Frequently asked questions

Go to www.shareview.co.uk maintained by the registrar. The site gives direct access to data held for you on the share register including:
- recent share movements and dividend details;
- a valuation of your portfolio based on recent share prices;
- a range of useful information and practical help for shareholders.
There is no charge to set up your own portfolio; you will just need your ‘shareholder reference’ printed on your proxy form or dividend stationery. Please see site for more details.
Please write to the registrars giving full details of:
- your old address;
- your new address.
Alternatively, please complete the Change of Address form and send it to the registrars.
Please write to the registrars giving:
- your old name;
- your new name; and
- a copy of any legal documentation, such as a marriage certificate or deedpoll.
If your name had changed as a result of a separation or divorce, and you wish to revert to your maiden name, a copy of your birth certificate is required.

Further information can be obtained from the registrar’s website at www.shareview.co.uk.
This might be the case because either:
- you have moved house and have not yet informed the registrars of your change of address; or
- you have not elected to receive notices and documents through the post in paper form and therefore you will only have been sent a written notification of their publication on Rank’s website.
Your dividend can be paid either by cheque or directly into your bank or building society account. If you wish to have dividends paid by direct transfer, the benefits are as follows:
- avoids the risk of cheques being lost in the post or mislaid;
- saves a trip to the bank to pay the cheque;
- dividend is credited to your account on the payment date so no delay in waiting for cheque to clear.
A tax voucher will be sent directly to your registered address so you know when and how much has been paid into your account.

If you would like your dividends paid in this way, please complete the Dividend Mandate Form and send it to the registrars.

NOTE: Please take care when completing the sort code and account number on the dividend mandate form as we cannot accept liability if the information is incorrect and the dividend is paid into the incorrect account.

For the purposes of calculating UK Capital Gains Tax on a disposal of ordinary shares held in the Company since 31 March 1982 (including shares held in the predecessor company, The Rank Organisation Plc), the price of the Company’s ordinary shares at that date was 190p per share. This price should be adjusted for the effects of the rights issue in January 1990, the enhanced share alternative in July 1993, the sub-division and consolidation of shares in March 1994 and the enhanced scrip dividend in March 1998, as detailed

	Date of notice	Event	Event information	Record date	Date dealing commenced
1990	26 Jan 1990	Rights issue of 1 for 4 at 690p	Shareholders given the preferential right to buy 1 new Ordinary share for every 4 held.	18 Jan 1990	19 Feb 1990
1993	28 July 1993	Enhanced share alternative	Shareholders could elect to receive new Ordinary shares to a value of 46.5p, based on a Reference Price of 782.7p, instead of the special interim cash dividend of 31p.	23 July 1993	16 Sept 1993
1994	31 Jan 1994	Subdivision and consolidation of shares	Nominal value of Ordinary shares reduced from 25p to 10p.Each share was divided into five shares of 5p and every two 5p shares consolidated into one 10p share.	11 Mar 1994	14 Mar 1994
1998	20 Mar 1998	Enhanced scrip dividend alternative	Shareholders could elect to receive new Ordinary shares to the value of 14p per share, based on the Reference Price of 390.0666p, as an alternative to the 1997 final cash dividend of 12.75p.	6 Mar 1998	1 May 1998

We are aware that some of our shareholders have received unsolicited telephone calls concerning their Rank shares. These communications tend to be from overseas-based ‘brokers’ who offer a premium price for your Rank shares but ask you to make an upfront payment, typically in the form of an insurance bond. We recommend that before paying any money you:
- obtain the name of the person and firm contacting you;
- check the FCA register at http://www.fca.org.uk/register/ to ensure they are authorised;
- use the details on the FCA Register to contact the firm;
- call the FCA Consumer Helpline on 0800 111 6768 if there are no contact details on the FCA Register or you are told they are out of date; and
- search the FCA’s list of unauthorised firms and individuals to avoid doing business with: https://www.fca.org.uk/consumers/warning-list-unauthorised-firms
If you use an unauthorised firm to buy or sell shares or other investments, you will not have access to the Financial Ombudsman Service or Financial Services Compensation Scheme (“FSCS”) if things go wrong.
Below, please find the link to the FCA’s website which gives information on scams and swindles which shareholders may find helpful: http://www.fca.org.uk/consumers/scams

Further information on fraud can be found at https://www.actionfraud.police.uk/ Action Fraud’s helpline is 0300 123 2040.

We recommend that you report any attempted share frauds to the authorities since providing information with regard to how the fraudsters have contacted and dealt with you will assist the authorities in understanding the fraudsters’ way of operating so as to enable them to disrupt and prevent these activities and prosecute them.
We are aware that some of our shareholders have received unsolicited telephone calls concerning their Rank shares. These communications tend to be from overseas-based ‘brokers’ who offer a premium price for your Rank shares but ask you to make an upfront payment, typically in the form of an insurance bond. We recommend that before paying any money you
- obtain the name of the person and firm contacting you;
- check the FCA register at https://www.fca.org.uk/scamsmart to ensure they are authorised;
- use the details on the FCA Register to contact the firm;
- call the FCA Consumer Helpline on 0800 111 6768 if there are no contact details on the FCA Register or you are told they are out of date; and
- search the FCA’s list of unauthorised firms and individuals to avoid doing business with: https://www.fca.org.uk/consumers/warning-list-unauthorised-firms
If you use an unauthorised firm to buy or sell shares or other investments, you will not have access to the Financial Ombudsman Service or Financial Services Compensation Scheme (“FSCS”) if things go wrong.

Below, please find the link to the FCA’s website which gives information on scams and swindles which shareholders may find helpful: http://www.fca.org.uk/consumers/scams

Further information on fraud can be found at https://www.actionfraud.police.uk/ Action Fraud’s helpline is 0300 123 2040.

We recommend that you report any attempted share frauds to the authorities since providing information with regard to how the fraudsters have contacted and dealt with you will assist the authorities in understanding the fraudsters’ way of operating so as to enable them to disrupt and prevent these activities and prosecute them.