessment of the Group’s
overall control environment, our judgement
was that performance materiality was 50%
(2022: 50%) of our planning materiality,
namely £1.8m (2022: £1.8m). We have set
performance materiality at this percentage
to take into account the inherently
high-risk nature of the industry in which
the Group operates as well as the impact
Covid-19 has had on the Group’s
operations. We have also taken into
consideration changes within the Group
and the impact this could have on the
operations of the Group.
Audit work at component locations for the
purpose of obtaining audit coverage over
significant financial statement accounts is
undertaken based on a percentage of total
performance materiality. The performance
materiality set for each component is
based on the relative scale and risk of the
component to the Group as a whole and
our assessment of the risk of misstatement
at that component. In the current year, the
range of performance materiality allocated
to components was £0.4m to £1.1m
(2022: £0.4m to £1.1m).
Reporting threshold
An amount below which identified
misstatements are considered as being
clearly trivial.
We agreed with the Audit Committee that
we would report to them all uncorrected
audit differences in excess of £0.2m (2022:
£0.2m), which is set at 5% of planning
materiality, as well as differences below
that threshold that, in our view, warranted
reporting on qualitative grounds.
We evaluate any uncorrected
misstatements against both the
quantitative measures of materiality
discussed above and in light of other
relevant qualitative considerations
in forming our opinion.
Other information
The other information comprises the
information included in the annual report
set out on pages 1 to 152, including the
five-year review and the shareholder
information set out on pages 218 to 220,
other than the financial statements and
our auditor’s report thereon. The directors
are responsible for the other information
contained within the annual report.
Our opinion on the financial statements
does not cover the other information and,
except to the extent otherwise explicitly
stated in this report, we do not express any
form of assurance conclusion thereon.
Our responsibility is to read the other
information and, in doing so, consider
whether the other information is materially
inconsistent with the financial statements
or our knowledge obtained in the course
of the audit, or otherwise appears to be
materially misstated. If we identify such
material inconsistencies or apparent
material misstatements, we are required
to determine whether this gives rise to
a material misstatement in the financial
statements themselves. If, based on the
work we have performed, we conclude that
there is a material misstatement of the
other information, we are required to
report that fact.
We have nothing to report in this regard.
Opinions on other matters
prescribed by the Companies
Act 2006
In our opinion, the part of the directors’
remuneration report to be audited has
been properly prepared in accordance
with the Companies Act 2006.
In our opinion, based on the work
undertaken in the course of the audit:
the information given in the strategic
report and the directors’ report for the
financial year for which the financial
statements are prepared is consistent
with the financial statements; and
the strategic report and the directors’
report have been prepared in
accordance with applicable legal
requirements.
Matters on which we are required
to report by exception
In the light of the knowledge and
understanding of the group and the parent
company and its environment obtained in
the course of the audit, we have not
identified material misstatements in the
Strategic Report or the Directors’ Report.
We have nothing to report in respect of the
following matters in relation to which the
Companies Act 2006 requires us to report
to you if, in our opinion:
adequate accounting records have not
been kept by the parent company, or
returns adequate for our audit have not
been received from branches not visited
by us; or
the parent company financial statements
and the part of the Directors’
Remuneration Report to be audited are
not in agreement with the accounting
records and returns; or
certain disclosures of directors’
remuneration specified by law are not
made; or
we have not received all the information
and explanations we require for our audit
The Rank Group Plc
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Overview
161
Corporate Governance Statement
We have reviewed the directors’ statement
in relation to going concern, longer-term
viability and that part of the Corporate
Governance Statement relating to the
group and company’s compliance with
the provisions of the UK Corporate
Governance Code specified for our review
by the Listing Rules.
Based on the work undertaken as part
of our audit, we have concluded that each
of the following elements of the Corporate
Governance Statement is materially
consistent with the financial statements or
our knowledge obtained during the audit:
Directors’ statement with regards to the
appropriateness of adopting the going
concern basis of accounting and any
material uncertainties identified set
out on page 88;
Directors’ explanation as to its
assessment of the company’s prospects,
the period this assessment covers and
why the period is appropriate set out
on page 88;
Director’s statement on whether it has
a reasonable expectation that the group
will be able to continue in operation and
meets its liabilities set out on page 88;
Directors’ statement on fair, balanced
and understandable set out on page 113;
Board’s confirmation that it has carried
out a robust assessment of the emerging
and principal risks set out on page 89;
The section of the annual report that
describes the review of effectiveness
of risk management and internal control
systems set out on page 80; and
The section describing the work of the
audit committee set out on page 109.
Responsibilities of directors
As explained more fully in the directors’
responsibilities statement set out on
page 152, the directors are responsible for
the preparation of the financial statements
and for being satisfied that they give a true
and fair view, and for such internal control
as the directors determine is necessary
to enable the preparation of financial
statements that are free from material
misstatement, whether due to fraud or error.
In preparing the financial statements,
the directors are responsible for assessing
the group and parent company’s ability to
continue as a going concern, disclosing,
as applicable, matters related to going
concern and using the going concern
basis of accounting unless the directors
either intend to liquidate the group or the
parent company or to cease operations, or
have no realistic alternative but to do so.
Auditor’s responsibilities for the
audit of the financial statements
Our objectives are to obtain reasonable
assurance about whether the financial
statements as a whole are free from
material misstatement, whether due to
fraud or error, and to issue an auditor’s
report that includes our opinion.
Reasonable assurance is a high level
of assurance, but is not a guarantee that
an audit conducted in accordance with
ISAs (UK) will always detect a material
misstatement when it exists.
Misstatements can arise from fraud
or error and are considered material if,
individually or in the aggregate, they
could reasonably be expected to influence
the economic decisions of users taken on
the basis of these financial statements.
Explanation as to what extent
the audit was considered capable
of detecting irregularities,
including fraud
Irregularities, including fraud, are instances
of non-compliance with laws and
regulations. We design procedures in line
with our responsibilities, outlined above, to
detect irregularities, including fraud. The
risk of not detecting a material misstatement
due to fraud is higher than the risk of not
detecting one resulting from error, as
fraud may involve deliberate concealment
by, for example, forgery or intentional
misrepresentations, or through collusion.
The extent to which our procedures are
capable of detecting irregularities,
including fraud is detailed below.
However, the primary responsibility for
the prevention and detection of fraud rests
with both those charged with governance
of the company and management.
We obtained an understanding of the
legal and regulatory frameworks that are
applicable to the Group and determined
that the most significant are the
Companies Act 2006, the UK Gambling
Commission, Gambling Act 2005, Money
Laundering regulations, The Alderney
Gambling Control Commission,
The Spanish Gaming Act and License
Conditions & The Code of Practice 2008.
In addition, we concluded that there are
certain significant laws and regulations
which may have an effect on the
determination of the amounts and
disclosures in the financial statements
being the Listing Rules of the UK
Listing Authority, and those laws and
regulations relating to data protection,
employment law and tax legislation.
The Rank Group Plc
Annual Report 2023
162
Independent auditor’s report
Continued
We understood how The Rank Group Plc
is complying with those frameworks
by making enquiries of management,
internal audit, those responsible for
legal and compliance procedures and
the company secretary. We corroborated
our enquiries through our review of
board minutes, papers provided to
the Audit Committee, correspondence
received from regulatory bodies and
information relating to the Group’s
anti-money laundering procedures as
part of our walkthrough procedures.
We assessed the susceptibility of the
Group’s financial statements to material
misstatement, including how fraud
might occur by meeting with
management within various parts of
the business to understand where they
considered there was susceptibility to
fraud. We also considered performance
targets and their influence on
management to manage earnings or
influence the perceptions of analysts.
We considered the programmes and
controls that the Group has established
to address the risk identified, or that
otherwise prevent, deter and detect
fraud; and how senior management
monitors those programmes and
controls. Where this risk was considered
to be higher, we performed audit
procedures to address each identified
fraud risk.
Based on this understanding we
designed our audit procedures to
identify non-compliance with such
laws and regulations. Our procedures
involved audit procedures in respect of
‘Compliance with laws and regulations’
(as described above) as well review
of board minutes to identify
non-compliance with such laws and
regulations; review of reporting to the
Audit Committee on compliance with
regulations; enquiries with the Groups
general counsel, group management
and Internal audit; testing of manual
journals and review of correspondence
from Regulatory authorities.
The Group operates in the gaming
industry which is a highly regulated
environment. The Senior Statutory
Auditor has experience serving clients
in a variety of public UK-listed
companies including those in highly
regulated environments. She reviewed
the experience and expertise of the
engagement team to ensure that the
team had the appropriate competence
and capabilities, which included the use
of experts where appropriate.
As the gaming industry is highly
regulated, we have obtained an
understanding of the regulations and
the potential impact on the Group and
in assessing the control environment
we have considered the compliance of
the Group to these regulations as part of
our audit procedures, which included a
review of any significant correspondence
received from the regulator.
Our overseas teams specifically reported
on their procedures and findings in
relation to compliance with the applicable
laws and regulations. These findings
were discussed with the team and
supporting workpapers reviewed
for a sample of locations.
A further description of our responsibilities
for the audit of the financial statements is
located on the Financial Reporting
Council’s website at https://www.frc.org.uk/
auditorsresponsibilities. This description
forms part of our auditor’s report.
Other matters we are required
to address
Following a competitive tender process,
we were reappointed by the Company
at its Annual General Meeting on
17 October 2019 to audit the financial
statements for the year ending 30 June
2020 and subsequent financial periods.
The period of total uninterrupted
engagement including previous
renewals and reappointments is fourteen
years, covering the years ending
31 December 2010 to 30 June 2023.
The audit opinion is consistent with the
additional report to the audit committee.
Use of our report
This report is made solely to the company’s
members, as a body, in accordance with
Chapter 3 of Part 16 of the Companies Act
2006. Our audit work has been undertaken
so that we might state to the company’s
members those matters we are required
to state to them in an auditor’s report and
for no other purpose. To the fullest extent
permitted by law, we do not accept or
assume responsibility to anyone other than
the company and the company’s members
as a body, for our audit work, for this
report, or for the opinions we have formed.
Annie Graham
(Senior statutory auditor)
for and on behalf of Ernst & Young LLP,
Statutory Auditor
Glasgow
16 August 2023
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Strategic report
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Overview
163
 
Group income statement
for the year ended 30 June 2023
Year ended 30 June 2023
Year ended 30 June 2022 (restated)
Note
Underlying
£m
Separately
disclosed
items (note 4)
£m
Total
£m
Underlying
£m
Separately
disclosed
items (note 4)
£m
Total
£m
Continuing operations
Revenue
2
681.9
681.9
644.0
644.0
Cost of sales
(409.0)
(112.3)
(521.3)
(386.5)
(25.8)
(412.3)
Gross profit (loss)
272.9
(112.3)
160.6
257.5
(25.8)
231.7
Other operating income
2
3.7
3.7
3.6
88.3
91.9
Other operating costs
(253.8)
(20.3)
(274.1)
(222.6)
(20.2)
(242.8)
Group operating (loss) profit
2,3
19.1
(128.9)
(109.8)
38.5
42.3
80.8
Financing:
finance costs
(12.6)
(12.6)
(13.1)
(13.1)
finance income
0.8
0.8
0.1
0.1
other financial (losses) gains
(0.5)
(0.6)
(1.1)
(0.4)
5.6
5.2
Total net financing (charge) income
5
(12.3)
(0.6)
(12.9)
(13.4)
5.6
(7.8)
(Loss) profit before taxation
6.8
(129.5)
(122.7)
25.1
47.9
73.0
Taxation
6
(0.6)
27.7
27.1
(6.4)
(10.5)
(16.9)
(Loss) profit for the year from
continuing operations
6.2
(101.8)
(95.6)
18.7
37.4
56.1
Discontinued operations – profit
0.3
0.3
8.8
8.8
(Loss) profit for the year
6.2
(101.5)
(95.3)
18.7
46.2
64.9
Attributable to:
Equity holders of the parent
5.8
(101.5)
(95.7)
18.7
46.2
64.9
Non-controlling interest
0.4
0.4
6.2
(101.5)
(95.3)
18.7
46.2
64.9
(Loss) earnings per share
attributable to equity shareholders
– basic
9
1.2p
(21.6)p
(20.4)p
4.0p
9.9p
13.9p
– diluted
9
1.2p
(21.6)p
(20.4)p
4.0p
9.9p
13.9p
(Loss) earnings per share –
continuing operations
– basic
9
1.2p
(21.7)p
(20.5)p
4.0p
8.0p
12.0p
– diluted
9
1.2p
(21.7)p
(20.5)p
4.0p
8.0p
12.0p
Earnings per share –
discontinued operations
– basic
9
0.1p
0.1p
1.9p
1.9p
– diluted
9
0.1p
0.1p
1.9p
1.9p
Details of dividends paid and payable to equity shareholders are disclosed in note 8.
The Rank Group Plc
Annual Report 2023
164
 
 
Group statement of comprehensive (loss) income
for the year ended 30 June 2023
Note
Year ended
30 June
2023
£m
Year ended
30 June
2022
(restated)
£m
Comprehensive (loss) income:
(Loss) profit for the year
(95.3)
64.9
Other comprehensive income:
Items that may be reclassified subsequently to profit or loss:
Exchange adjustments net of tax
(0.6)
Items that may not be reclassified subsequently to profit or loss:
Actuarial gain on retirement benefits net of tax
0.1
Total comprehensive (loss) income for the year
(95.9)
65.0
Attributable to:
Equity holders of the parent
(96.3)
65.0
Non-controlling interest
0.4
(95.9)
65.0
The tax effect of items of comprehensive income is disclosed in note 6.
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Annual Report 2023
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Governance report
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Overview
165
 
 
Balance sheets
at 30 June 2023
Group
Company
Note
As at
30 June
2023
£m
As at
30 June
2022
(restated)
£m
As at
30 June
2023
£m
As at
30 June
2022
£m
Assets
Non-current assets
Intangible assets
10
456.8
493.6
Property, plant and equipment
11
97.5
113.1
Right-of-use assets
12
64.1
101.6
Investments in subsidiaries
14
949.2
1,131.8
Deferred tax assets
22
7.6
1.4
Other receivables
16
6.2
6.7
632.2
716.4
949.2
1,131.8
Current assets
Inventories
15
2.2
2.3
Other receivables
16
29.1
34.2
Government grants
17
Income tax receivable
19
14.9
8.1
8.3
Cash and short-term deposits
26
60.0
95.7
106.2
140.3
8.3
Total assets
738.4
856.7
957.5
1,131.8
Liabilities
Current liabilities
Trade and other payables
18
(126.1)
(131.1)
(0.7)
(0.4)
Lease liabilities
31
(42.2)
(40.4)
Income tax payable
19
(5.7)
(4.2)
Financial liabilities
financial guarantees
20
(1.6)
(2.6)
loans and borrowings
20
(63.7)
(33.9)
(416.5)
(387.1)
Provisions
23
(7.3)
(6.9)
(0.1)
(245.0)
(216.5)
(418.8)
(390.2)
Net current liabilities
(138.8)
(76.2)
(410.5)
(390.2)
Non-current liabilities
Lease liabilities
31
(126.8)
(141.3)
Financial liabilities
loans and borrowings
20
(44.1)
Deferred tax liabilities
22
(1.5)
(20.5)
Provisions
23
(31.7)
(5.6)
(0.2)
(0.9)
Retirement benefit obligations
30
(3.4)
(3.6)
(163.4)
(215.1)
(0.2)
(0.9)
Total liabilities
(408.4)
(431.6)
(419.0)
(391.1)
Net assets
330.0
425.1
538.5
740.7
The Rank Group Plc
Annual Report 2023
166
 
 
Group
Company
Note
As at
30 June
2023
£m
As at
30 June
2022
(restated)
£m
As at
30 June
2022
£m
As at
30 June
2021
£m
Capital and reserves attributable to the Company’s equity
shareholders
Share capital
24
65.0
65.0
65.0
65.0
Share premium
24
155.7
155.7
155.7
155.7
Capital redemption reserve
33.4
33.4
33.4
33.4
Exchange translation reserve
14.0
14.6
Retained earnings
61.6
156.5
284.4
486.6
Total equity before non-controlling interest
329.7
425.2
538.5
740.7
Non-controlling interest
14
0.3
(0.1)
Total shareholders’ equity
330.0
425.1
538.5
740.7
The loss for the year ended 30 June 2023 for the Company was £202.2m (year ended 30 June 2022: loss of £14.5m).
These financial statements were approved by the Board on 16 August 2023 and signed on its behalf by:
John O’Reilly
Richard Harris
Chief Executive
Chief Financial Officer
The Rank Group Plc
Annual Report 2023
Strategic report
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Financial statements
Overview
167
 
 
Statements of changes in equity
for the year ended 30 June 2023
Group
Share
capital
£m
Share
premium
£m
Capital
redemption
reserve
£m
Exchange
translation
reserve
£m
Retained
earnings
(loss)
£m
Reserves
attributable
to the Group’s
equity
shareholders
£m
Non-
controlling
interest
£m
Total
equity
£m
At 1 July 2021
(as previously reported)
65.0
155.7
33.4
14.6
92.6
361.3
(0.1)
361.2
Impact of prior period error
(note 1)
(0.9)
(0.9)
(0.9)
At 1 July 2021 (restated)
65.0
155.7
33.4
14.6
91.7
360.4
(0.1)
360.3
Comprehensive income:
Profit for the year
64.9
64.9
64.9
Other comprehensive
income:
Exchange adjustments
net of tax
Actuarial gain on
retirement benefits
net of tax
0.1
0.1
0.1
Total comprehensive
income for the year
65.0
65.0
65.0
Transactions with
owners:
Debit in respect of
employee share schemes
including tax
(0.2)
(0.2)
(0.2)
At 30 June 2022 (restated)
65.0
155.7
33.4
14.6
156.5
425.2
(0.1)
425.1
Comprehensive income:
Loss for the year
(95.7)
(95.7)
0.4
(95.3)
Other comprehensive
income:
Exchange adjustments
net of tax
(0.6)
(0.6)
(0.6)
Actuarial gain on
retirement benefits
net of tax
Total comprehensive loss
for the year
(0.6)
(95.7)
(96.3)
0.4
(95.9)
Transactions with
owners:
Credit in respect of
employee share schemes
including tax
0.8
0.8
0.8
At 30 June 2023
65.0
155.7
33.4
14.0
61.6
329.7
0.3
330.0
The Rank Group Plc
Annual Report 2023
168
 
Company
Share
capital
£m
Share
premium
£m
Capital
redemption
reserve
£m
Exchange
translation
reserve
£m
Retained
earnings
(losses)
£m
Reserves
attributable
to the
Company’s
equity
shareholders
£m
Non-
controlling
interest
£m
Total
equity
£m
At 1 July 2021
65.0
155.7
33.4
501.1
755.2
755.2
Loss and total
comprehensive expense
for the year
(14.5)
(14.5)
(14.5)
At 30 June 2022
65.0
155.7
33.4
486.6
740.7
740.7
Loss and total
comprehensive expense
for the year
(202.2)
(202.2)
(202.2)
At 30 June 2023
65.0
155.7
33.4
284.4
538.5
538.5
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Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
169
 
Statements of cash flow
for the year ended 30 June 2023
Group
Company
Note
Year ended
30 June
2023
£m
Year ended
30 June
2022
(restated)
£m
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
Cash flows from operating activities
Cash generated from operations
25
75.3
170.0
21.3
15.5
Interest received
0.3
5.8
Interest paid
(4.9)
(12.1)
(33.7)
(15.5)
Tax (paid) received
(3.2)
(9.9)
12.4
Net cash generated from operating activities
67.5
153.8
Cash flows from investing activities
Purchase of intangible assets
(13.1)
(14.5)
Purchase of property, plant and equipment
(31.0)
(26.1)
Proceeds from sale of business
8.8
Payment of contingent consideration of business combination
(0.4)
(0.6)
Net cash used in investing activities
(44.5)
(32.4)
Cash flows from financing activities
Repayment of term loans
(34.5)
(29.6)
Drawdown of revolving credit facilities
22.0
Repayment of revolving credit facilities
(4.0)
(11.0)
Lease principal payments
(43.6)
(53.7)
Net cash used in financing activities
(60.1)
(94.3)
Net (decrease) increase in cash and short-term deposits
(37.1)
27.1
Effect of exchange rate changes
(0.1)
(0.1)
Cash and short-term deposits at start of year
95.7
68.7
Cash and short-term deposits at end of year
26, 27
58.5
95.7
The Rank Group Plc
Annual Report 2023
170
 
1 General information and
accounting policies
General information
The consolidated financial statements of
The Rank Group Plc (‘the Company’) and its
subsidiaries (together ‘the Group’) for the
year ended 30 June 2023 were authorised
for issue in accordance with a resolution
of the Directors on 16 August 2023.
The Company is a public limited company
which is listed on the London Stock
Exchange and is incorporated and
domiciled in England and Wales under
registration number 03140769. The
address of its registered office is TOR,
Saint-Cloud Way, Maidenhead, SL6 8BN.
The Group operates gaming services
in Great Britain (including the Channel
Islands), Spain and India. Information
on the Group’s structure, including its
subsidiaries, is provided in note 14.
Summary of significant accounting
policies
The principal accounting policies applied
in the preparation of these consolidated
and Company financial statements are
set out below. These policies have been
consistently applied to all periods
presented, except where noted below.
1.1 Basis of preparation
The consolidated and Company financial
statements have been prepared under the
historical cost convention.
1.1.1 Statement of compliance
The consolidated and Company financial
statements have been prepared in
accordance with UK-adopted International
Accounting Standards. UK-adopted
International Accounting Standards
includes standards issued by the
International Accounting Standards Board
(‘IASB’) that are endorsed for use in the UK.
1.1.2 Going concern
In adopting the going concern basis
for preparing the financial information,
the Directors have considered the
circumstances impacting the Group during
the year as detailed in the operating
review on pages 12 to 73, including the
budget for 2023/2024 (‘the base case’),
the long-range forecast approved by the
Board, and recent trading performance.
The Directors have reviewed the Group’s
projected compliance with its banking
covenants and access to funding options
for the 12 months ending 31 August 2024
for the going concern period, and for the
six months beyond the end of the going
concern period for cliff edge events
affecting the going concern period,
such as the availability of revolving credit
facilities or repayments of any term loans.
The Directors recognise that there is
continued uncertainty at this time caused
by the slower than anticipated return
of customers to UK land-based leisure
entertainment venues, the impact of
macroeconomic factors on consumer
sentiment and disposable incomes,
continued inflationary pressures and
higher interest rates and their overall
impact on consumer demand and
discretionary spending. The Directors
note that this has had an impact on the
accuracy of budgeting and forecasting
for the current financial year, and this
has been considered by management
when preparing their sensitivity review
for the going concern period.
The Directors have reviewed and
challenged management’s assumptions
for the Group’s base case view for the
going concern period. Key considerations
are the assumptions on the levels of
customer visits and their average spend
in the venues-based businesses, and the
number of first time and returning
depositors in the digital businesses, and
the average level of spend per visit for
each. The key base case assumptions
on costs are as follows:
Payroll costs are adjusted for increases
in the National Minimum Wage and pay
rise awarded in April 2024;
Rent due during the 2023/2024 financial
year is paid on time;
Capital expenditure is in line with
strategic plans;
Standard payment terms are assumed
for supplier payments.
The base case view contains certain
discretionary costs within management
control that could be reduced in the event
of a revenue downturn. These include
reductions to overheads, reductions
to marketing costs, reductions to the
venues’ operating costs and reductions
to capital expenditure.
The committed financing position in
the base case within the going concern
assessment period is that the Group
continues to have access to the following
committed facilities:
Revolving credit facilities (‘RCF’)
totalling £100m are available to the
Group through to November 2024.
In November 2024, the facilities
available to the Group reduces to £75m,
maturing in February 2025. Based
on ongoing conversations with lenders
and the improving trading performance
of the Group, management has a
reasonable expectation that there will be
a successful refinancing of the facilities
beyond February 2025.
At the date of approval of the financial
statements, £50m of the £100m RCF had
been drawn down in order to repay the
term loan.
In undertaking their assessment, the
Directors also reviewed compliance with
the banking covenants (‘Covenants’)
which are tested bi-annually at June and
December. The Group expects to meet the
Covenants throughout the going concern
period and as at December 2023 and June
2024 and have the cash available to meet
its liabilities as they fall due.
Sensitivity Analysis
The base case view reflects the Directors’
best estimate of the outcome for the going
concern period. A number of plausible
but severe downside risks, including
consideration of possible mitigating actions,
have been modelled with particular focus
on the potential impact to cash flows,
cash headroom and covenant compliance
throughout the going concern period.
The three downside scenarios modelled are:
(i)
revenues in the Grosvenor business
fall by 23% and the Group experiences
additional inflationary costs compared
to the base case view, with
management taking only mitigating
actions that have no effect on the
Group’s trading performance;
(ii)
revenues in Grosvenor fall by 20%
and Rank Interactive by 7% versus
the base case view, with management
taking a number of mitigating actions
including reduction in capital
expenditure, reduction in marketing
and other overheads and the removal
of the Group planning contingency;
(iii)
a reverse stress test, revenues in
Grosvenor fall by 36% in the initial
year, with management taking actions
as for scenario (ii) but with further
mitigating actions on employment
costs and extending creditor days.
Having modelled the downside scenarios,
the indication is that the Group would
continue to meet its covenant requirements
in all scenarios and have available cash
to meet liabilities in all three scenarios
(for further details see note 20).
Accordingly, the Directors have a
reasonable expectation that the Group
has adequate resources to continue in
operational existence for a period at least
through to 31 August 2024.
Notes to the financial statements
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
171
accounting policies (continued)
For these reasons, the Directors continue
to adopt the going concern basis for the
preparation of these consolidated and
Company financial statements, and in
preparing the consolidated and Company
financial statements, they do not include
any adjustments that would be required to
be made if they were prepared on a basis
other than going concern.
Going Concern Statement
Based on the Group’s cash flow forecasts
and business plan, the Directors believe
that the Group will generate sufficient cash
to meet its liabilities as they fall due for the
period up to 31 August 2024. In making
such statement, the Directors highlight
forecasting accuracy in relation to the level
of trading performance achieved as the
key sensitivity in the approved base case.
The Directors have considered three
downside scenarios which reflects a
reduced trading performance, inflationary
impacts on the cost base and various
management-controlled cost mitigations.
In each of the three downside scenarios,
the Group will generate sufficient cash
to meet its liabilities as they fall due and
meet its covenant requirements for the
period to 31 August 2024 with scenarios
ii) and iii) requiring the implementation
and execution of mitigating cost actions
within the control of management.
1.1.3 Accounting estimates and
judgements
In the application of the Group’s
accounting policies, the Directors are
required to make judgements, estimates
and assumptions. The estimates and
associated assumptions are based on
historical experience and other factors
that are considered to be relevant. Actual
results may differ from these estimates.
The estimates and underlying
assumptions are reviewed on an ongoing
basis. Revisions to accounting estimates
are recognised in the period in which the
estimate is revised if the revision affects
only that period. If the revision affects
both current and future periods then the
revision to accounting estimate would be
re-elected in the period of the revision and
future periods.
Critical accounting judgements
The following are the critical accounting
judgements, apart from those involving
estimates (which are dealt with separately
below) that the Directors have made
in the process of applying the Group’s
accounting policies and that have the
most significant effect on the amounts
recognised in the consolidated and
Company financial statements.
(a) Separately disclosed items
(‘SDIs’)
The Group separately discloses certain
costs and income that impair the visibility
of the underlying performance and trends
between periods. The SDIs are material
and infrequent in nature and/or do not
relate to underlying business
performance. Judgement is required
in determining whether an item should
be classified as an SDIs or included within
the underlying results.
SDIs include but are not limited to:
– Amortisation of acquired intangible
assets;
Profit or loss on disposal of businesses;
– Costs or income associated to the
closure of venues;
– Acquisition and disposal costs
including changes to deferred
or contingent consideration;
– Impairment charges;
– Reversal of previously recognised
impairment charges;
– Property-related provisions;
– Restructuring costs as part of an
announced programme;
– Retranslation and remeasurement
of foreign currency contingent
consideration;
– General dilapidations provision interest
unwinding;
– General dilapidations asset depreciation;
– Discontinued operations;
Significant, material proceeds from
tax appeals; and
– Tax impact of all the above.
For further detail of those items included
as SDIs, refer to note 4.
(b) Climate change
The Group continues to consider the impact
of climate change in the consolidated and
Company financial statements and
considers that the most significant impact
would be in relation to the cost of energy
to the Group for which best estimates have
been factored into future forecasts, the
carrying value of assets in the accounts,
albeit this is not considered to have a
material impact at the current time and
the useful economic life of assets.
The Group constantly monitors the
latest government legislation in relation
to climate related matters. The approach
taken by the Group to managing climate
related risks and opportunities is not static
but reflects continuous monitoring and
assessment of these issues including their
potential impact upon the business and
the Group’s impact on the environment.
There is no material impact on
impairment, provisions and fair values.
1 General information and
Notes to the financial statements
Continued
The Rank Group Plc
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172
More details of this approach can be seen
on page 60. At the current time, no
legislation has been passed that will impact
the Group. The Group will adjust key
assumptions in value in use calculations
and sensitise these calculations should
a change be required.
(c) Dilapidation costs
The provision represents the estimated
cost of dilapidation at the end of the lease
term of certain properties. The provision
is reviewed periodically and reflects
judgement in the interpretation of lease
terms and negotiation positions with
landlords including the likelihood that the
current leasehold properties may be subject
to redevelopment at the end of lease term.
Key sources of estimation
uncertainty
The estimates and assumptions which
have a significant risk of causing a
material adjustment to the carrying
amounts of assets and liabilities within the
next financial year are discussed below.
The Group based its assumptions and
estimates on parameters available when
the financial statements were prepared.
Existing circumstances and assumptions
about future developments, however,
may change due to market changes or
circumstances arising that are beyond
the control of the Group. Such changes
are reflected in the assumptions when
they occur.
(a) Estimated impairment or
subsequent reversal of previously
recognised impairment for non-
financial assets
Details of the Group’s accounting policy
in relation to impairments and impairment
reversals are disclosed in note 1.14.
The application of the policy requires the
use of accounting estimates in determining
the recoverable amount of cash-generating
units to which the goodwill, intangible
assets, right-of-use assets and property,
plant and equipment are associated.
The recoverable amount is the higher
of the fair value less costs of disposal and
value in use. Estimates of fair value less
costs of disposal are performed internally
by experienced senior management
supported by knowledge of similar
transactions and advice from external
experts or, if applicable, offers received.
Value in use is calculated using estimated
cash flow projections from strategic plans
and financial budgets, discounted by
selecting an appropriate rate for each
cash-generating unit.
Consistent with the prior year, the Group
has assessed the continuing impact of
COVID-19 risk into the impairment testing
of goodwill and non-current assets and
included additional sensitivity analysis
in the disclosures. The key judgement
is the level of trading in the venues and
its recovery following reopening, overall
macroeconomic conditions and its impact
on estimated future cash flows. Further
details of the assumptions, estimates and
sensitivity are disclosed in note 13.
The Company also tests annually
the carrying value of its investments
in subsidiaries. The application of this
policy requires the use of estimates and
judgements in determining the recoverable
amount of the subsidiary undertakings.
The recoverable amount is determined by
applying an estimated valuation multiple
to budgeted future earnings and
deducting estimated costs of disposal
(fair value less costs of disposal) and/or by
using discounted cash flows (value in use),
along with consideration of the underlying
net assets and market capitalisation and
is disclosed in note 13.
(b) Dilapidation provision
Provisions for dilapidations are recognised
where the Group has the obligation to
make-good its leased properties. These
provisions are measured based on
historically settled dilapidations which
form the basis of the estimated future cash
outflows. Any difference between amounts
expected to be settled and the actual cash
outflow will be accounted for in the period
when such determination is made.
The Group’s provisions are estimates
of the actual costs and timing of future
cash flows, which are dependent on
future events, property exits and market
conditions. Thus, there is inherently an
element of estimation uncertainty within
the provisions recognised by the Group.
Any difference between expectations and
the actual future liability will be accounted
for in the period when such determination
is made.
The provisions are most sensitive to
estimates of the future cash outflows
which are based on historically settled
dilapidations. This means that an increase
in cash outflows of 1% would have resulted
to a £0.3m increase in the dilapidations
provision. Likewise, a decrease in cash
outflows of 1% would have resulted to
a £0.3m decrease in the dilapidations
provision.
(c) Determination of the fair values
of intangible assets
The Group estimates the fair value of
acquired intangible assets arising from
business combinations by selecting and
applying appropriate valuation methods.
These include the relief from royalty and
multi-period excess earnings valuation
methods, both of which require significant
estimates to be made. Examples include
estimating expected cash flows and
identifying appropriate royalty and
discount rates. The fair value of each
acquired intangible asset is amortised
over the respective asset’s estimated
useful life. The Group uses projected
financial information together with
comparable industry information as
well as applying its own experience and
knowledge of the industry in making such
judgements and estimates. Where a third
party is involved to determine the fair
value of the acquired intangible assets,
the key assumptions reviewed by the Group
include cash flow projections, terminal
growth rates and discount rates as well
as a sensitivity analysis.
(d) Income taxes
The Group is subject to income taxes in
numerous jurisdictions and as such requires
judgements to be made as well as best
estimates and assumptions.
Judgement must be applied in assessing
the likely outcome of certain tax matters
whose final outcome may not be
determined for a number of years. These
judgements are reassessed in each period
until the outcome is finally determined
through resolution with a tax authority
and/or through a legal process. Differences
arising from changes in judgement or
from final resolution may be material and
will be charged or credited to the Group
income statement in the relevant period.
Within the Group’s net income tax
receivable of £9.2m (30 June 2022: £3.9m)
are amounts of £0.3m payable (30 June
2022: £0.3m) that relate to uncertain tax
positions. The Group evaluates uncertain
items, where the tax judgement is subject
to interpretation and remains to be agreed
with the relevant tax authority. Provisions
for uncertain items are made using an
estimation of the most likely tax expected
to be paid, based on a qualitative
assessment of all relevant information.
In assessing the appropriate provision
for uncertain items, the Group considers
progress made in discussions with tax
authorities, expert advice on the likely
outcome and recent developments in case
law. Further details of income tax are
disclosed in note 19.
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Financial statements
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173
1.1.4 Changes in accounting policy
and disclosures
(a) Standards, amendments to and
interpretations of existing standards
adopted by the Group
In preparing the consolidated financial
statements for the current period, the
Group has adopted the following new
IFRSs, amendments to IFRSs and IFRS
Interpretations Committee (IFRIC)
interpretations. All standards do not have a
significant impact on the results or net assets
of the Group. Changes are detailed below:
– Property, plant equipment: proceeds
before intended use (amendment
to IAS 16)
Onerous contracts: cost of fulfilling
a contact (amendment to IAS 37)
– Interest rate benchmark reform –
Phase 2 (amendment to IAS 39)
– Annual improvements to IFRS Standards
2018 – 2020 (amendment to IFRS 1,
IFRS 9, IFRS 16 and IAS 41)
– Reference to the conceptual framework
(amendment to IFRS 3)
(b) Standards, amendments to and
interpretations of existing standards
that are not yet effective
At the date of authorisation of the
consolidated financial statements, the
following Standards, amendments and
Interpretations, which have not been applied
in these consolidated financial statements,
were in issue but not yet effective:
– Disclosure of accounting policies
(amendments to IAS 1 and IFRS Practice
Statement 2 effective for period
beginning 1 July 2023)
Definition of accounting estimates
(amendments to IAS 8 effective for
period beginning 1 July 2023)
– Deferred tax related to assets and
liabilities arising from a single transaction
(amendment to IAS 12 effective for
period beginning 1 July 2023)
– Liability in a sale and leaseback
(amendment to IFRS 16 effective
for period beginning 1 July 2024)
Classification of liabilities as current
and non-current (amendment to IAS 1
effective for period beginning 1 July 2024)
– Insurance contracts (amendment to
IFRS 17 effective for period beginning
1 July 2024).
– Non-current liabilities with Covenants
(amendments to IAS 1 effective for
period beginning 1 July 2024).
The Group does not currently believe
that the adoption of these new standards
or amendments would have a material
effect on the results or financial position
of the Group.
1 General information and accounting policies (continued)
1.1.5 Prior period restatement
These consolidated financial statements include a prior year restatement in relation to prior year costs identified in the Digital business
which erroneously had not been recognised in the prior year consolidated income statements. The error was considered to be material
due to its nature and impact to key performance indicators.
During the year, the Group identified an accumulated total of £2.2m prior year payment processing costs within the Digital business
which erroneously had not been recognised in the prior year income statement. Of the total value, £1.3m relates to the year ended
30 June 2022 with the remaining £0.9m relating to previous accounting periods. As a consequence, cost of sales have been restated
increasing by £1.3m in the year ended 30 June 2022.
The impact of the adjustment on the June 2022 balance sheet is a reduction to cash and short-term deposits of £2.2m, a reduction
to closing reserves as at 30 June 2022 of £2.2m and a reduction to opening reserves as at 1 July 2021 of £0.9m.
The above restatement reduces both basic and diluted EPS by 0.3 pence for the year ended 30 June 2022.
The prior period comparatives have been restated in accordance with IAS 8: ‘Accounting Policies, Changes in Accounting Policies
and Errors’ and have impacted the primary financial statements as follows:
Income Statement
for the year ended 30 June 2022
As previously
reported
£m
Adjustment
£m
As restated
£m
Revenue
644.0
644.0
Cost of sales
(412.3)
(412.3)
Gross profit
231.7
231.7
Other operating income
91.9
91.9
Other operating costs
(241.5)
(1.3)
(242.8)
Operating profit
82.1
(1.3)
80.8
Financing:
finance costs
(13.1)
(13.1)
finance income
0.1
0.1
other financial gains
5.2
5.2
Total net financing charge
(7.8)
(7.8)
Profit before taxation
74.3
(1.3)
73.0
Taxation
(16.9)
(16.9)
Profit for the period from continuing operations
57.4
(1.3)
56.1
Profit after tax from discontinued operations
8.8
8.8
Profit for the period
66.2
(1.3)
64.9
Earnings per share attributable to equity shareholders
– basic
14.2p
(0.3)p
13.9p
– diluted
14.2p
(0.3)p
13.9p
Earnings per share – continuing operations
– basic
12.3p
(0.3)p
12.0p
– diluted
12.3p
(0.3)p
12.0p
Earnings per share – discontinued operations
– basic
1.9p
1.9p
– diluted
1.9p
1.9p
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
174
Balance Sheet
at 30 June 2022
As previously
reported
£m
Adjustment
£m
As restated
£m
Assets
Cash and short-term deposits
97.9
(2.2)
95.7
Total assets
858.9
(2.2)
856.7
Total liabilities
(431.6)
(431.6)
Net assets
427.3
(2.2)
425.1
Equity
Retained earnings
158.7
(2.2)
156.5
Total equity before non-controlling interests
427.4
(2.2)
425.2
Non-controlling interests
(0.1)
(0.1)
Total shareholders’ equity
427.3
(2.2)
425.1
Cashflow statement
for the year ended 30 June 2022
As previously
reported
£m
Adjustment
£m
As restated
£m
Cash flows from operating activities
Cash generated from operations
171.3
(1.3)
170.0
Net cash generated from operating activities
155.1
(1.3)
153.8
Net cash used in investing activities
(32.4)
(32.4)
Net cash used from financing activities
(94.3)
(94.3)
Net increase in cash and short-term deposits
28.4
(1.3)
27.1
Cash and short-term deposit at the start of the period
69.6
(0.9)
68.7
Cash and short-term deposits at end of period
97.9
(2.2)
95.7
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Financial statements
Overview
175
1 General information and
accounting policies (continued)
1.2 Consolidation
The consolidated financial statements
comprise the financial statements of the
parent and its subsidiaries as at 30 June
2023. Control is achieved when the Group
is exposed, or has rights, to variable
returns from its involvement with the
investee and has the ability to affect
those returns through its power over the
investee. Specifically, the Group controls
an investee if, and only if, the Group has
(a) power over the investee, (b) exposure,
or rights, to variable returns from the
investee, and (c) ability to use its power
to affect those returns.
The Group re-assesses whether or
not it controls an investee if facts and
circumstances indicate that there are
changes to one or more of the three
elements of control. Consolidation of a
subsidiary begins when the Group obtains
control over the subsidiary and ceases
when the Group loses control of the
subsidiary. Assets, liabilities, income
and expenses of a subsidiary acquired or
disposed of during the year are included
in the consolidated financial statements
from the date the Group gains control
until the date the Group ceases to control
the subsidiary.
If the Group loses control of a subsidiary,
it derecognises the related assets
(including goodwill), liabilities and other
components of equity, while any resultant
gain or loss is recognised in the Group
income statement.
Intercompany transactions, balances
and unrealised gains on transactions
between Group companies are eliminated.
Unrealised losses are also eliminated
unless the transaction provides evidence
of an impairment of the asset transferred.
Accounting policies as applied to
subsidiaries have been changed where
necessary to ensure consistency with
the policies adopted by the Group.
The Group has no material associates.
1.3 Business combinations and
goodwill
Business combinations are accounted
for using the acquisition method.
The consideration transferred in a
business combination is measured at
the acquisition date and represents the
aggregate fair value of assets transferred
and liabilities incurred.
Amounts payable in respect of deferred
or contingent consideration are recognised
at fair value at the acquisition date and
included in consideration transferred.
The subsequent unwind of any discount
is recognised as an SDI in finance cost
in the Group income statement. Other
contingent consideration that either is
within the scope of IFRS 9 or within the
scope of other standards is remeasured
at fair value at each reporting date and
changes in fair value are recognised
as an SDI in the Group income statement.
Changes in the fair value of contingent
consideration recognised as a financial
liability that qualify as measurement period
adjustments (being 12 months from the
acquisition date) are adjusted retrospectively,
with corresponding adjustments against
goodwill. Material changes that do not
qualify as measurement period adjustments
are recognised as an SDI in the Group
income statement.
When the Group acquires a business,
it assesses the financial assets acquired
and liabilities assumed for appropriate
classification and designation in
accordance with the contractual terms,
economic circumstances and pertinent
conditions as at the acquisition date.
Goodwill is initially measured at cost,
being the excess of the aggregate of
the acquisition date fair value of the
consideration transferred over the fair
value of the net identifiable amounts of the
assets acquired and the liabilities assumed
in exchange for the business combination.
Identifiable intangible assets are
recognised separately from goodwill.
If the aggregate of the acquisition date
fair value of the consideration transferred
is lower than the fair value of the assets,
liabilities and contingent liabilities in
the business acquired, the difference
is recognised through the Group
income statement.
If the initial accounting for a business
combination is incomplete by the end
of the reporting period in which the
combination occurs, the Group reports
provisional amounts for items for which
the accounting is incomplete. Those
provisional amounts are adjusted during
the measurement period (see above),
or additional assets or liabilities are
recognised, to reflect new information
obtained about facts and circumstances
that existed at the acquisition date that,
if known, would have affected the amounts
recognised at that date.
Acquisition costs incurred are expensed
as an SDI.
1.4 Revenue recognition
Revenue consists of the fair value of sales
of goods and services net of sales taxes,
rebates and discounts.
The fair value of free bets, promotions and
customer bonuses (‘customer incentives’)
are also deducted from appropriate
revenue streams.
(a) Gaming win – Casino
Revenue for casinos includes gaming win
before deduction of gaming-related duties
for venue and online gaming. Although
disclosed as revenue, gaming win – casino
is accounted for and meets the definition
of a gain under IFRS 9 ‘Financial
Instruments’. Gaming revenue includes
gains and losses arising where customers
play against the house. Due to the nature
of the transaction, the amount of the
payment the Group may be obliged to pay
to the customer is uncertain. The financial
instrument is therefore a derivative and is
initially recognised at fair value and
subsequently remeasured to fair value
with changes in fair value recorded in the
Group income statement. The initial fair
value is generally the amount staked by
the customer and includes adjustment
for customer incentives, such as free bets,
promotions and customer bonuses, where
applicable. The instrument is subsequently
remeasured when the result of the
transaction is known and the amount
payable is confirmed. This movement may
be a gain or a loss. Gains and losses are
offset on the basis that they arise from
similar transactions. Such gains and
losses are recorded in revenue.
(b) Gaming win – Slots and other
digital products
Revenue for bingo is net of customer
contribution to prizes but gross of company
contributed prizes. It is net of any sales taxes
but before deduction of gaming-related
duties. Revenue for poker represents the
rake received. Revenue for other digital
products, including interactive games,
represents gaming win before deduction
of gaming-related duties. The Group’s
income earned from the above items is
recognised when control of the goods or
services are transferred to the customer
and is within the scope of IFRS 15.
(c) Food, beverage and others
Revenue from food, beverage and other
sales is recognised at the point of sale
when control of the goods or services are
transferred to the customer and is within
the scope of IFRS 15.
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
176
1.5 Segment reporting
Operating segments are reported in
a manner consistent with the internal
reporting provided to the chief operating
decision-makers. The chief operating
decision-makers, who are responsible
for allocating resources and assessing
performance of the operating segments,
have been identified as the senior
management team (the composition
of which is disclosed on page 94 and at
www.rank.com), which makes strategic
and operational decisions.
The Group reports five segments:
Digital, Grosvenor venues, Mecca venues,
Enracha venues and Central costs.
UK digital, Enracha digital, YoBingo
and Stride is a single operating segment
which is known as Digital,
Grosvenor venues cover all UK casinos,
Mecca venues covers all UK bingo halls,
and
Enracha venues covers all Spanish-
facing venues.
1.6 Non-current assets held for sale
and discontinued operations
The Group classifies non-current assets
and disposal of an asset as held for sale if
their carrying amounts will be recovered
principally through a sale transaction
rather than through continuing use.
Non-current assets are measured at the
lower of their carrying amount and fair
value less costs to sell. Costs to sell are the
incremental costs directly attributable to
the disposal of an asset, excluding finance
costs and income tax expense.
The criteria for held for sale classification
is regarded as met only when the sale is
highly probable and the asset is available
for immediate sale in its present condition.
Actions required to complete the sale
should indicate that it is unlikely that
significant changes to the sale will be
made or that the decision to sell will be
withdrawn. Management must be
committed to the plan to sell the asset and
the sale expected to be completed within
one year from the date of the classification.
Property, plant and equipment, right-of-
use assets and intangible assets are not
depreciated or amortised once classified
as held for sale.
Assets and liabilities classified as held for
sale are presented separately as current
items in the balance sheets.
Discontinued operations are excluded
from the results of continuing operations
and are presented as a single amount as
profit or loss after tax from discontinued
operations in the Group income statement.
1.7 Foreign currency translation
The consolidated and Company financial
statements are presented in UK sterling
(‘the presentation currency’), which is
also the Company’s functional currency.
Items included in the financial statements
of each of the Group’s entities are measured
using the currency of the primary economic
environment in which the entity operates
(‘the functional currency’).
(a) Transactions and balances
Foreign currency transactions are
translated into the functional currency
using the exchange rates prevailing at the
date of the transactions. Foreign exchange
gains and losses resulting from the
settlement of such transactions and
from the translation at year-end exchange
rates of monetary assets and liabilities
denominated in foreign currencies are
recognised in the Group income statement
in finance costs or income.
(b) Group companies
The results and financial position of all the
Group companies (none of which has the
currency of a hyper-inflationary economy)
that have a functional currency different
from the presentation currency are
translated into the presentation currency
as follows:
(i)
assets and liabilities for each balance
sheet presented are translated at the
closing rate on the balance sheet date.
The closing euro rate against UK
sterling was 1.16 (30 June 2022: 1.16);
(ii)
income and expenses for each income
statement are translated at average
exchange rates unless this average
is not a reasonable approximation
of the cumulative effect of the rates
prevailing on the transaction dates,
in which case income and expenses
are translated at the rates prevailing
on the dates of the transactions. The
average euro rate against UK sterling
was 1.15 (year ended 30 June 2022:
1.21); and
(iii)
all resulting exchange differences are
recognised as a separate component
of equity.
When a foreign operation is sold, such
exchange differences are recognised in
the Group income statement, as part of the
gain or loss on sale. Goodwill and fair
value adjustments arising on the
acquisition of a foreign entity are treated
as assets and liabilities of the foreign
entity and translated at the closing rate.
1.8 Financial assets
Financial assets within the scope of IFRS 9
are classified as financial assets at initial
recognition, as subsequently measured at
amortised cost, fair value through other
comprehensive income (‘OCI’), and fair
value through profit or loss.
The classification of financial assets
at initial recognition depends on the
financial asset’s contractual cash flow
characteristics and the Group’s business
model for managing them. The Group
initially measures a financial asset at its
fair value plus, in the case of a financial
asset not at fair value through profit or
loss, transaction costs.
In order for a financial asset to be
classified and measured at amortised cost
or fair value through OCI, it needs to give
rise to cash flows that are ‘solely payments
of principal and interest (‘SPPI’)’ on the
principal amount outstanding. This
assessment is referred to as the SPPI test
and is performed at an instrument level.
For purposes of subsequent measurement,
financial assets are classified in two
categories:
Financial assets designated at fair
value through OCI with no recycling
of cumulative gains and losses upon
derecognition (equity instruments); and
Financial assets at fair value through
profit or loss.
(a) Financial assets designated
at fair value through OCI
(equity instruments)
Upon initial recognition, the Group
can elect to classify irrevocably its equity
investments as equity instruments
designated at fair value through OCI
when they meet the definition of equity
under IAS 32 Financial Instruments:
Presentation and are not held for trading.
The classification is determined on an
instrument-by-instrument basis. Gains
and losses on these financial assets are
never recycled to profit or loss. Dividends
are recognised as other income in the
Group income statement when the right
of payment has been established, except
when the Group benefits from such
proceeds as a recovery of part of the
cost of the financial asset, in which case,
such gains are recorded in OCI. Equity
instruments designated at fair value
through OCI are not subject to impairment
assessment. The Group elected to classify
its non-listed equity investments under
this category.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
177
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
178
1 General information and
accounting policies (continued)
(b) Financial assets at fair value
through profit or loss
Financial assets at fair value through profit
or loss include financial assets held for
trading, financial assets designated upon
initial recognition at fair value through
profit or loss, or financial assets mandatorily
required to be measured at fair value.
Financial assets are classified as held for
trading if they are acquired for the purpose
of selling or repurchasing in the near
term. Financial assets with cash flows that
are not solely payments of principal and
interest are classified and measured at fair
value through profit or loss, irrespective
of the business model. Financial assets at
fair value through profit or loss are carried
in the Balance sheet at fair value with net
changes in fair value recognised in the
Group income statement.
Derecognition
A financial asset (or, where applicable,
a part of a financial asset or part of a group
of similar financial assets) is primarily
derecognised (i.e. removed from the
Group’s Balance sheet) when:
The rights to receive cash flows from
the asset have expired; or
– The Group has transferred its rights
to receive cash flows from the asset
or has assumed an obligation to pay
the received cash flows in full without
material delay to a third party.
1.9 Financial liabilities
Financial liabilities within the scope of
IFRS 9 are classified, at initial recognition,
as financial liabilities at fair value through
profit or loss, loans and borrowings or
payables. All financial liabilities are
recognised initially at fair value and,
in the case of loans and borrowings
and payables, net of directly attributable
transaction costs. The Group and
Company’s financial liabilities include
trade and other payables, loans and
borrowings including bank overdrafts
and financial guarantee contracts.
The subsequent measurement of financial
liabilities depends on their classification,
as described below:
(a) Financial liabilities at fair value
through profit or loss
Financial liabilities at fair value through
profit or loss include financial liabilities
held for trading and financial liabilities
designated upon initial recognition as at
fair value through profit or loss. Gains or
losses on liabilities held for trading are
recognised in the Group income statement.
Financial liabilities designated upon initial
recognition at fair value through profit or
loss are designated at the initial date
of recognition, and only if the criteria
in IFRS 9 are satisfied.
(b) Financial liabilities at amortised
cost (loans and borrowings)
After initial recognition, interest-bearing
loans and borrowings are subsequently
measured at amortised cost using the
effective interest rate (‘EIR’) method.
Gains and losses are recognised in
the Group income statement when the
liabilities are derecognised as well as
through the EIR amortisation process.
Amortised cost is calculated by taking
into account any discount or premium
on acquisition and fees or costs that
are an integral part of the EIR. The EIR
amortisation is included as finance costs
in the Group income statement.
(c) Financial guarantee contracts
(Company only)
Financial guarantee contracts issued
by the Company are those contracts
that require a payment to be made to
reimburse the holder for a loss it incurs
because the specified debtor fails to make
a payment when due in accordance with
the terms of a debt instrument. Financial
guarantee contracts are initially measured
at fair value by applying the estimated
probability of default to the cash outflow
should default occur and subsequently
amortising over the expected length of the
guarantee, to the extent that the guarantee
is not expected to be called. Subsequently,
the liability is measured at the higher
of the best estimate of the expenditure
required to settle the present obligation
at the reporting date or the amount
recognised less cumulative amortisation.
Derecognition
A financial liability is derecognised
when the obligation under the liability
is discharged or cancelled or expires.
When an existing financial liability
is replaced by another from the same
lender on substantially different terms,
or the terms of an existing liability are
substantially modified, such an exchange
or modification is treated as the
derecognition of the original liability
and the recognition of a new liability.
The difference in the respective carrying
amounts is recognised in the Group
income statement.
Offsetting of financial instruments
Financial assets and financial liabilities
are offset and the net amount is reported
in the Balance sheet if there is a
currently enforceable legal right to
offset the recognised amounts and there
is an intention to settle on a net basis,
to realise the assets and settle the
liabilities simultaneously.
1.10 Leases
The Group leases various properties
and equipment. Rental contracts are made
for various fixed periods. Lease terms are
negotiated on an individual basis and
contain a wide range of different terms
and conditions. The lease agreements
do not impose any covenants, but leased
assets may not be used as security for
borrowing purposes.
The Group assesses at contract inception
whether a contract is, or contains, a lease.
That is, if the contract conveys the right to
control the use of an identified asset for a
period of time in exchange for consideration.
Leases are recognised as a right-of-use
asset and a corresponding liability at the
date at which the leased asset is available
for use by the Group. Each lease payment
is allocated between the liability and
finance cost. The finance cost is charged
to the Group income statement over the
lease period so as to produce a constant
periodic rate of interest on the remaining
balance of the liability for each period.
The right-of-use asset is depreciated over
the shorter of the asset’s useful life and
the lease term on a straight-line basis.
Assets and liabilities arising from a lease
are initially measured on a present value
basis. Lease liabilities, where applicable,
include the net present value of the
following lease payments:
– Fixed payments (including in-substance
fixed payments), less any lease
incentives receivable;
– Variable lease payments that are based
on an index or a rate;
– Amounts expected to be payable by the
lessee under residual value guarantees;
– The exercise price of a purchase option
if the lessee is reasonably certain to
exercise that option; and
– Payments of penalties for terminating
the lease, if the lease term reflects the
lessee exercising that option.
Variable lease payments that are not based
on an index or a rate are not part of the
lease liability, but they are recognised
in the Group income statement when the
event or condition that triggers those
payments occurs.
The carrying amount of lease liabilities
is remeasured if there is a modification,
a change in the lease term, a change
in the lease payments or a change in the
assessment of an option to purchase the
underlying asset.
The lease payments are discounted
using the interest rate implicit in the
lease. If that rate cannot be determined,
the lessee’s incremental borrowing rate is
used, being the rate that the lessee would
have to pay to borrow the funds necessary
to obtain an asset of similar value in a
similar economic environment with
similar terms and conditions.
Right-of-use assets, where applicable, are
measured at cost comprising the following:
– The amount of the initial measurement
of lease liability;
– Any lease payments made at or before
the commencement date less any lease
incentives received; and
– Any initial direct costs.
The depreciation period for the right-of-
use asset is from the lease commencement
date to the earlier of the end of the lease
term or the end of the useful life of the
asset, as follows:
– Land and buildings up to 32 years; and
– Fleet and machines up to 5 years.
Payments associated with short-term
leases and leases of low-value assets are
recognised on a straight-line basis as an
expense in the Group income statement.
Short-term leases are leases with a lease
term of 12 months or less. In determining
the lease term, management considers
all facts and circumstances that create
an economic incentive to exercise an
extension option. Extension options are
only included in the lease term if the lease
is reasonably certain to be extended (or not
terminated). The assessment is reviewed if
a significant event or a significant change
in circumstances occurs which affects this
assessment and that is within the control
of the Group as a lessee.
Where appropriate the Group will sub-let
properties which are vacant in order to
derive lease income, which is shown net
of lease costs.
1.11 Provisions, contingent liabilities
and regulatory matters
Provisions are recognised when the
Group has a present legal or constructive
obligation as a result of past events, it is
more likely than not that an outflow of
resources will be required to settle the
obligation and the amount can be reliably
estimated. Provisions are measured at the
best estimate of the expenditures required
to settle the obligation. If the effect of the
time value of money is material, provisions
are discounted using a pre-tax rate that
reflects, where appropriate, the risks
specific to the liability. Where discounting
is used, the increase in the provision due
to the passage of time is recognised as
a finance cost.
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Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
179
Contingent liabilities are possible
obligations and present obligations that
are not probable or not reliably measurable.
Contingent liabilities are disclosed but not
accounted for. However, disclosure is not
required if payment is remote. The Group’s
policy is to engage collaboratively with
regulators and address any concerns raised
as soon as possible. The Group takes legal
advice, as appropriate, as to the manner in
which it should respond to matters raised
and the potential outcome. However, for
the majority of these matters, the Board
is unable to quantify reliably the likelihood,
timing and outflow of funds that may
result, if any. For material matters where
an outflow of funds is probable and can
be measured reliably based on the latest
information available at the reporting date,
amounts have been recognised in the
consolidated and Company financial
statements within Provisions.
1.12 Property, plant and equipment
Property, plant and equipment is stated
at cost, net of accumulated depreciation
and impairment. Such cost includes
expenditure that is directly attributable
to the acquisition of the items. Subsequent
costs are included in the asset’s carrying
amount or recognised as a separate asset,
as appropriate, only when it is probable
that future economic benefits associated
with the item will flow to the Group and the
cost of the item can be measured reliably.
All other repairs and maintenance are
charged to the income statement during the
financial period in which they are incurred.
Depreciation is calculated on assets using
the straight-line method to allocate their
cost less residual values over their
estimated useful lives, as follows:
Freehold and
50 years or lease
leasehold property
term if less
Refurbishment of
5 to 20 years or
property
lease term
Fixtures, fittings, plant
and machinery
3 to 20 years
Land is not depreciated.
Residual values and useful lives are
reviewed at each balance sheet date, and
adjusted prospectively, if appropriate.
An item of property, plant and equipment
is derecognised upon disposal or when
no future economic benefits are expected
from its use or disposal. Any gain or loss
arising on derecognition of the asset
(calculated as the difference between the
net disposal proceeds and the carrying
amount of the asset) is included in the
Group income statement.
Pre-opening costs are expensed to the
Group income statement as incurred.
Assets under construction included in
property, plant and equipment are amounts
relating to expenditure for assets in the
course of construction.
1.13 Intangible assets
(a) Goodwill
Goodwill represents the excess of the fair
value of the consideration transferred over
the fair value of the Group’s share of the
net identifiable assets less the liabilities
assumed at the date of acquisition.
Goodwill on acquisitions is included in
intangible assets. Goodwill is tested
annually for impairment and is allocated to
the relevant cash-generating unit or group
of cash-generating units for the purpose of
impairment testing. A cash-generating unit
is the smallest identifiable group of assets
that generates cash inflows, that are largely
independent of the cash inflows from other
assets or groups of assets. After initial
recognition, goodwill is measured at cost
less any accumulated impairment losses.
(b) Casino and other gaming
licences and concessions
The Group capitalises acquired casino and
other gaming licences and concessions.
Management believes that casino and
other gaming licences, with the exception
of seven (7) venues in Enracha, have
indefinite lives as there is no foreseeable
limit to the period over which the licences
are expected to generate net cash inflows
and each licence holds a value outside the
property in which it resides. Each licence
is reviewed annually for impairment.
(c) Software and development
Costs that are directly associated with the
production and development of identifiable
and unique software products controlled
by the Group, and that are expected to
generate economic benefits exceeding
costs beyond one year, are recognised
as intangible assets for both externally
purchased and internally developed
software. Direct costs include specific
employee costs for software development.
Software acquired as part of a business
combination is recognised at fair value
at the date of acquisition.
Costs associated with maintaining
computer software programmes are
recognised as an expense as incurred.
(d) Brands
Represents the fair value of brands and
trademark assets acquired in business
combinations at the acquisition date.
1 General information and
accounting policies (continued)
(e) Customer relationships
Represents the fair value of customer
relations acquired in business
combinations at the acquisition date.
Amortisation is recognised on a straight-
line basis over the estimated useful life
of intangible assets unless such lives are
indefinite. The estimated useful lives
are as follows:
Casino and other
10 years or
gaming licences
indefinite
Software and
developments
3 to 5 years
Brands
10 years
Customer
relationships
4 years
1.14 Impairment or subsequent
reversal of previously recognised
impairment for non-financial assets
Assets that have an indefinite useful life are
not subject to depreciation or amortisation
and are tested annually for impairment.
Assets that are subject to depreciation or
amortisation are reviewed for impairment
whenever events or changes in
circumstances indicate that the carrying
amount may not be recoverable or where
they indicate a previously recognised
impairment may no longer be required.
An impairment loss is recognised as
the amount by which an asset’s carrying
amount exceeds its recoverable amount.
The recoverable amount is the higher of an
asset’s fair value less costs of disposal and
value in use. For the purposes of assessing
impairment, assets are grouped at the
lowest levels for which there are separately
identifiable cash inflows (cash-generating
units). The expected cash flows generated
by the assets are discounted using
appropriate discount rates that reflect the
time value of money and risks associated
with the groups of assets.
If an impairment loss is recognised,
the carrying amount of the asset
(cash-generating unit) is reduced to its
recoverable amount. An impairment loss
is recognised as an expense in the Group
income statement immediately.
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
180
Any impairment is allocated pro-rata
across all assets in a cash-generating unit
unless there is an indication that a class
of asset should be impaired in the first
instance or a fair market value exists for
one or more assets. Once an asset has
been written down to its fair value less
costs of disposal then any remaining
impairment is allocated equally amongst
all other assets.
Where an impairment loss subsequently
reverses, the carrying amount of the asset
(cash-generating unit) is increased to the
revised estimate of its recoverable amount,
but only to the extent that the increased
carrying amount does not exceed the
carrying amount that would have been
determined had no impairment loss been
recognised for the asset (cash-generating
unit) in prior years. Reversals are
allocated pro-rata across all assets in
the cash-generating unit unless there
is an indication that a class of asset should
be reversed in the first instance or a fair
market value exists for one or more
assets. A reversal of an impairment loss
is recognised in the Group income
statement immediately.
An impairment loss recognised for goodwill
is never reversed in subsequent periods.
1.15 Employee benefit costs
(a) Pension obligations
The Group operates a defined contribution
plan under which the Group pays fixed
contributions to a separate entity. The
Group has no further payment obligations
once the contributions have been paid.
The contributions are recognised as
employee benefit expense when they
are due.
The Group also has an unfunded pension
commitment relating to three former
Executives of the Group. The amount
recognised in the balance sheet in respect
of the commitment is the present value
of the obligation at the balance sheet date,
together with adjustment for actuarial
gains or losses. The Group recognises
actuarial gains and losses immediately
in the Group statement of other
comprehensive income. The interest cost
arising on the commitment is recognised
in net finance costs.
(b) Share-based compensation
The Group operates share-based payment
schemes for employees of its subsidiaries
whereby the Company makes awards
of its own shares to employees of its
subsidiaries, and as such recognises
an increase in the cost of investment
in its subsidiaries equivalent to the
equity-settled share-based payment charge
recognised in its subsidiaries’ financial
statements, with the corresponding credit
being recognised directly in equity.
The cost of equity-settled transactions
with employees for awards is measured
by reference to the fair value at the date
on which they are granted. The fair value
is determined by using an appropriate
pricing model.
The cost of equity-settled transactions is
recognised, together with a corresponding
increase in equity, over the period in which
the performance and/or service conditions
are fulfilled (the vesting period). The
cumulative expense recognised for
equity-settled transactions at each
reporting date until the vesting date
reflects the extent to which the vesting
period has expired and the Group’s
best estimate of the number of equity
instruments that will ultimately vest.
The income statement expense or credit
for a period represents the movement
in cumulative expense recognised as
at the beginning and end of that period.
No expense is recognised for awards that
do not ultimately vest, except for equity-
settled transactions where vesting is
conditional upon a market or non-vesting
condition, which are treated as vesting
irrespective of whether or not the market
or non-vesting condition is satisfied,
provided that service conditions are
also satisfied.
Where the terms of an equity-settled
transaction award are modified, the
minimum expense recognised is the
expense as if the terms had not been
modified, if the original terms of the
award are met. An additional expense
is recognised for any modification that
increases the total fair value of the
share-based payment transaction or
is otherwise beneficial to the employee
as measured at the date of modification.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
181
Where an equity-settled award is
cancelled, it is treated as if it vested on the
date of cancellation, and any expense not
yet recognised for the award is recognised
immediately. This includes any award
where non-vesting conditions within the
control of either the entity or the employee
are not met. However, if a new award is
substituted for the cancelled award, and
designated as a replacement award on the
date that it is granted, the cancelled and
new awards are treated as if they were
a modification of the original award, as
described in the previous paragraph. All
cancellations of equity-settled transaction
awards are treated equally, regardless of
whether the entity or the employee cancels
the award.
The dilutive effect of outstanding options
is reflected as additional share dilution
in the computation of diluted earnings
per share.
The proceeds received net of any directly
attributable transaction costs are credited
to share capital (nominal value) and share
premium when the options are exercised.
(c) Bonus plans
The Group recognises a liability in respect
of the best estimate of bonuses payable
where contractually obliged to do so or
where a past practice has created a
constructive obligation.
1.16 Cash and short-term deposits
Cash comprises cash in hand, balances
with banks and on-demand deposits,
and cash with payment service providers.
Short-term deposits are short term, highly
liquid investments that are readily
convertible to known amounts of cash.
They include short-term deposits
originally purchased with maturities
of three months or less.
1.17 Inventories
Inventories are valued at the lower of cost
and net realisable value. Cost of inventory
is determined on a ‘first-in, first-out’ basis.
The cost of finished goods comprises
goods purchased for resale.
Net realisable value is the estimated selling
price in the ordinary course of business.
When necessary, provision is made for
obsolete and slow-moving inventories.
1.18 Taxation
(a) Current tax
Current tax assets and liabilities for the
current and prior periods are measured
as the amount expected to be paid or to
be recovered from the taxation authorities.
The tax rates and tax laws used to compute
the amount are those that are enacted,
or substantively enacted, by the
reporting date.
Current tax relating to items recognised
directly in equity is recognised in equity
and not the income statement.
Management evaluates positions taken
in the tax returns with respect to situations
in which applicable tax regulations
are subject to interpretation at each
reporting date and establishes provisions
where appropriate.
(b) Deferred tax
Deferred tax is provided using the liability
method on temporary differences arising
between the tax bases of assets and
liabilities and their carrying amounts in the
financial statements. However, if deferred
tax arises from the initial recognition of an
asset or liability in a transaction, other than
a business combination, that at the time of
the transaction affects neither accounting
nor taxable profit or loss, it is not accounted
for. Deferred tax is determined using tax
rates (and laws) that have been enacted or
substantively enacted by the balance sheet
date and are expected to apply when the
related deferred tax asset is realised or
the deferred tax liability is settled.
Deferred tax assets are recognised to the
extent that it is probable that future taxable
profit will be available against which the
temporary differences can be utilised.
Deferred tax assets and liabilities are
offset when there is a legally enforceable
right to set off current taxation assets
against current taxation liabilities and it is
the intention to settle these on a net basis.
Deferred tax is provided on temporary
differences arising on investments in
subsidiaries, except where the timing of
the reversal of the temporary difference is
controlled by the Group and it is probable
that the temporary difference will not
reverse in the foreseeable future.
(c) Sales tax
Revenues, expenses and assets are
recognised net of the amount of sales
tax except:
– Where the sales tax incurred on a
purchase of assets or services is not
recoverable from the taxation authority,
in which case the sales tax is recognised
as part of the cost of acquisition of the
asset or as part of the expense item
as applicable; and
– For receivables and payables that
are stated with the amount of sales
tax included.
The net amount of sales tax recoverable
from, or payable to, the taxation authority
is included as part of receivables or
payables in the balance sheet.
1.19 Share capital
Ordinary shares are classified as equity.
1.20 Dividends
Dividends proposed by the Board of
Directors and unpaid at the period end are
not recognised in the financial statements
until they have been approved by
shareholders at the Annual General
Meeting. Interim dividends are recognised
when paid.
1.21 Separately disclosed items
The Group separately discloses those
items which are required to give a full
understanding of the Group’s financial
performance and aid comparability of the
Group’s result between periods. Such
items are considered by the Directors to
require separate disclosure due to their
size or nature in relation to the Group.
1.22 Government grants
Government grants are recognised where
there is reasonable assurance that the
grant will be received, and all attached
conditions will be complied with. When
the grant relates to an expense item, it
is recognised as income on a systematic
basis that the related costs, for which it
is intended to compensate, are expensed.
2 Segmental reporting
(a) Segment information – operating segments
Year ended 30 June 2023
Digital
£m
Grosvenor
Venues
£m
Mecca
Venues
£m
Enracha
Venues
£m
Central
Costs
£m
Total
£m
Continuing operations
Revenue
202.9
306.3
136.3
36.4
681.9
Other operating income
Underlying operating profit (loss)
13.8
16.3
(7.0)
9.1
(13.1)
19.1
Separately disclosed items
(9.1)
(51.7)
(67.1)
(4.2)
3.2
(128.9)
Segment result
4.7
(35.4)
(74.1)
4.9
(9.9)
(109.8)
Finance costs
(12.6)
Finance income
0.8
Other financial losses
(1.1)
Loss before taxation
(122.7)
Taxation
27.1
Loss for the year from continuing operations
(95.6)
Other segment items – continuing operations
Capital expenditure
(10.6)
(19.5)
(12.5)
(1.2)
(0.3)
(44.1)
Depreciation and amortisation
(14.3)
(28.8)
(10.9)
(1.5)
(2.5)
(58.0)
SDI from continuing operations
Impairment charges
(53.3)
(61.5)
(4.1)
(118.9)
Impairment reversals
6.6
6.6
Closure of venues
(3.0)
(4.6)
(0.1)
(7.7)
Amortisation of acquired intangible assets
(8.6)
(8.6)
Integration costs
(0.1)
(0.1)
Business transformation costs
(0.4)
(0.6)
(0.5)
(0.5)
(2.0)
Property-related provisions
(1.4)
(0.5)
(1.9)
Disposal release
3.7
3.7
Year ended 30 June 2022 (restated and re-presented*)
Digital
£m
Grosvenor
Venues
£m
Mecca
Venues
£m
Enracha
Venues
£m
Central
Costs
£m
Total
£m
Continuing operations
Revenue
183.3
296.6
134.0
30.1
644.0
Other operating income
2.6
1.0
3.6
Underlying operating profit (loss)*
13.3
36.2
(7.7)
7.4
(10.7)
38.5
Separately disclosed items
(14.5)
15.5
34.4
7.6
(0.7)
42.3
Segment result
(1.2)
51.7
26.7
15.0
(11.4)
80.8
Finance costs
(13.1)
Finance income
0.1
Other financial gains
5.2
Profit before taxation
73.0
Taxation
(16.9)
Profit for the year from continuing operations
56.1
Other segment items – continuing operations
Capital expenditure
(15.2)
(14.0)
(8.0)
(1.1)
(2.3)
(40.6)
Depreciation and amortisation
(13.2)
(32.4)
(15.1)
(1.3)
(5.4)
(67.4)
SDI from continuing operations
VAT claim – net of costs
29.8
47.7
(0.4)
77.1
Impairment charges
(26.9)
(20.9)
(47.8)
Impairment reversals
13.3
8.7
22.0
Property-related provisions
10.4
10.4
Amortisation of acquired intangible assets
(11.7)
(11.7)
Closure of venues
(0.7)
(2.8)
(1.1)
(4.6)
Integration costs
(2.8)
(2.8)
Gain on remeasurement of previously existing interest
in joint venture
0.8
0.8
Business transformation costs
(0.7)
(0.3)
(1.0)
Acquisition and disposal costs
(0.1)
(0.1)
*
During the year, the Group undertook a review of the Group’s central costs and has concluded that a proportion of them, which are directly attributable to the
relevant business units, should be allocated to those business units, better reflecting the underlying profitability of each segment. This resulted in changes
in the underlying profit (loss) of each business segment in the prior year which has been re-presented in the table above.
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
182
The Group reports segmental information on the basis by which the chief operating decision-makers utilise internal
reporting within the business.
Other operating income for prior years related to Government grants received from reimbursement of employee costs relating
to staff furloughed due to COVID-19 under the Coronavirus Job Retention Scheme, Local Restrictions Support Grants and
Restart Grants to support businesses during national lockdown periods and periods of local restrictions.
Assets and liabilities have not been segmented as this information is not provided to the chief operating decision-makers
on a regular basis.
Capital expenditure comprises cash expenditure on property, plant and equipment and other intangible assets.
(b) Geographical information
The Group operates in three main geographical areas (UK, Continental Europe and Rest of World).
(i) Revenue from customers by geographical area based on location of customer
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
UK
616.0
588.7
Continental Europe
60.5
51.0
Rest of World
5.4
4.3
Total revenue
681.9
644.0
(ii) Non-current assets by geographical area based on location of assets
As at
30 June
2023
£m
As at
30 June
2022
£m
UK
562.0
641.3
Continental Europe
70.2
75.1
Total non-current assets
632.2
716.4
With the exception of the UK, no individual country contributed more than 15% of consolidated sales or assets.
(c) Total revenue and profit from operations
Revenue
Profit
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
Year ended
30 June
2023
£m
Year ended
30 June 2022
(restated)
£m
Exchange translation reserve
681.9
644.0
(95.6)
56.1
Retained earnings
0.3
8.8
681.9
644.0
(95.3)
64.9
(d) Total revenue by income stream
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
Revenue recognised under IFRS 9
Gaming win – Casino
552.1
496.8
Revenue recognised under IFRS 15
Gaming win – Bingo
61.8
79.5
Gaming win – Poker
18.9
19.1
Gaming win – other digital products
5.4
4.3
Food and beverage
39.1
39.0
Other
4.6
5.3
Total revenue recognised under IFRS 15
129.8
147.2
Total revenue
681.9
644.0
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
183
2 Segmental reporting (continued)
(e) Total cost analysis by segment
To increase transparency, the Group has decided to include additional disclosure analysing total costs by type and segment.
A reconciliation of total costs, before SDI, by type and segment is as follows:
Year ended 30 June 2023
Digital
£m
Grosvenor
Venues
£m
Mecca
Venues
£m
Enracha
Venues
£m
Central
Costs
£m
Total
£m
Employment and related costs
28.1
122.0
46.1
17.7
7.7
221.6
Taxes and duties
47.7
64.2
27.1
2.0
1.2
142.2
Direct costs
57.1
28.2
20.6
3.0
108.9
Depreciation and amortisation
14.3
28.8
10.9
1.5
2.5
58.0
Marketing
33.3
6.2
5.7
2.4
0.2
47.8
Property costs
0.8
11.6
6.5
0.6
0.5
20.0
Other
7.8
29.0
26.4
0.1
1.0
64.3
Total costs before SDI
189.1
290.0
143.3
27.3
13.1
662.8
Cost of sales
409.0
Operating costs
253.8
Total costs before SDI
662.8
Year ended 30 June 2022 (restated and re-presented)
Digital
£m
Grosvenor
Venues
£m
Mecca
Venues
£m
Enracha
Venues
£m
Central
Costs
£m
Total
£m
Employment and related costs
27.8
109.0
47.3
14.7
6.9
205.7
Taxes and duties
40.7
61.0
25.6
1.6
0.2
129.1
Direct costs
49.4
23.6
19.9
2.4
95.3
Depreciation and amortisation
13.4
33.3
16.0
1.3
3.4
67.4
Marketing
33.2
5.9
5.8
1.7
0.1
46.7
Property costs
0.5
9.5
4.5
0.6
0.9
16.0
Other
5.0
20.7
23.6
0.4
(0.8)
48.9
Total costs before SDI
170.0
263.0
142.7
22.7
10.7
609.1
Cost of sales
386.5
Operating costs
222.6
Total costs before SDI
609.1
The Group reports segmental information on the basis by which the chief operating decision-makers utilise internal
reporting within the business.
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
184
3 Profit for the year – analysis by nature
The following items have been charged in arriving at the (loss) profit for the year before financing and taxation
from continuing operations:
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
Employee benefit expense
206.9
189.9
Cost of inventories recognised as expense
21.4
18.7
Amortisation of intangibles
15.7
15.4
Depreciation
owned assets (including £21.8m (year ended 30 June 2022: £23.5m) within cost of sales)
23.8
25.4
right-of-use assets (including £16.8m (year ended 30 June 2022: £24.9m) within cost of sales)
19.0
26.6
Amortisation and depreciation within SDI
10.5
12.6
Operating lease rentals payable – sub-lease income
Assets written off
SDI – operating (income) costs (see note 4)
128.9
(42.3)
Auditors’ remuneration for audit services
1.7
1.0
In the year, the Group’s auditors, Ernst & Young LLP, including its network firms, earned the following fees:
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
Audit services
Fees payable to the Company’s auditor for the parent company and consolidated financial statements
1.7
1.0
Other services
Fees payable for the review of Group’s interim consolidated financial statements
1.7
1.0
£35,000 (year ended 30 June 2022: £35,000) of the audit fees related to the parent company.
It is the Group’s policy to balance the need to maintain auditor independence with the benefit of taking advice from the leading firm
in the area concerned and the desirability of being efficient.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
185
4 Separately disclosed items (SDIs)
Note
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
Continuing operations
Impairment charges
10, 11, 12, 13
(118.9)
(47.8)
Impairment reversals
10, 11, 12, 13
6.6
22.0
Closure of venues
(7.7)
(4.7)
Amortisation of acquired intangible assets
(8.6)
(11.7)
Integration costs
(0.1)
(2.8)
Business transformation costs
(2.0)
(0.9)
VAT claim – net of costs
77.1
Property-related provision
(1.9)
10.4
Disposal provision release
3.7
Gain on remeasurement of previously existing interest in joint venture
0.8
Acquisition and disposal related costs
(0.1)
Separately disclosed items
1
(128.9)
42.3
Interest
(0.6)
5.6
Taxation
6
27.7
(10.5)
Separately disclosed items relating to continuing operations
1
(101.8)
37.4
Separately disclosed items relating to discontinued operations
1
Profit on disposal of business
0.3
8.8
Taxation
Total separately disclosed items
1
(101.5)
46.2
1.
It is Group policy to reverse separately disclosed items in the same line as they were originally recognised.
Impairment charges and reversal
During the year, the Group recognised impairment charges of £118.9m (2022: £47.8m) relating to Grosvenor and Enracha venues
and Mecca clubs. Following the last assessment made on 31 December 2022 where impairment charges of £95.4m were recognised,
the Group recognised a further £23.5m impairment charge for the period for a number of reasons, including lower than anticipated
performances, further reduction in forecast earnings and a decision to close a number of clubs and venues (see note 13 for further details).
The Group also recognised a reversal of previously impaired assets of £6.6m (2022: £22.0m Grosvenor and Enracha venues) relating
to Grosvenor venues. The reversals were driven by better than anticipated performance and improved outlook in the identified
Grosvenor venues.
These items are material, non-recurring and as such, have been excluded from underlying results.
Closure of venues
During the year, the Group made the decision to close a number of Grosvenor (£3.0m), Mecca venues (£3.1m) and an Enracha venue
(£0.1m) at a total cost of £6.2m (2022: £4.7m relating to a number of Mecca venues). These relate to onerous contract costs, dilapidations
and strip out costs on leased sites that have been identified for closure. Upon initial recognition of closure provisions, management
uses its best estimates of the relevant costs to be incurred, as well as the expected closure dates.
This item also includes specific dilapidation costs for recently closed clubs. This includes a specific dilapidations cost for recently
closed clubs estimated at £1.5m.
These are material, one-off costs and as such have been excluded from underlying results.
Amortisation of acquired intangible assets
Acquired intangible assets are amortised over the life of the assets with the charge being included in the Group’s reported
amortisation expense. Given these charges are material and non-cash in nature, the Group’s underlying results have been adjusted
to exclude the amortisation expense of £8.6m (2022: £11.7m) relating to the acquired intangible assets of Stride, YoBingo and Rialto.
Integration costs
During the year, £0.1m of costs (2022: £2.8m) have been excluded from the underlying operating results of the Group. These costs
have been incurred to ready the RIDE proprietary platform, acquired in the Stride acquisition, to migrate the legacy Rank brands.
Meccabingo.com successfully migrated in January 2022 and grosvenorcasino.com in September 2022.
Costs directly associated with the integration of business acquisitions are charged to the Group income statement. Such items
are material, infrequent in nature and are not considered to be part of the underlying business performance.
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
186
Business transformation costs
This was a multi-year change programme for the Group focused around revenue growth, cost savings, efficiencies and ensuring the
key enablers are in place. The transformation programme was started in January 2019 and expected to complete by 31 December 2021
but due to COVID-19 this period was extended. The multi-year change programme was a material infrequent programme and was not
considered to be part of the underlying business performance.
During the year £2.0m of costs were incurred and excluded from the underlying results of the Group. Going forward the costs
associated with this programme would form part of the underlying results of the Group.
VAT claim
On 30 June 2021, the Group was informed that the First-tier Tribunal (‘FTT’) had allowed the appeal of the Group on its claim to be
refunded VAT paid on the takings from gaming machines during the period April 2006 to January 2013. Whilst this was a positive
decision for the Group, HMRC had a number of avenues of appeal before this matter reached a definitive conclusion, beginning with
an initial 56-day period from the date of decision in which to lodge an appeal and agree the exact guarantee of the claim with the Group.
Due to this, the transaction was disclosed as contingent assets in the Group’s Annual Report for the year ending 30 June 2021.
On 2 December 2021, the refund was received in relation to this claim comprising £77.5m principal and interest of £5.6m, with costs
directly incurred amounting to £0.4m. This confirms the closure of the claim and the Group assessed no further appeal opportunities
to any parties.
This is a material, one-off amount and as such has been excluded from underlying results.
Property-related provisions
The Group recognised a dilapidation liability (and corresponding dilapidation asset) of £28.7m during the period ending 31 December
2022. As a result, the Group have recognised dilapidation asset depreciation of £1.9m (2022: £nil) and interest on dilapidation liability
of £0.6m (2022: £nil) both recognised as separately disclosed items.
Property related provisions do not relate to the operations of the Group, rather a direct result of potential club or property closure
and are therefore, excluded from underlying results.
In prior years and as a result of the COVID-19 lockdown, the Group determined it was probable that they will be required to make
payments under a property arrangement for which the liability will revert to the Group if the tenant defaults. A provision of £10.4m
was recognised, being the present value of the amount expected to be paid over the remaining term of the lease.
During the prior year, the Group re-considered this provision in light of the current circumstances and situation for both the Group,
the guarantors and the property tenants. It was determined that payment is no longer probable and therefore, the provision was
released in full.
This is a material, one-off provision and as such has been excluded from underlying results consistent with the original recognition
of the provision.
Disposal provision release
In prior years provision has been made for legacy industrial disease and personal injury claims, and other directly attributable costs
arising as a consequence of the sale or closure of previously owned businesses.
During the year, the Group have re-considered this provision by reviewing the historic and recent claims including the final settlement
made. The Group also assessed the likelihood of payment for existing and potential future claims and concluded, on most cases, that
the payment could not be determined as probable. It was therefore determined necessary to release the provision of £3.7m for the year.
Gain on remeasurement of previously existing interest in joint venture
During the prior year, a gain of £0.8m was recognised on the remeasurement of the previously existing interest in a joint venture
following the completion of the purchase of Rank Interactive Limited (previously Aspers Online Limited), see note 34.
The gain is infrequent in nature and does not represent underlying performance and has been excluded from underlying results.
Acquisition and disposal related costs
Acquisition and disposal related costs include non-recurring costs to professional firms that have resulted from acquisition or potential
disposal of a subsidiary. This has been presented as an SDI due to its one-off nature.
Profit on disposal of business
Charges or credits associated with the disposal of part or all of a business may arise. Such disposals may result in one time impacts
that in order to allow comparability means the Group removes the profit or loss from underlying operating results.
The Group also made the decision to release £0.3m of the warranty provision associated with the Belgium casino sale due to the passage
of time, see note 23.
Taxation
The tax impact of all of the above items are also considered not to be part of the underlying operations of the Group.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
187
5 Financing
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
Continuing operations
Finance costs:
Interest on debt and borrowings
(4.8)
(4.5)
Amortisation of issue costs on borrowings
(1.3)
(1.9)
Interest payable on leases
(6.5)
(6.7)
Total finance costs
(12.6)
(13.1)
Finance income:
Interest income on net investments in leases
0.1
0.1
Interest income on short-term bank deposits
0.7
Total finance income
0.8
0.1
Other financial losses
(0.5)
(0.4)
Total net financing charge before SDIs
(12.3)
(13.4)
SDI – interest
(0.6)
5.6
Total net financing charge
(12.9)
(7.8)
Other financial losses include foreign exchange losses on loans and borrowings.
6 Taxation
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
Current income tax
Current income tax – UK
1.3
(0.7)
Current income tax – overseas
(2.0)
(3.5)
Current income tax on SDI
2.6
(3.3)
Amounts over (under) provided in previous period
0.1
(5.4)
Total current income tax credit (charge)
2.0
(12.9)
Deferred tax
Deferred tax – UK
(5.8)
0.2
Deferred tax – overseas
0.1
(1.4)
Impact of rate changes on deferred tax
5.7
(0.2)
Deferred tax on SDI
25.1
(7.2)
Amounts over provided in previous period
4.6
Total deferred tax credit (charge) (note 22)
25.1
(4.0)
Tax credit (charge) in the income statement
27.1
(16.9)
The tax on the Group’s profit before taxation differs from the average rate of UK corporation tax in the period of 20.50% (year ended
30 June 2022: 19.00%), which represents 9 months of 19.00% and 3 months of 25.00%. The differences are explained below:
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
(Loss) profit before taxation on continuing operations
(122.7)
74.3
Tax charge calculated at 20.50% on profit before taxation (year ended 30 June 2022: 19.00%)
25.2
(14.1)
Effects of:
(Expenses) income not deductible for tax purposes
(2.4)
0.8
Difference in overseas tax rates
(2.0)
(3.0)
Impact of rate changes on deferred tax
5.7
(0.2)
Adjustments relating to prior periods
0.1
(0.8)
Deferred tax not recognised
0.5
0.4
Tax credit (charge) in the income statement
27.1
(16.9)
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
188
Tax on SDIs
The taxation impacts of SDIs are disclosed below:
Year ended 30 June 2023
Year ended 30 June 2022
Current
income tax
£m
Deferred
tax
£m
Total
£m
Current
income tax
£m
Deferred
tax
£m
Total
£m
VAT claim – net of costs
(4.6)
(11.1)
(15.7)
Net impairment charges
2.0
23.2
25.2
1.3
3.3
4.6
Property-related provisions
0.2
0.7
0.9
(0.6)
(1.4)
(2.0)
Amortisation of acquired intangible assets
1.3
1.3
1.1
1.1
Closure of venues
0.2
1.3
1.5
0.5
0.4
0.9
Integration costs
0.1
(1.8)
(1.7)
0.1
0.3
0.4
Business transformation costs
0.1
0.4
0.5
0.2
0.2
Tax credit (charge) on SDI
2.6
25.1
27.7
(3.3)
(7.2)
(10.5)
Factors affecting future taxation
The Group operates in a number of territories and so the Group’s profits are subject to tax in various jurisdictions. The Group monitors
income tax developments in these territories which could affect the Group’s tax liabilities.
On 20 June 2023 the UK Finance Bill was substantively enacted in the UK, including legislation to implement the OECD Pillar Two
income taxes for periods beginning on or after 1 January 2024. The Group has applied the exception in the Amendments to IAS 12
issued in May 2023 and has neither recognised nor disclosed information about deferred tax assets or liabilities relating to Pillar Two
income taxes.
UK corporation tax is calculated at 20.50% (year ended 30 June 2022: 19.00%) of the estimated assessable profit for the period.
Taxation for overseas operations is calculated at the local prevailing rates.
On 3 March 2021, the Chancellor of the Exchequer announced the increase in the main rate of UK corporation tax from 19.00%
to 25.00% for the year starting 1 April 2023. This change was substantively enacted on 24 May 2021.
This rate increase will increase the amount of cash tax payments to be made by the Group.
7 Results attributable to the Parent Company
The Company has elected to take the exemption under Section 408 of the Companies Act 2006 not to present the parent company
income statement. The loss for the year ended 30 June 2022 for the Company was £202.2m (year ended 30 June 2022: loss of £14.5m).
8 Dividends paid to equity holders
No dividend in respect of the year ended 30 June 2023 will be recommended at the Annual General Meeting on 19 October 2023
(year ended 30 June 2022: nil).
9 Earnings per share
(a) Basic earnings per share
Year ended 30 June 2023
Year ended 30 June 2022 (restated)
Underlying
SDI
Total
Underlying
SDI
Total
Profit (loss) attributable to equity shareholders
Continuing operations
£5.8m
£(101.8)m
£(96.0)m
£18.7m
£37.4m
£56.1m
Discontinued operations
£0.3m
£0.3m
£8.8m
£8.8m
Total
£5.8m
£(101.5)m
£(95.7)m
£18.7m
£46.2m
£64.9m
Weighted average number of ordinary
shares in issue
468.4m
468.4m
468.4m
468.4m
468.4m
468.4m
Basic earnings (loss) per share
Continuing operations
1.2p
(21.7)p
(20.5)p
4.0p
8.0p
12.0p
Discontinued operations
0.1p
0.1p
1.9p
1.9p
Total
1.2p
(21.6)p
(20.4)p
4.0p
9.9p
13.9p
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
189
9 Earnings per share (continued)
(b) Diluted earnings per share
Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares in issue to assume conversion
of all dilutive potential ordinary shares. Share options issued to employees are not regarded as instruments that could potentially
dilute basic earnings per share in the future, being antidilutive, they are not included in the calculation of weighted average number
of shares.
Year ended 30 June 2023
Year ended 30 June 2022 (restated)
Underlying
SDI
Total
Underlying
SDI
Total
Weighted average number
of ordinary shares in issue
468.4m
468.4m
468.4m
468.4m
468.4m
468.4m
Number of shares used for fully
diluted earnings per share
468.4m
468.4m
468.4m
468.4m
468.4m
468.4m
Diluted earnings (loss) per share
Continuing operations
1.2p
(21.7)p
(20.5)p
4.0p
8.0p
12.0p
Discontinued operations
0.1p
0.1p
1.9p
1.9p
Total
1.2p
(21.6)p
(20.4)p
4.0p
9.9p
13.9p
10 Intangible assets
Group
Goodwill
£m
Casino
and other
gaming
licences and
concessions
£m
Software
and
development
£m
Brands and
customer
relationships
£m
Total
£m
Cost
At 1 July 2021
218.2
277.8
129.9
21.3
647.2
Additions
2.1
11.0
1.4
14.5
Disposals
Exchange adjustments
0.1
(0.2)
(0.1)
At 30 June 2022
220.3
277.9
140.7
22.7
661.6
Additions
12.9
0.2
13.1
Disposals
(0.7)
(3.0)
(3.7)
Reallocation
1
4.0
4.0
Exchange adjustments
0.1
0.1
At 30 June 2023
220.3
278.0
156.9
19.9
675.1
Aggregate amortisation and impairment
At 1 July 2021
60.7
69.6
12.3
142.6
Charge for the year
0.1
21.8
5.2
27.1
Impairment charges
13.4
13.4
Impairment reversal
(15.0)
(15.0)
Exchange adjustments
(0.1)
(0.1)
At 30 June 2022
59.1
91.4
17.5
168.0
Charge for the year
0.1
20.7
3.5
24.3
Impairment charges
27.7
27.7
Impairment reversal
Disposal
(0.7)
(3.0)
(3.7)
Reallocation
1
2.1
2.1
Exchange adjustments
(0.1)
(0.1)
At 30 June 2023
86.8
113.5
18.0
218.3
Net book value at 30 June 2022
220.3
218.8
49.3
5.2
493.6
Net book value at 30 June 2023
220.3
191.2
43.4
1.9
456.8
1.
Management identified £1.9m of net book value which should be reclassified from property, plant and equipment to intangible assets. These have been reflected
in the reallocation line in the note above.
Amortisation charge for the year of £24.3m (30 June 2022: £27.1m) comprises of £8.6m (30 June 2022: £11.7m) recognised in respect
of SDI relating to continuing operations and £15.8m (30 June 2022: £15.4m) in respect of operating profit before SDI.
Net impairment charges for the year of £27.7m (30 June 2022: £1.6m) have been recognised in respect of SDI relating to continuing
operations, comprising of an impairment charge of £27.7m (30 June 2022: £13.4m) and impairment reversals of £nil (30 June 2022: £15.0m).
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
190
Software includes internally-generated computer software and development technology with a net book value of £3.3m (30 June 2022:
£3.2m). Included in software and development are assets in the course of construction of £1.2m (30 June 2022: £1.0m).
Brands and customer relationships are fair value adjustments that arose on acquisition.
Intangible assets have been reviewed for impairment as set out in note 13.
11 Property, plant and equipment
Group
Land and
buildings
£m
Fixtures,
fittings,
plant and
machinery
£m
Leasehold
improvements
£m
Total
£m
Cost
At 1 July 2021
109.8
462.4
572.2
Reallocation between categories
2
(74.0)
74.0
At 1 July 2021 (Re-presented)
35.8
462.4
74.0
572.2
Additions
0.3
25.6
0.2
26.1
Disposals
(5.1)
(5.1)
Exchange adjustments
(0.1)
(0.1)
At 30 June 2022
36.1
482.8
74.2
593.1
Additions
29.4
30.3
59.7
Disposals
(1.4)
(14.3)
(4.3)
(20.0)
Reallocation
1
0.8
(4.8)
(4.0)
Exchange adjustments
(0.2)
(0.2)
At 30 June 2023
35.5
492.9
100.2
628.6
Accumulated depreciation and impairment
At 1 July 2021
69.5
385.3
454.8
Reallocation between categories
2
(57.3)
57.3
At 1 July 2021 (Re-presented)
12.2
385.3
57.3
454.8
Charge for the year
0.4
22.7
2.3
25.4
Impairment charges
0.1
8.4
1.8
10.3
Impairment reversal
(5.3)
(5.3)
Disposals
(5.1)
(5.1)
Exchange adjustment
(0.1)
(0.1)
At 30 June 2022
12.7
405.9
61.4
480.0
Charge for the year
0.3
21.6
3.8
25.7
Impairment charges
4.2
23.2
24.2
51.6
Impairment reversal
(3.8)
(0.5)
(4.3)
Disposals
(1.4)
(14.1)
(4.3)
(19.8)
Reallocation
(2.1)
(2.1)
At 30 June 2023
15.8
430.7
84.6
531.1
Net book value at 30 June 2022
23.4
76.9
12.8
113.1
Net book value at 30 June 2023
19.7
62.2
15.6
97.5
1.
Management identified £1.9m of net book value which should be reclassified from property, plant and equipment to intangible assets. These have been reflected
in the reallocation line in the note above.
2.
Management identified £8.9m of net book value which should be reclassified from land and buildings to leasehold improvements. These have been reflected
in the reallocation line in the comparative in the note above, for better comparability.
Included in Leasehold improvements is the recognition of a general dilapidation asset and corresponding liability for all UK venues.
The Group has recognised the addition based on the recent closures of venues in FY21, FY22 and FY23, the possibility of future
closures and the downturn in the trading outlook, together with a hardening position from landlords and recessionary environment
making certain properties less attractive.
Net impairment charges for the year of £47.3m (30 June 2022: £5.0m) have been recognised in respect of SDI relating to
continuing operations, comprising of an impairment charge of £51.6m (30 June 2022: £10.3m) and impairment reversals of £4.3m
(30 June 2022: £5.3m).
Included in property, plant and equipment are assets in the course of construction of £7.1m (30 June 2022: £11.9m).
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
191
12 Right-of-use assets
Group
Right-of-use
land and
buildings
£m
Right-of-use
fleet and
machines
£m
Total
£m
Cost
At 1 July 2021
194.4
5.0
199.4
Additions
21.9
21.9
At 30 June 2022
216.3
5.0
221.3
Additions
19.1
19.1
Disposals
(1.2)
(1.2)
Exchange adjustments
(0.2)
(0.1)
(0.3)
At 30 June 2023
234.0
4.9
238.9
Accumulated depreciation and impairment
At 1 July 2021
68.4
2.4
70.8
Charge for the year
25.0
1.6
26.6
Impairment charges
24.0
24.0
Impairment reversal
(1.8)
(1.8)
Exchange adjustment
0.1
0.1
At 30 June 2022
115.7
4.0
119.7
Charge for the year
18.1
0.9
19.0
Impairment charges
39.6
39.6
Impairment reversal
(2.3)
(2.3)
Disposals
(1.2)
(1.2)
At 30 June 2023
169.9
4.9
174.8
Net book value at 30 June 2022
100.6
1.0
101.6
Net book value at 30 June 2023
64.1
64.1
Net impairment charges for the year of £37.3m (30 June 2022: £22.2m) have been recognised in respect of SDI relating to
continuing operations, comprising of an impairment charge of £39.6m (30 June 2022: £24.0m) and impairment reversals of £2.3m
(30 June 2022: £1.8m).
13 Impairment reviews
Group
The Group considers each venue to be a separate cash-generating unit (‘CGU’). The Group’s digital operations consist of the UK digital
business and the International digital business. UK digital and International digital are each assessed as separate CGUs. The individual
Grosvenor venues are aggregated for the purposes of allocating the Grosvenor goodwill.
As at 30 June 2023, goodwill and indefinite life intangible assets considered significant in comparison to the Group’s total carrying
amount of such assets have been allocated to groups of CGUs as follows:
Goodwill
Intangible assets
As at 30 June
2023
£m
As at 30 June
2022
£m
As at 30 June
2023
£m
As at 30 June
2022
£m
Grosvenor – group of CGUs
1
80.9
80.9
179.5
206.4
UK digital CGUs
108.5
108.5
International digital CGUs
30.9
30.9
Enracha CGUs
2
11.6
12.2
Total
220.3
220.3
191.1
218.6
1.
Each Grosvenor venue is a separate CGU. Each venue holds at least one licence, but can hold multiple licences, which represents an indefinite life intangible asset.
The individual Grosvenor venues are aggregated for the purposes of allocating the Grosvenor goodwill.
2.
Each Enracha venue is a separate CGU. As no individual venue CGU is significant in comparison to the total carrying amounts of intangible assets and other assets,
the venue CGUs have been presented on aggregated basis.
The carrying amounts of the Group’s non-financial assets, other than inventories and deferred tax assets, are reviewed at each reporting
date to determine whether there is any indication of impairment as required by IAS 36. If any such indication exists, then the asset’s
or CGU’s recoverable amount is estimated. For goodwill and intangible assets that have indefinite lives, the recoverable amount of the
related CGU or group of CGUs is estimated each year at the same time. The recoverable amount is determined based on the higher of
the fair value less costs of disposal and value in use. The nature of the test requires that the Directors exercise judgement and estimation.
The impairment test was conducted in June 2023; management is satisfied that the assumptions used were appropriate and that
the goodwill asset is not impaired, no reasonable possible changes in assumptions will result in an impairment and therefore
no sensitivity analysis has been disclosed.
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
192
Testing is carried out by allocating the carrying value of these assets to CGUs, as set out above, and determining the recoverable
amounts of those CGUs. The individual CGUs were first tested for impairment and then the group of CGUs to which goodwill is
allocated were tested. Where the recoverable amount exceeds the carrying value of the CGUs, the assets within the CGUs are
considered not to be impaired. If there are legacy impairments for such assets, except goodwill, these are considered for reversal.
The recoverable amounts of all CGUs or group of CGUs have been calculated with reference to their value in use. Value in use
calculations are based upon estimates of future cash flows derived from the Group’s strategic plan for the following five years. The
strategic plan is updated in the final quarter of the financial year and has been approved by the Board of Directors. Future cash flows
will also include an estimate of long-term growth rates which are estimated by business unit.
Pre-tax discount rates are applied to each CGU or group of CGUs’ cash flows and reflect both the time value of money and the risks
that apply to the cash flows of that CGU or group of CGUs. These estimates have been calculated by external experts and are based
on typical debt and equity costs for listed gaming and betting companies with similar risk profiles. The rates adopted are disclosed
in the table below.
Pre-tax discount rate
Long-term growth rate
2022/23
2021/22
2022/23
2021/22
Grosvenor venues
12.17%
11.3%
2%
2%
Mecca venues
12.17%
11.3%
0%
0%
UK digital
12.57%
13.0%
2%
2%
International digital
12.63%
14.7%
2%
2%
Enracha venues
13.83%
12.5%
2%
2%
Expenses are assessed separately by category. Assumptions include an extrapolation of recent cost inflation trends, known inflation
trends such as national living wage and an expectation that costs will be incurred in line with agreed contractual rates.
Where a CGU does not have goodwill or indefinite life intangible assets, the CGU is only assessed for impairment where an indicator
of impairment to the associated definite life intangible, right-of-use assets and/or property, plant and equipment is identified.
The approach to determine recoverable amounts for a CGU without goodwill or indefinite life intangibles is the same as that described
above and is determined based on the higher of fair value less costs of disposal and value in use.
As a result of the procedures outlined above, the following impairment charges and impairment reversal have been recognised during
the year and disclosed within SDIs in the Group income statement.
Property,
plant and
equipment
£m
Right-of-use
asset
£m
Intangible
assets
£m
Total
£m
Impairment charges
Grosvenor venues
1
(18.9)
(7.5)
(26.9)
(53.3)
Mecca venues
2
(31.8)
(29.7)
(61.5)
Enracha venues
3
(0.9)
(2.4)
(0.8)
(4.1)
Impairment reversals
Grosvenor venues
1
4.3
2.3
6.6
Enracha venues
3
Net impairment (charge) reversals
(47.3)
(37.3)
(27.7)
(112.3)
1.
Impairment charge and reversal are recorded at the different individual Grosvenor venue CGUs. The total value in use of the CGUs where an impairment charge
or impairment reversal was recognised totalled to £108.7m.
2.
Impairment charge and reversal are recorded at the different individual Mecca venue CGUs. The total value in use of the CGUs where an impairment charge
or impairment reversal was recognised totalled to £13.4m.
3.
Impairment charge and reversal are recorded at the different individual Enracha venue CGUs. The total value in use of the CGUs where an impairment charge
or impairment reversal was recognised totalled to £60.1m.
Mecca clubs and Grosvenor and Enracha venues had indicators of impairment, primarily caused by lower than anticipated
performance post the pandemic, and low level of forecast earnings, or a decision to close venues. This further resulted in a decision
to close a Grosvenor venue and a number of Mecca clubs which resulted in impairment of £7.1m.
During the prior year, the Group also recognised a reversal of previously impaired assets of £6.6m relating to Grosvenor venues
(2022: £22.0m). The reversals were driven by better than anticipated performance and improved outlook in the in the identified
Grosvenor and Enracha venues.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
193
13 Impairment reviews (continued)
Sensitivity of impairment review
The calculation of value in use is most sensitive to the following assumptions:
revenue growth
discount rates
growth rates used to extrapolate cash flow beyond the forecast period
Revenue growth − the Group prepared cash flow projections derived from the most recent budget for the year ending 30 June 2024 and
the Group’s strategic plan to 30 June 2027, which applied a growth rate reflecting management’s strategy for a period of three (3) years
based on past performance and expectations of future changes in the market and Group’s operating model.
Discount rates − discount rates represent the current market assessment of the risks specific to each CGU, taking into consideration
the time value of money and individual risks of the underlying assets that have not been incorporated in the cash flow estimates.
The discount rate calculation is based on the specific circumstances of the Group and its operating segments and is derived from
its weighted average cost of capital (WACC). The WACC takes into account both debt and equity. The cost of equity is derived from
the expected return on investment by the Group’s investors. The cost of debt is based on the interest-bearing borrowings the Group
is obliged to service. Segment-specific risk is incorporated by applying individual beta factors. The beta factors are evaluated annually
based on publicly available market data. Adjustments to the discount rate are made to factor in the specific amount and timing of the
future tax flows in order to reflect a pre-tax discount rate.
Growth rate estimates − medium-term growth rates applied to the value-in-use calculations of each CGU reflect management’s strategy
for a period of three (3) years to five (5) years. Terminal values were determined using a long-term growth assumption for each CGU
noted in the table above.
Earnings multiples − utilised in determining the terminal value within the Grosvenor CGUs.
The Group assessed the impact of climate change in the impairment review and considers that the most significant impacts would be
in relation to the cost of energy to the Group for which best estimates have been factored into future forecasts. The Group constantly
monitors the latest government legislation in relation to climate related matters. At the current time, no legislation has been passed
that will impact the Group. The Group will adjust the key assumptions used in value in use calculations and sensitivity to changes
in assumptions should a change be required.
The Group has carried out sensitivity analysis on the reasonable possible changes in key assumptions in the impairment tests for
(a) each CGU or group of CGUs to which goodwill has been allocated and (b) its venue CGUs (including indefinite life intangible assets’).
For Grosvenor, Mecca and Enracha venues, the following sensitivities would result in changes to the recognised impairments.
No reasonable possible changes in assumptions will result in an impairment and therefore no sensitivity analysis has been disclosed
for Digital CGUs.
Grosvenor Venues CGUs
Key Assumption
Reasonable Possible Change
Impact on impairment
£m
Revenue growth
10% decrease in revenue in year 1 – London
Increase
(0.9)
10% decrease in revenue in year 1 – Rest of UK
Increase
(2.5)
10% increase in revenue in year 1 – London
Decrease
10% increase in revenue in year 1 – Rest of UK
Decrease
1.4
Pre-tax discount rates
1% decrease in discount rates
Decrease
1.1
1% increase in discount rates
Increase
(1.0)
Earnings multiples
10% decrease in earnings multiples
Increase
(2.2)
10% increase in earnings multiples
Decrease
1.5
Long-term growth rates
1% decrease in long-term growth rates
Increase
(0.3)
1% increase in long-term growth rates
Decrease
0.3
Mecca Venues CGUs
Key Assumption
Reasonable Possible Change
Impact on impairment
£m
Revenue growth
10% decrease in revenue in year 1
Increase
(1.1)
10% increase in revenue in year 1
Decrease
1.2
Pre-tax discount rates
1% decrease in discount rates
Decrease
0.6
1% increase in discount rates
Increase
(0.6)
Long-term growth rates
1% decrease in long–term growth rates
Increase
(0.4)
1% increase in long–term growth rates
Decrease
0.5
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
194
International Venues
Key Assumption
Reasonable Possible Change
Impact on impairment
£m
Revenue growth
10% decrease in revenue in year 1
Increase
(1.2)
10% increase in revenue in year 1
Decrease
1.2
Pre-tax discount rates
1% decrease in discount rates
Decrease
1.0
1% increase in discount rates
Increase
(0.9)
Earnings multiples
10% decrease in earnings multiples
Increase
(0.2)
10% increase in earnings multiples
Decrease
0.2
Long-term growth rates
1% decrease in long–term growth rates
Increase
(0.4)
1% increase in long–term growth rates
Decrease
0.4
14 Investments
(a) Group investments
On 21 April 2022, Rank completed the purchase of the remaining 50% shareholding in Rank Interactive Limited (formerly known as
Aspers Online Limited) for £1.3m made up of (i) cash consideration of £1 (ii) loan repayment of £0.5m and (iii) deferred consideration
of £0.8m, refer to note 34 for details.
(b) Company investments
As at
30 June
2023
£m
As at
30 June
2022
£m
Cost
At start of year
1,452.3
1,452.3
At end of year
1,452.3
1,452.3
Provision for impairment
At start of year
320.5
320.5
Impairment charge
182.6
At end of year
503.1
320.5
Net book value at start of year
1,131.8
1,131.8
Net book value at end of year
949.2
1,131.8
The Company calculates a recoverable amount of its subsidiaries based upon the Board approved strategic plans and business models
and, where required, adjustments for long-term provisions and net intercompany positions are made.
Company
The Company also tests annually the carrying value of its investments in subsidiaries, being its investments in Rank Nemo
(Twenty-Five) Limited, a holding company for all companies within the Group with the exception of Rank Group Finance plc which
acts as the Group’s financing company.
Consistent with the prior year, the recoverable amount was calculated by reference to value in use. The value in use of the Company’s
investment in Rank Group Finance Limited is estimated based on the net assets of the company which principally consist of amortised
cost receivables and so is considered to approximate value in use.
The calculation of value in use for Rank Nemo (Twenty-Five) Limited is based upon estimates of future cash flows from the Group’s
CGUs and derived from the Group’s strategic plan for the following three years and, where required, adjustments for long-term
provisions and lease liabilities. The key assumptions underlying the forecasts are those described above with regards to the
impairment testing of the Group’s CGUs.
As a result of the procedures outlined above, the following impairment charges have been recognised during the year.
Investment in Rank Nemo (Twenty-Five) Limited
Investment in Rank Group Finance PLC
Total
£m
Impairment charges
182.6
182.6
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
195
14 Investments (continued)
Sensitivity of impairment review
The calculation of value in use for Rank Nemo (Twenty-Five) Limited is most sensitive to the following assumptions like revenue
growth, discount rates and growth rates used to extrapolate the cashflows of CGUs beyond the forecast period.
Key Assumption
Reasonable Possible Change
Impact on impairment
£m
Revenue growth
10% decrease in revenue in year 1 – Grosvenor
Increase
(95.9)
10% decrease in revenue in year 1 – Mecca
Increase
(1.1)
10% decrease in revenue in year 1 – Enracha
Increase
(6.1)
10% decrease in revenue in year 1 – International Digital
Increase
(4.5)
10% decrease in revenue in year 1 – UK Digital
Increase
(161.8)
10% decrease in revenue in year 1 – Grosvenor
Decrease
65.9
10% increase in revenue in year 1 – Mecca
Decrease
1.1
10% increase in revenue in year 1 – Enracha
Decrease
6.1
10% increase in revenue in year 1 – International Digital
Decrease
4.5
10% increase in revenue in year 1 – UK Digital
Decrease
17.8
Pre-tax discount rates
1% decrease in discount rates – Grosvenor
Decrease
46.5
1% decrease in discount rates – Mecca
Decrease
0.9
1% decrease in discount rates – Enracha
Decrease
7.1
1% decrease in discount rates – International Digital
Decrease
3.8
1% decrease in discount rates – UK Digital
Decrease
16.1
1% increase in discount rates – Grosvenor
Increase
(41.4)
1% increase in discount rates – Mecca
Increase
(0.8)
1% increase in discount rates – Enracha
Increase
(5.8)
1% increase in discount rates – International Digital
Increase
(3.3)
1% increase in discount rates – UK Digital
Increase
(14.2)
Long-term growth rates
1% decrease in long-term growth rates – Grosvenor
Increase
(11.6)
1% decrease in long-term growth rates – Mecca
Increase
(1.7)
1% decrease in long-term growth rates – Enracha
Increase
(3.5)
1% decrease in long-term growth rates – International Digital
Increase
(2.6)
1% decrease in long-term growth rates – UK Digital
Increase
(14.2)
1% increase in long-term growth rates – Grosvenor
Decrease
12.8
1% increase in long-term growth rates – Mecca
Decrease
1.8
1% increase in long-term growth rates – Enracha
Decrease
4.1
1% increase in long-term growth rates – International Digital
Decrease
2.8
1% increase in long-term growth rates – UK Digital
Decrease
15.4
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
196
The Company owns directly or indirectly 100% (unless otherwise noted) of the ordinary share capital and voting rights
of the following companies:
Name
Country of
incorporation
Principal activities
Registered office address
Daub Alderney Limited
10
Alderney
Support services to interactive
gaming
Inchalla, Le Val, Alderney GY9 3UL
QSB Gaming Limited
Alderney
Intermediary holding company
La Corvee House, La Corvee,
Alderney, GY9 3TQ
Rank Digital Gaming
(Alderney) Limited
10,11
Alderney
Dormant
La Corvee House, La Corvee,
Alderney, GY9 3TQ
8Ball Games Limited
9
England and Wales
Marketing services
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Grosvenor Casinos (GC)
Limited
England and Wales
Casinos
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Grosvenor Casinos Limited
England and Wales
Casinos
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Linkco Limited
9
England and Wales
Processing of credit transfers
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Luda Bingo Limited
England and Wales
Dormant
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Mecca Bingo Limited
England and Wales
Social and Bingo clubs
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank (U.K.) Holdings Limited
England and Wales
Dormant
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Casino Holdings Limited
England and Wales
Intermediary holding company
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Digital Holdings Limited
England and Wales
Intermediary holding company
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Digital Limited
England and Wales
Support services to interactive
gaming
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Group Finance Plc
1
England and Wales
Funding operations for the Group
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Group Gaming Division
Limited
England and Wales
Intermediary holding company and
property services
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Group Holdings Limited
England and Wales
Dormant
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Leisure Holdings
Limited
England and Wales
Intermediary holding company and
corporate activities
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Leisure Limited
9
England and Wales
Adult gaming centres in Mecca and
Grosvenor Casinos venues
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Leisure Machine
Services Limited
England and Wales
Dormant
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Nemo (Twenty-Five)
Limited
1
England and Wales
Intermediary holding company
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Overseas Holdings
Limited
England and Wales
Intermediary holding company
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
RO Nominees Limited
England and Wales
Dormant
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Spacebar Media Limited
9
England and Wales
Development and maintenance of
online gaming software
Unit 450 Highgate Studios 53-79
Highgate Road, Kentish Town,
London, NW5 1TL
Stride Together Limited
9
England and Wales
Support services to interactive
gaming
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
The Gaming Group Limited
9
England and Wales
Casinos
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
The Rank Organisation
Limited
England and Wales
Dormant
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Think Beyond Media Limited
9
England and Wales
Marketing services
Unit 441/2 Highgate Studios 53-79
Highgate Road, Kentish Town,
London, NW5 1TL
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
197
Name
Country of
incorporation
Principal activities
Registered office address
Rank Interactive Limited
(formerly known as Aspers
Online Limited)
7
England and Wales
Interactive gaming
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Upperline Marketing
Limited
6,9
England and Wales
Support services to interactive
gaming
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
MRC Developments Limited
England and Wales
Dormant
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Precision Industries
Limited
5
England and Wales
Dormant
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Rank Speciality Catering
Limited
5
England and Wales
Dormant
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Associated Leisure France
Properties SCI
4
France
Dormant
Zi Sud, 12 Rue des Petits Champs,
35400, St Malo, France
Associated Leisure France
SARL
4
France
Dormant
4 Rue Joseph Monier, 92859 Rueil
Malmaison, Cades, France
Rank Digital Services
(Gibraltar) Limited
Gibraltar
Marketing and property services
Second Floor, Icom House, 1/5 Irish
Town, Gibraltar
Rank Interactive (Gibraltar)
Limited
8
Gibraltar
Interactive gaming
Second Floor, Icom House, 1/5 Irish
Town, Gibraltar
Mindful Media Limited
Guernsey
Dormant
Kingsway House, Havilland Street,
St Peter Port, Guernsey, GY1 2QE
Passion Gaming Private
Limited
2
India
Online operator of digital card
games in India
2nd Floor, SCO No 350, Sector 9,
Urban Estate, Panchkula, Haryana,
India
Netboost Media Limited
Israel
Marketing services
5 Ha’Chilazon Street, Ramat Gan,
Israel
S.T.R. Financials Limited
3
Israel
Dormant
58 Harakevet St. Electra City Tower
Tel-Aviv 6777016 Israel
Stride Gaming Limited
Jersey
Intermediary holding company
12 Castle Street, St. Helier Jersey
JE2 3RT
Bingosoft Plc
Malta
Interactive gaming
Vault 14, Level 2, Valletta
Waterfront, Floriana, FRN 1914,
Malta
Stride Gaming Spain Plc
5
Malta
Dormant
Level 3, Valleta Buildings, South
Street, Valletta VLT 1103, Malta
Rank Interactive Services
(Mauritius) Limited (formerly
known as SRG Services
Limited)
12
Mauritius
Shared services support
Suite 112 Grand Bay Business Park,
Grand Bay 1305-02, Republic of
Mauritius
Stride Investment
Mauritius
Intermediary holding company
c/o Mauri Experta Ltd., Office 2,
Level 4, Iconebene, Lot B441, Rue
de L’Institut, Ebene, Republic of
Mauritius
Shifttech (Pty) Limited
South Africa
Development and maintenance of
online gaming software
Unit 10, 10 Pepper Street, Cape
Town, Western Cape 8001, South
Africa
Conticin SL
Spain
Operator of parking for social and
bingo clubs
Calle Balmes Nº 268-270 1st Floor,
08006, Barcelona, Spain
Gotfor SA
Spain
Social and bingo clubs
Carrer del Papa Pius XI, 114, 08208
Sabadell, Barcelona, Spain
Rank Cataluña SA
Spain
Social and bingo clubs
Calle Balmes Nº 268-270 1st Floor,
08006, Barcelona, Spain
Rank Centro SA
Spain
Social and bingo clubs
Calle Espoz y mina Nº 8, 1st centro,
28012, Madrid, Spain
Rank Digital España SA
13
Spain
Dormant
Calle Balmes Nº 268-270 1st Floor,
08006, Barcelona, Spain
Rank Holding España SA
Spain
Intermediary holding company
Calle Balmes Nº 268-270 1st Floor,
08006, Barcelona, Spain
Notes to the financial statements
Continued
14 Investments (continued)
The Rank Group Plc
Annual Report 2023
198
Name
Country of
incorporation
Principal activities
Registered office address
Rank Stadium Andalucia SL
Spain
Arcade and sports betting
Calle Balmes Nº 268-270 1st Floor,
08006, Barcelona, Spain
Top Rank Andalucia SA
Spain
Social and bingo clubs
Conde Robledo 1, 14008, Cordoba,
Spain
Verdiales SL
Spain
Social and bingo clubs
Sala Andalucía, Ronda,
Capuchinos 19, 41008, Sevilla,
Spain
Rank America Inc.
5
U.S.A.
Dormant
The Corporation Trust Company,
1209 Orange Street, Wilmington,
DE 19801, USA
1.
Directly held by the Company.
2. 51% investment and year end 31 March.
3. Year end 31 August.
4. Year end 31 October.
5.
Year end 31 December. Stride Gaming Spain plc is in the process of liquidation as at 30 June 2023.
6.
Principal activities are carried out in Malta through its Malta branch.
7.
Acquired the remaining 50% ownership in joint venture interest on 1 April 2022, see note 34.
8.
Principal activity changed from Dormant to Interactive Gaming with effect from 1 July 2022.
9.
Rank Group plc has issued a parental guarantee exempting the company from the requirements of the Companies Act 2006 related to the audit of individual
accounts by virtue of s479A of the Act.
10. Transfer of business activities to Rank Interactive (Gibraltar) Limited took place on 1 July 2022.
11. Principal activity changed from Interactive Gaming to Dormant with effect from 1 July 2022.
12. Name changed to Rank Interactive Services (Mauritius) Limited on 6 October 2022.
13. Rank Digital España SA transferred its digital business to Bingosoft and became Dormant on 2 November 2021.
The principal activities are carried out in the country of incorporation as indicated above unless otherwise noted.
All subsidiary undertakings have a 30 June year end unless otherwise indicated.
(c) Non-controlling interest (NCI)
Set out below is the summarised financial information for the subsidiary that has non-controlling interests. The amounts disclosed
for each subsidiary are before intercompany eliminations.
Non-controlling interest arises on 49% of the net assets of Passion Gaming Private Limited which was valued using the proportionate
share method per IFRS 3.
As at
30 June
2023
£m
As at
30 June
2022
£m
Current assets
2.1
1.4
Current liabilities
(0.6)
(0.6)
Current net assets
1.5
0.8
Non-current assets
0.1
0.1
Non-current liabilities
(1.0)
(1.0)
Non-current assets
(0.9)
(0.9)
Net assets
0.6
(0.1)
Accumulated NCI
0.3
(0.1)
15 Inventories
Group
As at
30 June
2023
£m
As at
30 June
2022
£m
Finished goods
2.2
2.3
There were no write downs of inventory in the year (30 June 2022: £nil).
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
199
16 Other receivables
Group
As at
30 June
2023
£m
As at
30 June
2022
£m
Current
Other receivables
13.4
10.7
Less: provisions for impairment of other receivables
(0.9)
(1.6)
Other receivables – net
12.5
9.1
Net investment in lease
1.4
1.4
Prepayments
15.2
23.7
Other receivables – current
29.1
34.2
Non-current
Other receivables
6.2
6.7
Net investment in lease
Other receivables – non-current
6.2
6.7
Group
The Directors consider that the carrying value of other receivables approximate to their fair value.
As at 30 June 2023, other receivables of £0.3m (30 June 2022: £1.3m) were past due but not impaired.
The other classes within receivables do not contain impaired assets.
The maximum exposure to credit risk at the reporting date is the fair value of each class of receivable mentioned above. The Group
does not hold any collateral as security.
17 Government grants
Group
As at
30 June
2023
£m
As at
30 June
2022
£m
At the start of the year
0.8
Receivable in the year
3.6
Cash received
(4.4)
At the end of the year
Government grants were received under the Coronavirus Job Retention Scheme in the UK and similar schemes in other countries
in which the Group operates.
18 Trade and other payables
Group
Company
As at
30 June
2023
£m
As at
30 June
2022
£m
As at
30 June
2023
£m
As at
30 June
2022
£m
Current
Trade payables
13.4
35.8
Social security and other taxation
31.6
29.3
Other payables
37.6
32.5
0.7
0.4
Accruals
43.5
33.5
Trade and other payables – current
126.1
131.1
0.7
0.4
Included within other payables as at 30 June 2022 is £5.9m UK Gambling commission fine issued to Daub Alderney Limited, a Stride
licensed entity. This has been settled during the year.
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
200
19 Income tax
Group
Company
As at
30 June
2023
£m
As at
30 June
2022
£m
As at
30 June
2023
£m
As at
30 June
2022
£m
Income tax receivable
14.9
8.1
8.3
Income tax payable
(5.7)
(4.2)
Net income tax receivable
9.2
3.9
8.3
20 Financial assets and liabilities
(a) Interest-bearing loans and borrowings
Group
As at
30 June
2023
£m
As at
30 June
2022
£m
Current interest-bearing loans and borrowings
Bank overdrafts
1.5
Obligations under leases
42.2
40.4
Term loans
44.4
34.4
Revolving credit facility
18.0
Other current loans
Accrued interest
0.4
0.5
Unamortised facility fees
(0.6)
(1.0)
Total current interest-bearing loans and borrowings
105.9
74.3
Non-current interest-bearing loans and borrowings
Obligations under leases
126.8
141.3
Term loans
44.4
Other non-current loans
Unamortised facility fees
(0.3)
Total non-current interest-bearing loans and borrowings
126.8
185.4
Total interest-bearing loans and borrowings
232.7
259.7
Sterling
232.7
259.7
Total interest-bearing loans and borrowings
232.7
259.7
Term loan facilities
The £128.1m term loan signed on 31 May 2019 has interest payable on a periodic basis depending on the loan drawn. The facility
carries a floating rate of interest which, on 1 January 2022, changed from LIBOR to SONIA. The total term loan at 30 June 2023
was £44.4m (30 June 2022: £78.8m), a reduction in the year following the third scheduled repayment of £34.4m made in May 2023.
Following the Group completing a refinancing of its revolving credit facilities in August 2023, the Group repaid the outstanding
balance of £44.4m in full.
Revolving credit facilities (‘RCF’)
At 30 June 2023, the Group had total revolving credit facilities (‘RCFs’) of £80.0m, comprising three bilateral RCFs of £25.0m, £40.0m
and £15.0m which mature in August 2023 (extended from July 2023), May 2024 and February 2025 respectively. The facilities all carry
a floating rate of interest which were based on LIBOR until it transitioned to SONIA on 1 January 2022. At 30 June 2023, £18.0m of the
RCF was drawn (30 June 2022: £nil), providing the Group with £62.0m of undrawn committed facilities.
On 7 August 2023, the Group signed a new RCF for £25.0m with one of its relationship banks. In addition, the Group’s existing £80.0m
of RCFs were reduced to a total of £75.0m, with each bank providing £25.0m, giving the Group a total RCF of £100.0m, £25.0m of which
expires in November 2024, with the remaining £75.0m expiring in February 2025. All financial covenants remain unchanged.
Covenants
The Group’s banking facilities require it to meet two financial covenant tests biannually, a net debt to earnings before interest,
tax, depreciation, amortisation and SDI’s (‘EBITDA’) ratio of no more than 3x, and an EBITDA to interest charge of no less than 3x.
Both covenants were met in the year.
Post balance sheet event
In August 2023, the Group secured a financing package which totalled £100.0m of revolving credit facilities. £25.0m is committed
until November 2024 and the remaining £75.0m is committed until February 2025. The Group subsequently repaid the remaining
term loan of £44.4m.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
201
20 Financial assets and liabilities (continued)
Company
The Company did not hold any external interest-bearing loans or borrowings at 30 June 2023 (30 June 2022: £nil). The Company held
interest bearing loans with other Group companies at 30 June 2023 of £416.5m (30 June 2022: £387.1m).
(b) Hedging activities
The Group has not carried out any hedging activities in either period.
(c) Fair values
The table below is a comparison by class of the carrying amounts and fair value of the Group and Company’s financial instruments
at 30 June 2023 and 30 June 2022.
Carrying amount
Fair value
Group
As at
30 June
2023
£m
As at
30 June
2022
(restated)
£m
As at
30 June
2023
£m
As at
30 June
2022
(restated)
£m
Financial assets:
Loans and receivables
Other receivables
Level 2
3.8
3.8
3.8
3.8
Cash and short-term deposits
Level 1
60.0
95.7
60.0
95.7
Total
63.8
99.5
63.8
99.5
Financial liabilities:
Other financial liabilities
Interest bearing loans and borrowings
Obligations under leases
Level 2
169.0
181.7
169.0
181.7
Floating rate borrowings
Level 2
62.4
78.8
62.4
78.8
Bank overdrafts
Level 1
1.5
1.5
Other
Level 2
0.4
0.4
Trade and other payables
Level 2
92.9
101.8
92.9
101.8
Total
326.2
362.3
326.2
362.3
Carrying amount
Fair value
Company
As at
30 June
2023
£m
As at
30 June
2022
£m
As at
30 June
2023
£m
As at
30 June
2022
£m
Financial assets:
Loans and receivables
Trade and other payables
0.7
0.4
0.7
0.4
Financial guarantee contracts
1.6
2.6
1.6
2.6
Amounts owed to subsidiary undertakings
416.5
387.1
416.5
387.1
Total
418.8
390.1
418.8
390.1
The fair value of the financial assets and liabilities are included at the amount at which the instrument could be exchanged in a current
transaction between willing parties, other than in a forced or liquidation sale. The following methods and assumptions apply:
Cash and short-term deposits, other receivables and other financial liabilities approximate to their carrying amounts largely due
to the short-term maturities of these instruments; and
The fair value of fixed rate borrowings is based on price quotations at the reporting date.
Fair value hierarchy
The Group uses the following hierarchy to determine the carrying value of financial instruments that are measured at fair value:
Level 1: quoted (unadjusted) prices in active markets for identical assets or liabilities.
Level 2: other techniques which use inputs which have a significant effect on the recorded fair value that are not based on observable
market data.
Level 3: techniques which use inputs which have a significant effect on the recorded fair value that are not based on observable
market data.
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
202
21 Financial risk management objectives and policies
Financial risk factors
The Group and Company’s principal financial liabilities comprise loans and borrowings, trade and other payables and financial
guarantee contracts. The main purpose of these financial liabilities is to finance the Group’s operations. The Group has other
receivables, and cash and short-term deposits that derive directly from its operations.
The Group is exposed to market risk, credit risk and liquidity risk.
The Group’s overall financial risk management programme focuses on the unpredictability of financial markets and seeks to minimise
potential adverse effects on the Group’s financial performance.
The Group’s senior management oversees the management of these risks. The Finance Committee is supported by the Group’s senior
management, which advises on financial risks and the appropriate financial risk governance framework for the Group. The Finance
Committee provides assurance that the Group’s financial risk-taking activities are governed by appropriate policies and procedures
and the financial risks are identified, measured and managed in accordance with Group policies and risk appetite.
The Board of Directors review and agree policies for managing each of these risks, which are summarised below.
(a) Market risk
Market risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes in market
prices. Financial instruments affected by market risk include loans and borrowings and deposits.
The sensitivity analyses in the following sections relate to the positions as at 30 June 2023 and 30 June 2022.
The sensitivity analyses have been prepared on the basis that the amount of net debt, the ratio of fixed to floating rates of the debt
and the proportion of financial instruments in foreign currencies are all constant.
(i) Foreign currency risk
Foreign currency risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because of changes
in foreign exchange rates. The Group’s exposure to the risk of changes in foreign exchange rates relates primarily to the Group’s
operating activities (when revenue or expense is denominated in a different currency from the Group’s functional currency)
and the Group’s net investments in foreign subsidiaries.
The Group’s current policy is not to hedge foreign currency risk.
Foreign currency sensitivity
The following table demonstrates the sensitivity of a possible change in the US dollar and euro, with all other variables held constant,
to the Group’s profit before tax and the Group’s equity. The Group’s exposure to foreign currency changes for all other currencies
is not material.
Effect on profit before tax
Effect on equity
As at
30 June
2023
£m
As at
30 June
2022
£m
As at
30 June
2023
£m
As at
30 June
2022
£m
Change in foreign exchange rates:
+10.0% US$
(0.1)
(0.1)
-10.0% US$
0.2
0.2
+10.0% euro
(0.2)
(0.6)
5.8
30.8
-10.0% euro
0.2
0.7
(5.8)
(30.8)
(ii) Cash flow and fair value interest rate risk
Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market
interest rates. The Group’s exposure to the risk of changes in market interest rates relates primarily to the Group’s long-term debt
obligations with floating interest rates.
Historically the Group has managed its interest rate risk by having a balanced portfolio of fixed and variable rate loans and borrowings.
The Group has an agreed policy of maintaining between 40% and 60% of its borrowings at a fixed rate of interest. At 30 June 2023,
the Group is operating outside the policy with 73% of the borrowings at a fixed rate of interest (30 June 2022: 43%), driven by the level
of fixed rate finance leases.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
203
21 Financial risk management objectives and policies (continued)
(iii) Interest rate sensitivity
The table below demonstrates the sensitivity to a possible change in interest rates on income and equity for the year when this
movement is applied to the carrying value of loans, borrowings, cash and short-term deposits.
Effect on profit before tax
As at
30 June
2023
£m
As at
30 June
2022
£m
Sterling:
100 basis point increase
(0.6)
(0.6)
200 basis point increase
(1.2)
(1.2)
There was no impact on equity in either year as a consequence of loan arrangements.
The Group did not enter into any fixed-to-floating or floating-to-fixed interest rate swaps in either year.
(b) Credit risk
Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading to a
financial loss. The Group is exposed to credit risk from its operating activities (primarily for other receivables) and from its financing
activities, including deposits with banks and financial institutions, foreign exchange transactions and other financial instruments.
Financial instruments and cash deposits
Credit risk from balances with banks and financial institutions is managed by the Group’s treasury department in accordance with
the Group’s policy. Investments of surplus funds are made only with approved counterparties and within credit limits assigned to each
counterparty. Counterparty credit limits are reviewed by the Chief Financial Officer and may be updated throughout the year subject
to the approval of the Group’s Finance Committee. The limits are set to minimise the concentration of risks and therefore mitigate
financial loss through potential counterparty failure.
The credit worthiness of each counterparty is checked against independent credit ratings on at least a weekly basis, with a minimum
rating of ‘BB’. The Group predominantly invests with its lending banks when appropriate.
Sales to retail customers are settled in cash or using major credit and debit cards and therefore the exposure to credit risk is not
considered significant.
No credit limits were exceeded during the reporting period and management does not expect any material losses from non-performance
of its counterparties.
(c) Liquidity risk
Liquidity risk is the risk that the Group will not have sufficient funds to meet its liabilities. Cash forecasts identifying the liquidity
requirements of the Group are produced monthly. The cash forecasts are sensitivity tested for different scenarios and are reviewed
regularly. Forecast financial headroom and debt covenant compliance is reviewed monthly during the month-end process to ensure
sufficient headroom exists for at least a 12-month period.
Due to the dynamic nature of the underlying businesses, Group treasury aims to maintain flexibility in funding by keeping committed
credit lines available. A three-year strategic forecast is prepared annually to facilitate planning for future financing needs.
Management actively manages the Group’s financing requirements and the range of maturities on its debt.
The Group’s core debt facilities comprise of £80.0m bi-lateral revolving credit facilities (30 June 2022: £80.0m) expiring July 2023
(£25m), May 2024 (£40.0m) and February 2025 (£15.0m), and the £44.4m term loan facility (30 June 2022: £78.8m). On 7 August 2023,
the Group signed a new RCF for £25.0m with one of its relationship banks. In addition, the Group’s existing £80.0m of RCFs were
reduced to a total of £75.0m, with each bank providing £25.0m, giving the Group a total RCF of £100m. £25.0m of which expires in
November 2024, with the remaining £75.0m expiring in February 2025. The Group proactively manages its relationships with its
lending group.
The funding policy of the Group is to maintain, as far as practicable, a broad portfolio of debt diversified by source and maturity,
and to maintain committed facilities sufficient to cover seasonal peak anticipated borrowing requirements.
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
204
The table below summarises the maturity profile of the Group’s financial liabilities based on contractual undiscounted payments.
On demand
£m
Less than
12 months
£m
1 to 2 years
£m
2 to 5 years
£m
Greater than
5 years
£m
Total
£m
At 30 June 2023
Interest-bearing loans and borrowings
1
1.5
62.4
63.9
Trade and other payables
92.9
92.9
Lease liabilities
42.2
25.9
60.4
40.5
169.0
1.5
197.5
25.9
60.4
40.5
325.8
At 30 June 2022
Interest-bearing loans and borrowings
1
36.3
45.2
81.5
Trade and other payables
101.8
101.8
Lease liabilities
40.4
25.8
72.8
42.7
181.7
178.5
71.0
72.8
42.7
365.0
1.
Interest payments on the interest-bearing loans and borrowings have been projected until the instruments mature. The bank facility interest payments were based
on current SONIA as at the reporting date.
Capital management
As a result of the difficult conditions that developed in the global capital markets in recent years, the Group’s objectives when
managing capital have been to ensure continuing access to existing debt facilities and to manage the borrowing cost of those facilities
in order to minimise the Group’s interest charge.
Consistent with others in the gaming industry, the Group monitors capital on the basis of leverage ratio. The ratio is calculated as net
debt divided by EBITDA. Net debt is calculated as total borrowings (including ‘loans and borrowings’ as shown in the Group balance
sheet) less cash and short-term deposits, accrued interest and unamortised facility fees. EBITDA is calculated as operating profit
before SDI, depreciation and amortisation from continuing operations.
Due to the impact of COVID-19 on the Group’s performance and resultant negative EBITDA the ratio for the year ended 30 June 2021
does not provide a useful monitor of capital and therefore has not been shown.
As at
30 June
2023
£m
As at
30 June
2022
(restated)
£m
Total loans and borrowings (note 20)
232.7
259.7
Less: Cash and short-term deposits
(60.0)
(95.7)
Less: Accrued interest
(0.4)
(0.5)
Less: Unamortised facility fees
0.6
1.3
Net debt
172.9
164.8
Operating profit (loss) before SDI from continuing operations
19.1
38.5
Add: Depreciation and amortisation
58.0
67.4
EBITDA
77.1
105.9
Leverage ratio
2.2
1.6
Collateral
The Group did not pledge or hold any collateral at 30 June 2023 (30 June 2022: £nil).
Company
The maximum exposure to credit risk at the reporting date is the fair value of its cash and short-term deposits of £nil (30 June 2022: £nil).
The Company does not have any other significant exposure to financial risks.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
205
22 Deferred tax
The analysis of deferred tax included in the financial statements at the end of the year is as follows:
Group
As at
30 June
2023
£m
As at
30 June
2022
£m
Deferred tax assets:
Accelerated capital allowances
11.1
14.6
Tax losses carried forward
31.9
9.2
Other UK temporary differences
5.7
5.8
Deferred tax assets
48.7
29.6
Deferred tax liabilities:
Other overseas temporary differences
(2.6)
(3.5)
Business combinations – acquired intangibles
(1.6)
(0.7)
Business combinations – non-qualifying properties
(0.6)
Temporary differences on UK casino licences
(38.4)
(43.9)
Deferred tax liabilities
(42.6)
(48.7)
Net deferred tax asset (liability)
6.1
(19.1)
Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets and current tax
liabilities and it is the intention to settle the balances on a net basis. Deferred tax assets and liabilities of £41.1m (30 June 2022: £28.2m)
have been offset and disclosed on the balance sheet as follows:
Group
As at
30 June
2023
£m
As at
30 June
2022
£m
Deferred tax assets
7.6
1.4
Deferred tax liabilities
(1.5)
(20.5)
Net deferred tax asset (liability)
6.1
(19.1)
There is a net DTA of £6.0m in respect of the UK, comprising DTAs of £45.0m and DTLs of £39.0m. Deferred tax assets are recognised
to the extent that it is probable that future taxable profits will be available against which they can be used. Of the £45.0m of DTAs,
£20.3m are recognised based on future taxable profits arising from the reversal of existing taxable temporary differences. The remaining
£24.7m of DTAs are recognised based on future taxable profits in excess of the profits arising from the reversal of existing taxable
temporary differences.
Deferred tax assets are reviewed at each reporting date taking into account the recoverability of the deferred tax assets, future
profitability and any restrictions on use. In considering their recoverability, the Group takes into account all relevant and available
evidence to assess future profitability over a reasonably foreseeable time period. This consideration includes the fact that the UK group
has suffered a loss for accounting and tax purposes in the current period. In assessing the probability of recovery, the Directors have
reviewed the Group’s five-year Strategic Plan that has been used for both the Going Concern and the fixed asset impairment testing.
This plan anticipates the existence of future taxable profits as the Group continues its recovery from the impact on trading from
COVID-19. This recovery is expected primarily in the Grosvenor business with recent and ongoing investment in refurbishing venues
and product enhancement driving additional revenues. Based on the Group’s five-year Strategic Plan, the deferred tax asset recognised
on tax losses is expected to be recovered by 2028.
In addition to the above the Group has unrecognised UK tax losses of £0.5m (30 June 2022: £0.4m) and overseas tax losses of £27.3m
(30 June 2022: £16.1m) that are carried forward for offset against suitable future taxable profits. No deferred tax asset has been
recognised in relation to these losses as no utilisation is currently anticipated. Included in unrecognised tax losses are losses of £1.4m
that will expire between 2027 and 2029 (30 June 2022: £1.9m that will expire between 2026 and 2029). Other losses will be carried
forward indefinitely.
The Group has UK capital losses carried forward of £779m (30 June 2022: £779m). These losses have no expiry date and are available
for offset against future UK chargeable gains. No deferred tax asset (30 June 2022: £nil) has been recognised in respect of these
capital losses as no further utilisation is currently anticipated.
Temporary differences associated with Group investments
There was no deferred tax liability recognised (30 June 2022: £nil) for taxes that would be payable on the unremitted earnings of
certain subsidiaries. The Group has determined that any unremitted earnings that do not fall within the dividend exemption introduced
in the Finance Act 2009 will not be distributed in the foreseeable future and the parent company does not foresee giving such consent
at the balance sheet date.
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
206
The deferred tax included in the Group income statement is as follows:
Group
As at
30 June
2023
£m
As at
30 June
2022
£m
Deferred tax in the income statement
Accelerated capital allowances
(3.5)
(5.0)
Tax losses
22.7
(0.3)
Business combinations – property lease fair value adjustments
0.6
0.1
Temporary differences on UK casino licences
5.5
2.9
Other temporary differences
(0.2)
(1.7)
Total deferred tax credit/(charge)
25.1
(4.0)
The deferred tax movement on the balance sheet is as follows:
Group
As at
30 June
2023
£m
As at
30 June
2022
£m
As at start of year
(19.1)
(14.7)
Exchange adjustments
0.1
(0.1)
Acquisition of Rank Interactive Limited
(0.3)
Deferred tax (charge) credit in the income statement
25.1
(4.0)
Deferred tax credit to equity
As at end of year
6.1
(19.1)
23 Provisions
Group
Property-
related
provision
£m
Disposal
provision
£m
Indirect tax
provision
£m
Pay
provision
£m
Warranty
provision
£m
Total
£m
At 1 July 2022
6.8
3.9
1.2
0.1
0.5
12.5
Created
28.7
28.7
Charge to the income statement – SDI
7.4
7.4
Release to the income statement – SDI
(3.2)
(3.7)
(0.3)
(7.2)
Utilised in the year
(2.4)
(2.4)
At 30 June 2023
37.3
0.2
1.2
0.1
0.2
39.0
Current
5.6
0.2
1.2
0.1
0.2
7.3
Non-current
31.7
31.7
Total
37.3
0.2
1.2
0.1
0.2
39.0
Provisions have been made based on management’s best estimate of the future cash flows, taking into account the risks associated
with each obligation.
Property-related provisions
Where the Group no longer operates from a leased property, onerous property contract provisions are recognised for the least net cost
over the expected economic benefits. Unless a separate exit agreement with a landlord has already been agreed, the Group’s policy
is that this onerous contract provision includes all unavoidable costs of meeting the obligations of the contract. The amounts provided
are based on the Group’s best estimates of the likely committed outflows and site closure dates. These provisions do not include lease
liabilities, however do include unavoidable costs related to the lease such as service charges, insurance and other directly related
costs. As at 30 June 2023, property related provision include £34.4m (2022: £1.7m) provision for dilapidations and £2.8m (2022: £5.1m)
onerous contracts provision.
Provisions for dilapidations are recognised where the Group has the obligation to make-good its leased properties. Following the recent
closures of venues in FY21, FY22 and FY23, the possibility of future closures and the downturn in the trading outlook, together with
a hardening position from landlords and recessionary environment making certain properties less attractive, the Group recognised
an additional asset and liability of £28.7m. These provisions are recognised based on historically settled dilapidations which form the
basis of the estimated future cash outflows. Any difference between amounts expected to be settled and the actual cash outflow will
be accounted for in the period when such determination is made within the income statement.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
207
23 Provisions (continued)
Where the Group is able to exit lease contracts before the expiry date or agree sublets, this results in the release of any associated
property provisions. Such events are subject to the agreement of the landlord, therefore the Group makes no assumptions on the ability
to either exit or sublet a property until a position is contractually agreed.
Disposal provisions
In prior years, a provision has been made for legacy industrial disease and personal injury claims, and other directly attributable costs
arising as a consequence of the sale or closure of previously owned businesses.
During the period, the Group have re-considered this provision by reviewing the historic claims and any final settlements made.
The nature and timing of any personal injury claims is uncertain and therefore, in most cases, the payment could not be determined
as probable. It was therefore determined necessary to release the provision of £3.7m and recognise the possible settlement of legacy
industrial disease and personal injury claims as a contingent liability (see note 32).
Indirect tax provision
The indirect tax provision relates to an amusement machine licence duty claim by HMRC. The balance of £1.2m (30 June 2022: £1.2m)
represents the Directors’ best estimate of the outflow likely to arise.
Pay provision
The balance of £0.1m (30 June 2022: £0.1m) relates to the remaining settlements associated with the National Minimum Wage
Regulations for those employees for whom the Group is still in contact for payment details.
Warranty provision
As a result of the Group’s sale of its Blankenberge Casino in Belgium, a warranty provision of £0.8m was recognised in SDI as at
30 June 2021. This amount represented Rank’s best estimate of liability in relation to certain indemnities and warranties provided
to the purchaser. In the event that the provision for warranties is not called upon over the five-year period, this amount will be released
to the Group income statement as an additional profit on sale. During the year, the Group recognised £0.3m additional profit on sale
within the SDI of the Group income statement (30 June 2022: £0.2m). The release in the year represents Rank’s best estimate of
liabilities that have now passed due to the passage of time in which the purchaser can no longer claim.
Company
In prior years, a provision has been made for legacy industrial disease and personal injury claims, and other directly attributable costs
arising as a consequence of the sale or closure of previously owned businesses.
During the period, the Company have re-considered this provision by reviewing the historic claims and any final settlements made.
The nature and timing of any personal injury claims is uncertain and therefore, in most cases, the payment could not be determined
as probable. It was therefore determined necessary to release the provision of £1.0m and recognise the possible settlement of legacy
industrial disease and personal injury claims as a contingent liability (see note 32).
24 Share capital and reserves
As at 30 June 2023
As at 30 June 2022
Number
m
Nominal
value
£m
Number
m
Nominal
value
£m
Authorised ordinary shares of 13
8
/
9
p each
1,296.0
180.0
1,296.0
180.0
Issued and fully paid
As at 30 June 2023
As at 30 June 2022
Number
m
Nominal
value
£m
Number
m
Nominal
value
£m
At start of the year
468.4
65.0
468.4
65.0
At end of the year
468.4
65.0
468.4
65.0
Share premium
As at 30 June 2023
As at 30 June 2022
Number
m
Nominal
value
£m
Number
m
Nominal
value
£m
At start of the year
468.4
155.7
468.4
155.7
At end of the year
468.4
155.7
468.4
155.7
Total shares in issue at 30 June 2023 are 468,429,541 (2022: 468,429,541).
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
208
25 Notes to cash flow
Reconciliation of (Loss)/profit for the year to cash generated from operations:
Group
Company
Note
Year ended
30 June
2023
£m
Year ended
30 June 2022
(restated)
£m
Year ended
30 June
2023
£m
Year ended
30 June
20
22
£m
Loss/profit for the year
(95.3)
64.9
(202.2)
(14.5)
Adjustments for:
Depreciation and amortisation
60.1
67.4
Amortisation of arrangement fees
1.3
Loss on disposal of assets
0.2
Net financing charge
12.3
13.4
33.7
15.5
Income tax expense (credit)
0.6
6.4
(12.4)
Share-based payments
1.1
(0.3)
Separately disclosed items
101.5
(46.2)
182.6
81.8
105.6
1.7
1.0
Decrease (increase) in inventories
0.2
(0.3)
Decrease (increase) in other receivables
11.2
(18.4)
(8.3)
(Decrease) increase in trade and other payables
(8.4)
12.5
29.6
14.6
84.8
99.4
23.0
15.6
Cash utilisation of provisions (see note 23)
(2.4)
(1.8)
(1.7)
(0.1)
Cash (payments) receipts in respect of separately disclosed items
(7.1)
72.4
Cash generated from operations
75.3
170.0
21.3
15.5
The Group restated the prior year cash flow format to start from profit for the year instead of operating profit. This method provides
more comprehensive information which would be useful to the reader of the consolidated and Company financial statements.
26 Cash and short-term deposits
Group
As at
30 June
2023
£m
As at
30 June
2022
£m
Cash at bank and on hand
58.1
75.7
Short-term deposits
1.9
20.0
Total
60.0
95.7
The analysis of cash and short-term deposits by currency is as follows:
Group
As at
30 June
2023
£m
As at
30 June
2022
£m
Sterling
42.8
78.3
Euro
14.3
14.1
Others
2.9
3.3
Total
60.0
95.7
Cash at bank earns interest at floating rates based on daily bank deposit rates. Short-term deposits are made for varying periods
depending on the immediate cash requirements of the Group and earn interest at the respective short-term deposit rates.
Included in cash is £8.9m (2022: £8.0m) relating to customer funds which is matched by liabilities to customers of equal value within
trade and other payables (note 18).
Company
At 30 June 2023 the Company had cash and short-term deposits of £nil (30 June 2022: £nil).
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
209
27 Reconciliation of cash flow from financing activities
Reconciliation of net debt:
Group
As at
30 June
2023
£m
As at
30 June
2022
(restated)
£m
Cash and cash equivalents
58.5
95.7
Loans and borrowings
(62.4)
(78.8)
Lease liabilities
(169.0)
(181.7)
Net debt
(172.9)
(164.8)
For the purpose of the statements of cash flow, cash and cash equivalents comprise the following:
Group
As at
30 June
2023
£m
As at
30 June
2022
(restated)
£m
Cash at bank and on hand
58.1
75.7
Short-term deposits
1.9
20.0
60.0
95.7
Bank overdrafts
(1.5)
Total
58.5
95.7
Changes in liabilities arising from financing activities:
Transactions year ended
30 June 2022
As at
30 June
2023
£m
Cash flow
Non-cash
changes
As at
30 June
2022
£m
Lease liabilities
169.0
(43.6)
30.9
181.7
Term loans
44.4
(34.5)
0.1
78.8
Revolving credit facility
18.0
18.0
Total borrowings
231.4
(60.1)
31.0
260.5
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
210
28 Employees and Directors
(a) Employee benefit expense for the Group during the year
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
Wages and salaries
182.6
168.4
Social security costs
17.7
16.7
Pension costs
5.5
5.1
Share-based payments
1.1
(0.3)
206.9
189.9
The Company has no employees (year ended 30 June 2022: nil).
(b) Average monthly number of employees
Full-time
Year ended
30 June
2023
Part-time
Year ended
30 June
2023
Total
Year ended
30 June
2023
Full-time
Year ended
30 June
2022
Part-time
Year ended
30 June
2022
Total
Year ended
30 June
2022
Grosvenor Venues
2,401
1,502
3,903
2,558
1,515
4,073
Mecca Venues
364
1,287
1,651
573
1,385
1,958
Digital
733
19
752
660
17
677
Enracha Venues
484
82
566
435
70
505
Central Costs
355
16
371
343
17
360
4,337
2,906
7,243
4,569
3,004
7,573
(c) Key management compensation
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
Salaries and short-term employee benefits (including social security costs)
1.8
2.3
Termination benefits
Post-employment benefits
0.1
0.1
Share-based payments
0.1
1.9
2.5
Included in key management compensation are bonuses of £nil in respect of the current year (year ended 30 June 2022: £nil).
Key management is defined as the Senior Management Team of the Group excluding the Executive Directors, details of which are
set out on page 103 and at www.rank.com. Further details of the emoluments received by the Executive Directors are included in the
Remuneration Report.
(d) Directors’ interests
The Directors’ interests in shares of the Company, including conditional awards under the Long-Term Incentive Plan, are detailed
in the Remuneration Report.
(e) Total emoluments of the Directors of The Rank Group plc
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
Salaries and short-term employee benefits (including social security costs)
1.5
1.3
Post-employment benefits
0.1
Share-based payments
0.1
0.1
1.6
1.5
No Director accrued benefits under defined benefit pension schemes in neither year nor is a member of the Group’s defined contribution
pension plan in either year. Further details of emoluments received by Directors, including the aggregate amount of gains made by
Directors upon the vesting of conditional share awards, are disclosed in the Remuneration Report on page 123.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
211
29 Share-based payments
During the year ended 30 June 2023, the Company operated an equity-settled Long-Term Incentive Plan (‘LTIP’). Further details of the
LTIP are included in the Remuneration Report on pages 123 to 125. The LTIP is an equity-settled scheme and details of the movements
in the number of shares are shown below:
As at
30 June
2023
As at
30 June
2022
Outstanding at start of the year
8,108,854
7,518,376
Granted
5,773,421
3,937,473
Exercised
(148,858)
(98,489)
Expired
(2,561,969)
(1,802,540)
Forfeited
(845,548)
(1,445,966)
Outstanding at end of the year
10,325,900
8,108,854
Weighted average remaining life
0.8 years
1.6 years
Weighted average fair value for shares granted during the year (p)
33.2p
101.13p
There are six LTIP awards currently in issue during the financial year ended 30 June 2023.
LTIP – 2017/18 award
Vests in three tranches; 33.3% in October 2021, 33.3% in October 2022 and 33.3% in October 2023. All LTIP awards have a £nil
exercise price.
LTIP – 2020/21 award
Vests in a single tranche in December 2023. All LTIP awards have a £nil exercise price.
LTIP – 2021/22 award
Vests in a single tranche in September 2024. All LTIP awards have a £nil exercise price.
Recovery Incentive Scheme (RIS) – 2021/22 award
Vests in a single tranche in October 2023 for the non-executive RIS. Vests in two tranches; 50% in October 2022 and 50% in October 2023
for the executive RIS. All RIS awards have a £nil exercise price.
LTIP – 2021/22 Exec award
Vests in two tranches. 50% in May 2023 and 50% in March 2024. All LTIP awards have a £nil exercise price.
LTIP – 2022/23 award
Vests in a single tranche in September 2025. All LTIP awards have a £nil exercise price.
The number of LTIP awards and the fair value per share granted during the year were as follows:
30 June
2023
30 June
2022
Number
5,773,421
2,215,812
Weighted average fair value per share
33.2p
74.1p
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
212
The fair value of the LTIP awards granted during the year is based on the market value of the share award at grant date less
the expected value of dividends forgone. The following table lists the inputs used in assessing the fair value of the share awards:
30 June
2023
30 June
2022
Dividend yield (%)
2.00
2.00
Vesting period (years)
3.00
2.00
Weighted average share price (p)
75.9p
173.0
The number of RIS awards and the fair value per share granted during the prior year were as follows:
30 June
2022
Number
1,535,025
Weighted average fair value per share
162.9p
The number of LTIP Exec awards and the fair value per share of the LTIP Exec awards granted during the prior year were as follows:
30 June
2022
Number
186,636
Weighted average fair value per share
110.1p
The fair value of the LTIP Exec awards granted during the prior year is based on the market value of the share award at grant date
less the expected value of dividends forgone. The following table lists the inputs used in assessing the fair value of the share awards:
30 June
2022
Dividend yield (%)
2.00
Vesting period (years)
2.00
Weighted average share price (p)
106.0
To the extent that grants are subject to non-market based performance conditions, the expense recognised is based on expectations
of these conditions being met, which are reassessed at each balance sheet date. The Group recognised a £1.1m charge (30 June 2022:
£0.3m credit) in operating profit for costs of the scheme in the current year.
30 Retirement benefits
Defined contribution scheme
The Group operates the Rank Group Stakeholder Pension Plan (‘the Plan’) which is externally funded and the Plan’s assets are held
separately from Group assets. During the year ended 30 June 2023, the Group contributed a total of £5.5m (year ended 30 June 2022:
£2.4m) to the Plan. There were no significant contributions outstanding at the balance sheet date in either year.
Other pension commitment
The Group has an unfunded pension commitment relating to three former executives of the Group. At 30 June 2023, the Group’s
commitment was £3.4m (30 June 2022: £3.6m). The Group paid £0.2m (year ended 30 June 2022: £0.2m) in pension payments during
the year. The actuarial gain arising on the commitment, resulting from the changes in assumptions outlined below in the year was
£nil (year ended 30 June 2022: £0.1m) before taxation and £nil after taxation (year ended 30 June 2022: £0.1m).
30 June
2023
% p.a.
30 June
2022
% p.a.
Discount rate
5.1
3.8
Pension increases
5.0
4.9
The obligation has been calculated using the S2 mortality tables with a 1.5% per annum improvement in life expectancy.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
213
31 Leases
Group as a Lessee
The Group leases various properties and equipment. Rental contracts are made for various fixed periods ranging up to 94 years.
Lease terms are negotiated on an individual basis and contain a wide range of different terms and conditions. The lease agreements
do not impose any covenants, but leased assets may not be used as security for borrowing purposes.
In determining the lease term, management considers all facts and circumstances that create an economic incentive to exercise
an extension option. Extension options are only included in the lease term if the lease is reasonably certain to be extended
(or not terminated). The assessment is reviewed if a significant event or a significant change in circumstances occurs which
affects this assessment and that is within the control of the Group as a lessee.
Set out below are the carrying amounts of lease liabilities and the movements during the period:
30 June
2023
£m
30 June
2022
£m
At the beginning of the year
181.7
206.9
Additions
47.8
21.9
Accretion of interest
6.5
6.6
Payments
(66.6)
(53.7)
Foreign exchange
(0.4)
At the end of the year
169.0
181.7
Current liabilities
42.2
40.4
Non-current liabilities
126.8
141.3
Total
169.0
181.7
The maturity analysis of lease liabilities are disclosed below:
As at 30 June 2023
Present value
of the
minimum
lease
payments
£m
Total
minimum
lease
payments
£m
Within 1 year
42.2
49.1
After 1 year but within 2 years
25.9
30.2
After 2 years but within 5 years
60.4
70.3
After 5 years
40.5
47.2
169.0
196.8
Less: total future interest expenses
(27.8)
Present value of lease liabilities
169.0
The following are the amounts recognised in the Group income statement:
Year ended
30 June
2023
£m
Depreciation expense of right-of-use assets
20.9
Interest expense on lease liabilities
6.5
Total amount recognised in the income statement
27.4
The Group has several lease contracts that include extension and termination options. These options are negotiated by management
to provide flexibility in managing the leased-asset portfolio and align with the Group’s business needs. Management exercises
significant judgement in determining whether these extension and termination options are reasonably certain to be exercised.
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
214
Group as a lessor
The Group is party to a number of leasehold property contracts. Where appropriate the Group will sub-let properties which are vacant,
in order to derive lease income which is shown net of lease costs. Lease income as at 30 June 2023 from lease contracts in which the
Group sub-lets certain property space is £1.7m (year ended 30 June 2022: £1.0m).
Future minimum rentals receivable under non-cancellable operating leases as at 30 June are as follows:
As at
30 June
2023
Total
minimum
lease
payments
£m
Within 1 year
2.6
After 1 year but within 2 years
0.9
After 2 years but within 5 years
1.0
After 5 years
1.7
Total
6.2
Capital commitments
At 30 June 2023, the Group has contracts placed for future capital expenditure of £6.2m (30 June 2022: £15.3m).
32 Contingent liabilities and contingent assets
Contingent liabilities
Group
Property arrangements
The Group has certain property arrangements under which rental payments revert to the Group in the event of default by the third
party. At 30 June 2023, it is not considered probable that the third party will default. As such, no provision has been recognised in
relation to these arrangements. If the third party were to default on these arrangements, the obligation for the Group would be £0.8m
on a discounted basis.
Legal and regulatory landscape
Given the nature of the legal and regulatory landscape of the industry, from time to time the Group receives notices and
communications from regulatory authorities and other parties in respect of its activities and is subject to compliance assessments
of its licensed activities.
The Group recognises that there is uncertainty over any fines or charges that may be levied by regulators as a result of past events
and depending on the status of such reviews, it is not always possible to reliably estimate the likelihood, timing and value of potential
cash outflows.
Disposal claims
As a consequence of historic sale or closure of previously owned businesses, the Group may be liable for legacy industrial disease
and personal injury claims alongside any other directly attributable costs. The nature and timing of these claims is uncertain and
depending on the result of the claim’s assessment review, it is not always possible to reliably estimate the likelihood, timing and
value of potential cash outflows.
Contingent consideration
On 21 April 2022, the Group completed the purchase of the remaining 50% shareholding of Rank Interactive Limited (formerly known
as Aspers Online Limited) for a total consideration £1.3m. Of this consideration, £0.5m was paid in cash on completion in lieu of the
outstanding loan balance the Company owed to the seller and £0.8m in contingent consideration included in Trade and other payables
of the Group balance sheet. The contingent consideration will be equivalent to a percentage of the net gaming revenue generated from
the acquired customer database. A present value of £0.8m has been provisionally recognised for the contingent consideration and is
dependent upon the date a competing online gaming operation is established.
At 30 June 2023, the Group settled £0.4m of the contingent consideration leaving a balance of £0.4m.
Company
Disposal claims
As a consequence of historic sale or closure of previously owned businesses, the Group may be liable for legacy industrial disease
and personal injury claims alongside any other directly attributable costs. The nature and timing of these claims is uncertain and
depending on the result of the claim’s assessment review, it is not always possible to reliably estimate the likelihood, timing and
value of potential cash outflows.
Guarantees
At 30 June 2023, the Company has made guarantees to subsidiary undertakings of £45.0m (30 June 2022: £79.5m).
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
215
33 Related party transactions
Group
Details of compensation paid to key management are disclosed in note 28.
Entities with significant influence over the Group
Guoco Group Limited (Guoco), a company incorporated in Bermuda, and listed on the Hong Kong Stock Exchange has a controlling
interest in The Rank Group Plc. The ultimate parent undertaking of Guoco is GuoLine Capital Assets Limited (‘GuoLine’) which is
incorporated in Jersey. At 30 June 2023, entities controlled by GuoLine owned 57.4% (30 June 2022: 56.1%) of the Company’s shares,
including 53.3% (30 June 2022: 52.0%) through Guoco’s wholly-owned subsidiary, Rank Assets Limited, the Company’s immediate
parent undertaking. Hong Leong Company (Malaysia) Berhad (‘Hong Leong’) was the ultimate parent company of Guoco until
16 April 2021 whereupon, following an internal restructure, GuoLine became the ultimate parent company of Guoco.
For further information see page 149.
Company
The following transactions with subsidiaries occurred in the year:
Year ended
30 June
2023
£m
Year ended
30 June
2022
£m
Interest payable to subsidiary undertaking
(33.7)
(15.0)
During the year, Rank Group Finance Plc, a subsidiary of the Company, received cash from the Company of £nil (year ended 30 June 2022:
received cash from the Company of £0.1m).
34 Acquisition of subsidiary undertakings
On 21 April 2022, the Group completed the purchase of the remaining 50% shareholding of Rank Interactive Limited (formerly known
as Aspers Online Limited) for a total consideration £1.3m. Of this consideration, £0.5m was paid in cash on completion in lieu of the
outstanding loan balance the Company owed to the seller and £0.8m in contingent consideration. The contingent consideration will
be equivalent to a percentage of the net gaming revenue generated from the acquired customer database. A present value of £0.8m has
been provisionally recognised for the contingent consideration and is dependent upon the date a competing online gaming operation
is established.
At the date of acquisition, the fair value of assets acquired and liabilities assumed, goodwill and consideration, including the fair value
of the Group’s pre-acquisition 50% shareholding at the acquisition date, are outlined below. The fair value of operational cash and trade
and other payables totalling £0.5m corresponds to their book value.
£m
Customer relationships
1.4
Cash
0.1
Trade and other payables
(0.6)
Deferred tax liability
(0.4)
Net assets acquired
0.5
Goodwill
2.1
Total consideration
2.6
Notes to the financial statements
Continued
The Rank Group Plc
Annual Report 2023
216
The fair value of each component of consideration is analysed as:
£m
Cash
1
Loan settlement
0.5
Contingent cash consideration
0.8
Fair value of previously existing interest in joint venture
1.3
Total
2.6
1.
Cash consideration of £1 for shares.
The identified intangible assets recognised separately from goodwill are as follows:
£m
Customer relationships
1.4
Total
1.4
The goodwill consists of future revenue opportunities attributable to new customers, the new brands and development of technology
and amounts that are required for general operational purposes. No amount of the goodwill recognised is expected to be deductible
for tax purposes.
At the date of acquisition, the Group recognised a gain of £0.8m on remeasurement of its pre-acquisition 50% shareholding and
acquisition related costs of £0.02m both of which were recognised as SDIs in the Group income statement.
In the year ended 30 June 2022, Rank Interactive Limited contributed statutory revenue of £0.8m and profit before tax of £nil. If the
acquisition had occurred at the beginning of the year, the continuing statutory revenues of the entity in the 12 months to 30 June 2022
would have been £6.1m and loss before tax would have been £0.2m.
At 30 June 2023, the Group settled £0.4m of the contingent consideration leaving a balance of £0.4m.
35 Post balance sheet events
In August 2023, the Group secured a financing package which totalled £100m of revolving credit facilities. £25m is committed until
November 2024 and the remaining £75m is committed until February 2025. The Group subsequently repaid the remaining term loan
of £44.4m.
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
217
Year
ended
30 June
2023
£m
Year
ended
30 June
2022
(restated)
£m
Year
ended
30 June
2021
(restated)
£m
Year
ended
30 June
2020
£m
Year
ended
30 June
2019
£m
Continuing operations
Revenue
681.9
644.0
329.6
629.7
695.1
Operating profit (loss) before separately disclosed items
19.1
38.5
(85.4)
49.1
75.7
Separately disclosed items
(128.9)
42.3
(8.4)
(27.6)
(36.7)
Group operating profit (loss)
(109.8)
80.8
(93.8)
21.5
39.0
Total net financing charge
(12.9)
(7.8)
(14.4)
(8.1)
(4.4)
Profit (loss) before taxation
(122.7)
73.0
(108.2)
13.4
34.6
Taxation
27.1
(16.9)
10.4
(5.2)
(7.0)
Profit (loss) after taxation from continuing operations
(95.6)
56.1
(97.8)
8.2
27.6
Discontinued operations
0.3
8.8
24.9
1.2
1.5
Profit (loss) for the year
(95.3)
64.9
(72.9)
9.4
29.1
Basic earnings (loss) per ordinary share
1.2p
4.0p
(20.5)p
7.0p
15.3p
Total ordinary dividend (including proposed) per ordinary share
0.00p
0.00p
0.00p
2.80p
7.65p
Group funds employed
Intangible assets, property, plant and equipment and
right-of-use assets
618.4
708.3
750.6
810.7
609.3
Provisions
(39.0)
(12.4)
(21.4)
(18.9)
(46.8)
Other net liabilities
(76.5)
(106.0)
(111.3)
(128.4)
(166.2)
Total funds employed at year-end
502.9
589.9
617.9
663.4
396.3
Financed by
Ordinary share capital and reserves
330.0
425.1
360.3
365.9
398.1
Net (cash) debt
172.9
164.8
257.6
297.5
(1.8)
502.9
589.9
617.9
663.4
396.3
Average number of employees (000s)
7.2
7.6
7.9
8.4
9.0
Five year review
The Rank Group Plc
Annual Report 2023
218
Annual General Meeting
The 2023 Annual General Meeting (‘AGM’)
will be held on 19 October 2023, providing
a valuable opportunity for communication
between the Board and shareholders.
Further details on how shareholders will
be able to participate in the meeting will
be detailed as part of the AGM notice.
Shareholders will be invited to vote on the
formal resolutions contained in the AGM
notice, which will be published at least
20 working days before the AGM. The full
text of notice of the meeting, together with
explanatory notes, will be set out in a
separate document at www.rank.com.
If a shareholder has chosen paper
information, the notice will be enclosed
with their hard copy of this Annual Report.
Shareholders wishing to change their
election may do so at any time by
contacting the Company’s registrar,
details of which can be found below
and on our website at www.rank.com.
Shareholders may use electronic means
to vote, or appoint a proxy to vote on their
behalf, at the annual and other general
meetings of the Company.
Following the meeting, the business
presentation, voting results and a summary
of the questions and answers are made
available at www.rank.com, or in printed
format on request.
Registrar
All administrative enquiries relating
to shares should, in the first instance,
be directed to the Company’s registrar
(quoting reference number 1235) and
clearly state the registered shareholder’s
name and address. Please write to The
Rank Group Plc registrar, Equiniti Limited,
Aspect House, Spencer Road, Lancing,
BN99 6DA. Tel: +44 (0)371 384 2098
1
.
If calling from overseas please ensure
you are using the correct country code.
Shareview
The Shareview portfolio service from the
Company’s registrar gives shareholders
more control of their Rank shares and
other investments including:
direct access to data held for them
on the share register including recent
share movements and dividend details;
a recent valuation of their portfolio; and
a range of information and practical
help for shareholders including
how they can elect to receive
communications electronically.
It is easy and free to set up a portfolio
– shareholders will just need the
shareholder reference printed on their
proxy form or dividend stationery. Please
visit the following website for more details:
www.shareview.co.uk.
Payment of dividends
The Company does not operate a dividend
re-investment plan. Shareholders may find
it more convenient to make arrangements
to have dividends paid directly to their
bank account. The advantages of this
are that the dividend is credited to a
shareholder’s bank account on the
payment date, there is no need to present
cheques for payment and there is no risk
of cheques being lost in the post.
To set up a dividend mandate or to
change an existing mandate please contact
Equiniti Limited, our registrar, whose
contact details are above. Alternatively,
shareholders who use Equiniti’s Shareview
can log on to www.shareview.co.uk and
follow the online instructions.
Shareholder information
A wide range of information for
shareholders and investors is available
in the Investors area of the Rank corporate
website, www.rank.com.
Frequently asked questions
We have a shareholder ‘frequently asked
questions’ section on our website which
provides answers to many questions:
www.rank.com/en/investors/shareholder-
centre/faqs.html.
Capital gains tax
For the purpose of calculating UK capital
gains tax on a disposal of ordinary shares
in the Company held since 31 March 1982
(including shares held in the predecessor
company, The Rank Organisation Plc),
the price of the Company’s ordinary shares
at that date was 190p per share. This price
should be adjusted for the effects of the
rights issue in January 1990, the enhanced
share alternative in July 1993, the sub-
division and consolidation of shares in
March 1994, the enhanced scrip dividend
in March 1998, and the 18 for 25 sub-
division and share consolidation (aligned
with the 65p special dividend payment)
which took place in March 2007. More
information regarding these adjustments
is available on www.rank.com.
Shareholder security
We are aware that shareholders can
on occasion receive unsolicited telephone
calls concerning their Rank shares. These
communications tend to be from overseas-
based ‘brokers’ who offer a premium price
for your Rank shares but ask you to make
an upfront payment, typically in the form
of an insurance bond. We recommend that
before paying any money you:
obtain the name of the person
and firm contacting you;
check the FCA register at
https://register.fca.org.uk to ensure
they are authorised;
use the details on the FCA register
to contact the firm;
call the FCA Consumer Helpline on
0800 111 6768 (freephone) if there are
no contact details on the FCA register
or you are told they are out of date; and
search the FCA’s list of unauthorised firms
and individuals to avoid doing business
with: www.fca.org.uk/consumers/
unauthorised-firms-individuals
Shareholder information
2023/24 financial calendar
Not applicable
Record date for 2022/23 final dividend
19 October 2023
Annual general meeting and trading update
Not applicable
Payment date for 2022/23 final dividend
1 February 2024
Interim results announcement
1.
Lines are open 08:30 to 17:30, Monday to Friday
(excluding public holidays in England and Wales).
The Rank Group Plc
Annual Report 2023
Strategic report
Governance report
Financial statements
Overview
219
If you use an unauthorised firm to
buy or sell shares or other investments,
you will not have access to the Financial
Ombudsman Service or Financial Services
Compensation Scheme (‘FSCS’) if things
go wrong.
Below, please find the link to the FCA’s
website which gives information on scams
and swindles, which shareholders may find
helpful: www.fca.org.uk/consumers/
protect-yourself-scams.
Further information on fraud can be found
at www.actionfraud.police.uk
Action Fraud’s helpline is 0300 123 2040.
We recommend that you report any
attempted share frauds to the authorities,
since providing information with regard
to how the fraudsters have contacted and
dealt with you will assist the authorities
in understanding the fraudsters’ way of
operating so as to enable them to disrupt and
prevent these activities and prosecute them.
ShareGift
Shareholders with a very small number
of shares, the value of which may make it
uneconomical to sell, may wish to consider
donating them to charity through ShareGift,
a registered charity administered by
The Orr Mackintosh Foundation.
Further information about ShareGift
is available at
www.sharegift.org or by writing to:
ShareGift
PO Box 72253
London SW1P 9LQ
Tel: 020 7930 3737
For any other information please
contact the following persons
at our registered office:
Asha Magnus
, Company Secretary
Sarah Powell
, Director of Investor
Relations & ESG
Registered office
The Rank Group Plc,
TOR, Saint-Cloud Way,
Maidenhead SL6 8BN
Tel: 01628 504 000
The Rank Group Plc
Registered in England and Wales
Company number: 03140769
Shareholder information
Continued
The Rank Group Plc
Annual Report 2023
220
For more information, visit our website.
www.rank.com
Printed by Park Communications.
The material used in this book is 100%
recycled. The paper mill and printer are both
registered with the Forestry Stewardship
Council (FSC)® and additionally have the
Environmental Management System ISO 14001.
It has been printed using 100% offshore wind
electricity sourced from UK wind and all the
inks used are vegetable based.
Designed and produced by Gather.london
The Rank Group Plc
TOR
Saint-Cloud Way
Maidenhead
SL6 8BN
Tel: 01628 504 000
www.rank.com
Company registration number: 03140769
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